Upgrading to 2.0 leads to blank page with only "iPhone" displayed in iTunes

I took the leap and upgraded my iPhone to 2.0 on my Toshiba laptop. Everything seem to go fine until it rebooted and told me that my iPhone would automatically reconnect to iTunes. It did, but all that shows up in the iPhone page is a blank page that just says "iPhone" and nothing else. No information about my iPhone.
The iPhone itself just shows the image of a USB cable connecting to the iTunes logo and the "Slide for Emergency" slider.
Anyone else run into this problem and know what I need to do?

I spoke to customer support at Apple, and they had me:
1. Disconnect the iPhone
2. Shutdown and restart the computer
3. Start iTunes first, then connect the iPhone
iTunes then recognized the iPhone and proceeded to recover, then I was able to complete the update.

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