Upgrading my 4.3.3 i phone for the first time help

upgrading my 4.3.3 i phone for the first time help

You have to update using iTunes if you have 4.3.3 installed now. See this article:
iOS 4: Updating your device to iOS 5 or later

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I tried to sync my phone for the first time and it restored and now I have lost all my data. It there any thing I can do?

I tried to sync my phone for the first time and somehow it restored and i lost all my data. Help!

If you don't have a backup made by iTunes, your data and settings are gone.
Apps and other media can be downloaded again for free:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Hard drive on my mac died, installed new hard drive. When I try to sync my phone for the first time, will the computer wipe all the songs, photos, ibooks from my phone?

hard drive on my mac died, installed new hard drive. When I try to sync my phone for the first time, will the computer wipe all the songs, photos, ibooks from my phone?

Yes because that information is not located on the hard-drive of your new mac! If it is purchased content from the store, than this issue isn't as bad as it looks!
Here is a link explaining how to get your previously purchased content back:
http://support.apple.com/kb/HT2519
You also want to authorize your Apple ID account on the computer by following these instructions as well:
http://support.apple.com/kb/PH1730
Basically this link explains to go to the top left corner of your screen where you will see file, edit, view etc! Click on Store in that section and click on authorize this computer, also you want to make sure that the computer will not automatically sync by going to iTunes in the top left corner, just to the right of the apple symbol if iTunes is selected, and go to prefrences, and here you will see back up! Right under the back-ups has an option explaining to prevent devices from automatically syncing which is good cause you may be able to transfer your purchases from there which will put your content into the computer, and if that happens than we don't lose anything
Hopefully I was of some help:)

TS2776 Was synking my I-phone for the first time and lost all my phone and email contacts. Previously have just been synking I-pod music. How can I restore my i-phone information?

I was synking my I-phone 4 for the first time. After synking I lost all phone and email contacts. How can I restore or undo the synking process?

If you have a backup, you can restore your last backup with itunes.
Regards,
Giuseppe Pignataro

Every sync gets "You are about to synchronize your calendar for the first time" - Help !!!

I am on a MBP with the Tour and was able to successfully sync iCal and Address Book with BB. But everytime I try to sync, I get the " You are about to synchronize our Calendar data for the first time." with the options to "Replace Device Data", "Merge Data" or Cancel. Has anyone seen this and know how to fix? Replacing data makes it impossible to update Mac with changes on BB.
Please help!

Create a backup of your iCal and your BlackBerry.
Then create a test Calendar event on the BlackBerry, in iCal then test another synchronization once again.
The first time sync prompt usually occurs when it does not detect entries in either the BlackBerry or iCal Calendar.
-FB
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!

Horrible customer service with a bad phone for the first time in years!

I would like someone - hopefully a manager to review my communication with the customer service representative last night. Apparently you only staff sales staff at night and I would not buy anything from this person. My first call rather than telling me that the support staff were not in until morning she just disconnected chat on me without saying as much as good bye. I then started a chat on the service line and got the same person. i asked her if i could speak to a manager or supervisor - she left me sitting on chat for over 20 minutes and never came back. These messages have been sent to email for your review. Aside from having purchased the most expensive phone that does not work along with an insurance plan that I was told only replaces phones with new phones vs refurbished (this is not the truth) and the policy only kicks in after the factory warrantee is over so I sit with a droad less than one year old certified refurbished that goes on and off as it pleases and randomly dials numbers. This is better than the original phone which I paid between the phone and the insurance over 300.00 for less than 1 yr ago that decided to slowly die and completely died xmas eve after I was in a car accident. Then the phone came with no sim card after I paid extra for shipping and the local store would not give me a sim card would only sell me one. This would be the retailer were I purchased the phone - a verizon retailer.
I have never in my life had an issue with anyone on the phone until last night - i was asking for one of my lines that is eligible for an upgrade next month to change it now so I can get a working phone or US Cellular has offered to buy out all four of my plans. I have always been a fan of verizon and never had issues other then never getting my rebates..........I have not received this one which still does not appear in the system and we have had 4 people submit the info now. (Because I sent the phone back I can no longer give you the numbers unless I find the paperwork copies i kept). A couple years ago I had the same thing happen when i purchased my phones from a verizon store - the rebates never came. That has really been my only complaint other than this current phone is horrible - the first one was brand new and slowly died over a couple weeks. I spend two hours troubleshooting the problems with a very nice man on the phone - he went above and beyond what he needed to do to test this phone Then the certified refurbished phone came with no sim cared - we were very specific that we thought it was a combination of a phone defect and the sim card. I paid extra for shipping so my kids could still reach me and it came with no sim card. I called and you all send me to the verizon store in Monona WI where i purchased the phone for a sim card and they would not give me one without charging me...........so I had to wait again for you to send me a sim card. Well the phone is slowly dying again this time with random on and off and random dialing while fully charged or even sitting on the charger itself. I do not think my request of the young lady was that big but point blank she did not want to talk to my if I was not buying. She should not be on the phones - you do not disconnect from people in anger and you do not answer a chat and just leave someone sitting there until they hang up out of frustration. In my office that would be grounds for immediate termination (I do not want to see anyone lose there job) but she needs serious training. She cannot handle conflict management, she cannot simply answer a question or tell you that a department is not available until morning - all understandable answers. Hanging up on someone or just leaving them sit there - not acceptable. I get paid 75.00 per hour of which she has wasted approx 5 either on the phone filing complaints or trying to get in contact with you - who is going to pay for my time because of your staff and her tempore tantrum. My 7 yr old would get in trouble for behaving that way. I expect a resolution to this issue today! I expect a phone call from a manager today! If I do not hear from someone i will file a complaint with the better business bureau - put an article in the paper in Madison Wisconsin about recent service decline in verizon and I will cancel all of my accounts with your company as well as have my husbands attorney dissolve the contract for his business and his technicians can use another service. (He is scheduled to had phones out on Monday - that will no happen if this is not resolved)
Thank you - I look forward to hearing from you today to hear how you plan to reconcile this issue.
Sincerely,
Tammy <Personal information removed for privacy.>
(The conversations were saved by email so you should have copies of both the hang up and then the call where she just left me sitting and waiting! If you do not have copies of the emails I do please feel free to ask!
Message was edited by: Verizon Moderator

I tried for 30 minutes to get to billing and all I could get was a computer that wanted money, no option for service rep. I had to change the date on one of my payments and ever since I have been getting texts saying I missed a payment and I had to call them. After I went through the aboved mentioned I finally called the new business line and was able to get transfered to billing. The lady was rude and didn't want to wait on my responses. She said I had schechuled it for the 1st and that why I was getting these texts , I was holding the paper, gave her the conformation number and told her it was for the seventh, all of a sudden the phone starting breaking up. I never had problems like this till my idenity was stolen and some guys got into my checking account, we caught it early and was able to close the account and open another. I had verizon on auto bill in the account and that was the only one I forgot put in the new info. Of course it was returned as closed. As soon as I saw this I checked the profile and changed it. They charged me the fee ( of course) and I called them to explain why this happened and apologized. Ever since then I have been treated like I'm a bum and that I don't pay my bill. I have been with them since 2000 and I'm thinking of changing it in September when the contract is up.

Synced phone for the first time, and all my contacts are gone. Please help

I had to upgrade the iOS to 5. And all of the contacts are gone. Is there a way to recover them?

How did you get the contacts loaded onto the iPhone in the first place?
If you used iTunes that would imply the "source" of contacts was either on your computer (e.g. Outlook) or perhaps through a one-time upload from an e-mail service like GMail. In either case, your contacts should (might) still be where they were when you originally put them onto your iPhone.
If all your contacts were manually entered into the iPhone, then you're out of luck since they are not backed up, unless you set iCloud up to sync your contacts (in which case they'd still be in iCloud).

My parents ended up with my contacts on their Iphone when updating their Iphone for the first time, help?!

Ok, my family uses one Apple Account and we share music and stuff but when me and my sibling got Iphones like my parents, it got confusing. I was the first to sync my Iphone 4s into the computer and the Apple ID is put under my name. All of my Apps, contacts etc are on the account. But my parents decided to update their phone. Theirs is an Iphone 4s, like mine but they haven't updated it to IOS 7 since they got it so they plugged their phone into the computer syncing my information while deleting THEIR information. I think the computer thought it was MY phone and kicked out my parents information in the process. I don't know what to do, they have my contacts, pictures, apps, games, email accounts and TEXT MESSAGES. We have different phone numbers but how is that possible? I don't get it. Anyway, it would be nice to solve this problem because my sibling wants to update his own phone. If you guys have the answer, just post it up on here That would help alot!! Thank you!
<Email Edited by Host>

Go to Settings>General>Passcode Lock>tap Turn Passcode Lock Off, enter your "pin".
Edit: Are you saying you are getting a prompt for your email pin, or are you talking about the passcode lock that appears when you turn the phone on?

Syncing my phone for the first time, i lost the contacts in the phone

Hello-
I've had my phone about a month and i've been phyically inputting contacts as I go.
I also have a work imac and a home imac where i sync my cal's and contact info.
When i plugged in my iphone today to download the newest update, I did the sync thing with my home desktop, and once finished it wiped away all contacts created IN THE PHONE.
Can someone explain why/how this could have happened?
And is it only a one-way device for syncing?
I can't seem to retrieve any of the data that I had put straight into the phone.
Thanks

Did your home computer have any contacts in Outlook (since you said you normally sync contacts with your work computer)? If there weren't any contacts in Outlook, it would replace. If there were contacts in Outlook it should have given you the option to merge or replace and you would have (should have) chosen merge.
If you re-sync with your work computer, it should sync all of the contacts back onto the phone. It is a two-way sync, but gets a little trickier when you go between multiple computers.
I would recommend disabling auto sync on your home computer, so you can plug in your phone and have control of what's "checked or not checked" to sync before it starts to sync and does stuff you don't want it to do...
-SB

HT4859 how long does it take to backup your phone for the first time using icloud?

I have never used Icloud before and now my phone wants to be resotred so I am trying to back everything up using Icloud it just dosent seem to be moving and it just continues to say estimated time ...

Hello there jspin11,
The amount of time that the iCloud backup will take depends on a few factors the 2 most important are the amount of data to be backed up, and the internet connection speed.
I found a great resource for troubleshooting iCloud backups named iCloud: Troubleshooting creating backups found here http://support.apple.com/kb/ts3992.
General information
iCloud Backup requires a Wi-Fi connection to the Internet.
Automatic backups occur when you've plugged in your iOS device, locked the screen, and have connected it to Wi-Fi.
You can manually start a backup by tapping Back Up Now in Settings > iCloud > Storage & Backup (requires a Wi-Fi connection to the Internet).
iCloud Backup will provide helpful information and status messages related to backups at the bottom ofSettings > iCloud > Storage & Backup.
If automatic backups don't work as expected, test to see what happens when you start a manual backup by tapping Back Up Now at the bottom of the Storage & Backup screen.
Backups and restores both take time, especially if you have a lot of data or a slow connection. Depending on the size of your data and the speed of your network, you may need to give more time than you expected to a backup or restore.
Make sure you have at least 50 MB of free space available on your iOS device before you back up. If you have no space available on your device, iCloud Backup can fail in some cases. You can verify how much free space you have available on your iOS device in Settings > General > About.
SettingsiCloud Backup settings are controlled on a per-device basis from Settings > iCloud > Storage & Backup.
To view Storage & Backup settings:
Tap Settings > iCloud > Storage & Backup.
Tap Manage Storage.
Tap your device's name. From here you can:
View the size of your backups and see the storage used by each app.
Enable or disable Backup for each app.
Delete Backups.
Buy more storage.
If you're out of iCloud Storage space, you can apply several solutions:
Exclude Camera Roll and other large data from iCloud backups of your device by going to iCloud > Storage & Backup > Manage Storage and choosing your device.
Remove some of the larger files on your device, such as large audio or video files, from your Camera Roll in order make more space.
Remove existing Backups.
Purchase more storage.
For more information about managing and using the Storage & Backup settings, see this article.
If an issue persists and you are not able to resolve it using the methods discussed in this article, contact iCloud Support for additional assistance.
All the best,
Sterling

How long do I need to charge my phone for the first time?

How long should I charge it before using? Anyone knows?

Hi Virginia,
It's probably best to just let it charge to 100%, however, if you needed to use it before it got to 100%, it won't hurt anything to do so.
Cheers,
GB

Can I sync my 'PC Free' activated iPhone with downloaded apps to iTunes for the first time without loosing data?

I have an iPhone 4 that has been activated over the air, "PC Free" and have used it for a month without ever connecting it to a computer. I have downloaded several apps, taken a few pictures, and even downloaded a few songs. Now I want to connect to my computer and sync and backup. Will I loose all my data?

Before you connect to a new PC, make sure that autosync is disabled in Edit/Preferences/Devices, otherwise her phone will be wiped during the following sync.
If she has data on the phone she wants to save, back up manually:
Disable autosync in iTunes, connect your phone to her new computer and right click on it in the device list and choose backup. iTunes will backup your phone without syncing. Transfer the purchases the same way, choosing "transfer purchases" this time.
When you connect your phone for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the phone for the first time.
About backups and what's saved:http://support.apple.com/kb/HT1766
How to back up and restore:http://support.apple.com/kb/HT1414
How to download apps for free again:http://support.apple.com/kb/HT2519
Transferring data is also covered here: http://support.apple.com/kb/HT4137

HT1222 My phone is telling me about a Software Update but for the first time it is asking me for a passcode, I have never set up a passcode and do not know how to get around this to do the upgrade?

My phone is telling me about a Software Update 7.1.1 but for the first time it is asking me for a passcode, I have never set up a passcode and do not know how to get around this to do the upgrade?

See if this helps:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212

I have a 3g. Recently I synched for the first time. I also upgraded the software to 4.2.1 The sync took my photos and music off my phone. The photos worked fine. The music has disappeared. It looks like my iphone itunes isn't functioning at all

I have a 3g. I synched my phone and computer itunes for the first time this week ( I also upgraded my phone itunes software to 4.1.2 ). Now I have no music on my phone, and my computer has seemed to lose the music that was uploaded (It was there for a bit, now gone). I think I should undo the software upgrade. How do I do that?

not a reply but not sure how to add something to my own thread! It seems that Desktop was damaged too as when I try to open it a screen says there is no application selected to open Desktop with. No idea what I should choose! Any help appreciated, have really made a mess of my MacBook this time.

Updated to iOS 7, when my phone came on for the first time I could see I had 2 new viber messages. When I went to open viber it asked me to register my number, which I did. Once the app was open I noticed all my message history was gone.

Hi,
I have only just upgraded to iOS 7 on my iPhone 4 and am having a problem with Viber. When my phone came on for the first time after the update I could see I had 2 new viber messages, when I went to open viber it asked me to register my number, which I did. Once the app was open I noticed all my message history was gone...
I still have an itunes backup of my phone just before the update, I restored it to this backup, followed the same process and now viber will not even work (the access code wont sms to me and the phone call option for recieving this code also come up with some error about not being able to do this at this time).
I have been able to access viber using another phone number (I have two sims which I use as I am currently overseas in south korea, my referenced australian sim has worked previously on viber overseas and I definently do have roaming on) but again I have no message history.
So to questions:
1) Why is my activation not working under my referenced australian number?
2) Can I recover all my message history which should be saved in my itunes backup? I am willing to revert to this backup state again if needed.
Please help.
Thanks.

Look iTunes>Preferences>Devices...is a backup listed for your iPhone 5 dated BEFORE you restored your iPhone 4 backup to your iPhone 5? If not, your data is gone. If there is a backup, on your iPhone 5: Settings>General>Reset>Erase All Content & Settings. You should now be able to restore that backup, if it exists, to your iPhone 5.

Upgrading my 4.3.3 i phone for the first time help

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