Updates July 5 corrupted - App Storele "Report a Problem" missing

Apps which updated today now crash (July 5). I deleted and reinstalled, but still crash. Apple Support suggest using "Report a Problem" in the app store - it exists for iPhone, but not for iPad.
I expect if I wait, the corrupt app that Apple is distributing will be corrected. But the bigger issue is how do we report such errors to Apple. Based on various reports that I am reading, this has happened to numerous applications.
HG

You can do this in iTunes on your computer. Here are the instructions.
http://appletoolbox.com/2012/03/how-to-report-a-problem-for-an-iphoneipadipod-to uch-app/
Or you can contact iTunes support here.
http://www.apple.com/support/itunes/contact/
For some reason, the Report a Problem link in the emailed receipts that Apple sends, has not worked for quite some time - at least from what I have seen.

Similar Messages

  • App shows in Updates tab in App Store, but app page reports installed

    I've only noticed this since iOS 5, so I'm going to assume there
    is a bug around here somewhere. First noticed it when using the
    Store button from news stand.
    So the problem is. I load up app store, tap the Updates button
    in the tab bar. Up comes app xyz, with an update. In the
    tableview it reports version 5.2 (which is what is reported when
    looking in the iTunes store). I tap on the item, it brings me to
    the app page with a button titled "installed".
    While on the app page I notice the version number here also
    reports 5.2; however, if I tap the back button, I return to the
    tableview with the app that needs updating but doesn't. Now
    that I've returned here, the version number for this update is
    being presented as 5.3..
    I tap on the item once again, and within the app page again
    it reports 5.2...
    The last time I had an issue with the app store I simply
    terminated the app by clearing it from the list down at the
    bottom of apps that have been put into the background and
    then running the app store app once again.
    And from there I get identical results.
    I'm assuming this is a bug, considering I have do not recall
    encountering this before upgrading to iOS 5.

    Welcome to the discussions,
    did you try to restore your phone and set it up "as new iphone" without using the backup? Your backup may contain corrupt files causing your problem.
    http://support.apple.com/kb/HT3828

  • I have an iphone with the app GOOD to read e-mails.  I sync to my other PC having first updated itunes.  During sync it reported that it had removed GOOD, with out asking.  Any ideas?

    I have an iphone with the app GOOD to read e-mails.  I sync to my other PC having first updated itunes.  During sync it reported that it had removed GOOD, with out asking.  Any ideas?

    With the iPhone, you can sync all iTunes content with only one computer.  Trying to sync iTunes content with a second computer will result in iTunes erasing the content from the first computer.

  • Why can't I update or load new apps on my iPhone and iPad. It does not ask me for my password. I tried to sync from my laptop now I am unable to connect to any sites from internet explorer. When I try to update or load any app it tells me it is corrupt

    Why can't I update or load new apps on my iPhone and iPad. It does not ask me for my password. I tried to sync from my laptop now I am unable to connect to any sites from internet explorer. When I try to update or load any app it tells me it is corrupt

    You need to ask Apple for assistance with getting back into your old ID. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to resolve this issue through the Account Security team, fill out and submit this form.
    (118441)

  • App store reports Pinball HD and 11 other apps cannot be purchased at this time.....

    App store reports "Pinball HD and 11 other apps cannot be purchased at this time"..... This occurs whenever I log into the app store. I have already purchased this app (and presumably the 11 others as well).  I believe this started when it showed up as an app I should update (for free).
    My wife and I share this iPad and we have apps purchased under two different store accounts on this machine. I have tried to log off and sign in with her account and then check updates but with either account I am told that all apps are up to date. All of our credit card info is current. Any clues?

    Already on Automatic..... :(
    This is an iPad 1 - I've had it since it first came out (ordered directly from Apple). Lots of apps and purchases over the years. My wife got her own WiFi only iPad shortly after mine as she fell in love with it and I don't share well. ;) This only started about 7-10 days ago. I did not update to iOs 5.1 until last night so this predates that. My concern is that when the iPad 3 arrives next Friday that this will transfer over.
    Ever since my wife received her own iPad our purchases are pretty much separate.

  • Why can't I report a problem in my app store?

    Is it just me, or we can't report a problem anymore? Before I updated my iTouch to ios5, I am able to report a problem directly from my iTouch. But now, I can't see any 'Report a Problem' when I open my app in the App Store. Need help please. TIA!

    Go here:
    http://www.apple.com/emea/support/itunes/contact.html
    to report the issue to the iTunes Store.
    Regards.

  • I updated my iPad 2 OS to iOS 6.0..after that I am unable to download or update anything from the App Store. The MSG I get is "id not valid for US store. Go to Indian store for purchase"..never faced this problem earlier before the update to OS 6..help!!

    I updated my iPad 2 OS to iOS 6.0..after that I am unable to download or update anything from the App Store. The MSG I get is "id not valid for US store. Go to Indian store for purchase"..never faced this problem earlier before the update to OS 6..help!!

    Apple's response to my email:
    "I understand that you can't update your apps using your iPad.
    Apple is currently working toward a resolution for the issue you have reported. You will receive an email after the matter has been investigated and further information is available.
    Thank you for your patience. Apple wants your iTunes experience to be as enjoyable as possible. Have a great day!"

  • Why all of a sudden has one of my apps (Condition Report App) only displaying at the top right hand corner it is a quarter of the size it should be, i have tried setting my ipad back to factory settings and this hasnt helped some please help??? :)

    One of my apps (condition report app) has decided to only display on the top right hand corner which is only a quarter of the screen, not sure what has happened as i have not changed any settings went to go into it one day and it was just like it.
    Please help!!!! Thanks Kristy

    Do you have the most up-to-date version of the app? Did you upgrade to iOS 6? Did you check to make sure that the developer has updated the app for the new OS? Have you tried resetting your device by pressing and holding the Home button and power button until the silver apple appears? Have you tried uninstalling and re-installing the app?

  • Where are the updates located for Mac App Store app?

    Hi,
    where are the updates located for Mac App Store app? I don't think /Library/Updates is the only location. Because I'm now having 10+ of Apps reporting updates is needed, but only 1MB+ files is located in /Library/Updates.
    Please help!

    If so just use the search bar in the top right to search for the update you are looking for.

  • After updating to Yosemite, following apps not opening. App Store, Mail, Contacts, Calendars... About the Mac

    After updating to Yosemite, following apps not opening.
    App Store
    Mail
    Contacts
    Calendars
    Reminders
    Maps
    Preview
    About the Mac
    I recently updated to Yosemite and now I am having problems with the above mentioned apps, not opening at all.
    I am unable to check to which version its update to, or even update to next version.

    You ran a defective third-party "utility" such as "CleanMyMac" or "MacCleanse" that purports to "clean up" "junk" files. What it really does is to corrupt the operating system and many applications.   
    The first thing you need to do is remove that software according to the developer's instructions. Never install it, or anything like it, again. Then see below. If you use any iWork applications, you may need to delete them and redownload them from the App Store.
    If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
    If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault startup volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon, usually with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main Recovery screen.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. All other data will be preserved.
    *The linked support article refers to OS X 10.10 ("Yosemite"), but the procedure is the same for OS X 10.7 ("Lion") and later.

  • Updated Facebook via the Apps store.  Icon is "grayed" and will not open.  It also will not let me delete, to download again.  Anyone have this problem?

    Updated Facebook via the apps store.  Now, icon is "grayed" & will not open, nor will it let me delete it, so I can re-download.  Has anyone had this problem?

    Do you have another disk or Mac connected that has Pages '09 from the Mac App Store installed? If so, the MAS will "see" it & will report it as installed. Unmount any & all drives, including Time Machine backups, that might have Pages '09 on them & then relaunch the MAS & see if you can download it.

  • How to import updated version of APEX app without losing saved IR's?

    Oracle XE 11.2
    Apex 4.1
    Linux Red Hat 5.4
    ============
    Does anyone have suggestions on how to import updated version of APEX app without losing saved IR's?
    Also, I want to maintain app id from update to update (from revision to revision). In fact, I think that that is required in order to keep the saved IR's.
    The only process I have found that seems to "work" (i.e. loads new revision of app over old revision of app) is the following (via SQL*Plus):
    declare
    l_workspace_id number;
    begin
    select workspace_id into l_workspace_id
    from apex_workspaces
    where workspace = 'MYWORKSPACE';
    apex_application_install.set_application_id(400);
    apex_application_install.set_workspace_id(l_workspace_id);
    apex_application_install.generate_offset;
    apex_application_install.set_schema('MYSCHEMA' );
    apex_application_install.set_application_alias( 'MYSCHEMA_ALIAS' );
    end;
    @new_version_of_app.sql;
    but I do not have any saved reports in this app. Will this process keep the saved IR's from the previous version of the app 'intact'?
    Thanks.
    Edited by: user601798 on Oct 11, 2012 7:02 AM

    Hi,
    I cope with the same issue.
    But I've several prod instances and many applications on each of these... and SIR saved by many users.
    Of course each prod application have its own ID, distinct from the dev application ID.
    Is there really not any kind of solution in my case (apart from release the dev app on the dev workspace ; export 50 apps from it and import those 50 times, maybe more in the futur) ?
    I'd be a pity if not, I think there must be a lot of us working in that configuration.
    Thanks !
    Fanny

  • Mac - after updating creative cloud, all apps have disappeared from "apps" and attempts to install hang for long time.

    I recently updated the Creative Cloud app, and suddenly I get a message that I have not yet downloaded any apps. They are all right there in my applications folder, but not in my CC desktop app. When I attempt to install any app, it hangs at 40 or 42% forever..... Please help.

    Thanks for your response, John,
    I'm not sure what browsers and firewall have to do with this issue. I have been using Creative Cloud as a desktop app since first subscribing to the Adobe Creative Cloud, and downloaded all of the apps that I use on a daily basis way back then. The only change between seeing all of my apps and not seeing any of them was updating the actual Creative Cloud app itself. There were no other changes. Here is a screen shot of what I saw when attempting to update Acrobat. Below that are two screen shots that may be a signal that my Creative Cloud app is corrupt. Please let me know how to proceed.
    This hung at 42% for about half an hour....
    This seems quite odd....
    InDesign seems normal...

  • Updating Address Fails With APP-PER-52473

    Updating Address Fails With APP-PER-52473 "You must enter a secondary address dated later than the primary address."
    I have an issue w/ updating addresses. The form throws the PER-52473 error. The thing is- my client never assigned primary addresses in the system. Thus, we need to update the data accordingly. I have about 4 addresses per person. From metalink, I assumed all I needed to do was to end-date 3 of them, and flag one as PRIMARY. This still fails. Maybe I am missing something? Is there another step? Another table?
    My question- how do I make this error go away. I have been playing around with end-dates and primary flags, over lapping and non-overlapping dates, and no luck. Any assistance would be great. Thanks.
    ADDRESS_ID     BUSINESS_GROUP_ID     DATE_FROM     DATE_TO     PRIMARY_FLAG     STYLE
    11968417     101     11-MAR-09     null      Y     10
    11968419     101     15-JUL-08     10-MAR-09     N     10
    11968420     101     13-JUL-08     14-JUL-08     N     10
    11968421     101     11-JUL-08     12-JUL-08     N     10

    Looks like a bug.
    Per_Addreses is a Dated table and not a date-track table.
    So you can still have -
    11968417     101     11-MAR-09     null N     10
    11968419     101     15-JUL-08     null     N     10
    11968420     101     13-JUL-08     null     N     10
    11968421     101     11-JUL-08     null     Y     10
    Why can't you create your latest address(primary) also effective employee start_date ?
    As of system date your primary will be the one you can refer in reports/processes. So there will be no harm.
    Where exactly are you using the addresses ?
    Can you not have overlapping addresses ?
    cheers,
    Vignesh

  • Trying to report a problem with app on

    i brought the add on for imessenger last night and for 24 hrs i have been trying to log in and make a account to it just hanging
    i have emailed the app maker about a refund to nothing and see that it has had no update since 2010 and people moaning crashing
    anyways go to my account and report a problem at top just takes me to the support website and nothing to do after>? any help?

    Only Apple's iTunes support can issue you a refund, not the developer:
    http://www.apple.com/support/itunes/contact/

Maybe you are looking for

  • Streaming cutting out when streaming from iTunes libarary to Apple TV

    Up until a day or two ago everything was working fine, and I haven't changed anything with my WIFI settings or anything else. I usually load up a .mp4 file into iTunes libary and then play it, and then I click on the Apple TV icon to stream it to my

  • My request shows a diff Fact table when new Dim columns added to OOB report

    Hi, I am facing this strange problem with the out-of-box BMM metadata mapping and report: The "Dim_W_GL_ACCOUNT_D" is joined to "Fact_W_GL_OTHER_F" and "Fact_W_GL_BALANCE_F" facts. Both these fact tables have a inner join to "Dim_W_GL_ACCOUNT_D". The

  • ITunes Freezing Both Windows Explorer and Itself!

    Hello! I understand that this has been happening a lot lately due to the new iTunes version (or rather, the newest version of Quicktime?). I'm a little afraid to reinstall iTunes now because as of recently, it's been freezing up my Windows Explorer a

  • Return Delivery - reversal

    Hello Gurus, I have created a return order , I created a return delivery and did PGR. Delivery document and material document is created. Now when i am going to to do reversal of this return delivery through transaction VL09 . The system is throwing

  • Where to submit bugs?

    Where's the right place to submit bugs for Server.app?  The feedback page I go to for most Apple stuff doesn't seem to recognize any server since 10.6...