User Agent caused Yahoo email problems

I downloaded User Agent Switcher. I switched to iPhone and visited Yahoo email. Now I can't get email to go back to the original format even after switching User Agent back to default. Using Firefox 29.0.1 on Mac OSX 10.8.5. I had a similar problem with youtube and deleted my youtube cookies which fixed the problem but this has not worked for yahoo.

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Click the menu button [[Image:New Fx Menu]] and click History button, and then Clear Recent History... .
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
Did this fix your problems? Please report back to us!

Similar Messages

Yahoo email problem?

Hi - I have a Curve 8900 running v4.6.1.231
I am on an Enterprise Data plan, with emails synched up to both my office outlook email, and my personal yahoo email. At around 11:30 yesterday, my yahoo email stopped sending/receiving/synching with my BB, but my office outlook email is working fine.
I tried to go into Email setup with the setup wizard, to see if maybe I had to delete and re-add my yahoo email account, but after about 60 seconds with a load message "connecting to email settings" I got a message that said "Your devide had a problem connecting to the server" with retry and cancel button - I retried with no avail.
Not the most tech savvy person here, but was wondering if this is a problem on my end? Or something on the BB side? Any ideas on how to correct would be most appreciated!
Sandy

Hmmm...that's a choice you will have to make. Here's why...when you use the PC/Web interface to BIS, you must create credentials for your BIS account so that, when you log in via PC/Web, it can authenticate you to the proper BIS account. Credentials aren't needed via the device interface to BIS since you are connecting from the device. But, once you use the PC/Web interface and create credentials, you will also have to thereafter also use them on the BB itself. But, it should offer you a "remember me" checkbox so that you only have to enter those credentials on the BB the first time you use it after creating the credentials.
Honestly, if you don't think you'll ever again want to connect to your BIS account via PC/Web, then you are probably just as well now calling your carrier. They can just as well send the Service Books (once you get through their call queue, of course!).
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
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BT/Yahoo email problem - only when using my iMac

Hi
Can anyone tell me why the info listed below (lhs) appears beneath any email email message I send from my iMac?
This doesn't happen when tried from three separate Windows machines!
How do I fix it please?
David
Preferences
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0
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Backspace
Tab
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r
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p
Return
capslock
a
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d
f
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h
j
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shift
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English
alt
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Preferences

Update!
I decided to set up a new user to see if the problem persisted.
It didn't - the mail posted without what appears to be something connected with the keyboard layout!
Still, there *must* be a reason for the error I've mentioned.
Someone will no doubt come up with the answer!
David

IPhone/iPad yahoo email problems

My yahoo email was working fine on my iPhone 4s until a few days ago. Now it won't download my email anymore. Same thing on my iPad. I tried rebooting and that does not fix the problem. Just keep getting "connection to server failed" No problem with email on my computer which is not Apple. Any suggestions?

Again, same problem here.
I changed my Yahoo! password via laptop and subsequently both iPhone and iPad are not able to gain access to Yahoo! mail using the Yahoo! client pre-loaded into the mail settings on both devices. I've tried a hard reset of both devices to no avail and get the message 'Server Unavailable' after deleting and attempting to set up the accounta on both devices again.
Any help woud be appreciated, especially as (one would assume) the Apple devices should be able to receive Yahoo! mail simply given the specific Yahoo! option in the mail settings.

BT Yahoo email problems (external accounts) June 2...

Hi
I'm writing now in total frustration at BT Yahoo email!
I've been using the latest version of BT Yahoo mail. A couple of days ago, a random error message started popping up about the external mail accounts I have registered on my "btinternet.com" email address, saying the password on all 5 external accounts were suddenly and inexplicably wrong, all at the same time! (This despite no changes to those accounts in any way, password or otherwise.)
I re-entered all the passwords, saved them - but they didn't appear to be saved as the field (which would normally have asterisks in) were blank, and the error messages persisted, whenever I tried to do anything on my account.
I then deleted a couple of Gmail accounts & tried to re-add them but this proved impossible - despite Yahoo showing that an email was being sent to the Gmail email, nothing was actually sent, so I couldn't verify or re-add the email to BT Yahoo as a result.
I call Premium mail support & got hold of a chap who didn't seem to have a clue what I was talking about, despite careful clear explanations & saying that although I could log in & USE my account, it was extremely annoying to have these popups continually appearing.
He then switched me back to the old version of BT Yahoo mail I've ever seen - and I've been with them for a loooong time! - and told me I have to use the old system as the new one (which I have been using bugs and all for at least 6 months) has too many errors and can't be used.
THIS IS CR%P!!!!! I'm paying for this service ... What service???
When I asked that they raise a ticket with Yahoo to find out when "beta" will be fixed, he said they have no way of contacting Yahoo, which I find extraordinary...
*sigh* ok, rant over...
Has anyone else had this problem with external accounts??
Is anyone else experiencing this awful service?
Has anyone else been put back to an old crappy version of BT Yahoo email?
Any sympathy or advice appreciated...
Tracey
London

Hi Tracey_R
I can have this looked into for you, or maybe find a way to get Yahoo to offer advice on it.
Please send us an email by filling out the contact us form in my profile, you can click on a link for this contact us form in the section 'About Me'.
Thanks
Stuart
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

FIREFOX & YAHOO EMAIL PROBLEMS

This is not a question but a potential solution, I've already solved my own problem.
I am currently running Firefox 15 with Win XP Pro and SP3. The reason I’m running 15 is, I don’t want all the reported problems with the upgrades that others keep reporting on Firefox and other forums and I don’t have any. I monitored the upgrade problems with FF 9 up to 12 and waited until the increasing complaints subsided with 15 and upgraded manually.
I see quite a few people reporting problems with Firefox and Yahoo email. I see the same tips, delete CACHE and COOKIES and the same responses – IT ISN’T WORKING.
Deleting every cookie is like burning down the barn to get rid of the rats when you can selectively delete only the cookie(s) for each Yahoo email account under TOOLS/OPTIONS/PRIVACY/SHOW COOKIES. This leaves the rest intact, preventing having to resign into everything else with saved passwords.
Yahoo, like Firefox, is constantly screwing with its website. They recently changed the email home page last fall to where you had to load the folders separately with a second page command, this was Yahoo's redesign stupidity, no fault of Firefox. I got tired of Yahoo’s constant problems and set up all new Gmail accounts. They just recently updated the email home a few weeks ago back to the original format where the folders loaded on the home page with the INBOX and made an announcement to the fact.
Last week, the home page suddenly became completely non-responsive, loading any button into the address bar but not launching them. There was no access to the folders, settings, compose etc. and every account was back to their old lavender themes I had changed to blue. This lasted for a little over a week, sending me back to Gmail accounts. I never had any problems with Yahoo email with Google Chrome or Opera but rarely use them.
I deleted the CACHE and COOKIES and, like everyone else – no luck. Rummaging through the OPTIONS and settings, I noticed the REMEMBER MY DOWNLOAD AND BROWSING HISTORY checked. I keep this OFF, saving useless junk on my hard drive, my CACHE files are on a flash drive. I unchecked this and then went and deleted BROWSING AND DOWNLOAD HISTORY with the CACHE files and all the Yahoo email accounts were working again - go figure.
You might try deleting the BROWSING AND DOWNLOAD HISTORY next time and see if this helps any problems.

I usually get around to updating plugins, although I can't ever remember having a problem with the old ones.
As a matter of fact, I think this whole Yahoo email mess started right after updating JAVA and ADOBE plugins, should have left well enough alone. Typically before updating anything, I'll check the Internet and see if there are other reported problems.
After major installs and updates, I usually defrag to get the disk back in order. Deleting CACHE files on a hard drive every time you turn around leaves the drive in a mess to get further fragmented. Most stock defrag program may "compact" the files first, taking forever to defrag. programs like Auslogics, defrags only and can clean up a HD in a sew seconds when maintained.

Weird Yahoo Email Problem on my iPhone

Okay, so I have been using my Gmail (IMAP) and another email account (POP) on my iPhone for the past few months with no problems... So I decided to add my Yahoo account (IMAP) onto my phone and now I have a weird problem with it, the inbox seems to be stuck. When you go into the inbox, it only shows the latest email (only the one if there are actually many emails in there) and I cannot access it. It's like split halfway on the screen. I know it still 'talks' to Yahoo, cause the message will change depending on what latest email I have is. And when you go out of the App, it shows a -1 on my mail icon. The other folders I have in my Yahoo account come over fine and I can access them normally, it is just my inbox itself that is all wonky.
I tried deleting the account multiple times and even adding it on as a POP account (which I ran into problems of not being able to send mail), but I really want the access to all my folders via the IMAP.
Anyone have any ideas how to fix it?!

You might want to reset your Yahoo! account by changing your Yahoo! password. Here are the instructions I received from Yahoo! customer service for a different issue that I had:
1. Delete the Yahoo! ID on currently on your iPhone.
2. Turn off your iPhone.
3. Sign in to Yahoo! with your PC and change your password. Many errors are caused by the way the iPhone encrypts some characters. Please ensureyour new password has no special characters (any character which is not a letter or a number, such as @ or *). This will reset our registration system and ensure that Apple treats your ID as a new connection.
4. Turn your iPhone back on.
5. Set up your Yahoo! Account on your iPhone using the "Yahoo!" option. Please make sure that you enter your new password when setting up the account.

FireFox and Yahoo email problems - specific FireFox problem.

- FireFox often does not list attachments properly if at all thus cannot be downloaded. This problem does not exist when using Safari or the Windows Firefox. Yahoo Inbox shows that the email has an attachment, but when the email is opened,
- The listing of emails in the 'Inbox' does not have either a page number or scroll bar. This problem does not exist with Safari or the Windows FireFox (accessed via Windows via Parallels.)
- Sometimes the 'Inbox' mail items do not display at all despite clicking on the icon. This sometimes happens with the other folder icons such as Sent. Logging out & back in seems to fix it.
- Sometimes I log into Yahoo Mail & all my custom folders are missing. Again, this problem only occurs with the OSX FireFox version. Unless I click on Folders. But this is a little inconvenient as I have some mail deliberately sent to specific custom folders & will not know if there is any new mail in such folders unless I click on folders. Folders should show below the inbox, be open & not cover over the inbox icon.
I updated FireFox a month ago which temporarily fixed these problems but the problems have been back for the past couple of weeks.
FireFox 24.0
MacOSX 10.6.8, MacPro 2008

I've discovered the problem is mostly Yahoo! 7's new design. Going to Options and switching to Basic view helped for some issues such as folders and attachments. At this point problems seem to have gone. I'd recommend this for anybody else having a similar issue. And do NOT click on the 'Switch to the newest Yahoo!7 Mail' link! :D

Yahoo email problems

Hi, I cannot receive email or download email after a particular date. I can send email. Would appreciate some help. Thx.

I had problems that I posted in another thread where it wouldn't take my password in VPN, Mail, or on Web pages that authenticate. I had the character @ in my password. I changed my password to include only numbers and letters and it worked find after that!
There's also been an issue since iPhone came out that wasn't fixed by the 1.1.1 update today. My IMAP display name is set to "Lastname, Firstname". The comma in the display name is causes it to display incorrectly in Outlook 2003, Outlook 2007, and Outlook Web Access running on Exchange 2003. Everything after the comma is ignored. Other clients seem to work okay. I blame iPhone, however, since it only happens with e-mails sent from iPhone. Changing the display name to something without a comma works fine.
Why does iPhone have problems with special characters?

CALLING IPHONE USERS iphone 4 has email problems! ...

Hi folks. Solved my Palm Pre problems. Threw it in the bin. Got an iphone 4, wonderful, feel like I am in 23rd century. BUT my emails will send and receive beautifully, but will not notify me when they do. Apple support say it is the Bt email - it does not support PUSH only FETCH. As I usually push a car and fetch is something I shout to my dogs I have no idea what he is talking about but anyway have loaded up two of my emaiol accounts one on push one on fetch and it makes no difference. So am baffled. I can only pick up emails when I get the phone and go into email. Pretty useless. Anyone out there got an iphone who can tell me if this push/fetch thing is right? I cannot believe that all BT email users cannot use their iphones properly! Can anyone suggest anything? Please?
Solved!
Go to Solution.

Thank you all, especially liquorice and dippu, I seem to have come to same conclusion. A software glitch which will involve a complete wipe and re-update, re-install and....oh, I cannot be bothered.....the phone was not new, so at £50 for a beautiful condition iphone 4 selling on eBay at £120+, I have a phone which is the equivalent of my daughters iphone 4s at £30 a month contract, at £50 cost and £10 a month contract, so I am not complaining. When I get round to it I may do a total wipe but as I live on a laptop as well and the emails come in anyway, it's a case of is it worth the bother? Thanks for youir tips anyway. I have my question answered - it is nothing to do with BT email.

BT Yahoo email problem

I believe I am not the only one with this issue.
When logged onto my emails I can open and read the messages, but when I click onto my Inbox to review other messages I am returned to the sign on screen, and have to log on again.
This happens every time, meaning I need to log on for each email message - it's driving me nuts!
I am using Google Chrome, and the problem began suddenly a few days ago.
Any suggestions please?
Solved!
Go to Solution.

You are correct that you are not the only one. There is no fix other than don't use Chrome.
See these links
https://community.bt.com/t5/Email/Being-bounced-back-to-Google-Chrome-home-page/td-p/1440265
https://community.bt.com/t5/Email/Email-logs-out-every-time-I-go-to-inbox/td-p/1438722
https://community.bt.com/t5/Email/Check-for-new-emails/td-p/1437340

More IPhone-Yahoo Email Problems

I was told one year ago that iPhone can't access Yahoo! Mail when non-alphanumeric characters are used in the account password.
Now I find that iPhone can't access Yahoo! Mail when alphanumeric characters are used in the account password.
I wonder what will be the solution now, don't use any characters in the password?

Apple told me use only non-alphaneumeric characters in password over the phone, but also here...
http://support.apple.com/kb/TA38632?viewlocale=en_US
I never said apple stated that alphanumeric characters can't be used in the Yahoo password.
Your reading comprehension is low.
I said "Now I find that alphanumeric characters do not work". This means that now I am using only alphaneumeric characters and my password does not work.

Email problems with BB synched via BES. No email notifications and can't send replies.

This isn't a question, but more of a public service announcement for those like myself that manage to screw up their email settings. I recently had problems with my email in that I would not get audible or visual notifications of new email and I couldn't send replies although I could forward and create new emails. The problem is that I am using Desktop Manager on two PCs and only one is configured to access my corporate email account, the one that is redirected to the BB. The default settings of my Desktop Manager installation was to synchronize the device date and time automatically when connected to the PC. Connecting my BB to my home machine would cause the email problems. I had to wipe and reactivate to fix my problems.
So, if you want to use the BB on two PCs and one is not configured for the email account going to the phone... disable the auto synchronization option BEFORE connecting the device to that machine and launching Desktop Manager. It would also be nice if the Desktop Manager installer had an option to install on a PC that is used for backup/recovery and application loading only. The installer had two options IIRC and your choice was that the BB is used with BES or with a personal email account.

Internally, your invites are processed by the server.
If an outside sends a new invite to you, the server doesn't know about it until you add the event to your calendar app.
You'll find settings in Mail and Calendar apps (depending on client OS) to automatically add invites to the Calendar.
So to sum it up.
Internal users, processed in real-time directly by the server
External invites, must be processed by the client app, and depending on OS/Settings, could require manually adding or acknowleding. Also.. in 10.7/10.8 you will see an inbox tray in the Calendar app, your invites may show up there (and you'll need to click to ack)
Hope that helps.

User Agent Program Causes Serious Problems

Just a warning. After installing the User Agent program, my machine (running XP professional SP 3) had trouble running even a single program. The second an subsequent programs would sometimes not even launch properly. Once I uninstalled it, no problems. Never have I had a program that affected the operation of my computer so profoundly. Verizon, you need to take this destructive beast off the market, before it kills somebody.

Yeah, I hate software that is pushed out when not needed.
But Verizon is very proud of this software and if anything, is ramping up and pushing it harder than ever. They think it stops more calls than it creates and they want to reduce the number of calls into them. In theory this is good, the more the customer can help themselves the better. But the problem is that with ANY windows program, there will ALWAYS be computers that cannot run it. Hard to blame the software in this case.
You can take 10 identical computers, take 1 windows disk and install it on all 10 computers and you will get 10 different results. So you can test a program all you want, when you release it there will always be someone that has a problem with it.
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Error exists between keyboard and chair.

For about 2 weeks I have been unable to leave feedback on ebay. Firefox brings up login page but will not accept password. I am having the same problem with my yahoo email. It will not accept my passwords, so I have to use IE to login to these accounts.

On yahoo email, it accepted my login id, but not password. This started on one account about two weeks ago. Today when I tried to login to another yahoo email, which worked yesterday, but it would not accept my password on this account.
I bought some items on ebay and wanted to leave feedback. When I clicked on the leave feedback button a sign in window appeared, this should not have happened, when I tried to sign in, it would not accept my password. I called ebay and was told they have had many complaints from customers using firefox when trying to leave feedback. The help desk suggested I try with Internet Explorer, I did, and it worked perfectly.
I have been using firefox for a long time and really do not want to go back to IE, but when I cannot sign into my accounts, I can't, so I will have to use IE.
As far as I know, no new programs have been installed on this computer.

Try deleting cookies and cache:
1. Tools| Clear recent history
2. Time range to clear: Everything
3. If it isn't already selected, select '''Cookies''' and '''Cache'''
4. '''Clear now'''
'''Check cookie exceptions'''
1. Tools | Options | Privacy Panel
2. Set '''Firefox will: Use custom settings for history.''' '''Insure Accept cookies for sites and accept third-party cookies''' is selected
3. Click '''Exceptions'''. If the misbehaving site is in that list, select it and click '''Remove site'''
'''Safe Mode'''
Add-ons can cause problems with not being able to log into certain websites. To see if this is the case with your issue, run [[Safe mode]]. When you get to the safe mode window, select Continue in Safe Mode. If this resolves your problem, see [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
Also see [[Updating Firefox]] and [[Cannot log in to websites]]

User Agent caused Yahoo email problems

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