Update: VZW shipped me a brand-new Samsung Droid Charge in retail box

The VZW store that i went to was very nice and knew immediately what to do. I was in
and out within minutes. The phone arrived via FedEX and it was a BRAND NEW phone
in retail box.   Again, this may vary.... others on this forum have reported getting
certified like-new phones.     I had to go back to the store because VZW forgot to include
the 4G SIM card which is required for 4G phones.   The manager gave me a SIM card
and activated it for me.   She said that most of the customers who exchanged Fascinate
for the Droid Charge have been getting new phones in the last few weeks.... the reason
is that VZW doesn't have that many pre-owned Droid Charge phones. That's not surprising
because the Droid Charge has been out only a couple of months.
VZW only guarantees that you will get a cerfitied like-new replacement Samsung Droid Charge.
It should be as good as new. If not, VZW should have no problem exchanging it for another
until you're happy.   I personally would not have minded if they sent me a like-new unit.
Makes no real difference to me. IMHO, getting a brand-new phone in retail box was just a
just a nice bonus.
My Droid Charge has been working great and I am very grateful for all the information that
other VZW customers and employees have posted on this forum.

OMGoodness!!!
The VZW rep in my local store did the exact same thing! I just got my phone today (spanking brand new, in a retail box) - alas, minus the sim card, which won't be delivered until tomorrow...
I think I'll go into the store, too - mainly because they want the Fascinate returned w/in five days. I need time to transfer everything over & make sure I don't miss anything. It's going to be a super-charged weekend & I really need to get this done tonight & play w/it.
Hopefully, they'll give me one.

Similar Messages

HT1498 I just bought Apple TV 2 weeks ago. I have a brand new Samsung LED TV. Everything works fine. I rented a movie from iTunes and it took 4 hours to download. My friend said this is wrong, his movies play instantly, so what's wrong?

I just bought Apple TV 2 weeks ago. I have a brand new Samsung LED TV. Everything works fine. I rented a movie from iTunes and it took 4 hours to download. My friend said this is wrong, his movies play instantly, so what's wrong?

I just bought Apple TV 2 weeks ago. I have a brand new Samsung LED TV. Everything works fine. I rented a movie from iTunes and it took 4 hours to download. My friend said this is wrong, his movies play instantly, so what's wrong?

Samsung Droid Charge: how many got NEW and how many got REFURBISHED?

Question for folks who ordered the Samsung Droid Charge as replacement....
How many got NEW and how many got REFURBISHED phones?
There are some members on this forum who reported getting refurbished
units, sometimes even without batteries and battery doors.
The VZW corporate store that I went to told me that their customers all got
new-in-the-box units within 2 to 3 days after visiting the store.
The store manager assured me the same thing.... but I couldn't decide if I really
wanted a Samsung Droid Charge or the dual-core processor HTC Incredible 2....
so I'm gonna sleep on it for a couple of days. (the HTC can be ordered over
the phone, without requiring a store visit, according to the manager)

potove wrote:
Thanks! I made a mistake... it was the Motorola X2 that has the dual-core processor.
Am I being silly here? Will a Motorola X2 with dual-core process be that much faster
than the Samsung Droid Charge with single-core processor?
Not that much faster, and could even be somewhat slower depending on settngs

Is there a way to have longer battery life on a 4s iPhone? Brand new iPhone 4s out of the box I have to charge twice a day.

Is there a way to have longer battery life on a 4s iPhone? Brand new iPhone 4s out of the box I have to charge twice a day.

Absolutely. Search this forum or look in the "More Like This" box to your right.

HT3964 My MacBook Pro laptop doesn't charge. I have a brand new mag safe charger. Lap top was bought in 2012.

I have a 2012 Mac book pro, also a brand new mag safe charger, until a month ago my laptop won't charge. Would appreciate any help. Ty

Craig.A,
have you tried resetting your MacBook Pro’s System Management Controller?

Brand new IPad 3 out of the box - set up problem with Apple ID

Brand new iPad 3 out of the box - set up problem. It says my Apple ID (email address) is already being used. I reset the password successfully but still says I need another Apple ID. Why won't the ID recornize me?

Open current iTunes on your computer. Connect iPhone to the computer with the Lightning USB Cable. Hold both the Home and Power buttons for about 20 seconds until iTunes recognizes the iPhone in Recovery Mode. Click the Restore button of iTunes. If still problem, make Genius reservation or set up Sevice and take or send to Apple for resolution under Warranty.

What will happen to my unlimited 3G data plan if VZW gives me the Samsung Droid Charge 4G phone?

I currently have the Samsung Fascinate and the unlimited data plan, with a 20% corporate
discount . The 2-year contract started when I bought the Fascinate in November 2010.
If I'm not mistaken, my unlimited plan is grandfathered in, even after Verizon changed the
2GB limit for data plans.
There is no 4G service in my part of the state. There won't be 4G for at least 2 years,
according to the Verizon corporate store manager. My part of the state was the second
to last to get 3G on the east coast.
If I take Verizon's offer and accept the Samsung Droid Charge 4G as a replacement phone,
what will happento my existing unlimited 3G data plan? Can they activate the 4G phone
on a 3G data plan?
Will the 4G phone pick up 4G signal when I travel to a major city with 4G service? (nearest
city with 4G is 230 miles away)

SFObrien wrote:
If I understand their policy correct you will continue your current unlimited 3G plan and have access to 4G in coverage areas as long as you DON'T change your plan. If you change your plan new rates will apply.
Can one of the Verizon guys here verify this?
Consider it verified, Steve!

Gave up and ordered the Samsung Droid Charge today, like 100 other Fasinate owners at this store

I finally decided on the Samsung Droid Charge.   Played with the X2 and Incredible at the VZW store, but wasn't too impressed with the screens. Samsung still seem to have the best-looking screen.(not "better" than the Fascinate's screen... just "bigger")
Anyway... I went into the local Verizon Wireless corporate store. There was one other customer ahead of me. I walked around the store and looked at the Charge to make sure I was making a right decision. A couple of minutes, a VZW rep became available and I told her what I needed.   I said "I have a Fascinate that was missing....." she stopped me before I coudl finish my sentence and said she would order me a Samsung Droid Charge. (probably saw me playing with the Droid Charge?)
She asked for my phone#, last 4 digits of SSN#, and a daytime shipping address & phone# for FedEx 2-day.   I had to sing on the electronic pad and agree to return my current Fascinate once the Charge is delivered.   The receipt printed out.  The whole process took less than 3 minutes, probably faster if I wasn't chatting with her at the same time. She was extremely friendly and helpful.(and so hot... and so out of my league ) Apparently she also had her own Fascinate replaced with the Charge and have been happy so far.(her words, not mine) She went on to say that her store has probably processed over 100 such orders for Fasicinate owners ever since the policy was implemented (they are the only Verizon corporate store within 50 miles and that seemed like an alarmingly huge number to me, considering my town is extremely small, population under 13,492)
I was slightly disappointed when the receipt showed "CLNR" because I knew it meant certified like-new replacement.    This store's manager told me last weeek that I would get a "NEW" Droid Charge.     However, I didn't really care. I'm okay with it, as long as the "CLNR" that I get has no scratches on the screen, works per manufacturer specs and comes with the battery/door/SIM card. (if not, I will just ask them to exchange it again with another CLNR)
Oh well... I guess I'll know how it goes when FedEx delivers it in a couple of days.

first, let me say that it's YMMV.
I took my Fascinate to the local Verizon Wireless corporate store. It cannot be one of those
"authorized Verizon Wireless dealers" which are not operated by Verizon Wireless.
Tell the Verizon employee that your Fascinate phone has problems(such as missing calls)
and that you would like to have it replaced with a Samsung Droid Charge. (if you want
the Motorola or HTC, then you can just do this over the phone without making a trip to the
store)
The VZW employee should know what you're talking about. If not, have him search their
InfoManager database using "70946" which will bring up their Fascinate replacement
policy.    Based on what I've read here, there are some VZW stores that will argue with
you and make you go through troubleshooting steps. This is not required, as clearly
stated in VZW's own policy for the Fascinate. They know that the problem has no fix
at this time, which is why they implemented this policy.   If the VZW store that you go
to gives you a hard time, go visit another VZW store. (unless you live in a small town
like me and there is only one VZW store within 50 miles...)
The VZW store that i went to was very nice and knew immediately what to do. I was in
and out within minutes. The phone arrived via FedEX and it was a BRAND NEW phone
in retail box.   Again, this may vary.... others on this forum have reported getting
certified like-new phones.     I had to go back to the store because VZW forgot to include
the 4G SIM card which is required for 4G phones.   The manager gave me a SIM card
and activated it for me.   She said that most of the customers who exchanged Fascinate
for the Droid Charge have been getting new phones in the last few weeks.... the reason
is that VZW doesn't have that many pre-owned Droid Charge phones. That's not surprising
because the Droid Charge has been out only a couple of months.
VZW only guarantees that you will get a cerfitied like-new replacement Samsung Droid Charge.
It should be as good as new. If not, VZW should have no problem exchanging it for another
until you're happy.   I personally would not have minded if they sent me a like-new unit.
Makes no real difference to me. IMHO, getting a brand-new phone in retail box was just a
just a nice bonus.
My Droid Charge has been working great and I am very grateful for all the information that
other VZW customers and employees have posted on this forum.
Please feel free to ask me if you have other questions and I'll try to help.

Samsung DROID Charge officially hitting Verizon on April 28th for $299.99

Has anyone considered getting the Samung Charge reported to be out on April 28?
http://www.droiddoes.com/charge/

TBhouston wrote:
Wildman wrote:
Didnt think so but I figured I would through it out there.... Ann I am still strongly concidering joining you and get me a Thunderbolt..... The sales man was telling me that this phone would be better, I dont think so. plus me and Samsung hasnt got alone..
same size screen,lighter, super emeled screen (which I think is the best screen out), think it will run a bit smoother because of onboard rom
dealing with touchwhiz is not so great to me
for me i still like the thunderbolt, but the screen on the charge is super crisp
If you make the device out of low grade plastic of course its lighter.
The Super Amoled screen is clear to a point but has way to much blue tint plus the screens have been reported to develop a burn in issue, they have to improve that before I see that as better.
On board RAM helps but a 1Ghz Hummingbird...
Also I hate the Touchwiz, Blur is better and I hate it also but I will do Blur over Touchwiz
Samsung Droid Charge Specs
Networks:
CDMA 800 and 1900, LTE 700
Operating system:
Android™ 2.2
Display:
4.3-inch Super AMOLED Plus screen (480 x 800)
Camera:
8MP rear camera, LED flash, auto-focus, 1.3 MP front facing camera
Memory:
Unknown
WLAN:
802.11 b/g/n Wi-Fi
Bluetooth:
Bluetooth 3.0
GPS:
A-GPS
Battery:
1500 mAh LiIon battery
Special features:
Droid branded, HDMI out, 4G Mobile Hotspot,
Chipset:
1 GHz Hummingbird processor

Samsung Droid Charge 4G issues

So, so far I have had a lot of issues with my Samsung Droid Charge.
4G has been extremely spotty. I have been in both 91304 and 94598 zipcodes. Both areas where there is supposed to be solid 4G coverage. Sometimes the phone will go an entire day constantly on 4G, sometimes it will be on 3G for hours at a time without going to 4G. Sometimes it will go to "1x" and will not let me go on the 3G network.
I went to the Verizon wireless store today and they swapped my simcard to see if that improves it, but it has not.
Sometimes I go to the system selection and i try to select "CDMA mode" and then select "LTE automatic" to reset it, and it will get 4G again, but only for a brief while and then it will go back to 3G.
Sometimes I will also just not be able to get any data connection for awhile as well, not even 1X, not 3G, not 4G.
Does anyone else have these issues with this phone?

Ed1956 wrote:
I don't think is the phone itself but your location, I too purchased the Charge 4G and Verizon also said that my ZIP was in a solid 4G area....but the area is really about 10 miles radius around downtown, checking by ZIP is just Verizon advertisement and really does not work, that is a place where you can check using your actual address. Check where is the nearest antenna from where you are is also a good idea, goggle "search for cell tower"
I only get 3G here, it works fine on 3G at speeds +/- 770 kbps down and 800 kbps up and fast when I am the very VERY SMALL 4G coverage 23220 kbps down and 4700 kbps up...but funny thing is, the REAL speed difference accessing Internet sites is just noticeable but not as fast as I was expecting...my DSL loads as fast as the 4G with only 6500 kbps down, go figures
You are never going to notice speed differences in general on small files. The real tests will be how fast LARGE files download. like a 100MB game vs. 512KB picture. The picture would load just as fast whether 4G or 3G with very little time difference, but the game you would see a drastic difference.

Can the samsung droid charge be prepaid service ?

im wanting a smartphone and im thinking of buying a samsung droid charge but was wanting to know is it can be prepaid

We would love to see you take advantage of all the benefits to owning a Smartphone! I can confirm the Droid Charge can be activated on prepaid. Visit http://vz.to/1xMnzMa to ensure full compatibility of the device that you have.
Thank you,
YaleK_VZW
Follow us on Twitter @VZWsupport

Brand New Samsung s4 Won't Install Apps

My Samsung S4 (brand new last night) won't install any apps. I click install, and it highlights like it's going to, but then it does nothing.

That's odd mmchenry, let's get to the bottom of this. Are you trying this on 4G LTE or wi-fi? Launch your Play Store, select the Menu icon on the top left>Settings>Is the option to require a password enabled? If so, disable it. You can also try Settings>Application Manager>Playstore>Stop. Let me know if this works.
AdaS_VZW
Follow us on Twitter at @VZWSupport

Brand new MacBook Air came out of box damaged?

I purchased a new early 2014 13" MacBook Air last week, and I'm already having troubles with it.
I noticed the minute I opened it that there was a small chip on the edge of the laptop near the trackpad and decided to just deal with it cause I thought the genius bar workers might blow me off or accuse me of somehow doing it. Tonight I was working on assignments when I shut the laptop and realised that the screen was very very slightly misaligned on the edges, and then when I flipped it over I found that the bottom casing had lifted on one side near the plastic hinges.
It hasn't left my room and I am very gentle with all my apple products. No one else has touched it, either.
I feel like if I pay $1,400, the product I buy should be pretty flawless?
I'm just looking for reassurance that going to the genius bar is the best thing to do (I've booked in for Saturday). I am also wondering if they replace it, will they give me a refurbished product instead of a brand new MacBook Air?
Thanks ☺️

You have a 14 day return policy if you purchased the MBA from Apple. If your MBA meets that criteria, return it.
Ciao.

Brand New MacBook wont charge

Less than a week ago I bought a macbook from my schools tech shop (they are Apple certifies sellers) **and I also have a 3 year warranty on it...**, right out of box the battery says "not charging" I called today when I fianlly had time and they said something like it could be my adapter and that they could send me a brand new one, but i didnt want to go that route seeing that there would be a charge on my debit card or a hold of almost 80 dollars (in which I do not have to spend right now), but then claimed they couldn't send me anything because of my certain computer being unale to pull the battery out.. Well now the computer has died and with the adapter plugged in the computer itself will not turn on. I am extremely upset seeing as this is my first Macbook and I am having an experience like this.. especially with how much I paid for it. . What should I do?? And do you think they could fix it or replace it?

A new Mac comes with 90 days of free tech support from AppleCare.
1-800-275-2273
You can return the computer within 14 days of purchase.
Use it and enjoy the computer.
If there is any problem, contact Apple.
Best.

My brand new MacBook pro charged last night but now won't turn on, help!

My MacBook pro charged fully last night but now won't turn on, the green battery light is flashing but no matter how long I hold the power button it won't start. I just bought the MacBook in January.

Well then it isn't really Brand New. Brand New kinda means you bought it yesteerday or 2-3 days ago.
In any event youy need to take it to Apple and have them fix or replace it.
You have a hardware problem that only Apple can fix.

Update: VZW shipped me a brand-new Samsung Droid Charge in retail box

Similar Messages

Maybe you are looking for