Upgraded to latest 10.8.2, iTune 10.7 and IO6 and iTunes will not backup because session could not be started with my iPad3 and iPhone 4

Since the upgrade, I have been hounded by error messages that my iPad and iPhone cannot be backed up to iTunes because a session could not be started, then a following error message that iTunes could not sync inforimation to iPad/iPhone because a connection could not be established.
Now I have gone throught various discussions and have done - rebooted both Mac computer and iPad/iPhone; changed USB cables/ports; deleted iPod cache; reset settings to both iPad/iPhone; tried syncing over wifi; and removed contents of lockdown folder.  And after all this, the error messages just keep rebounding back.
So apart from doing a system and/or iTune re-install, is there any assistance from Apple about this?
This is very un-Apple and reading the Windows section of this discussion, people are not happy.  Oh, I'm not happy too...

I wonder if the disk being referred to is actually your iPod which is not plugged in. Maybe something has stuck thinking the iPod should be there.
Try completely removing all the iTunes related programs according to this method.
http://support.apple.com/kb/HT1923
Restart you PC and see if startup improves.
If it doesn't improve you need to consider the possibility that there is something else going on.
If The problem goes away, hopefully a fresh install will be OK.

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    Message was edited by: mtnmedic

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