Upgraded to yosemite  now printer no longer recognised

my printer will print out test pages but cannot print off computer keep getting printer not responding

Hey Boskov,
The article linked below provides troubleshooting tips that’ll resolve most issues, like the printer no longer being recognized after upgrading to Yosemite issue, that you’re seeing.
OS X Yosemite: Printing troubleshooting
I hope this helps,
-Jason

Similar Messages

  • Upgraded to Yosemite now print to HP Laserjet P3015 on the network

    Have been using the office HP Laserjet P3015 with my MacBook running Mavericks with no issues.
    As soon as I upgraded to Mavericks, cannot print:
    First, I tried the existing printer configuration and got nothing as it showed the document stuck in the queue.
    Next, tried deleting the printer to add again.  The Mac does not see the printer on the network anymore.  So I tried the IP address method of adding the printer and specifying the IP address of the printer and the exact printer model.  
    Here, the error message was "Unable to verify the printer on your network.  Unable to connect to <IP address> due to an error.  Would you still like to create the printer?  I clicked Continue and the printer appeared on the printer list.
    Again, when printing, the job gets stuck in the queue and says the job is "Printing - The printer is in use"
    Note that before trying all of this, I tried resetting the printer system, rebooting, and then installing the latest HP Printer Drivers v3.0 for OS X.

    Hello dna_cali,
    Welcome to the HP Forums.
    To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
    Thanks for your time.
    Cheers,  
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • I just upgraded to Yosemite and can no longer connect to the WIFI  any suggestions

    I Just up upgraded to Yosemite and can no longer connect to internet - any ideas?

    I have the same problem after loading OS X 10.10 Yosemite on my MacBook Pro (Late 2008).  Wi-Fi (Time Capsule) connects OK, then I open Safari and it waits for a minute and then gives me a message that it can't load the page because I'm not connected to the Internet.  The Wi-Fi is fine.  When I run the network analysis, it shows that everything is fine up to the Internet; the dots are red after that.  I have another MacBook Pro (Retina, Mid 2012) and it loaded and runs with no known problems (so far).  I am writing this message on the Late 2008 MacBook Pro, so you can see that there is no problem with the Internet connection.  It is a Yosemite problem.  My iPhone and newer MacBook Pro connect with no problem.  I loaded Yosemite TWICE, then ran the Disk Utility and fixed some disk permissions but there were no other problems identified.  Restarting after reloading Yosemite and the same problem is there.  Restarted after running the disk utility and fixing disk permissions and it still can't connect to the Internet.  Same problem.  Does anyone have an idea how this might be fixed?  What's going on?  Thanks for your help.
    Update:  Air Drop also doesn't work.  Thanks.

  • Upgraded to Yosemite and can no longer remote into my work iMac through screen sharing- it is turned on in settings?

    My screen sharing functionality did not show up in the dock with an updated icon.  It had a question mark- shows my connections but nothing works, I did make sure screen sharing is on and also connected to VPN.  Once I tried to launch screen sharing nothing happens.  Such an elegant solution in Mavericks not does not work. Ugh. Help!

    This is the post that got me set up- I too am running an older version at work vs. Yosemite. As soon as I followed is advice everything worked.
    Upgraded to Yosemite and can no longer remote into my work iMac through screen sharing- it is turned on in settings?
    I believe the location of the "Screen Sharing" app has changed, which explains why if you had it in the dock it has been replaced by a ?
    Don't forget you can launch screen sharing (once your VPN connection is up) by typing in the Safari destination slot vnc://remotemachinename:portnumber  (omit the :port number if you are using the default VNC port, 5900).  This should launch Screen Sharing and put its icon in the dock.  You can drag the Screen Sharing icon to the left of your dock and it will hopefully remain there after you exit Screen Sharing, or you can right-click on the icon when it's running and select Options->Show in Finder to find out its new location and drag its icon to the permanent entries in your dock.
    Hope this helps; worked for me.

  • I just upgraded to Yosemite now my iMac it's locked

    I just upgraded to Yosemite now my iMac it's locked what do i need to do to unlock it?

    Problem  resolved by removing the RAM (2 sticks and replace it with 2 new ones )  and also replace the SSD also with a new one and problem fix

  • Apple you massive cults.  I upgraded to yosemite now it won't let me ubgrade iphoto because 'I did not buy it'- sort it out.

    Apple you massive cults.  I upgraded to yosemite now it won't let me ubgrade iphoto because 'I did not buy it'- sort it out

    Try each of these in order until one works:
    Open App Store and click on your Purchases tab. If you're prompted to accept them, then do so.
    Put the old ones into the Trash, temporarily. Open App Store and see if you can download them for free from their individual product pages. If asked to buy them, see the next option.
    Click here, contact Apple, and wait for a response.
    You will have to purchase them using your Apple ID.

  • I just upgraded to yosemite, now gimp is not opening.  i downloaded and isnstalled xquartz, restarted my computer and gimp is still not opening.  i click on the icon and nothing happens.

    i just upgraded to yosemite, now gimp is not opening.  i downloaded and isnstalled xquartz, restarted my computer and gimp is still not opening.  i click on the icon and nothing happens.  help!

    I was using gimp fine for years with my osx 10 6 8 up until yesterday.  Last night when I downloaded yosemite, gimp has not been working ever since.  I clicked on the icon and it said that x11 wasn't compatible with yosemite and lead me to a link from apple support which said that I need to download xquartz for gimp to work. 

  • Billing info telling me to verify my payment details but they are right as i purchased something via paypal just the other week. it was ok when i upgraded to mavericks but i cant upgrade to yosemite now.

    billing info telling me to verify my payment details but they are right as i purchased something via paypal just the other week. it was ok when i upgraded to mavericks but i cant upgrade to yosemite now.

    No need for alarm. There are several folks a day posting like threads. Most folks know these phishing attempts for what they are and merely delete with prejudice.
    To the bottom line... if you wish - and I am sure Apple will take notice - you should FORWARD the email to [email protected] and delete.
    CCC

  • My upgrade to iphone software seemed to work but restore failed (1602)- now phone no longer recognised by itunes and itunes only offers restore to factory settings and warns that this will remove all data- also phone is in restore mode- unusable

    so I did the  itunes upgrade to 10.5.1 and then teh iphone 4 needed to b e upgraded to new ios5.1 - seemed to go all the way through, and the final restore seemed to fail. Now the phone is no longer recognised as personalised, just as iphone. Also  i cannot restore from backup, only restore factory settings and i am warned that I will lose all data. Can I force a restore from back up?  can I guaruntee that I can keep data from backups??

    Same with me. Anyone have an answer??

  • HP Envy 120 All in One Printer no longer recognises MacBook Air

    Since upgrading to Yosemite, my HP Envy 120 no longer recognises my Macbook Air and vice versa via the router, having worked previously (not perfectly all the time admittedly but connection wasn't an issue). I can connect Macbook to printer via HP direct, but this means disconnecting from the internet, scanning, then re-connecting to internet which is a bit of a faff and seems a backwards move. 
    I have downloaded the latest HP printer driver software, followed all suggestions I can find on this such as deleting the printer on the Macbook under system preferences, but when I try to add it back on, nothing shows. I've tried adding the IP address manually, this comes up with an error message. I've done the wireless wizard on the printer and that was successful so it is connected to the router but is not detecting my computer, which is also connected to the same router.
    The printer is still under warranty - I meant to take it back when I had earlier problems but decided to stick with it a bit longer. I'm just trying to work out - is it a HP problem or is it an Apple problem - ie can I return the printer under the warranty?
    Or does anyone have any simple fixes? I'm not at all computer literate!
    Many thanks!
    This question was solved.
    View Solution.

    Hi,
    As you mention that you do able to use the printer with no issues by using HP Wireless Direct, that means that this is neither HP or Apple issue but a network connectivity issue.
    Apple devices uses Bonjour to communicate with the printer, that relies on IP Muticasting which need to be supported by your router.
    If I clearly understood your description and the device do work as expected using HP Wireless Direct, the router is the cause for this issue as you do not see similar issues while removing the oruter from that acquisition... please also let me know if i have misunderstood your intention about the issue.
    Additionally, have you tried rebooting your router by unplugging its power for 10-20 seconds? once it starts up reboot both the printer and then Mac and check for any difference..
    Please try that and check if that help. if the issue persists do let me know your router brand and model, its settings or capabilities may cause a such and may prevet this kind of connectivity.
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • I upgraded to Yosemite and can no longer import photos from my camera

    I have a Canon Eos Rebel SLR Digital Camera (Model DS6041).  It has always worked perfectly with iPhoto on my iMac running Maverick.  I upgraded to Yosemite yesterday and now when I plug the camera in...iPhoto opens...and it shows the camera listed in the pane on the left but in the upper right hand corner of the main photo window it just continually says "Loading".  I plugged it into my wife's Macbook Air which was also upgraded yesterday morning and it did the same thing.  In order to make sure it was a problem with Yosemite and not my camera...I plugged it into my dad's Macbook Air which HASN'T been upgraded.  It is still running Maverick.  His Macbook immediately recognized the photos and loaded them and was ready for me to import.  Does anyone know what is going on with the Yosemite upgrade and if it is being looked at?  Thank you.

    Have you guys tried this?...  It worked for me
    I called Canon and they said to change a setting on the camera and for me it worked.  They said to go to the settings menu and go to communication... on my camera there are two choices... Normal (PC) and PTP.  Mine was set to normal and always worked fine.  After the Yosemite update...it no longer worked.  Yesterday I changed it to PTP and the pictures popped right up.  Hopefully you have similar settings in your camera and can try this...

  • Upgraded to yosemite now my speakers don't work and i can't play videos on Facebook.

    When i play a video on face book I'm told i need to upgrade flashplayer, i wasn't even aware i had it downloaded! I have got rid of flash player (i think ) and now I'm told i need to download FP before i can watch videos. I can't play games on FB either and my speakers don't work.
    I wish i hadn't upgraded to Yosemite to be honest as i prefer the old layout and it seems to have caused me problems. Everything was working fine before the Upgrade to Yosemite.
    Im not good with computer terminology so please reply as simply as possible :-)
    Thank you

    Try un-installing and then re-installing.
    Adobe Flash Uninstaller
    Adobe Flash Player
    Adobe Flash Player updates available for OS X on October 24, 2014
    Sound.
    Sound – can’t hear sound from speaker - Yosemite
    Sound – No Sound After Upgrade (2)
    Sound Levels - Troubleshoot
    Sound – Troubleshooting Internal Speakers

  • Upgrade to Yosemite and can no longer place jpg files in Illustrator

    I have recently upgraded to Yosemite, wish to hell I hadn't, but now all my Illustrator work that has placed images that are not eps images is destroyed. When I open a file I am asked to repair or replace the images but any that are not in eps format are ignored. How do I fix this? I had real issues with the last upgrade to SnowLeopard as well. Sick and tired of things not working when you upgrade. Why should we have to uninstall and reinstall every time?

    I've been on on all the versions and yes, it might ask you to replace, but I'm happily placing JPG images in Illustrator, so I'm not encountering the problem you're having. Are you updating old files or did you move the folder where the images are stored, because that would be the only occasion you would be asked to "repair". I place CMYK and RGB JPG images all the time (with a X over them, so I know they are placed).
    EXAMPLE

  • Upgraded to Yosemite, Now Safari Won't Load Youtube and Other Sites

    I upgraded to Yosemite the day of. Almost immediately I found that Safari no longer would load Youtube. At all. It would just sit and spin and work and eventually say that the page wasn't available. This was also a problem with other websites. For instance, IGN would load, but it was very, very slow. Redirected webpages from Youtube that used URL shorteners would do the same thing as Youtube, it would just sit and crank away and finally give up.
    When I try the same thing with Google Chrome, it loads those pages just fine. Youtube and these sites also work on my Macbook and my iPad, so I believe the problem is specific to my iMac.
    So... I got really angry a few days ago and did a complete reformat of my computer. I didn't restore my old image from Time Machine, but I did a brand new install and just backed up some precious files. I re-installed Yosemite on my freshly cleaned hard drive and low and behold, Youtube worked, as did all the others!
    But after about four days, the same problem is happening again. Youtube won't load, redirects from Facebook using URL shortening is a disaster again. I'm losing my mind. What could be causing this problem!?? Reformatting was the only idea I had, and I thought it was a very thorough solution. Is Safari doing this for anybody else?
    My system:
    iMac (27-inch, Mid 2011)
    Processor 2.7 GHz Intel Core i5
    Memory 8 GB 1333 MHz DDR3
    Graphics AMD Radeon HD 6770M 512 MB
    Running Yosemite Version 10.10

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Just upgraded to Yosemite, now Final Cut Pro doesn't work

    Hi I just upgraded to Yosemite 10.10 on a 2010 MacBook Pro, and the only major tool I use on there now doesn't work.... Final Cut Pro 10.0.9.
    The icon in the tray has a line through it and when you click on it, a panel opens advising that I can't use it because I have the wrong version. It doesn't advise what I should do. How can I get Final Cut Pro working again..... urgently!  I've seen a temporary fix somewhere on a forum which involves going in to applications and launching from somewhere deep in there, but not ideal. Whats the proper fix please and why would Apple allow something like this to happen without covering it? Its an apple product on an apple machine and Im a video producer and I have been let down with this...

    Thanks to all your lovely help, advice and support I have now found the purchases section of my App Store account and in the Purchases section is the offending NOT PIRATE! copy of FCPX and next to is a button which says INSTALL. I can only image that is the upgrade route - it doesnt say. I have now hit the install button and hopefully that will be it. Would I be correct in saying that Compressor also needs a similar upgrade or am I going to get abuse for asking that as well?

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