UPDATES is grayed out in HELP menu

Also, the update from 8 to 8.1 won't take. Creative cloud.
thanks

In case you are using "Clear history when Firefox closes":
*do not clear the Browsing History
*Tools > Options > Privacy > Firefox will: "Use custom settings for history": [X] "Clear history when Firefox closes" > Settings
*https://support.mozilla.org/kb/Clear+Recent+History
Note that clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.
Clearing cookies will remove all specified (selected) cookies including cookies that have an allow exception and cookies from plugins.

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In WinXP,Firefox 7.0.1,Private Browsing is grayed out,no Tools menu available as instructed in Help.

I'm using Windows XP and Firefox 7.0.1.
Private Browsing is grayed out.
Help says go to Tools menu but there is none available.
How do I enter Private Browsing ?

*Press F10 or tap the Alt key to bring up the "Menu Bar" temporarily if the Menu Bar is hidden.
*Use "Firefox > Options" instead of "Tools > Options" if the menu bar is hidden.
You may already be running Firefox in permanent Private Browsing mode.
*https://support.mozilla.com/kb/Private+Browsing
To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting <b>Firefox will: Use custom settings for history</b>
*[ ] "Always use private browsing mode"

I currently have iTunes version 7 and I need to upgrade to version 10. I am afraid of losing all my music if I just download 10 and when I use the "Check for updates" in the version 7 help menu, it tells me the server cannot be contacted.

I currently have iTunes version 7 on my computer and need to upgrade to version 10 to sync my new nano iPod. When I tried the "check for updates" under the version 7 "help" menu, it said it could not contact the update server. I am afraid if I just download version 10 from the website, it will wipe out my music library. What should I do to upgrade?

Back up your music and install from the website. You probably won't need to do this, but if your library is erased, restore it from the backup.
(59049)

CS6 Applications all show update as grayed out

Hello all:
After a major system update of my 2010 Mac Pro 12-core where I have two startup drives (one with Lion and the other Yosemite), I did a complete uninstall of CS6 master collection applications on both drives. Upon doing the reinstall successfully on Lion without problem other than serial number issues (ultimately solved), when I did it on the Yosemite drive, ultimately only Acrobat (which updates alone) could update. All other applications on Yosemite have the 'update" as grayed out. Any ideas anyone?

Hello, it sounds like you have the Desktop selected, not an open Finder Window selected, this is what shows if no Finder Window is highlighted, or if just using the Find "Window", you need a Real Finder Window open or click on icon in sidebar...

For some reason, my compression option is grayed out under "File" menu, and when I select a folder with multiple files, or multiple documents, and try to right-click or tap the mousepad with two fingers, I do not get a "compress" option available. Help.

I don't know why, but when I select a folder with multiple docs contained within it, or multiple files, the Compress option is grayed out under the File menu, nor is it available when I right-click. Please help.

Yes it is, but I have the same problem of the option does not appear with "right click" (I'm actually control-clicking), and COMPRESS is grayed out under the file menu. I'd like to fix it.
Hmm. After finding the Archive Utility,* I tried archiving the folder. It came out as .cpgz, ugh. Found there was a preference to make .zip the default. It worked!
And now…the menus are not grayed out. ?!?! OK.'
Hope this helps someone.
*You cannot find this via search, apparently it is a hidden file, you have to click from the root drive through to /System/Library/CoreServices (Thanks for the file path Alberto!)

HT5085 how do i update itunes match if it is grayed out on the menu bar? why can i not select it?

My iTunes Match is giving the cloud with the exclaimation point for majority of my music (all of the songs with this error were purchased through iTunes store) the support page says to go to Store>update iTunes Match - however, this option is grayed out. Why? and how do i fix the issue?

Try this http://support.apple.com/kb/TS1559

Patterns/pattern overlay grayed out! Help please

I deleted the default patterns because I was about to add all the patterns from Subtle Patterns, but now the entire patterns option is grayed out in the menus and I can't do anything! I'm a web designer, so I need this to work. Can someone please help?

Go to Edit > Preset Manager > Patterns > Reset Patterns (Small Gear menu)

Boot Camp Assistant installing Windows 7 option is grayed out. Help!

I have a late 2009 27" iMac, to which i clean installed the Yosemite OS (been updating the OS since Snow leopard that came with). I had Widows 7 installed since i bought it, but now whit this clean update the Boot Camp Assistant shows the option to "Install or remove Windows 7 or later version" grayed out and I'm unable to select it at all.
So far I've tried downloading the windows drivers from the Boot Camp Assistant to a DOS formatted flash drive, downloading them from the apple support page and also some files (also from apple) specific to my computer. Non of which have any file or program to instal or run to alleviate this problem.
As I see it, there may be one of two things causing the problem.
First: I saw somewhere on the apple support page that do to the model on my computer I need Boot Camp 4 and I have Boot Camp Assistant 5.1.2 (Maybe if I could instal this older version, but how?)
Second: When I clean install the OS I partitioned the disk into 3 parts, (system, Windows, and Projects) and that may conflict whit Boot Camp Assistant somehow?
Please Help Me

Anubis87 wrote:
Second: When I clean install the OS I partitioned the disk into 3 parts, (system, Windows, and Projects) and that may conflict whit Boot Camp Assistant somehow?
Please post the output of the following commands.
diskutil list
diskutil cs list
sudo gpt -vv -r show /dev/disk0
sudo fdisk /dev/disk0
The last two commands will prompt for your password. These are run from OSX Terminal.
Your current disk layout is unsupported. The standard layout is EFI/ESP, OSX, Recovery HD, Windows. Every software upgrade is a problem waiting to happen in your current configuration. Snow Leopard (without a Recovery HD) is the last OS which can support an additional 'shared' partition. Once Recovery HD came into the picture, this ability was lost.

Chart/Graph Update Mode Grayed out

I need to change the update mode for a XY Graph to Sweep Mode but the combo box for Update Mode is grayed out, any idea why?.. Thanks
Solved!
Go to Solution.

It's available for "Waveform Chart". See help:
Update mode—Update mode of the chart. You also can use the Update Mode property to change the update mode of a chart programmatically.

Music on my iPhone 5 won't play and is grayed out. HELP!

I got my iPhone 5 about a year ago and I never had any problems with my music until now. About 2 hours ago, I wanted to download a new song. So after it downloaded, my 4 most recent songs I had downloaded from iTunes the day before became grayed out and wouldn't play! That problem eventually got fixed but now some songs that I have and haven't purchaced from iTunes aren't playing and are grayed out. This keeps showing up next to the songs that are grayed out and when I tap it nothing happens:
I do have iOS 7.0.4, which is the latest softare. I don't know what happened when I plugged my iPhone in this time. I really need help without re-downloading all my music because I have about 500 songs. PLEASE HELP! Feel free to ask questions for details on my issue. Thanks.

Troubleshooting steps here:
http://support.apple.com/kb/ts2802
Genius bar appointments are free, but if a hardware issue, & your phone is out of warranty, you will be offered an out of warranty replacement, cost is US $269.

Sleep grayed out in apple menu. MBPro stopped locking out.

I have a MBPro we've been labbing with to utilize profile manager. After I transitioned some of the login screen preferences from workgroup manager to profile manager the client system/MBPro no longer will lock out when the lid is closed even though it's enabled under the security settings. The MBPro no longer has any profiles/mdm on it. I also noticed in the apple menu the sleep function/command is grayed out so you cannot select that option to make it go to sleep at all. Pre Mavericks I would assume one could dump the com.apple.systempreferences.plist, however it appears to not be so easy in mavericks. Any ideas for a quick fix on this? Thank you.

Additional info. When pressing the power button to sleep the system this error comes up:
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followed by this when selecting the sleep option. (the system does nothing when selecting sleep)
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Still digging into it.

Contact Sheet II, Picture Package, & other options are grayed out on File menu

I just bought Photoshop Elements 11 yesterday, and Contact Sheet II, Picture Package, & other options are grayed out on the File menu.

I believe you need to be in the Expert mode for those commands to be available.
Click on Expert:

Having issues with my new iphone6 wants factory reset, but icloud is grayed out, Need help!

I am having problem with the imessage, facetime and icloud. Facetime and icloud and completely grayed out right from the setting. As to the under the "Messages" setting, iMessage is grayed out too. I tried to use the "reset all settings" function on the phone, but I forgot my restriction code. So I want to use factory restore on itune to restore my iphone, but it needs me to go to icloud setting to turn off the "find my iphone" before I can use the restore iphone. But I can't access the icloud with the phone, since it's been grayed out. Now I am stuck.. Please help!

iOS 7 forgot restrictions passcode
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Time machine--verify backup is grayed out on the menu.

When I go to the Time Machine menu and hit option to get the Verify Backup command, "verify backup" is grayed out. How do I verify backups?
I'm using a G-Drive Mini ext hard drive with a Mac Lion 10.7.2 machine.

I see mine is also greyed out but I know it's backing up by looking at the message as described in my first post and also by launching TM to see the backups.
If you are attempting to test the integrity of your drive you can try the Verify Disk and Repair Disk features in Disk Utility. This will work, you can also get third party applicaitons that do more in-depth checks, Drive Genius comes to mind.
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UPDATES is grayed out in HELP menu

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