Upgrade to PhotoShop 12.0

I have an old verson of Adobe PhotoShop Elements 3.0. How do I upgrade to version 12.0?

Go to http://www.adobe.com/products/photoshop-elements.html
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Having installed an upgrade for Photoshop Elements 13, I cannot open the application. I get an error message saying "Adobe Photoshop Elements Editor cannot be opened because of a problem. Check with the developer to make sure Adobe Photoshop Elements Edit

Having installed an upgrade for Photoshop Elements 13, I cannot open the application. I get an error message saying "Adobe Photoshop Elements Editor cannot be opened because of a problem. Check with the developer to make sure Adobe Photoshop Elements Editor works with this version of OS X. You may need to reinstall the application. Be sure to install any available updates for the application and OS X".
I have since uninstalled and reinstalled the app, but get the same error message.

Which version of OS X do you have? It's not clear from your post whether "installed an upgrade" means you just installed PSE 13 as an upgrade or you installed an update to PSE 13, like ACR 9 or 13.1. Please clarify.

I started downloading my Upgrade to Photoshop Elements Version 13 and received my upgrade confirmation and cannot locate the download on my PC running Windows 7,what is the exact name of the download and where should I find it?

I cannot locate the upgrade to Photoshop Elements 11 to Version 13, which I purchased today and started the download as per the Order Confirmation. My order No. is AD014117711. I am running Windows 7 on my PC and cannot locate the Download. How do I find it? What is the exact name of the Download?

EdWeidman by default the download will be saved to your Download folder. I do not know the exact name of the file which was provided to you.

Following the recent upgrade to Photoshop Elements 13 the shadows/highlights sliders no longer operate. How do I resolve this issue?

Having installed the recent upgrade to Photoshop Elements 13 the shadows/highlights sliders no longer work. How do I resolve this problem?

Sometimes when problems pop up for no apparent reason it could be that the preferences files had become corrupted. Here are two ways to reset the preferences.
1. The reset process might be built into your PSE version, as shown in this video:
How to Reset Photoshop Elements Preferences - YouTube
2. If your version does not have the reset option, press and hold Alt-Ctrl-Shift (Option-Command-Shift on Mac) immediately while starting PSE. The timing is critical; you may have to try this several times. A dialog box will pop asking if you want to delete the settings file? Click YES.
Let us know if either of these works for you.

Upgraded to Photoshop Elements 13 from Photoshop Elements 11 and mts videos no longer have sound. They play perfectly with sound in 11 but have no sound in 13.

I have upgraded to Photoshop Elements 13 running as a trial from Photoshop Elements 11 and mts videos no longer have sound. They still play perfectly with sound in 11 but have no sound in 13.
System Info on 13 is as follows:-
Elements Organizer 13.0.0.0
Core Version: 13.0 (20140831.m.62014)
Language Version: 13.0 (20140831.m.62014)
Current Catalog:
Catalog Name: My Catalog
Catalog Location: C:\Users\Master\Pictures\Adobe\PE13\My Catalog\
Catalog Size: 46.2MB
Catalog Cache Size: 657.4MB
System:
Operating System Name: Windows 8
Operating System Version: 6.3
System Architecture:
Built-in Memory: 15.9GB
Free Memory: 9.4GB
Important Drivers / Plug-ins / Libraries:
Microsoft DirectX Version: 9.0
Apple QuickTime Version: Not installed
Adobe Reader Version: Not installed
Adobe Acrobat Version: Not installed
CD and DVD drives:
System Info on 11 is as follows:-
Elements Organizer 11.0.0.0
Core Version: 11.0 (20120923.r.32287)
Language Version: 11.0 (20120923.r.32287)
Current Catalog:
Catalog Name: My Catalog
Catalog Location: C:\Users\Master\Pictures\Adobe\PE11\My Catalog\
Catalog Size: 44.8MB
Catalog Cache Size: 550.5MB
System:
Operating System Name: Windows 8
Operating System Version: 6.2
System Architecture: Intel CPU Family:6 Model:12 Stepping:3 with MMX, SSE Integer, SSE FP
Built-in Memory: 15.9GB
Free Memory: 9.8GB
Important Drivers / Plug-ins / Libraries:
Microsoft DirectX Version: 9.0
Apple QuickTime Version: 7.75
Adobe Reader Version: Not installed
Adobe Acrobat Version: Not installed
CD and DVD drives:

Hi John,
Sorry for the inconvenience caused. This issue has been fixed in Elements 13.1. Please try updating your application to free 13.1 update.
Let me know if you are still facing this issue.
Regards,
Anwesha

Just bought new PC running Windows 8.1. I have Install discs for Photoshop 4 and an upgrade to Photoshop 7. Unfortunately the Photoshop 4 Install disc won't run as it's incompatible with 64 bit. How do I install Photoshop 7 on my new PC? Is there a place

Just bought new PC running Windows 8.1. I have Install discs for Photoshop 4 and an upgrade to Photoshop 7. Unfortunately the Photoshop 4 Install disc won't run as it's incompatible with 64 bit. How do I install Photoshop 7 on my new PC? Is there a place I can download the Install files from?

Pagemaker is ancient, obsolete and unsupported. It was discontinued over 10 years ago. (Though why it is still sold is a mystery.)
If you want to run PageMaker, your best bet is to use a Win2K or WinXP PC.
Otherwise move to Indesign or look at Serif's PagePlus or Scribus.

I just upgraded to Photoshop cs6 so that my new camera (Nikon D7100) would work in Camera Raw. However, it will not download from the "Update" option in CS6.

I just upgraded to Photoshop cs6 so that my new camera (Nikon D7100) would work in Camera Raw (I was told that the Camera Raw update 8.3, which is available for CS6, included this camera). However, it will not download from the "Update" option in CS6. I have tried over 10 times - it just says update is not working. and I cannot find an alternate way of downloading this file. So I still can use my camera, even thought I paid to upgrade. HELP please.

What OS do you have? You say you have explained what you had (computer/opsys) but I honestly don't see it here. If you had mentioned that my advice would have been different; I believe you can only upgrade as far as Camera Raw 8.3 on an older Windows system. There is more information here (look specifically for the "Revert to 8.3 ..." titles).
Adobe Camera Raw Help | Camera Raw/DNG Converter 8.4 on Mac OS 10.6, Windows XP, and Vista
What you've done/written in your last post confuses things further, unfortunately. Photoshop 13.1 is strictly a Creative Cloud version. The highest you can go is Photoshop CS6 13.0.1.3 with perpetual license.
And as far as I can recall, that version can work on Windows back to XP:
System requirements | Photoshop
I don't think you're out of luck, but you seem to be leaping into doing things without having the full story, and are jumping to conclusions a bit too quickly.
Here's what I suggest you try:
1. Remove Photoshop entirely with the Creative Suite Removal Tool:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
2. Install Photoshop CS6 from your original media or from here:
Download CS6 products
3. Update the application using its own Help - Updates process. That really should get you the latest Camera Raw version that will work. If that does not bring you a Camera Raw that works with your Nikon, use the "Revert to 8.3" instructions above.
-Noel

Just upgraded to Photoshop CC 2014 and it's playing havoc with my work flow.

I've just upgraded to Photoshop CC 2014 and it's playing havoc with my work flow.
i) From LR5.5, when I click edit with "Photoshop CC 2014" - it opens PS CC 2014 but doesn;t open the image
ii) Whenever I try and use Nik Viveza it crashes PS CC 2014 when applying the changes from viveza. I've checked that I have the latest version of Nik software. It was working fine PS CC
I'm now going back to CC until these can be resolved.
Thanks
Chris

I was going to reply that I have multiple monitors and have had zero problems with Viveza used with PS CC 2014. Then I realized two things. One I didn't know if the OP was on windows or the Mac and, two, if the Mac was it a Big Cat or geographic system. The display characteristics differ greatly between the three systems.
It sure would be nice to have a one line signature specifying the poster's system available for use on this board.
Late 2012 i7 27 inch iMac with 32 GB RAM, 3 TB Fusion, OS X 10.9.3, 2nd monitor is Apple Thunderbolt.

Hello - I upgraded from photoshop cc to cc 2014 and lost my plug ins. How can I move them into cc 2014? Thanks

Hello - I upgraded from photoshop cc to cc 2014 and lost my plug ins. How can I move them into cc 2014? Thanks

The install of 2014 doesn't move or copy anything from a previous version, with the exception of settings. You can go into your Photoshop CC installation folder, navigate to your plugins folder and then just copy all the plugins you've installed from that folder and into the Photoshop CC 2014 plugins folder. The plugins should then be available in 2014 the next time you launch Photoshop.
The only thing that may prevent this from working is if you're using the 32bit version of Photoshop CC. Photoshop CC 2014 is 64bit only so 32bit plugins don't work. If this is the case for you, check out the manufacturer of the plugins and see if they have 64bit versions available.

Can I upgrade my Photoshop Album 2.0 Cataloge to Elements 12?

Can I upgrade my Photoshop Album 2.0 Cataloge to Elements 12?

Yes you can upgrade your catalog from Photoshop Album 2.0 to PSE12. You can refer to following link for catalog converison:-
http://helpx.adobe.com/photoshop-elements/kb/common-catalog-issues-upgrade-elements.html#m ain_About_catalog_conversion

Cannot direct upgrade from Photoshop CS2 to CS5 Extended

Despite the information in various spots on Adobe's website, it appears that it's not possible to simply upgrade from Photoshop CS2 to CS5 Extended. After entering the CS5 serial number, the installer asks for the serial number of a "qualifying product". This includes a dropdown list that only has
Photoshop CS5
Photoshop CS4 Extended
Photoshop CS3 Extended
Here's the view:
Entering the CS2 serial number == fail.
A call to Adobe support get past this issue, basically reading out a challenge/response from the installer to the guy on the phone. But this seems remarkably stupid to me. Was it really more effective to force me (and anyone else following this upgrade path) to call tech support just to install the software I just past $350 for? And if this was the plan, why not SAY SO ON THE ADOBE WEBSITE?!?
Has anyone else run into this issue? If so, was calling tech support the only way out?

You are correct in wishing Adobe made it clear that you do need to go through Customer Service to accomplish this.
Most users make the purchase through Adobe and straighten this out before installing.

Upgrade to Photoshop extended cs5

I want to upgrade from Photoshop CS5 to Photoshop EXTENDED CS5 on my Mac.
The problem: I can go through the whole installation process without any problems. But when the installation is finished and I start the software, there are no EXTENDED functions visible anywhere.
I've repeated the process several times, always with the same results.
Hope very much that someone can help me. (Adobe won't. They're all up in the cloud!!!)
Wamenz

The download is the same one for the Extended and the Standard versions of Photoshop.
It is the serial number that you input that determines whether you see the extended features or not.
Presumable you have a serial number for CS5 Standard.
Your quandary is that Adobe won't help you because CS5 is obsolete and no longer sold. Therefore you cannot buy a license for CS5 Extended at this time or at any time in the feature.
If you really need the Extended features, you need to upgrade to CS6 or adopt the subscription model with monthly payments f o r e v e r… The moment you stop the payments, your software ceases to work abruptly at the end of the month.

Free Upgrade to Photoshop CS6 from CS5.5 upon release

I Purchased Adobe Creative Suite 5.5 production Premium (Student License) a month ago understanding that a free upgrade to Photoshop CS6 MAC. when available. How do I upgrade to CS6 now that it is released.

I’m in the same boat.
I knew this would happen so I sent in a support ticket and got a case number on the 22nd. I was told that I do qualify for the cs6 upgrade but I would have to wait. So I did and guess what – nothing came.
I spent the better part of an hour in chat and while they have agreed there is an issue and have “escalated” my problem to the “offline team”, they are now away for Memorial Day and I won’t hear back until at least Tuesday.
All I wanted was a link to my promo code or an explanation – I didn’t get either and now the studio I've booked out sits vacant all weekend.
I cannot imagine letting a client twist in the wind without delivering their project or an explanation as to why an extension is needed – It’s unfathomable. If Adobe cannot stick to their deadline they need to change it or explain why BEFORE the deadline passes. A simple email would suffice and any adult with any business experience would agree that this just is common sense.
What will Adobe do now? I predict I’ll get a form letter apology ( that’s not worth near the $300 I lost this weekend ) and finally a link to my promo code. No mentions of compensations or added value for my trouble.
Enjoy your extended weekend kids – status quo starts back on Tuesday...

Upgrade to Photoshop Elements 3.0

If I upgrade from Photoshop Album (starter) to Photoshop Elements 3.0, Will Elements 3.0 keep my photo tags ?

I have psa 2 and I enjoy it. I am switching to a MAC, I think, so I am beginning to plan . On the MAC I'll be using iPhoto. I've elements 2 on the mac. is there a use in moving to elements 3.0? What is the use to moving to elements 3? What are the costs involved? Thanks for your help.
Gil

Last chance: 11 days left to upgrade from Photoshop 7

From Senior Photoshop Program Manager
John Nack's blog
October 04, 2008
Last chance to move up from PS7
With the CS3 product cycle, Adobe instituted a "3 versions back" policy on upgrades. That is, you can upgrade to the current version of Adobe tools from any version up to three versions back. In the case of CS3 that meant Photoshop 7, CS, and CS2. With CS4 it's of course CS through CS3. The upshot is that if you want to upgrade from Photoshop 7, the window is closing, and
you've got until October 15 to do so.

From Senior Photoshop Program Manager
John Nack's blog
October 04, 2008
Last chance to move up from PS7
With the CS3 product cycle, Adobe instituted a "3 versions back" policy on upgrades. That is, you can upgrade to the current version of Adobe tools from any version up to three versions back. In the case of CS3 that meant Photoshop 7, CS, and CS2. With CS4 it's of course CS through CS3. The upshot is that if you want to upgrade from Photoshop 7, the window is closing, and
you've got until October 15 to do so.

I just upgraded my Photoshop CC to CC 2104 but eventhough my previous PS language is english Creative Cloud installed Turkish PS and there is no language choice other than Turkish in preferences menu. Pls let me know how to change language to English fr

I just upgraded my Photoshop CC to PS CC 2104 but eventhough my previous PS language is english Creative Cloud installed Turkish PS and there is no language choice other than Turkish in preferences menu. Pls let me know how to change language to English from Turkish.

Hi BulKa59,
Thats strange. Could you share a screenshot of the CC desktop app preferences panel?
May i also know the operating system on which you are working?
Try to sign out from CC desktop app and then sign in back and check if you get the option to change the language.
Also, what is your operating system language?
Regards
~ Arpit

Upgrade to PhotoShop 12.0

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