Upgrading WCS 7.0.164.0 to 7.0.172.0

I'm trying to upgrade my WCS from 7.0.164.0 to 7.0.172.0 but it keeps throwing me into the manual process because it detects multiple versions.  Seems a previous upgrade from 6.0.132 to 7.0.164 did dot remove the 6.0.132 directory or files.
Am I safe to delete the 6.0.132 directory/files and trying again?
Thanks!

Surendra,
Thanks for the reply.  By "clean upgrade" I presume you mean "manual upgrade" because the automated upgrade does not work?
Cisco Wireless Control System Configuration
Guide
Manually Upgrading WCS on Windows
Follow these steps to manually upgrade WCS on a Windows server. This type of upgrade is not recommended.
Step 1 If possible, stop all WCS user interfaces to stabilize the database.
Step 2 Back up the WCS database by following the instructions in the "Backing Up the WCS Database (for Windows)" section.
Step 3 Uninstall the WCS application by following the instructions in the "Uninstalling WCS on Windows" section.
Step 4 Install the new version of WCS by following the instructions in the "Installing WCS for Windows" section on page 2-6.
Step 5 Restore the WCS database by following the instructions in the "Restoring the WCS Database (for Windows)" section.
Going from 7.0.164.0 to 7.0.164.3 didn't work either.

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    Hi,
    Im currently testing the WCS upgrade from 5.1.64 to 6.0.196 and I have a couple of questions that I cant find the answers to.
    1. Will I require a new license to move from 5 to 6 or even to 7?
    2. Will I need to reinstall the license files I have for the 150+ AP's I have or will all licenses be handled as part of the automated upgrade process?
    Cheers
    Dylan

    Hi,
    The current licenses will work on the upgraded version.
    Simply follow the upgrade procedure and the licneses will be ok on the new version.
    HTH,
    Tiago
    If  this helps you and/or answers your question please mark the question as  "answered" and/or rate it, so other users can easily find it.

  • WLC code upgrade, WCS, ap_3600

    i'm going to upgrade a 5508 wlc code from
    7.0.116.0
    to
    7.1.91.0
    to add 3600 series access points having it all manageable via WCS ver 7.0.230.0
    it seems to be possible, as it is explained in the compatibility matrix found on
    http://www.cisco.com/en/US/docs/wireless/controller/5500/tech_notes/Wireless_Software_Compatibility_Matrix.html
    now I have to download the file to the controller...
    AIR-CT5500-K9-SPECIAL-7-1-91-0.aes
    (direct update possible)
    before doing that I'd like to know if I will loose my configuration on the controller
    i'm concerned about that because the release document is not clear:
    - We highly recommend that you back up your controller's configuration files prior to upgrading the controller software. Otherwise, you must manually reconfigure the controller.
    - For busy networks, controllers on high utilization, or small controller platforms it is advisable to disable the 802.11a/b/g networks as a precautionary measure.
    - Step 5 Disable any WLANs on the controller.
    - Step 19 Re-enable the WLANs......
    - Step 22 If desired, reload your latest configuration file to the controller. (reload config after reenabling wlans????? why???)
    so will I loose my configuration?
    what is Field Upgrade Software? should i use that instead?
    another controller  another question .....: a cisco wlc 2100
    found 2 update files
    AIR-WLC2100-K9-7-0-230-0-ER.aes
    AIR-WLC2100-K9-7-0-230-0.aes
    why 2 update files this time? what file to update first?
    thank you in advance for your answers

    The 5508 has two files when you go to 7.2, which I would for the 3600.  You'll also want to download and install the FUS image.
    the 'legacy' WLC, like the 2100, have the .aes which is the OS for the WLC.  The -ER is an Emergency Recovery image, it's waht you get when you break the boot cycle.
    HTH,
    Steve
    Please remember to rate useful posts, and mark questions as answered

  • Multible installations of WCS detected - when trying to upgrade WCS

    Does anyone have an idea of how to work around this problem ?
    When i try to upgrade a WCS (from 7.0.172 to 7.0.230) it tells me that i cannot upgrade because it has detected multible installations of WCS.
    When i search through "add / remove programs" and "program files" there are no other installations.
    How does the WCS installations detect other installations and how do i work around this ?

    Thank you for your response.
    I have searched all of the drive (this server only has C:\) and i still cannot find anything.
    I have started to search through the registration datatbase, but no luck so far.
    I have even tried to uninstall the 7.0.172 i was upgrading from.
    It even gives the same error message when trying to reinstall 7.0.172.
    /Thomas

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