Updates to iTunes and iWork
Updates in Software Update:
iWork apps work with Full Screen, Autosave and Versions. iTunes is now 64-bit (yay!)
Go get em!
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
In the Console window, look under DIAGNOSTIC AND USAGE INFORMATION for crash or panic reports. A crash report has a name ending in ".crash" and a panic report has a name ending in ".panic" Select the most recent report from each subcategory and post the entire contents — the text, please, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.
Similar Messages
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I'm a PC user with an itunes account for several years. I updated my itunes and now it wont open and shows me 'missing file MSVCR80.dll,and error 7(Window error 126)' keep coming up even after re-installing itunes . What should i do?
Click here and follow the instructions.
(98897) -
My iPad will not update to 5 at all. I don't even have the option of software update in settings. I've tried to update over iTunes and it doest work there either.
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Cheers, Tom -
I updated my iTunes and an error message popped up and now I can't get into my iTunes account on my computer? It says to reinstall which I did and it still has the same message? Anyone else have this problem and how can I fix it????
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
My iTunes won't recognize my iPod 3GS!!! HELP! I had recently updated my iTunes and now upon plugging in my iPod iTunes comes up with a error message. Leaving me unable to sync anything! HELP!
What is the exact error message you are receiving?
B-rock -
I am trying to update my itunes and iphone. Everytime I trie comes out a message about 'key access'. I've done all the steps from the support and nothing worked out. I cannot unistall and now I can't open it anymore also. What should i do, please?
Isn't that only used when a PC will not boot?
What options does booting with this give me?
Thanks
JK MCP
Hi,
USB recovery disk was used to recover your system when it encounter problem. You can try to use it to fix your problem instead reinstall system. However, there is no method to keep your program whenreinstall system.
Roger Lu
TechNet Community Support -
I just updated my iTunes, and I need to delete photos from my iPod 4, and there is a Photo Library that synced to my iPod when i plugged it into my computer, and now it doesnt have the option to delete them off my iPod. How do I get rid of these photos? I have read other questions that say to plug the iPod into the computer and like un-sync it, but I downloaded the new iTunes and it doesnt have a photos tab. Does anyone know how to solve my problem? Please and Thank You, Megan!
Just what did you do to the computer?
It sounds like the iPodf is seening the iTunes libary as a new libary. -
When I check for software updates only itunes and random other updates show up but not security updates or safari update. When i check installed updates I realized my last security update was 2011-004 and I still have safari 5.0.6. Can anyone help me?
Don't panic. OS X 10.5.8 is the most popular PowerPC OS out there. People run it everyday without security breaches, including myself. It isn't Windows!
If you're really that worried, I highly recommend Sophos Anti-Virus for Mac Home Edition. Supports PowerPC & Intel and Mac OS X 10.4-10.7.
http://www.sophos.com/en-us/products/free-tools/sophos-antivirus-for-mac-home-ed ition/system-requirements.aspx
Direct download: http://downloads.sophos.com/home-edition/savosx_73_he.dmg -
On my ipod touch, i can't seem to get the imessage app.. I have updated my itunes and even restored the ipod to factory settings with the latest update. Maybe the ipod is too old? Is that even a thing? Is there another app I can download to have access to my contacts with imessage?
That comes with iOS 5 (Settings>General>About>Version) and only the 3G abd later iPods can go to iOS 5 or later
Identifying iPod models -
My Windows 7 laptop won't detect my iPod since the last update of iTunes and Windows. I've tried downloading them again. The apple device manager has an error message.
http://support.apple.com/kb/ts1538
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I currently have Leopard, and there are no longer updates for it. So I must upgrade to either Snow Leopard or Mountain Lion. Without doing so I cannot update my itunes, and my ipod is no longer compatile with my mac. How can I buy the upgrade, since I do not have access to the mac store as that comes with Snow Leopard? I went to Best Buy and they said neither Snow Leopard or Mountain Lion can be bought there.
Start by checking if you can run Snow Leopard:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
Whilst Apple have withdrawn Snow Leopard from their stores, you can still get it from Apple by calling 1-800-MY-APPLE (if you are in the USA) and they will supply the SL DVD for $20 for a single user, or $30 for a family pack that covers up to 5 Macs. You can also purchase the code to use to download Lion from the same number (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard), or you can purchase Mountain Lion from the App Store - if you can run that:
http://www.apple.com/osx/specs/
If you are outside the US call your national Apple Helpline:
http://support.apple.com/kb/HE57
If you're in the UK, use this number: 0871 508 4400
When you have installed it, run Software Update to download and install the latest updates for Snow Leopard.
To use iCloud you have to upgrade all the way to Mountain Lion:
http://support.apple.com/kb/HT4759 -
I just got my iPod touch, I updated my iTunes and my iPod is still not showing up in iTunes. It is telling me the required software is not installed even though my iTunes is up to date
http://support.apple.com/kb/TS1369
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again. -
Updated my iTunes and now my mac can not see my airport express no matter what I have tried
recently updated my itunes and the firmware on my airport extreme and suddenly itunes does not recognize my airport express for speakers and my mac through airport utilities can not see my airport express. *** I have tried everything and nothing will bring the airport express back to life what to do
rosenkd wrote:
*** I have tried everything
... including a "hard reset" or a "factory defaults reset"? -
I installed the latest update of iTunes and now my computer is extremely slow and it freezes. When I click on the itunes icon, nothing happens, if it opens is a long time afterwards. Most of the time it does not even open, but the computer is very slow. It is a PC desktop running windos xp.
Hey ArgentoSB!
I have an article for you that can help you troubleshoot these issues:
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1421
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
Sync problem - earlier today I updated both iTunes and my iPod Touch. Since then, I have tried syncing the two. The iPod Touch claims that there is no music on the iPod, however, when I connect it to my computer it says my full library is on there. At present, I am unable to listen to songs on the iPod when not connected to the computer. What can I do to fix this?
Thanks for any help!- Have you reset your iPod:
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Next would be to backup your iPod and then restore you iPod from backup via iTunes.
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