Updating Pantone Libraries

I have new pantone books that do not have swatches in Indesign. Where do I go to update my Pantone libraries? (the pantone site wants me to purchase them, shouldn't this be an Indesign update?)

see Re: 336 new pantone colors among other threads.
If you bought the new books, and register them, you get the color manager for free, so that shouldn't be a big deal. You can use the free trial instead if you don't qualify for a free version.

Similar Messages

How to update pantone plus library

I'm having trouble locating updated pantone plus libraries in adobe's website.

They are not available separately, they ship with Photoshop. The latest versions get the updated libraries. You may want to consult Pantone and see if they offer this.
Gene

W520 External Color Calibrator stopped working with updated Pantone v1.1 software

Can someone from Lenovo help me with this issue? Lenovo updated the color calibrator software in Aug 2012. They broke an external color calibrator working. L1/2 has been completely unhelpful. I also escalated to customer service with little result except that they say it is not Lenovo software and they do not have to support it! Unacceptable, the software isprovided by Lenovo. Lenovo doc also says an external color calibrator is supported. Lenovo needs to take responsibility for fixing this. Here are the email chains. I really want a refund or someone to ensure this package that Lenovo distributes is fixed!
Thanks for your help.
From: Christopher Lang [mailto:christopherlang1] Sent: Wednesday, November 14, 2012 11:34 AM To: 'Kelli' Cc: doris Subject: RE: SF184142 Re: Fw: Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator - case 184142 Importance: High Sensitivity: Private
You are distributing this software and it is defective. Who do I NEED TO SPEAK TO AT LENOVO TO RESOLVE THIS? I WANT A REFUND ASAP!!!
From: Christopher Lang [mailto:christopherlang1] Sent: Wednesday, November 14, 2012 11:25 AM To: 'Kelli' Cc: doris Subject: RE: SF184142 Re: Fw: Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator - case 184142 Importance: High Sensitivity: Private
Hi Kelli,
I do not want this case closed and disagree. This is Lenovo provided software and according to Lenovo an external calibrator is supported. I want someone to take responsibility for getting this fixed. Lenovo has provided this software and needs to work with the vendor to ensure it works. Who do I need to speak to in management? I do not appreciate the way support has just shuttled this around and nothing has gotten done.
Sincerely,
Christopher
Lenovo Doc:
3.0 System requirements ======================= Hardware requirements: - Must have an embedded or external color sensor - Can be integrated or used with a USB color sensor device. http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/pantone_color_calibrator_v1.1.0.txt
From: Kelli Sent: Wednesday, November 14, 2012 11:12 AM To: christopherlang1@ Subject: SF184142 Re: Fw: Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator - case 184142 Sensitivity: Private
Mr Lang,
Please be advised that I have taken this case assigned to Doris. Lenovo is not able help you with this issue, We cannot provide support for a third party product. The calibrator you are using is supported by X-Rite; any issues with the device need to be addressed by them,
I am sorry for your frustration however Lenovo has exhausted all means to help with a non-hardware issue. At this time Lenovo is closing this case.
Kelli Customer Advocate Customer Complaint Resolutions Lenovo US 1009 Think Place, Bldg 2 Morrisville, NC 27560
Hi Doris, Got you VM. No, Engineering is not wanting to do their jobs. What they are saying to you makes NO sense. There is even mention of an external calibrator being supported in the Lenovo doc. MANY PEOPLE USE EXTERNAL DISPLAYS AS WELL. Here is the Lenovo doc: 3.0 System requirements ======================= Hardware requirements: - Must have an embedded or external color sensor - Can be integrated or used with a USB color sensor device. http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/pantone_color_calibrator_v1.1.0.txt    This is really upsetting me!!!! Can we escalate to higher management? Thanks, Christopher
Hi Doris,
Got you VM. No, Engineering is not wanting to do their jobs. What they are saying to you makes NO sense. There is even mention of an external calibrator being supported in the Lenovo doc. MANY PEOPLE USE EXTERNAL DISPLAYS AS WELL. Here is the Lenovo doc:
3.0 System requirements
=======================
Hardware requirements:
- Must have an embedded or external color sensor
- Can be integrated or used with a USB color sensor device.
http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/pantone_color_calibrator_v1.1.0.txt
This is really upsetting me!!!! Can we escalate to higher management?
Thanks,
Christopher
From: Christopher Lang Sent: Thursday, November 08, 2012 12:19 PM To: 'Doris' Subject: RE: FW: Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator - case 184142 Importance: High
Hi Doris,
I have the internal calibrator I purchased with my W520 and also an external calibrator from x-rite. The device is an i1 Display 2. The external calibration is what fails with the updated calibrator software package.
Thanks,
Christopher
From: Doris Sent: Thursday, November 08, 2012 12:13 PM To: Christopher Lang Subject: Re: FW: Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator - case 184142 Importance: High
Hi Christopher,
I'm still working wtth L2.
What exact model of color calibrator device do you have?
Sincerely,
Doris Customer Complaint Advocate Lenovo
www.lenovo.com/www.lenovo.com Print only when necessary
"Christopher   Lang" <christopherlang1@>
11/07/2012   04:22 PM
   Subject
   FW:     Error with latest update to Pantone Color Calibrator Software (v1.1) and     Eye one external calibrator - case 184142
Hi Doris, Thanks for your time, re: case 184142. Can we get this package fixed? Jeremy’s response below just makes no sense to me, same as that call center in Atlanta is so problematic. I work in IT and when I phone that call center I really wonder sometimes whether I am even speaking with another IT person on the other end of the line. These are Thinkpad, mines is an expensive one, and I am very upset that this is the level of support I get (especially after upgrading my warranty even!). Please see what you can do. I would also like a manager to speak to DeAndrea at the call center. I am sure the calls are recorded and he was completely out of line and not helpful. Just like now I wonder ‘why did Jeremy even contact me!’ what with the response below. Please phone me tomorrow as we discussed. Have a great day! Thanks, Christopher From: Christopher Lang [mailto:christopherlang1@] Sent: Wednesday, November 07, 2012 9:38 AM To: 'Jeremy' Subject: RE: Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator Hi Jeremy, I am really not sure how Doris will help me with this technical issue? I fel like I am getting the run around and I AM. Thanks, Christopher From: Jeremy Sent: Wednesday, November 07, 2012 9:34 AM To: Christopher Lang Subject: RE: Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator Chris, I never said to call level one. I literally said "please contact your Customer Service rep". Your customer service rep is the highest level you will get at Lenovo to be able to assist you. He/She is also the same person that got you in touch with me in the first place. I hope this helps. Thank you!
Jeremy Level 2 Support Lenovo Systems Experts Lenovo USA 1009 Think Place Building 2 - Lab 2P22
   "Christopher   Lang" <christopherlang1@>
11/07/2012   09:08 AM
   To
   Jeremy
   Subject
   RE:     Error with latest update to Pantone Color Calibrator Software (v1.1) and     Eye one external calibrator
Hello Jeremy, Uhhh.. My case was escalated to you now you are telling me to call level one again? WTH? You know…I just started on a contract with IBM. You know what they give us…Not ‘Thinkpads’ but Toshibas. You ought to think about that. I expect a phone call ASAP. I have also left a message with customer relations. Thank you, Christopher
From: Jeremy Sent: Wednesday, November 07, 2012 7:46 AM To: Christopher Lang Subject: RE: Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator Chris, This is not my department... please contact your Customer Service rep to get updates. Thank you!
Jeremy Level 2 Support Lenovo Systems Experts Lenovo USA
www.Lenovo.com/United   States Print only when necessary
"Christopher   Lang" <christopherlang1@>
11/06/2012   04:08 PM
   To
   Jeremy cc        Subject
   RE:     Error with latest update to Pantone Color Calibrator Software (v1.1) and     Eye one external calibrator
Hi Jeremy,
Any update on this package being fixed?
Thanks,
Christopher
From: Christopher Lang [mailto:christopherlang1@] Sent: Thursday, October 25, 2012 12:42 PM To: 'Jeremy' Subject: Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator Importance: High
Started failing when Lenovo updated the package for the w530.
Token Ring
Posts: 473 Registered: 03-10-2009
0
Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator 09-19-201211:39 AM - edited 09-20-201209:10 AM Hi. Can someone have a look at the Pantone 1.1 package. I am using an eye one display calibrator with the updated Pantone software and the calibration does not work. I get an error about an 8 bit image missing (have attached a screenshot). The calibration is not correct and Windows Photoviewer is pink. This was working OK with the v1.0 of the software (no longer on the w520 driver page). The error message is "There was an error loading the specified profile. Please make sure the image has an embedded profile and it is an 8-bit image." This was working fine before the update to v1.1. Thanks
Re: New Pantone Color Calibrator posted [ Edited ]
10-21-201202:43 AM - edited 10-21-201202:47 AM This is broken on the w520. The external calibration does not work properly. You get an error about an 8-bit image missing when calibrating. Does anyone have a link to the v1.0 version that DOES WORK? Thanks Why is the support in Atlanta so awful that people keep telling me I need to REIMAGE my machine to repair this IDIOT problem!!!!!
Re: New Pantone Color Calibrator posted [ Edited ] Options ·         Mark as New ·         Bookmark ·         Subscribe ·           ·         Subscribe to RSS Feed ·           ·         Highlight ·         Print ·         Email to a Friend ·           ·         Report Inappropriate Content 10-21-201205:23 AM - edited 10-21-201205:26 AM
christopherlang wrote: This is broken on the w520. The external calibration does not work properly. You get an error about an 8-bit image missing when calibrating. Does anyone have a link to the v1.0 version that DOES WORK? Thanks Why is the support in Atlanta so awful that people keep telling me I need to REIMAGE my machine to repair this IDIOT problem!!!!!
I've uploaded the 1.0 program.: http://www.mediafire.com/?62shz55gl757ahu
From: Jeremy Sent: Thursday, October 25, 2012 11:24 AM To: christopherlang1 Subject: contact info
here it is
Moderator note; full names and full or partial contact details of Lenovo employees / agents edited Forum Rules

I am getting the runaround!!!
Hi Doris,
I just left you a voice mail. One of the reasons I bought this laptop was for 3d photography. If I cannot use an external color calibrator and display then the laptop is not fit for purpose for the reasons I bought it. This software is ONLY available from Lenovo. According to Lenovo’s own doc, and the software’s doc, an external color calibrator is SUPPORTED. Lenovo needs to step to the plate and fix this. Not ME. If Lenovo needs to go to Pantone, or x-rite, then they Need to do that. Lenovo provided software that is not available to the public from x-rite or Pantone, and the software is to support Lenovo provided hardware (least so far as the internal calibrator), this software ALSO supports an external calibrator for use with an external display. The software supports both internal and external, and I would like to use my external display for 3d photography. This needs to be fixed please.
What are we going to do to resolve this? At his point of the runaround I’ve been getting I would like a complete refund.
Thanks,
Christopher
From: Christopher Lang [mailto:christopherlang1@]
Sent: Wednesday, November 14, 2012 2:35 PM
To: 'Kelli'
Cc: doris
Subject: RE: SF184142 LENOVO
PS I hope you are aware Kelli that the Pantone software is not available from Pantone to customers….
From: Christopher Lang [mailto:christopherlang1]
Sent: Wednesday, November 14, 2012 2:26 PM
To: 'Kelli'
Cc: doris
Subject: RE: SF184142 LENOVO
Importance: High
Hi Kelli,
As you know the ‘software’ purchase is by virtue of purchasing the laptop with the color calibrator. Are you saying you will refund my cost for the calibrator? I don’t think you quite get how much time I have spent with support with this laptop. I have had multiple issues with the it. The calibrator, failed BT adapter, Sudden Shutdown syndrome (where the machine would just shutoff on its own –well documented in the Lenovo forums and I have at least a dozen emails on this issue) as well as many issues with the Displayport connection and an external 3d display for which I spent months working with Nvidia to resolve. This laptop has wasted a huge amount of my time. The support has been atrocious.
I would like a refund for 1. The laptop 2. The external color calibrator I cannot use because the software from Lenovo does not work (this package is NOT available from x-rite as well –It is sold to Lenovo). I have a receipt for the color calibrator and would be happy to provide that.
Thank you,
Christopher
From: Kelli
Sent: Wednesday, November 14, 2012 2:09 PM
To: Christopher Lang
Subject: RE: SF184142 LENOVO
Mr Lang,
Your request for a refund on the laptop is declined. The machine has had not hardware issues and was purchased in February. We are willing refund the software only.
Kelli
Customer Advocate
Customer Complaint Resolutions
Moderator note; full names and full or partial contact details of Lenovo employees / agents edited Forum Rules

INDD CC: How to load Pantone libraries into swatch palette?

I see the Pantone libraries in the INDD application folder -- how can I load them into the swatch palette?
thnx

Then I can create an ASE file and load into any doc.
You might want to be careful about that, any spot colors that are in the document's Swatches panel are added as an individual ink. In CC2014 you would no longer be able to turn on overprint preview and there would be issues with exporting and outputting unless you turn on All Spots to Process in Ink Manager. The better approach would be to use the chart documents as a "palette" and drag and drop the desired color(s) from the chart into your working document.

Pantone+ libraries not showing

I have been trying to install the Pantone + libraries for weeks now... I am obviously doing something very stupid because I have followed the install instructions from Pantone (and the install goes fine), searched a hundred threads on the topic but still cannot see any of the Pantone + libraries in any of my Adobe apps. I am using the latest version of CS5.5. Any suggestions? I assume the libraries are standard .acb files? After the install, I can't find any that relate to the new libraries. Any assistance would be much appreciated. Thanks.

In InDesign, you're not seeing them when you create a new Swatch and then press on the Color Mode pop-up menu?

Pantone + libraries not registering in illustrator CS5. Any suggestions?

Ive just installed the pantone colour management software which is supposed to update CS with all the new pantone palettes including the + colours amongst other things. Although installation seemingly went fine, my CS palettes are unchanged and have not been updated. Any ideas? Have contacted pantone but no joy yet. Any suggestions?

You might have to do the change manually. Pantone has some instructions on how to do this on their site. If I recall correctly, you have to remove the existing libraries and replace them with the new ones. Illustrator is the only application you have to do this because there cannot be a secondary reference to a Pantone color, so they have to be switched out.

Using PANTONE libraries

If guidelines specify using a particular PANTONE color (without a suffix given), but all printing will actually be on an in-house CMYK printer, which library should I use?
I installed the PANTONE Color Bridge Library, but it looks as if the CMYK values are quite different than the color in the older libraries.
In other words, PANTONE 540 C = 100C, 55M, 0Y, 55K; while PANTONE 540 PC (from the newer Color Bridge library)= 94C, 43M, 11Y 45K.
Is it necessary to determine which library they based their color upon originally? I had thought a specific PANTONE color was always the same tint, though appears different on different paper. Which values for CMYK should I consider the most "standard"?

My understanding is the color bridge library has been updated using new numbers that reflect the slight blue fluorescence you see in a lot of papers today (hence the slightly reduced C value and increased Y).
If you have an accurate profile for your printer, you might get better rendition (and this would be worth testing) either by using the actual spot color and letting the printer translate using it's own internal tables, or using ID's Ink manager to convert spots to process, and check the "Use Lab values" option.
Don't expect miracles of matching for most colors, in any case. Most spot colors don't simulate all that well.
Peter

CS6 Pantone libraries are not in numerical order

In fact, they are random. For example, when creating a duotone, I click in the color area and I'm given a list of the Pantone colors in that library. If I click on the up arrow it gives me seven colors at a time. A reasonable person woud assume that the seven colors shown would be replaced with the next seven colors in numerical order. For example, if colors 250 through 256 are shown, a click on the up arrow should produce colors 257 through 263. It does not. Here is what I got on each subsequent click when starting at 2562: 7436, 517, 250, 7646, 243. These six numbers have no relationship to each other. Selecting a color in these libraries is simply random. You must keep clicking until ithe color you want just happens to show up. The numbers don't even go generally up or generally down. They are random. What is Adobe's problem? How to alphbetize or put numbers in order is a skill taught in elementary school. Is there anyway to make the colors come up in order? If so, why is random the default?
Thanks,
MHBrown

»That is just about the thinnest skin I think I've ever seen on a company.«
I am not an Adobe employee and as fas as I can tell Mr.Cox, who does work for Adobe but is not getting paid to help people on this Forum, would not point out some poster’s misconduct here.
What gave you the idea you were communicating with Adobe proper on this user-to-user Forum?
»The blame cannot be put on Pantone.«
Wrong.
»I question the wisdom of such a systm and THAT is bad manners? Please.«
But you did not just ask »Why is it that …« you asked what »Adobe’s problem« is, didn’t you?
And did you not then make remarks about the elementary school curriculum?
Now that does not seem to have a direct connection to the matter at hand at all, so I assumed you meant that derogatively.
Was my conclusion wrong and are you just in the habit of enriching your queries with unconnected observations for example about the system of education?
»Really, is that an "ill-mannered" request?«
Which sentence/s in the original post qualify as a request in your opinion?
Also you may want to post Feature Requests on the proper Forum:
http://feedback.photoshop.com/photoshop_family/

• Latest Pantone Libraries for Illustrator - Where can I download them?

Hello -
More and more we have to use "new" Pantone® referencies.
But the problem is that we don't have those libraries on our computers.
So where can I download them?
Some times ago, I remember that we had encountered a problem with thoses new libraries.
After insallting them, some Illustrator® files were corrupted!
Does someone know if it still the case?
NB. We are still working with CS5.
Thank you for your reply, have a nice day…
- Dimitri aka www.thebend.be

Please see Boot Camp: System requirements for Microsoft Windows operating systems - Apple Support and download version appropriate to your hardware to a USB Flash drive and run setup.exe in the Bootcamp folder.

Updating multiple libraries

When I upgraded iPhoto to version '08, it said that my library would be updated and that my photos would no longer work with older versions of iPhoto.
The update went fine, but afterwards I remembered that I have thousands of older photos that are archived on an external hard drive that wasn't connected when I did the update.
Do I need to update those older photos in some way?
James

Jim
Welcome to the Apple Discussions.
Nest time you access those libraries they, too, will be updated.
Regards
TD

Updating iPhoto Libraries for latest Update of IPhoto version fails

I have ILife 11 and have IPhoto Libraries in different locations and now that the program says they need to be "updated for the latest version of IPhoto", but when I start the update the Mac always gets the rolling Beachball "eventually" and the error report says system hung. What do I do? I am in Lion OS. Are my libraries too big? They are on large External drives. (1TB or bigger).They worked with the my older IPhoto's versions so why not with the update? This was from an auto update message from Apple for IPhoto. When locating a library, a message tells me I need to update it to work with latest IPhoto, and asks, UPDATE? I hit yes.
Can I put these libraries in someplace special for my Mac to be able to update them? Can my Lion be reinstalled as a possible fix? If so how? This is wrong for Apple to screw up their loyal customers computers. Photo libraries are precious.
IPhoto Fans please help.
Lion OS 10.7.3
IPhoto 9.2.1 in application folder

What format are these external disks?

ITunes Updates & Multiple Libraries

In Windows 7 I use iTunes V 10.7 with three iTunes Libraries. Before attempting any updates I always Backup MY MUSIC, & make sure that I have a very recent Windows System Backup. Every time I attempt an Update, I always end up with three Libraries that are totally mixed up. It does not help that I copy my Backed Up Libraries into My Music & reopen iTunes with those Library files, because they get mixed up too. I end up using 'Restore System Settings' to restore my system to the happy days of V 10.7.
Now I'm sure that there are lots of other iTunes users with multiple Libraries.
I'm hoping that one or more of them can tell how to do a 'clean' update with clean Libraries.

Thanks. I think that the first part of your response is not relevant in my case. But the second part is definitely relevant, because I get hung up at the message 'The file iTunes Library.itl cannot be read because it was created by a newer version of iTunes'. That is the point where I give up & 'Restore System Settings' to put me back to V 10.7. Yes - technically I'm doing a 'downgrade'.
Now, when I was in V 12, after resetting my displays - Playlists etc. on the Left side, & Music showing in a Song list the way I like, I didn't see any benefit of V 12 over V 10.7. Moreover, in V 12 the 'iTunes Store' doesn't work - it just closes the iTunes program!
So I'm not in a big hurry to try reinstalling V 12.
But I'm up to the academic challenge, so at the end of the week - which will be the New Year - I might try a more thorough job of Backing Up my three Libraries, & downloading/installing V 12 & see if anything has changed. Of course, I will do a Windows System Image Backup first, so that if I end up ****** off, I can do 'Restore System Settings' & thereafter live forever happy with V 10.7.
Remember that in the software world "New does not mean better". Very, very true.

Cannot access PANTONE libraries

Hi there....I'm running Indesign CS5, and my OS has recently been upgraded to Yosemite. I cannot access the PANTONE swatch libraries any more...what gives? Help!

See Replace Your Preferences

Got new computer with windows 8.1 and installed latest itunes and hooked up nano 5th gen ipod to update music librarie but wont sync what would problem be?

Got new computer with windows 8.1 and installed latest itunes, went to update music library on my nano 5th gen and plugged in recognized in my library but when it synced , it said sync was complete but did not update at all, then reset the ipod to factory , BIG MISTAKE plugged in again and it did the same thing except now I have no music on at all it syncs but will not put any music on , previous computer had xp on it, what would the problem be and what would solution be????
Thanks

c) unistalled and reinstalled iTunes
Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

New PC: How to update my libraries FROM my IPod?

I have been using ITunes and Ipod for some time. Now I bought a new Laptop, uploaded the latest ITunes and connected my IPod. I hoped it would be able to sync the libraries exactly from my IPod. However, it only uploads the songs that I bought thru the store. But the songs downloaded from CD cannot be uploaded and sync-ed. So, I have my IPod on one side with all the songs and playlists, and a new ITunes on the other, only with the songs that were once bought online. How can I get my ITunes library up-to-date with my IPod?

For iTunes version 7 or later, then you can transfer purchased iTunes store music from the iPod to an authorized computer by using the "file/transfer purchases from iPod" menu. Note that the maximum of 5 authorized computers applies here.
Find out how to do that here.
How to copy iTunes purchases from an iPod to a computer.
For all other non purchased content (your own CDs etc) try this method which works on some Windows PCs.
Enable your iPod for disk use.
See: iPod Disk Use.
Open iTunes and select edit/preferences/advanced/general. Put a check mark in the box marked "copy files to iTunes music folder when adding to library" and also "keep iTunes music folder organized", then click 'ok'.
Connect the iPod whilst holding down the shift/ctrl keys to prevent any auto sync, and if you see the dialogue window asking if you want to sync to this itunes library, click 'no'.
Then go to file/add folder, open 'my computer', select your iPod and click 'ok'.
The music files should transfer to your iTunes.
If this doesn't work (and it may not because officially it's not supposed to), check out the instructions/suggestions here.
Music from iPod to computer (using option 2). This a manual method using "hidden folders" and although it works, it is a little more involved than other methods.
Much easier ways are to use one of the many 3rd party programs that copy music from the iPod to the computer.
One of the most recommended is Yamipod. This is a free program that transfers music from iPod back to the computer. However, it does not transfer playcounts/ratings etc.
Another free program is Pod Player.
SharePod is also freeware.
If you want to recover just the structure of playlists from the iPod (and not the actual song files themselves), there's iRepo for Windows. which I understand has this feature along with all the standard features for these programs.
iPodRip also has the feature enabling you to reconstruct playlists.
There is also CopyTrans. This does preserve ratings/playcounts etc if those are important to you but this program is not free. It also supports video transfer.

Updating Pantone Libraries

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