Upgraded; now itunes won't work

i recently upgraded my computer to Mac OS X. when i went to open up iTunes, an error box popped up that said "The file 'iTunes Library' cannot be read because it was created by a newer version of iTunes." what should i do?

I had the same problem - upgraded to ITunes 6 and suddenly the application stopped working. I also tried uninstalling, and reinstalling old versions as well as v6. I called Apple, and they had me set up a test user to see if it was a systemwide failure (if it was just the upgraded Itunes on my main user that was affected, then the basic Itunes available for the test user should be fine). But it was systemwide, so I had to back up all data and reinstall the operating system, then run a software update to get my system back up to speed. After the software update, I ran a disc permissions repair to the drive (available under "Applications", then "Utilities", then "Disk Utility"), which is recommended after each install of software or software updates (I didn't know this, being somewhat new to Mac). But now Itunes 6 works fine, with no problems! Hope this helps.
G4 Mac OS X (10.3.9)

Similar Messages

11.1.4 gives me an error message that says Service "Apple Mobile Device" failed to start. Verify you have sufficient privileges to start system services. Now, iTunes won't work at all.

11.1.4 gives me an error message that says Service "Apple Mobile Device" failed to start. Verify that you have sufficient privileges to start system services. Now, iTunes won't work at all.

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

Upgraded to iTunes 6 - now iTunes won't work!

I have an older G4 and have been running iTunes since I upgraded to OSX about a year and a half ago. Never any problems. Just recently got an iPod from a friend and have been using that with no probs. for about 2 weeks. I was promped to update both iTunes and iPod software and did so like I always have. Now iTunes wont open at all. no error message, nothing. I trashed my old iTunes and re-installed a new one, no good. All of my software is updated. I am running OSX 10.3.9. I have seen many of the same postings but they all seem to be coming from PC users... hope someone can point me in the right direction.
Thanks!

I had the same problem - upgraded to ITunes 6 and suddenly the application stopped working. I also tried uninstalling, and reinstalling old versions as well as v6. I called Apple, and they had me set up a test user to see if it was a systemwide failure (if it was just the upgraded Itunes on my main user that was affected, then the basic Itunes available for the test user should be fine). But it was systemwide, so I had to back up all data and reinstall the operating system, then run a software update to get my system back up to speed. After the software update, I ran a disc permissions repair to the drive (available under "Applications", then "Utilities", then "Disk Utility"), which is recommended after each install of software or software updates (I didn't know this, being somewhat new to Mac). But now Itunes 6 works fine, with no problems! Hope this helps.
G4 Mac OS X (10.3.9)

I keep getting a message that itunes incorrectly tried to run the C runtime library and now itunes won't work anyone know how to fix it?

My computer keeps telling me that itunes tried to incorrectly run the C runtime library and now I can't get into it, I've tried uninstalling and reinstalling it but nothing is working

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

Just loaded Lion on my iMac 2 days ago. The whole computer is on valium now. iTunes won't work right. Downloads fail. I AM SO FRUSTRATED I COULD CRY. I hate this.

I just loaded Lion on our iMac 2 days ago and it was the worst thing I have ever done.
How do I uninstall or remove it and go back to Snow Leopard?
I can't get any help right now due to time zones. I have an Apple Care account that isn't doing me any good.
I HATE LION.
iTunes keeps timing out on an update download stating a 685MB download will take 7 hours.
EVERYTHING is slow slow slow like a pc.
I hate this thing.
How do I get rid of Lion and go back to Snow Leopard.
I don't even care about the $29.95, just give me back my old computer!!

leannfromspokane wrote:
I want Snow Leopard back.
This is perfectly understandable. Please ignore the users that try to convince you that Lion is good. It isn't as of 10.7.1 . For production work I highly recommend using Snow until Lion gets its major bugfix update which is not on the horizon as far as "End Users" can foresee. Dev-talk is not allowed here, well they all swear 10.7.2 will do the wonders.. anyhow.
If your Mac was shipped with Snow preinstalled, then you must have either a Restore DVD or a USB thumbdrive. Apple delivered the DVD with all optical-drive equipped macs and the usb for the MacBookAir etc, that don't have a drive.
The procedure would be in all cases to boot the Mac from that recovery medium, thus landing inside Snow's installer which would give you the option to launch disk utility, erase the partition and install Snow onto it .
Your personal data needs to be backed up before , and I do not recommend using Lion's timemachine for that but just copy the complete User Profile Folder with your name to a external drive for example. This will then include your documents // pictures // itunes media // library and so on. All that can be copied back to the same folder names in Snow .

Did the iTunes update & now it won't work at all!

I downloaded the iTunes update 2 days ago, and now iTunes won't work because it needs 10.4.9+ & all I have is 10.4.8
I tried to download the 'Combo' 10.4.11 but it crashed my system (the 'Restart' hung with turning wheel for over 2 hours) & I had to reboot from disk at the cost of several hours.
I only use iTunes for listening to the radio worldwide, nothing else. I have no iPod, have no purchased music.
Is there any way to uninstall the update? iTunes was just fine for me before the update.
Or, is there any way to install the 10.4.11 from a friend's disks? - since it's just an 'Update' which is available online, it doesn't sound like it would be illegal, but I want to keep "Kosher". I am assuming that even though the downloaded update crashed my system, loading from disk should work.
Any help would be appreciated - I am not very computer literate, so the simpler the better!
-Erik

Finally solved the problem by going back to an older version of iTunes, which I found on FileHippo.com - I chose version 7.0 since I had no idea what older version I used to have.
The uninstall was the hard part, but these instructions did the trick:
http://www.oldapps.com/forum/showpost.php?p=925&postcount=34
Even then, when I got the "iTunesSetup.exe", clicking on it got the message:"iTunes library cannot be read because it was created by a later version of iTunes". Apparently some fragment of the "update was hiding somewhere.
I finally solved this by right-clicking (option+click) on it.
So now I have iTunes back & have no need for the "Combo Update"
At this point, having had a week of frustration from that worse-than-useless "Update", I have no intention of messing with any more "Updates". This computer is, and will remain a 10.4.8 machine.

ICal Crashing after startup; iTunes won't work

My problem is twofold:
My iCal calender (desktop) crashes upon opening every time. I reinstalled Tiger (from "not for resale discs" supplied by Apple). It did not fix the crashing; I still can't use iCal. Now, iTunes won't work with this installation of Mac OSX.
I deleted iCal and reinstalled the OS again and I have the same results. Coincidentally, this crash happened after I upgraded to the iPhone 3Gs.
Can anyone help me?
Cathy

You will not lose your files. This may help:
Solving MSVCR80 issue and Windows iTunes install issues.

Can't deinstall Quicktime. Itunes won't work anymore..

Hi
I'm having problems with my itunes / quicktime. It all started off when I wanted to open Itunes and I got a message that I need to update quicktime 6.5.2 to 7.1 or higher. Then I tried reinstalling Itunes hoping it would put the new quicktime on. Didnt work.. so I tried installing only quicktime.. and now - Itunes won't work (if I click the Icon it just does nothing).. reinstalling or deinstalling and then reinstalling doesn't help.. AND I can't deinstall quicktime. I always get a fatal error at the end of the deinstallation process..
Can someone help me? I would really like to update my Ipod..
Thanks for your answers..

(blush) thank you kindly, Kirk. that means an awful lot coming from you.
although there's always a burst of reports of Codec Pack issues when the minimum version of QT required for an itunes version goes up, we've had a decided uptick in reports of problems that turned out to be related to them this time.
the combined symptom set that i always check for Codec Pack issues with is:
"itunes has encountered a problem" error message when launching itunes.
error-message-free QuickTime launch failure.
QuickTime won't uninstall from Add/Remove Programs.
just this weekend, i managed to confirm it's worth checking for a Codec Pack issue if people get the following message (or the English equivalent) when trying to open their QT control panel:
Une exception s'est produite lors de la tentative d'execution de
"C:\WINDOWS\system32\shell32.dll,Control_RunDLL
"C:\WINDOWS\system32\quicktime.cpl",QuickTime"
http://discussions.apple.com/thread.jspa?messageID=4476095#4476095
(other more standard varieties of broken QuickTimes can produce these symptoms, but the Codec Packs add complications to the treatment for them, so it's worth checking on the presence of a Codec Pack fairly early on in proceedings.)

I've just updated my iPhone to the new iPhone OS and now it won't work and iTunes won't recognise that it's there. I've uninstalled iTunes and reinstalled twice and it's not working. Please help.

I've just updated my iPhone to the new iPhone OS and now it won't work and iTunes won't recognise that it's there. I've uninstalled iTunes and reinstalled twice and it's not working. Please help.

I have not had wifi since November when I upgraded to the newest IOS version. I called the Apple help line and they told me some things to do and I tried them all and they worked for a few hours and then wifi shut off again. I kept doing what they told me and it worked for a couple more days and then I could never turn it on again. My blue tooth doesn't work either. I had to actually increase my data usage with AT&T becuase of this. When I did that in December I went to the Apple store and was told that it is a hardware issue and since my phone is out of warranty I would have to pay for a new phone because they could not fix the issue. My upgrade isn't up until June 2014 so not only do I have to wait for the upgrade and I am not paying for a new phone but I have to pay $10 plus extra a month on my cell phone bill because I was going over on my Data!!! I have been beyond upset about this and Apple is not doing anything about this nor did they offer up some way to resolve the issue because obviously it is not just some rare incident if several people are having this issue. Who knows how many people out there have had this issue and have not said anything about it. Now there is a newer update that I can't do because it requires wifi in order to download.
June can not get here fast enough and I may not go back to Iphone after dealing with this for so long with no help from Apple.

I have Stickies 6.0, I upgraded to 10.6.8 and now it won't work, is there any way to recover my old Stickies info?

I have Stickies 6.0, I upgraded to 10.6.8 and now it won't work, is there any way to recover my old Stickies info?

Yes, connect to your computer with the latest version of iTunes installed and restore it. If it doesn't show up in iTunes when you connect it see: http://support.apple.com/kb/HT1808

I've upgraded my mini mac to os x mavericks but now it won't work. I can't use the internet or photoshop etc... can anyone help?

I've upgraded my mini mac to os x mavericks but now it won't work. I can't use the internet or photoshop etc... can anyone help?

Hardware Information:
          Mac mini - model: Macmini3,1
          1 2.26 GHz Intel Core 2 Duo CPU: 2 cores
          2 GB RAM
Video Information:
          NVIDIA GeForce 9400 - VRAM: 256 MB
System Software:
          OS X 10.9.2 (13C64) - Uptime: 0 days 1:0:4
Disk Information:
          Hitachi HTS543216L9SA02 disk0 : (160.04 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) / [Startup]: 159.18 GB (62.27 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          PIONEER DVD-RW DVRTS08
USB Information:
          SanDisk Cruzer Edge 4 GB
                    NO NAME (disk1s1) /Volumes/NO NAME: 4 GB (162.5 MB free)
          Apple, Inc. Keyboard Hub
                    Apple, Inc Apple Keyboard
          Apple Computer, Inc. IR Receiver
          Apple Inc. BRCM2046 Hub
                    Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Configuration files:
          /etc/hosts - Count: 30
Startup Items:
          HWNetMgr: Path: /Library/StartupItems/HWNetMgr
          HWPortDetect: Path: /Library/StartupItems/HWPortDetect
Launch Daemons:
          [System] com.adobe.fpsaud.plist 3rd-Party support link
          [System] com.adobe.SwitchBoard.plist 3rd-Party support link
          [System] com.trusteer.rooks.rooksd.plist 3rd-Party support link
Launch Agents:
          [System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
          [System] com.adobe.CS5ServiceManager.plist 3rd-Party support link
          [System] com.epson.epw.agent.plist 3rd-Party support link
          [System] com.kodak.BonjourAgent.plist 3rd-Party support link
          [System] com.trusteer.rapport.rapportd.plist 3rd-Party support link
          [System] com.waltop.waltoptablet.plist 3rd-Party support link
          [invalid] KodakAiOBonjourAgent
User Launch Agents:
          [not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
          [not loaded] com.akamai.client.plist 3rd-Party support link
          [not loaded] com.akamai.single-user-client.plist 3rd-Party support link
          [not loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist 3rd-Party support link
User Login Items:
          iTunesHelper
          Skype
          Dropbox 17-33-15
          SpyderUtility
          Dropbox
          Launch Nikon Message Center 2
          FKeyHandlerX
Internet Plug-ins:
          FlashPlayer-10.6: Version: 11.5.502.110 3rd-Party support link
          Flash Player: Version: 11.5.502.110 Cannot contact Adobe
          iPhotoPhotocast: Version: 7.0
          QuickTime Plugin: Version: 7.7.3
          AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 3rd-Party support link
          Default Browser: Version: 537 - SDK 10.9
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 2.0 - SDK 10.9
          AppleAVBAudio: Version: 203.2 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
          Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
          BrowserPlus_2.9.8: Version: 2.9.8 3rd-Party support link
          CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 3rd-Party support link
3rd Party Preference Panes:
          Akamai NetSession Preferences 3rd-Party support link
          BrowserPlus 3rd-Party support link
          Flash Player 3rd-Party support link
          Growl 3rd-Party support link
          Rapport 3rd-Party support link
Old Applications:
          /Users/[redacted]/Applications/Akamai
                    checkclientstatus:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    macui:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    Akamai NetSession Uninstaller:          Version: 1.0 - SDK 10.5 3rd-Party support link
          Epson Printer Utility 4:          Version: 9.00 - SDK 10.5 3rd-Party support link
                    /Library/Printers/EPSON/InkjetPrinter2/Utility/UT4/Epson Printer Utility 4.app
Time Machine:
          Time Machine not configured!
Top Processes by CPU:
               3%          WindowServer
               1%          EtreCheck
               0%          mDNSResponder
               0%          aosnotifyd
Top Processes by Memory:
          109 MB          com.apple.IconServicesAgent
          63 MB          Dropbox
          63 MB          Mail
          57 MB          mds_stores
          55 MB          Finder
Virtual Memory Information:
          348 MB          Free RAM
          741 MB          Active RAM
          411 MB          Inactive RAM
          290 MB          Wired RAM
          315 MB          Page-ins
          0 B          Page-outs

Tried upgrading to new OS 5, and now itunes won't continue the activation process, what do I do?

I recently tried upgrading my iphone 4 to the new OS 5, and now itunes won't continue the activation process. It keeps say that an unexpected error has occured, Error 310. I am very frustrated and now have no phone to call apple, and there website is no help. What do I do?

Hi seth fromhollywood,
I found this in internet, I hope it helps:
Error
-310
Name
SmFHBlockRdErr
OS
Mac OS
Error Title
smFHBlockRdErr
Message
Error occurred during _sGetFHeader.
Risk Level
9
for resolution look here ...

Just upgraded macbook to Snow Leopard, and now itunes won't recognize my iphone. I tried turning all off, and on. I have the newest version of itunes. Will I have to reset my iphone (and also ipod touch?), and if so, does it mean I lose anything?

I just upgraded macbook to SnowLeopard 10.6.3 and now itunes won't recognize my iphone. I tried turning everything off and restarting. I have the latest version of itunes. If I have to reset the phone (and ipod touch), what does that mean? Will I lose anything? How long will it take? thanks

Start iTunes. Make sure you really are running the version you think you are. Sometimes people end up with two copies, different versions.
Mac OS X v10.6: iOS device not recognized in iTunes after restart - http://support.apple.com/kb/TS3540
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X - http://support.apple.com/kb/TS1591
Troubleshooting iTunes installation on Mac OS X - http://support.apple.com/kb/HT2311 - read section on Opening iTunes for information about running multiple copies of iTunes.
You say you are running Snow Leopard 10.6.3. That version will not run the latest iTunes which requires 10.6.8 If you need iTunes 10.7 you have to be running 10.6.8
Mac OS X 10.6.8 Update Combo v.1.1 - http://support.apple.com/kb/DL1399
Message was edited by: Limnos

Updated iTunes to 10.5, iTunes won't work now! Everytime I open iTunes it just freezes and I can't click on anything. It says to take it out of compatibility mode and still doesn't work! any help??

Updated iTunes to 10.5, iTunes won't work now! Everytime I open iTunes it just freezes and I can't click on anything. It says to take it out of compatibility mode and still doesn't work! any help??
Thank you. Nick

Okay, we'll try the technique from the following post. Be sure to be logged in to your usual user account when doing so. (Otherwise you'll be editing the wrong set of HKEY_CURRENT_USER keys.)
Re: How do I turn off the compatibility mode for ITunes.
Does that clear up the compatibility message?

Itunes updated and now it won't work. I unstalled it and reinstalled the older version and it still won't open. Says the itunes library won't work with the older program. Help

Itunes updated and now it won't work. I unstalled it and reinstalled the older version and reinstalled a older version and it still won't open. Says the itunes
library won't work with the older program. Please help

It says it cannot removed the older version of iTunes.
Doublechecking before proceeding ... what's the precise text of that message, please? (There's a couple of different ones I can think of that you might be getting.)

Upgraded; now itunes won't work

Similar Messages

Maybe you are looking for