Updated iTunes on my Macbook and most of my Audible-purchased audiobooks have disappeared completely
When I recently upgraded iTunes (wish I hadn't!), I lost almost all of a very sizeable Audible audiobook library. Any fix for this other than downloading each and every one of a 5-year old library from Audible?? I have an early 2009 Macbook, using Mavericks 10.9.1.
Try looking in the iTunes Media folder for the other audiobooks.
Are the missing audiobooks in that audiobook folder?
Do you see anything in the previous iTunes library folder?
If the files are still there and you have a previous itl, you can re-create the iTunes library or just drag and drop the audiobooks back into iTunes again.
Similar Messages
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My friend dislikes the updated itunes 11.0.1 and wants the previous version put back in. On a Macbook 2,1 with OSX 10. 6.8 how can this be done?
You need a Time Machine backup to restore an old version. If you don't have one, you'll lose your library because it can only be used with iTunes 11
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I just updated itunes on my macbook air and when I click on the movies or tv shows tabs in my library everything that was previously stored on icloud is now missing. This is $K's worth of stuff and I can't find any information on how to retreive it.
We are having this same issue. We have over 200 songs that are now missing and only our most recent ones show up in our ITunes library. Fortunately we have one phone that still has all of our music still in tact. This phone is no longer one I will be using as I upgraded to the Iphone 6, and only the most recent purchased songs remain. The rest are no where to be found and the iTunes store shows that I would need to re-purchase. Not sure what to do as when I tried to sync my last phone, all the songs were gone.
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I recently tried to update iTunes to 11.1, and am now getting an error message "This application has failed to start because MSVCR80.dll was not found. Reinstalling the application may fix this problem." I have uninstalled and reinstalled iTunes several times with no success. I am running Windows XP Svc Pack 3. Help please.
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99753) -
Recently I updated iTunes on my PC and now the "Summary" for syncing my iPhone with iTunes no longer appears near the top of my iTunes window. "Summary" lists items I can sync such as "Music, Photos, Apps", etc with drop-down boxes I can use to manage how I sync those items. An icon for my iPhone does appear near the top right corner of the iTunes window; however, when I click on the icon, the sync automatically begins and there is no display of what is syncing or how much space has been used or how much space is left for syncing music, photos, apps, etc. The new iTunes window no longer lists "Devices" on the left-hand side of the window. Has anyone had the same issue?
In iTunes go to View>Show Sidebar.
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I just updated iTunes on my dell and now when I try to go to the store I get an error message that iTunes has stopped working and the program closes. Ideas?
I have also retarted twice...
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Just updated itunes to 12.1 and now it won't sync or show my iphone 5s
I just updated itunes to 12.1 and now it won't sync or show my iphone 5s.. I have tried EVERYTHING. I completely uninstalled & reinstalled my itunes 2 times. Everything is completely up to date, and when I plug my iPhone into the computer, it makes the normal beep sound, and charges, but will not sync or show on iTunes so that I can sync anything..
Hey ksooter,
I know you have said you have tried everything but have you tried out some of the troubleshooting in the article below? For instance, have you checked the Apple Mobile Device support is installed properly and if the Apple Mobile Device is installed? Take a look at the article below to double check some of the things you have done to see if you can get your iPhone to show back up.
iPhone, iPad, or iPod not recognized in iTunes for Windows
http://support.apple.com/en-us/HT204095
Take care,
-Norm G. -
I updated iTunes to 10.5 and now in my Netgear Stora iTunes server is not working anymore
I updated iTunes to 10.5 and now in my Netgear Stora iTunes server is not working anymore.
Configuration: OSX Lion with Server, iTunes 10.5, latest firmware for the Stora.
Can this be confirmed to be a bug introduced with 10.5 ?
I also saw some people mentioning the same problem on Synology NAS.
Seems like the 10.5 uodate broke something.Definitely seems to be a cross-platform bug in iTunes 10.5 concerning all NAS disks. Shared libraries on network drives worked fine under 10.4.1, but now there is just an endless loading cycle with no error message or time-out. There is a bit more about it in this thread.
Martin -
I updated iTunes to 10.5 and now my encryption passwords for my iPhone and iPad don't work. I know Apple says if you forget them then it's your problem. However, this was a direct result of my iTunes upgrade. I spent hours trying to fix this. HELP!
Definitely seems to be a cross-platform bug in iTunes 10.5 concerning all NAS disks. Shared libraries on network drives worked fine under 10.4.1, but now there is just an endless loading cycle with no error message or time-out. There is a bit more about it in this thread.
Martin -
Updated itunes 10.5.2 and now when I try to sync iphone 3GS i get an error message 0XE800000A
Updated itunes 10.5.2 and now when I try to sync iphone 3GS i get an error message 0XE800000A
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I have just updated itunes to 10.7 and now my videos and flims will not play.
This helped overcome the crash problem, but (as reported before), I still have to start iTunes in Safe Mode in order to watch any videos. This has been the case since 10.5.
The regular mode behavior has changed a bit - instead of the progress bar moving to the end of the video, showing no video but playing the audio for about three seconds, it now leaves the progress bar where it is ... but the rest of the behavior hasn't changed.
Windows 7 Professional, 64 bit on an HP dv8t quad-core laptop w/ 8 GB RAM, running nVidia GeForce 230M with 1 GB video RAM.
Thanks for your prompt response to the original problem posted above. At least now I'm back where I started from before I upgraded to 10.7. Not optimal, but I've finally gotten used to doing a Ctrl-Shift-click to run iTunes.
Scott -
I updated itunes Jan 23, 2014 and now it will not open
I updated itunes Jan 23, 2014 and now it will not open
I think when uninstalling you may also have to choose (tick) to delete the preferences and other personal data like the bookmarks, stored passwords etc. to erase completely. If you are installing afresh, please try right-clicking on the file and '''Run as administrator''' to install. And when uninstalling, please also make sure choose to delete all data and also manually delete any '''Mozilla''', '''Mozilla Firefox''' or '''Firefox''' from %appdata%, %localappdata% and %programfiles%. You can open a location by typing for eg. %appdata% in the '''Run''' box (Windows key + R). You may also have to check the '''VirtualStore''' folder in %localappdata%. Files in the VirtualStore can be problematic. I think a clean installation may help.
[https://www.mozilla.org/en-US/firefox/new/ Firefox]
[http://kb.mozillazine.org/Installation_directory Installation Folder]
[http://kb.mozillazine.org/Profile_folder Profile Folder]
Please note that using system restore would usually damage the Firefox installation. -
I updated itunes on my computer and now it says I need to update it on my iphone, or it won't work. Where can I find the update?
iTunes store: Transferring purchases from your iOS device or iPod to a computer
Hope this helps. -
IPhone is plugged in to my laptop and is charging but will not sync. The phone logo doesn't appear in the right hand corner. i have updated itunes restarted both phone and laptop, changed connectors and still nothing. help?
Same thing happened to me, nothing is working. I've updated everything, restarted everything, nothing seems to work.
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I updated itunes on my computer and there's an error a BIG one.
i updated itunes on my computer and now i cant open it and all that happens is an error window opens saying new itunes library. what do i do??
See this support document for help. You may have to do this more than once. http://support.apple.com/kb/HT1808
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