UpdateAfterEvent() Maybe?

Hello forum members:
I have a AS3 FP 10 project built with FP CS5.
It starts with a projector file (splasha.exe) in normal screen mode that calls on splashb.swf (in normal screen mode) and in turn calls on a login.swf file (also in normal screen mode). When end-users enter the correct password they are directed to a mainmenu.swf file (now in full screen mode).
The problem is that the full screen mode only shows the main menu partially (top left and bottom right of the screen). As soon as I move the cursor every goes well nd the menu s shown completly on screen (as if the fp screen updates with the mouse movement). I have tried using Timers and EnteFrame methods (to avoid having to move the mouse to actually see the full menu without havng to have a mouse movement to reveal teh main menu). Any ideas why this glitch is happening?
A funny thing I noticed: if I run the swf it does the glitch, but if I run the main menu as a projector it does not do this strange behaviour.
Thanks for any enlightening support!

It's difficult to know what is happening in your application and I've never encountered a redraw issue with anything I've created so I can't offer much more help. But I did a little searching for you and found these two threads in Kirupa.com forums relating to the stage renders, it might help you find a solution.
http://www.kirupa.com/forum/showpost.php?p=2113726&postcount=358
Scroll to the top of the page for an explaination and example in this thread.
http://www.kirupa.com/forum/showthread.php?p=2586116
Good Luck
DoctorNic

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Hoping someone can help. Just recently, maybe a week, Firefox has been crashing every few minutes into being online. How can I stop this from happening? I'm using IE right now and hate it. Help!

Add-ons: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}:1.2.2,{3112ca9c-de6d-4884-a869-9855de68056c}:7.1.20110512W,{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}:6.0.17,{03B08592-E5B4-45ff-A0BE-C1D975458688}:0.6.0.8,{a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}:20100908,{CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA}:6.0.25,{4ED1F68A-5463-4931-9384-8FFF5ED91D92}:3.4.0,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.8
BuildID: 20100722155716
CrashTime: 1318829294
EMCheckCompatibility: true
Email: [email protected]
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1280028266
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 2517
StartupTime: 1318827564
Theme: classic/1.0
Throttleable: 1
Vendor: Mozilla
Version: 3.6.8
This report also contains technical information about the state of the application when it crashed.

Maybe you are using Firefox 3.6..can you please upgrade it to 7
* getfirefox.com

I seem to have at least two, and maybe four, iCloud accounts, across my iPhone, my iPad and my MacBook Pro. Can I combine them into one iCloud account?

I seem to have at least two, and maybe four, iCloud accounts, across my iPhone, my iPad and my MacBook Pro. Can I combine them into one iCloud account? I have been able to log into what appears to be three of the four iCloud accounts I have. Two of them seem to be remarkably similar, and one appears to be only for my MacBook.I think I know which one my iPhone is backing up to, as I successfully restored from a back-up last week. The fourth iCloud account I can't access via password or security questions. Any advice would be much appreciated.
Thanks.
Cheers,
Aaron
Melbourne, Australia

You cannot merge accounts.

Finder not recognizing images properly (maybe overwriting new w/old)

I am experiencing an odd and troubling issue with my 15" MacBook Pro (running Mavericks). This occurred on Saturday and I thought I was crazy, but now it has occurred a 2nd time (sort of) and I'm alarmed that this is indicative of some major issues with my machine.
I'm working on a design project where I'm asked to create images for a mobile web page based on an old set of images. The new images need to be the exact same size, dimensions and filename as the old images so that the developer can swap them in easily.
For that reason, I've downloaded the old set of images to my desktop, created new images and am overwriting the old images. (I am saving Photoshop files for my new images in a Dropbox folder --- it is just the final exported files that I am writing to the folder saved on the desktop.)
So here I am, 99% finished and I go to look at the images in my finder. When I do, I see that the images displaying are the old, overwritten images instead of the new ones. There is no chance that I'm just not opening the correct folder or anything like that.
At first, I thought the files themselves were being overwritten by their old versions, but it appears that maybe it is just the finder thumbnail image that isn't displaying correctly. When I actually open the file using Preview, it opens the correct image (new, not old). You can see an example in the screenshot attached. The old image (thumbnail) is the moneyroll. The new image is the man and the woman.
At least the file itself appears to be correct, though I have no idea what happens if I zip these up and email them to another user on another computer. Still, I'm concerned that this suggests there is something really wrong with my machine.
By the way, the incident I referenced on Saturday was much more troubling. It was an issue where I worked on a Dreamweaver file for 2+ hours, saving constantly before closing it. The next time I opened it later that day, it opened the old version. I thought maybe it was due to me changing the name of a folder or something and wrote it off as human error. But given what is taking place today, I'm not 100% sure that is the case now.
Has anyone encountered this? Any insight would be much appreciated.
Thanks.

Yup. Thomas, have you tried replicating this in the other direction? In Terminal you can make a folder, chown it to root, get the permissions to the same as those of /Applications/Utilities, then as a normal user, try dragging something
into that folder? I have - this is replicable.
This is a real bug - worked ok until 10.7.2, then broke.
I have worked around this bug by changing the permissions on my Applications and Applications/Utilities folders so that my account has write permission there without authentication. But that not ideal from a security standpoint.
If any developer out there could fire a Radar report off on this, I'd be much obliged.

Letter Sent To Corporate, Maybe a miscommunication about 3G service?

First of all, I want to say that I do love my Droid X and I do love Verizon Service, that is if you're in a Verizon Service area. If Verizon had a tower in my area, I would be more than satisifed.
Here is the letter I sent, maybe this will be easier than rephrasing/retyping what I want to say:
             I recently joined the Verizon Wireless network on October 30, 2010. I switched to Verizon from AT&T because of the poor customer service and signal reception. I came to Verizon with four lines, one being a Droid X with all of the nice features. I signed up for service in Barbourville, WV at the Huntington Mall in West Virginia. I live in Pikeville, KY which Verizon Wireless does not service, although you do have domestic partnerships with a local company called Appalachian Wireless. I understood that I would have an Ashland, KY phone number and would be in an extended network when I went home, that was explained to me very clearly by the representative in the Verizon Wireless Store.
            I am writing you today because I believe that I was misinformed on a very important reason as to why I did switch to Verizon Wireless other than reception and customer service.   I did try to email customer service about this issue and the response I got back was to reboot the phone after taking the battery out for a few seconds. This had nothing to do with the issue. My issue is that I was told by the Verizon Wireless Representative in Huntington Mall in Barbourville, WV that I would be able to use 3G in the extended network. I was very excited about finally being able to access to the mobile web with 3G speeds. When I finally moved back home after doing a bit of traveling, I was very disappointed. I was in the extended network with a 1X 2G connection. I go to college here and I am here 98% of the time so now I am stuck with a big fat contract with a poor data connection.
            Today, I learned that AT&T has now begun their process of bringing 3G here to Pikeville, KY. They’re just behind Sprint who activated it a few months ago and also Appalachian Wireless. I was so disappointed that I called Appalachian Wireless (the carrier you have the partnership with) about this issue. Appalachian Wireless told me that they would in fact allow Verizon Wireless Customers to use their 3G network, but Verizon Wireless would not negotiate a deal as far as prices go. The representative from Appalachian said that it was not they who would not allow us to use their network, but Verizon Wireless not wanting to pay their prices. I understand that Verizon does have an agreement with Bluegrass Cellular to allow us to roam off of their 3G network, so the reason I am writing is why not us here in Pikeville, KY? I have several friends who I have suggested come to Verizon here recently because I am a loyal customer and fan of the company’s innovation and loyalty to its customers. We have 3 colleges, 2 high schools, a grade school, and the third largest banking industry in the state of Kentucky here within a 5 mile radius of The City of Pikeville. I know of several customers who have Verizon but are stuck with this same issue.
            I would like to resolve this issue but if I do not hear back with an appropriate response unlike the email I did send to your technical support. I would like to see if we could negotiate an early termination of the contract. My phones are still in mint condition that I purchased. I feel that I was misled by the representative at the store; I am very satisfied as far as call quality and reception. I am just disappointed that while everyone else is excited about our new 3G here and 4G in the future, I am stuck with a 2nd generation data connection that is useless on today’s phones. I am paying $30 a month for a 2G connection which to me is not fair. Since I feel I was misled, I would like to be able to return the phones and have a refund of some sort. I would love to stay with Verizon, but in my local area here it just isn’t possible to use this service when it is constantly roaming with slow speeds.   I spoke with a leader at Appalachian Wireless and he said to contact you about the issue and maybe something can be done quicker about the issue. I am fairly advanced when it comes to cell phone networks and carriers. Before I signed up for Verizon Wireless, I checked the coverage map and it did say that I would have digital coverage which I thought was 3G and this is what the representative even pointed out to me in the store, but I do not like being stuck with this 2 year contract and have an ancient data connection. Can someone please contact me about either helping me terminate my contract early or about working out a deal with Appalachian Wireless? I will continue to hold my shares of Verizon Wireless as I believe it is a very innovative and sound company, but I have to do what I have when it comes to my wireless service. I am very unfortunate not to have Verizon Wireless in my area, but I hope to see you guys come into the area sometime soon. As I understand you do own the 1900 MHz spectrum here.
END LETTER:
My Phone says 1X, and I have an App that tells me in more detail. 1xRTT, I wouldn't mind to use extended 3G if it were availible, but the main reason I switched was for this reason. Appalachian Wireless was the only 3G carrier around here and I knew Verizon used the same technology, so I knew it would roam. The lady did explain to me I would be roaming, I understood that, but she did leave out an important part... no 3G, just 1X.
I am not trying to cry and get out of a contract, I just don't believe in paying $200 a month for a bill and expecting A while getting B. The phone worked all nice and great with 3G in the store, that was until I got back home.
Thanks again guys.
PS: I have already contacted customer service, technical support, and wrote emails. This or the letters is my last resort.

justinkk2005 wrote:
Go to the map and search zip code:
41501
Look what a broad area there that is lit up extended network, it's the entire eastern half of the state and she was within 45 minutes of that. I knew I would be roaming, but not without 3G. She said I would have 3G, big difference.
I pay my bill AHEAD of time and happily paid all my due's to Verizon, I've been holding up my end..
As Spottedcatfish stated, you had 30 days. Two hours or not, that drive would have saved you the aggravation you are facing now.
You mention look at the map, I did. It CLEARLY states you are in a 1x extended network. Maybe the clerk thought you said Pineville, not Pikeville.Either way, it does not matter. VZW gave you an out and you did not take advantage of it. Even your title indicates that maybe it was NOT a miscommunication. "Letter Sent To Corporate, Maybe a miscommunication about 3G service?"
It being 4 months later, I think you may have to bite the bullet... Sell the phones on Ebay use the money to offset the cost of the ETF's. Or hold up your end for another 20 months.
And you may not be costing VZW anything extra. Many times the roaming agreements are reciprocal, meaning VZW gets to have their millions of subs roam without cost to VZW. In return the much smaller companies few customers get to roam on VZW and the company pays a much lower roaming fee than if they did not not allow VZW to roam.

AT&T Lumia 920 - 2 Freezes in a few days maybe rel...

Hello,
I've been using my AT&T Lumia 920 for 8 days. Within the first week I have had 2 freezes. Both were while using Bluetooth, but that may be coincidental.
I am not happy about these glitches as I was previously using an AT&T Lumia 900 since April, and it never had problems like this. I expect the 920 to be an upgrade in every regard.
I am seeking:
An explanation as to the cause of these issues.
A permanent solution that will prevent these issues from recurring
The specifics of the 2 incidences are:
First incident:
I was driving & talking on my phone with my Plantronics Voyager Bluetooth headset. I parked at BestBuy & went inside continuing my phone call. In less than 60 seconds, I realized that it seemed like the person on the other end of the phone was being too quite. So I thought maybe the call dropped. I pulled the phone out of my belt holster & found that it showed that the call was still connected. But I could hear nothing. The screen was essentially non-responsive. Within about 1 minute, my screen went black & I couldn't get the phone to do anything. I kept trying to to a soft reset like I did with my Lumia 900 a few times (power button + volume up). This didn't work (I have later learned that the Lumia 920 uses a different button combinatino (power button + volume down). I gave up using my phone & asked the Geek Squad boys if I could use their phone to call my customer back to finish the discussion so that I could confirm I was purchasing the correct product for him. About 30-60 minutes later, I was still periodically trying to figure out how to get my phone to come back to life. I pressed & held two buttons (presumably power + volume down). The phone vibrated & rebooted. Thank goodness.
Second incident:
I was traveling & dictating an email (which I'm glad that Windows Phone 8 now lets us dictate outside of TXT messages. :-). My first attempt returned no results. I then pressed the microphone button again & retry dictating. At this point, it did something unexpected (I really don't recall the exact specifics). From that point, further attempts to dictate did absolutely nothing. I then decided that I'd just type the email instead. I picked up the phone & pressed in the body of the email. The onscreen keyboard appeared. But none of the keys actually typed or did anything. At this point (of course a bit irritated), I tried to get out of the email, and realized that the phone would not really let me do anything. It displayed the empty email and gave me a flashing cursor, but no buttons or keys would do anything. It was like they were all being ignored by the phone. Then I had this though.... After my previous lock-up, I had read a little bit online that some Lumia 920 users had experienced lock ups when using bluetooth. So I thought, maybe if I power off my bluetooth headset, the phone will break the bluetooth connection & maybe will release control of the phone back to me. So I powered off my bluetooth headset. Sure enough, the phone immediately returned to normal (although it did first quickly make a couple of sounds & display regarding the dictation [like basically the last time I pressed the microphone button, dictation wasn't able to come up, so now it finally did come up & then went away again all within about 1 second]). After powering off the bluetooth headset, my phone has been fine. No need to reboot. A few days have passed with no more issues.
So in summary:
Is there a problem with the phone's bluetooth support?
Is there a problem with my headset (I don't think so, it works on other phones just fine, and it works on this phone 98% of the time without problems)?
Who is going to fix the bluetooth problems & when (Nokia or Microsoft)?
Can they be fixed, or are they problems inherent with the phone's bluetooth chip which are irreparable?
Is there any sense in me going back to the AT&T store & swapping for another Lumia 920? (I don't think so. Seems like most everything else with the phone works well [I've had a few other isolated incidents with other things, but so far I've written them off as software glitches that Microsoft or Nokia will fix with time]).
Who should I be reporting this issue to (AT&T? Nokia? Microsoft?)? What is the correct support channel to get the issue resolved most quickly? (I am very willing to work with a competent tech support person to troubleshoot & track the issue over time if necessary in order to help facilitate identifying the root cause of the issue so that a proper permanent fix can be implemented by Nokia or Microsoft.
Have any other users experienced this same problem?
Thanks for your time in reviewing my issue. I have been very excited & enthusiastic about the Lumia 920 & Windows Phone 8. I have tried to promote it with my friends and family. However, when I hit an issue like this which didn't exist on my Lumia 900, I find myself feeling a bit embarassed & frustrated.
By the way, to my knowledge I didn't have any other programs running on my phone during either of these incidents (definitely nothing else running in the foreground).
Sincerely,
Doug Mortensen

Don't expect support here. Nokia does not bother to pay a tech or two to support the people who have bought the 920. Not really a point to these forums.
Anyways, i have huge bt issues as well. Cannot connect or see my jawbone. In truck with pioneer nav system (it is illegal here to use a phone without handsfree in vehicle) it links, but when i make a call or receive a call it shows the phone off the receiver icon so it knows call in progress, but i either get no sound from the caller... at all, or i get a robotic mess i cannot decipher. when i cannot hear anything, people can hear me, but when i hear robotic, people can hear me but with distortion. However, when it reads a text message, the phone voice is fine through the system. Because i have to turn bt off then to use phone, i have to return this handset and just go back to android.
Have also had this drop calls a few times now as reception is probably the worst i have seen in a decade... even drops in downtown core. Battery life poor because i assume its always struggling for a signal.

Satellite U400 - Recovery disk is maybe corrupted

Hi all,
I have my Satellite U400, I created the recovery DVD and I used two or three times to restore my system. But now I tried but always failed during the installation, I think some of the restore files are corrupted and can't be coppied to the computer.
So, now am stuck without my orginal operating system.
Any one can advise what shall I do?
BR

It is really stupid situation now.
Do you use this recovery DVD for the first time?
I mean you have done this recovery media following Toshiba reminder and advice to create one.
If your recovery DVD is useless not I see two options for you:
- Contact nearest Toshiba authorized service provider and explain the situation. Maybe you will get new and original Toshiba recovery DVD for free. At the end it is not your fault when recovery cannot be read properly.
- Buy new recovery media. You can order it under https://backupmedia.toshiba.eu/landing.aspx

Downloads used to open after download. NOw they just end up in the download folder and I have to go to the folder to find it and open it. I did not change seettings, maybe an update changed it? I cannot find a way to change this in settings.

Downloads used to open after download. NOw they just end up in the download folder and I have to go to the folder to find it and open it. I did not change seettings, maybe an update changed it? I cannot find a way to change this in settings.
== This happened ==
Every time Firefox opened
== A week or two ago. Not sure if result of most recent update.

Downloads used to open after download. NOw they just end up in the download folder and I have to go to the folder to find it and open it. I did not change seettings, maybe an update changed it? I cannot find a way to change this in settings.
== This happened ==
Every time Firefox opened
== A week or two ago. Not sure if result of most recent update.

Hi I have purchaed 7500 T- Coins for tetris and every time i play i have no poer coins i don't understand why this keeps happening Please let me know if maybe im not doing something right otherwise i would like a refund as these T- coins are doingnothing

As i said i purchased 7500 T-coins for tetris and i run out of ower coin in seconds the T-coins seem to NOT be doing anything to help my game if that is the case i want to cancel my orders for a refund .Maybe i am using them wrong or they didnot kick in please let me know Thank You Laura

There is no configuration of a MBP that will satisfy the needs of all users. The variables are too many for the tasks that are required for the MBP to perform.
If cost is no object, the fastest CPU is a given as well as RAM. Needs for same may be few and not often if ever used, but certainly will do no harm,
Storage is an issue of a HDD with greater capacity compared with the speed offered by SSD with lesser capacity.
Size can be important. The convenience of portability of a 13" MBP with the larger and heavier 15" and 17' MBPs.
In the final analysis, you have to make these decisions.
Ciao.
(I'm not an expert)

Is there a phone number to call Adobe. I go around an endless loop pressing their contact info tabs? Maybe someone at this sight can help. I am new to digital photo - I have been a B&W film photographer for many years. I have a problem with a Macbook Ai

Is there a phone number to call Adobe. I go around an endless loop pressing their contact info tabs? Maybe someone at this sight can help. I am new to digital photo - I have been a B&W film photographer for many years. I have a problem with a Macbook Air. It was working fine - I was using LR and a message came on the screen that said something like the memory was dangerously low. I stopped and tried to delete LR files. I couldn't do it. I closed the program and tried reopening and got the message that there is not enough memory available to open LR. I contacted Apple. They spent a half hour on the phone with me and eventually told me they didn't know how to help. The tech said that LR had gobbled up all the memory and said I should contact Adobe and ask where and how my photo files are stored and to delete them. I have several back-ups. Thanks - Arthur

This sort of error message only comes up for Lightroom when your hard disk is full. Indeed this has nothing to do with internal memory as that will be intelligently be dealt with. If you have a mac Book Air that is not so surprising as the cheapest versions come with very small hard disks and if you shoot raw with any recent camera, you'll fill up your hard disk very quickly and you can probably only store a few months of pictures if you are a typical photographer. So the bottom line is that you need to create some room on your hard disk. You should move some of your originals to an external hard disk. You can also delete some of your backup copies of your catalog file that Lightroom automatically generates every few days and that quickly gobble up hard disk space. So first figure out how full your hard disk is. To see that, go to the apple menu, hit -> About this Mac -> More info->Storage. You should see your internal hard disk on top and you'll find that it is almost entirely full with photos. Now find your Lightroom catalog file using Finder. It is usually in a folder in the Pictures folder in your home directory. You should see a Lightroom 5 Catalog.lrcat file, a previews file and a folder called backups. Inside the backups folder, you'll find a lot of subfolders. They have names that show the dates the backups were created. If you have backups of your entire hard disk, you can delete these backups when they are older than a few months. I usually only keep the last 4 around. Just drag the folders into the trash can on the dock on the bottom of your screen and empty the trash. This will probably free up enough space that Lightroom will already run again. Now start thinking about where you will want to store older images. If you have a good USB3 or Thunderbolt hard disk that is probably the best option. There is a video here by Adobe that has some instructions on how to do this: Is Your Hard Drive Full? Here’s How to Move Images to Another Drive in Lightroom. « Julieanne Kost's Blog If that doesn't work because you don't have enough hard drive space to run Lightroom yet, here is another set of instructions to move your files using the finder to the other hard disk: How do I move only my photos to another hard drive, leaving the catalog where it is? - The Lightroom Queen. If you follow that, as soon as you confirm all your images are on the new hard disk, you can delete them from your internal one. She is not so clear about that part but if you don't delete the originals that you moved off you don't free up space. You should move the folder structure over to the new hard disk and then reconnect the folders in Lightroom. That should make it refind all your images.
That said, if you are uncomfortable with the computer in itself, your best bet is to find a local photography club. There is invariably a Lightroom savvy person in there that could help you move your files. That might be your best bet if you are uncomfortable moving these yourself. A general mac savvy person like you would find at an Apple store or so generally will not be able to help you with this except when they are photographers themselves and know Lightroom. You might get lucky with that.

Data usage and battery drain has skyrocketed with iOS 8.1.2 (maybe earlier)

3 weeks ago my wife got a text message on her iPhone 5 from AT&T that she had used 90% of her data for the month. 30 seconds later, she got another one saying that she had used 100%. Granted, her data plan is small, 200 MB. But, for the last two years she has used as little as 17 MB in a month and her largest prior to this latest month was 49 mb. This month she got to 380 mb before we were able to shut off her cell data. Otherwise, a second chunk of 200 MB and another $15 would have been added to the month.
We had noticed that her battery had been draining rather rapidly in standby mode with no background apps running when she didn't have access to WiFi. We have now correlated the two results, High Cell data usage, Quick battery drain and very warm phone. In case anyone is wondering about her iPhone 5 being one in the recall, it is. I took it in and had it tested. Apple says the battery is fine. It does hold a charge well. When all network communications are shut down on her phone and it is in standby mode, there is no noticeable loss of charge in 24 hours (our longest test).
Since I have a grandfathered Unlimited Data Plan with AT&T, I have been doing some testing on my iPhone 5s. Sure enough, I've seen similar results. With nearly everything turned off except Cell Data, I've seen 483 MB used in 24 hours. Of that total, 479 MB was used for Documents & Sync. I even have everything turned off in my iCloud account, Location services are turned off, no push notifications etc...
The best I can figure, this has been a problem since we installed 8.1.2 and yesterday I installed 8.1.3 resulting in no positive effect on this issue.
At this rate of data usage and no access to WiFi, my wife would have to have a 15 Gb data plan to keep from exceeding her limit. I don't think AT&T even offers one that big anymore. I might have to switch to Sprint or T-Mobile if this doesn't get resolved.
Any ideas would be greatly appreciated. Thanks in advance for your shared insights.

Hey this is Brian, bjmcmurry, under a different user ID. If I logged in as bmcmurry, original post, I was just getting a server error and couldn't get to this discussion nor post a comment anywhere.
Anyway, let me be as brief as I can. After an extensive analysis of replicating the problem on another phone to eliminate it being a hardware specific issue and that the test phone has an unlimited data plan, I was able to stop the excessive data usage and consequential battery drain. I believe I have a reasonable explanation of the problem, an iOS logic bug.
I had everything under my control clamped down on the test phone to minimize data usage. Also, I was forcing all data usage to use the cell towers. I determined that I was burning at least 11 to 13 Mb per hour doing nothing important. I literally had everything turned off except 'Settings' was allowed to use Cell data providing a avenue to log into the Apple ID.
The two phones had 2 things in common, they were using the same Apple ID and the same version of the OS. One was a iPhone 5 and the other was a 5s.
Here is a synopsis of my experience via my written evaluation of the Apple support system (Apple Rep name's have been removed):
After a couple of hours on the phone with an Apple Care Senior support Analyst, it was suggested that I go to the Apple Store to 1) get my battery replace in the iPhone 5 since it qualified for the replacement program and 2) see if the Genius could provide me with any insight in the data usage issue and battery drain.
I'm certainly glad I had multiple reasons to visit the closest Apple store, a 45 min drive. I got the battery replaced, thanks for that.
Regarding the important issue to me that brought me to the Genius Bar, excessive Cell data usage, I thought the Genius did a wonderful job listening and documenting the problem we were experiencing. Unfortunately, educating us on the use of the product or replacing our phone was not going to solve the problem. He eventually figured it out, this was not a user error or broken hardware. We surmised that the reason I was sent to him was to verify and document that there was a problem. I clearly had a problem. After writing copious notes on the issue, The Genius smartly referred me back the the AppleCare Senior Advisor. So, back to AppleCare Senior Analyst I went. She, knowing this was not a simple problem to solve i.e. beyond her level of expertise, got an Apple Software engineer involved.
My primary frustration is that this should have been escalated to software engineering right away. My trip to see the Genius was, I believe, a waste of time for both me and Apple regarding this issue. Diagnosis of this type of problem is well beyond the Genius’ knowledge and job. The Genius did a very good job doing what he could within the scope of his job. He just couldn’t solve this problem and had no one within Apple to which he had access for help.
However, that initial consult with the engineer was a bit feeble. Not only could I not talk to him/her directly, his/her focus was still working with the ‘Black Box' approach. Having Analyst ask me to do stuff like restore the Phone was more like trying to find a 'work around' than 'identifying the real problem.' Maybe restoring the phone was going to fix some corrupted data on the phone sidesteping the real problem, the handling of this condition. The engineer did listen to the fact that I had restored the test phone, the 5s, and only added the use of my Apple ID. Duh, been there!!!
Having been an previous owner of a software development company that I started in 1980 and retired in 2001, I can tell you that using the 'Black Box' method of debugging is extremely inefficient. Instead, having access to an ‘Activity Manager’ type app to identify in real time what process was blowing up the data flow would have saved me a lost afternoon at the Apple store and hours on the phone with tech support.
Ironically, I may have stumbled onto a "work around" solution short of turning off Cell Data that stopped the excessive Cell Data usage and consequential battery drain. Just prior to leaving the Apple Store, I used one of their Macs to log in my Apple ID on the id.apple.com website to ‘Manage my Apple ID’, I was forced to upgrade the security level of my password. Afterward, my cell data usage seemed to drop dramatically.
I told the AppleCare Senior Analyst that I may have stumbled onto a workaround and I suggested that I give it a couple of days of monitoring. We'd talk then and I would have results to report. She agreed.
Sure enough, my Document & Sync usage was back to normal, about 1/2 Mb per day. Am I happy that the excessive Cell Data usage has stopped? You bet! But, there was no intuitive reason that an end user would know to log in on the ID website to unknowingly solve this problem. As I use to say to my employees, that is not the ‘Macintosh Way.’ And, rebooting the the 'Microsoft Way.'
When I reported my findings to the Analyst, we both concluded that data usage was back to normal. She did report to me that the engineer did provide a laundry list of suggested activities to help solve the problem. Remarkably, they were everything that I had already done and were pretty much what the Analyst and the Genius tried to do. All reasonable tasks. But clearly, the engineer hadn't even ready the notes on the case before responding. And, none of the things suggested would have uncovered the real problem, likely a logic bug in iOS.
My advice now is to have the software engineering team rule out that there was an unresolvable state that a background process was fiercely trying to handle. The iOS does not seem to know how to intervene and prompt the user with a requirement to upgrade their password. If this does end up being the case, I would call it a logic bug, a perpetual exception that is not being handled properly.
Anyway, I hope this helps you.

Does anyone know how to reset the fan on a MacBook Pro 13-inch (Late 2011) to it's factory setting speed (Maybe Terminal may help?)

I have a late-2011 13-inch MacBook Pro running OS X Yosemite. (Standard configuration).
My problem is that I downloaded a fan control application and it worked perfectly, but it started to get annoying so I deleted it.
Does anyone know how to reset the fan speed back to factory settings (Maybe a command in terminal?)

Hello damo1177,
It should help to reset your system's SMC and NVRAM.
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
About NVRAM and PRAM
http://support.apple.com/kb/HT1379
Cheers,
Allen

TS1702 My iPhone 4s didn't do it until the latest update so imnpretty sure it's on the apple server some sort of bug maybe? Not sure. But whatever it is I really would like to download apps. It won't let me download any apps and my phone is brand new

My iPhone 4s didn't do it until the latest update so imnpretty sure it's on the apple server some sort of bug maybe? Not sure. But whatever it is I really would like to download apps. It won't let me download any apps and my phone is brand new.

Sorry guysy iPhone says unable to download application at this time and I try all day and it still won't let me download no matter how hard I try.

What a horrible way to treat customers. I was due for updates on my phones and thought I should maybe check some other prices but have been with Verizon for 20 yrs so ended up there. I got 2 new IPhones 5s and the wife couldn't decide what she wanted so s

What a horrible way to treat customers. I was due for updates on my phones and thought I should maybe check some other prices but have been with Verizon for 20 yrs so ended up there. I got 2 new IPhones 5s and the wife couldn’t decide what she wanted so she stayed with old phone but this locked me into a new 2 yr contract . Within a wk one of the new iPhones started turning on and of like 10 –15 times a day. Wk 2 it turned off and would not turn on again . It was my sons who was in college at the time so we talked and he took it in to a Verizon store where he was told I need to come in since the account was in my name. He was away from home , Verizon could see on account it was his phone they said it was not abused, they could not even turn it on , they sold me the phone give him another phone maybe even a loaner till he gets another. So now I need to go to store and explain to 3 different people this is my phone and my son has it and I need a new one. what a waste of time after about 2 hrs and talking to different people and yes they said there were notes on his account from other person he had talked to from different store. So I finally walk out with a receipt in hand and being told I would have a new phone in a couple days. As I sat in my vehicle thinking this is stupid I looked at my receipt and noticed it said droid on it so back into Verizon I went. The salesman said that’s what your son has on his account. My son had activated a friends old phone so he has one since VERIZON REFUSED to give him one. Another hr 3 people and yes they can see he had a new iPhone and notes on it from other store. Sometimes sorry just doesn't do it. I was now late for a appointment . Now I walk out and have been told I will get a new iPhone in the mail in about 2 wk Yes 2 wks again I bought it there just give me a new one and you send old one back. I will also get a new droid that I have to send back because they said they cant cancel it . In about 3 days I get the Droid and sent it back Verizon mistake and a waste of my time . After waiting over 2 wks and not receiving a new iPhone back to Verizon I went . I am now bitter at Verizon after doing 20 yrs of business with them. 3 people 1 hr later I was told it got delivered to my post office . I got the tracking num called the post office and they say o yes that was the droid. Go back in to Verizon another hr of explaining I walk out being told I will get a new iPhone in a couple of days, We’ll see . Once again I got the phone in your store just give me a new one . Do you realize how much of my time you have wasted ? do you care? O what is Your Policy ? How many Billion did you make last year ? I am Locked into a new 2 yr contract . Why don’t you just release me ? After 20 yrs do you think I will ever renew my contract ?

Simple process. If an iPhone go to the Apple Store and not Verizon
the phone from Verizon will be a refurbished device and not new unless under the 14 day worry free guarantee
good luck

In ITunes when I'm using home sharing if I play the songs on another computer it cuts the songs off maybe 10 seconds plus from the end why is it doing this?

So I have ITunes Home Sharing on my desktop computer on. When I go to another computer and play the songs from the Home Share computer the songs get cut off maybe 10 seconds + at the end of the song. In other words it will not play the last 10 seconds of the song sometimes it's last 5 seconds sometimes its the last 15 seconds it seems to vary. I can't really find a pattern on the timing but I just don't understand why this is happening please help!

Delete and redownload them if doing so is free in your country.
(98014)

UpdateAfterEvent() Maybe?

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