Updating fields under contacts

Hello World!
I have a very simple question. I have a vendor who created a custom batch process to update existing addresses for my contacts records. The vendor is using a set of web services provided by Oracle. The problem I am running into is as follows:
Existing Address:
Address1: 1234 X Street
Address2: Suite 100
City: Sacramento
State: CA
Zip: 99999
New Address:
Address1: 444 Y Street
Address2:
City: Sacramento
State: CA
Zip: 99999
Once in a while a customer will update their address where the Address2 field is no longer used and needs to be nulled or blanked. My vendor is telling me that it is not possible to blank out the Address2 field because the web services don't allow it? I personally think this is a bunch of hog wash. Can someone please confirm?
thanks,
Juan.

keep the cursor on data element and click on where used list and select table fields..
else go SE15 Transaction and click on data dictinary and see the data element ..
give ur data elemnt and it shows list of fields..
Reward Points if it is helpful
Thanks
Seshu

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    l_done boolean;
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    where q.n_cust_ref_no = l_record.n_cust_ref_no(i)
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    and l_record.changed(i) = 'Y'
    and q.v_NAME is not null;
    forall i in 1 .. l_record.n_cust_ref_no.count
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    set q.v_NAME = l_record.v_name_chg(i)
    where q.n_cust_ref_no = l_record.n_cust_ref_no(i)
    and trim(q.v_name) = l_record.v_name(i)
    and l_record.changed(i) = 'Y'
    and q.v_NAME is not null;
    forall i in 1 .. l_record.n_cust_ref_no.count
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    set q.v_NAME =l_record.v_name_chg(i)
    where q.n_cust_ref_no = l_record.n_cust_ref_no(i)
    and trim(q.v_name) = l_record.v_name(i)
    and l_record.changed(i) = 'Y'
    and q.v_NAME is not null;
    forall i in 1 .. l_record.n_cust_ref_no.count
    update NBDT_BENEFICIARY q
    set q.V_NAME = l_record.v_name_chg(i)
    where q.n_cust_ref_no = l_record.n_cust_ref_no(i)
    and trim(q.V_NAME) = l_record.v_name(i)
    and l_record.changed(i) = 'Y'
    and q.v_NAME is not null;
    forall i in 1 .. l_record.n_cust_ref_no.count
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    set q.V_NAME = l_record.v_name_chg(i)
    where q.n_cust_ref_no = l_record.n_cust_ref_no(i)
    and trim(q.V_NAME) = l_record.v_name(i)
    and l_record.changed(i) = 'Y'
    and q.v_NAME is not null;
    forall i in 1 .. l_record.n_cust_ref_no.count
    update PSMT_POLICY_BENEFICIARY q
    set q.V_NAME = l_record.v_name_chg(i)
    where q.n_cust_ref_no = l_record.n_cust_ref_no(i)
    and trim(q.V_NAME) = l_record.v_name(i)
    and l_record.changed(i) = 'Y'
    and q.v_NAME is not null;
    commit;
    forall i in 1 .. l_record.n_cust_ref_no.count
    update PSMT_POLICY_TRUSTEE q
    set q.V_NAME = l_record.v_name_chg(i)
    where q.n_cust_ref_no = l_record.n_cust_ref_no(i)
    and trim(q.V_NAME) = l_record.v_name(i)
    and l_record.changed(i) = 'Y'
    and q.v_NAME is not null;
    forall i in 1 .. l_record.n_cust_ref_no.count
    update PSMT_QUOTATION_BENEFICIARY q
    set q.V_NAME = l_record.v_name_chg(i)
    where q.n_cust_ref_no = l_record.n_cust_ref_no(i)
    and trim(q.V_NAME) = l_record.v_name(i)
    and l_record.changed(i) = 'Y'
    and q.v_NAME is not null;
    forall i in 1 .. l_record.n_cust_ref_no.count
    update PSMT_QUOTATION_TRUSTEE q
    set q.V_NAME = l_record.v_name_chg(i)
    where q.n_cust_ref_no = l_record.n_cust_ref_no(i)
    and trim(q.V_NAME) = l_record.v_name(i)
    and l_record.changed(i) = 'Y'
    and q.v_NAME is not null;
    commit;
    forall i in 1 .. l_record.n_cust_ref_no.count
    update GNDT_BLACKLIST_DETAIL q
    set q.v_FNAME = l_record.v_name_chg(i)
    where q.n_cust_ref_no = l_record.n_cust_ref_no(i)
    and trim(q.v_FNAME) = l_record.v_name(i)
    and l_record.changed(i) = 'Y'
    and q.v_FNAME is not null;
    forall i in 1 .. l_record.n_cust_ref_no.count
    update INDT_LIAM_DETAIL q
    set q.v_FNAME = l_record.v_name_chg(i)
    where q.n_cust_ref_no = l_record.n_cust_ref_no(i)
    and trim(q.v_FNAME) = l_record.v_name(i)
    and l_record.changed(i) = 'Y'
    and q.v_FNAME is not null;
    commit;
    forall i in 1 .. l_record.n_cust_ref_no.count
    update GNMT_POLICY q
    set q.V_PAYER_NAME = l_record.v_name_chg(i)
    where q.N_PAYER_REF_NO = l_record.n_cust_ref_no(i)
    and trim(q.V_PAYER_NAME) = l_record.v_name(i)
    and l_record.changed(i) = 'Y'
    and q.V_PAYER_NAME is not null;
    commit;
    forall i in 1 .. l_record.n_cust_ref_no.count
    update GNMT_QUOTATION q
    set q.V_PAYER_NAME = l_record.v_name_chg(i)
    where q.N_PAYER_REF_NO = l_record.n_cust_ref_no(i)
    and trim(q.V_PAYER_NAME) = l_record.v_name(i)
    and l_record.changed(i) = 'Y'
    and q.V_PAYER_NAME is not null;
    commit;
    forall i in 1 .. l_record.n_cust_ref_no.count
    update GNMT_QUOTATION q
    set q.V_PROPOSER_NAME = l_record.v_name_chg(i)
    where q.N_PROPOSER_REF_NO = l_record.n_cust_ref_no(i)
    and trim(q.V_PROPOSER_NAME) = l_record.v_name(i)
    and l_record.changed(i) = 'Y'
    and q.V_PROPOSER_NAME is not null;
    forall i in 1 .. l_record.n_cust_ref_no.count
    update GNMT_POLICY q
    set q.V_PROPOSER_NAME = l_record.v_name_chg(i)
    where q.N_PROPOSER_REF_NO = l_record.n_cust_ref_no(i)
    and trim(q.V_PROPOSER_NAME) = l_record.v_name(i)
    and l_record.changed(i) = 'Y'
    and q.V_PROPOSER_NAME is not null;
    forall i in 1 .. l_record.n_cust_ref_no.count
    update CLMT_CLAIM_MASTER q
    set q.V_CLIENT_NAME = l_record.v_name_chg(i)
    where q.N_CLIENT_REF_NO = l_record.n_cust_ref_no(i)
    and trim(q.V_CLIENT_NAME) = l_record.v_name(i)
    and l_record.changed(i) = 'Y'
    and q.V_CLIENT_NAME is not null;
    forall i in 1 .. l_record.n_cust_ref_no.count
    update CLMT_CLAIM_MASTER q
    set q.V_INTIMATOR_NAME = l_record.v_name_chg(i)
    where q.N_CLIENT_REF_NO = l_record.n_cust_ref_no(i)
    and trim(q.V_INTIMATOR_NAME) = l_record.v_name(i)
    and l_record.changed(i) = 'Y'
    and q.V_INTIMATOR_NAME is not null;
    forall i in 1 .. l_record.n_cust_ref_no.count
    update PYMT_VOU_MASTER q
    set q.V_PAYEE_NAME = l_record.v_name_chg(i)
    where q.n_cust_ref_no = l_record.n_cust_ref_no(i)
    and trim(q.V_PAYEE_NAME) = l_record.v_name(i)
    and l_record.changed(i) = 'Y'
    and q.V_PAYEE_NAME is not null;
    /*forall i in 1 .. l_record.n_cust_ref_no.count
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