User decision step agent issue

Hi All
In my WF I get a user profile back from a method that check a ZTABLE for the correct user to receive mail and a user decision work item .
The mail step is working correctly and sending mail to the user (as per the parameter returned from the method)
The problem is that user decision step does not sent a workitem to the correct user .
Any ideas on what the problem might be ?
In the email step I bind to &ADDRESSSTRINGS&.Not sure what the correct binding is for the user decision step?
Many thks
Gerhard

Click workflow  log (use any of the log transactions, swi1, swi2_freq swi6 etc)
click list with technical details, shift+F9
find the step, click on it and tick the tab container.
But if you could just answer my previous question about how you are sending the mail, because if you directly use email address then it is of course impossible to use that as agent assignment for the user decision.
A user decision is ultimately sent to a user id
Kind regards, Rob Dielemans

Similar Messages

  • Forward the mail to more than one agents in User Decision Step

    Hi All,
    I am referring blog
    http://wiki.sdn.sap.com/wiki/display/XI/User%20Decision%20step%20in%20SAP%20PI%207.1%20-%20Part%20I
    But my requirement is to forward the mail to group i.e. more than one agents in User Decision Step
    How to do this.
    Regards

    Hi,
    Even my requirement is similar one.
    I have to forward the mail to SAP Inbox of a group of user.
    Anyone of the Purchase team can process the message .
    Please suggest how to make our user decision step so that it is forwarded to multiple users for processing.
    Regards
    Henery

  • Need Help on User decision step in BPM

    Hi All,
    I have a requirement to design the user to to system interaction in a partiular scenario.  I am trying to use the User decision step in BPM available in PI 7.1 server. I have used the User decision step and filled all the parametes as given in the sap documentation. When I am trying to execute the scenario, The outbound process is succesful but stops at the BPM workflow at the User decision step with the message (No Agent ready) .
    Can anybody help me in solving this issue.
    Thanks in advance,
    Kalpana

    Hi Shabarish and Swarup,
    I have defined the relevant user in  the Integration directory , also made sure that the user entered is defined on the integration server and there are not restrictions on the defined user. The workflow log is as follows:
    Workflow              File2File_BPM1
    Workflow instance     File2File_BPM1 http://File2File_BPMdemo
    Instance number       000000001046
    Start date            30.12.2008     Started by            WF-BATCH
    Start time            11:33:36       Current status        In Process
    View: Workflow chronicle
    Error       St Task                                          Result                                   Date       Time     Processing time
    Error Agent                     Executed Action                          Date       Time     Object               Object Name                    Object 2             Object name 2                  User Context
    File2File_BPM1 http://File2File_BPMdemo       Workflow started                         30.12.2008 11:33:36               -1s
    WF-BATCH                  Start message received                   30.12.2008 11:33:36 MIAB_BPM_OB2 / http: C532A7AB4D284B9011C0B0C7F8AFB                                                      WF-BATCH
    WF-BATCH                  Workflow started                         30.12.2008 11:33:36                                                                                WF-BATCH
    WF-BATCH                  Events Dispatcher Active                 30.12.2008 11:45:36 MIAB_BPM_OB2 / http: 597B946347C148AD03988B5D8BE2C                                                      WF-BATCH
    WF-BATCH                  Events Dispatcher Active                 30.12.2008 11:45:37 MIAB_BPM_OB1 / http: 6E0E09EE977E4F333D02DDDAE9A52                                                      WF-BATCH
    WF-BATCH                  Events Dispatcher Active                 30.12.2008 13:48:07 MIAB_BPM_OB2 / http: 9F5491FD9BC642E50486A6FED89DA                                                      WF-BATCH
    WF-BATCH                  Events Dispatcher Active                 30.12.2008 13:48:07 MIAB_BPM_OB1 / http: 1AE5BB06D72341AD01F8C45E6AA7E                                                      WF-BATCH
    WF-BATCH                  Events Dispatcher Active                 02.01.2009 05:34:58 MIAB_BPM_OB2 / http: CD698CDE5606436811BAB330011AF                                                      WF-BATCH
    WF-BATCH                  Events Dispatcher Active                 02.01.2009 05:34:59 MIAB_BPM_OB1 / http: 2D82C00C16E0447F1DF3B133470AD                                                      WF-BATCH
    'Good'{TYPE=SWFXST_STRING}'BAD'{TYPE=SWFXST                                           30.12.2008 11:33:37                0s         1046
    WF-BATCH                  Dialog work item created                 30.12.2008 11:33:37                                                                                WF-BATCH
    WF-BATCH                    EVALUATE_AGENT_VIA_EXPESSION           30.12.2008 11:33:37                                                                                WF-BATCH
    I hope this can help you in identifying the error.
    Thank you,
    Kalpana

  • Need 2 Multiline elements for user decision step

    We are on SAP R/3 Enterprise version.
    I have this requirement to find agents based on the agent type and work center field.  So I created a responsibility rule for each type of agent type.  The responsibility rule is keyed on the work center, and HR positions are mapped to each responsibility rule’s work center field. 
    We have 50 agent types/responsibility rules, 60 work centers, and 1 or more positions for each agent type and work center combinations. Due to the total number of positions, I prefer to use 1 responsibility rule per agent type for ease of maintenance.
    I have a FM that reads the responsibility rule based on the agent type and work center field and retrieve the agent_list.  I used this FM/method/step prior to my user decision step and pass the agent_list to the UD step via container.
    In my user decision step, the ‘Other’ tab does not have Multiline element for me to enter my agent_list.  So I cannot use &agent_list[&_WF_PARFOREACH_INDEX&]& in my user decision agent assignment expression field.
    In my last job, we have SAP ECC 5.0, the UD step has a ‘Misc’ tab that has Multiline element, but our current SAP R/3 Enterprise version does not have ‘Misc’ tab, it only has ‘Other’ tab.
    Question:
    1.  How do I use [&_WF_PARFOREACH_INDEX&] without Multiline element for agent_list in UD step?
    2. I have to use the same way to retrieve my LED_agent_list as well, so I need 2 Multiline elements in my UD step. But normally in  ‘Other’ tab, it allows you to define only 1 Multiline element. How do I get around this restriction?
    3. My last resort is to use 1 responsibility rule, then I can use the rule in the agent assignment.  If that is the case, is there any limit on the number of entries in the rule?
    Thanks.
    Amy

    Sorry, I posted to the wrong forum.

  • USER Decision step descrition

    Hi All,
    I have below requirement.
    1) In my workflow i have a user decision step
    2) I want to change the desctition of this step only in 'JA' language
    When i tried to make changes in the description of the standard task enclosed to this step i am getting below message
    "You are not maintaining object TS 90100328 in its original langugage English"
    I even tried to change the description of user decision step but it is not editable.
    Note: This issue i am getting only in ECC6.0. i can make changes in descrition of standard task in ECC4.7.
    Can you please help me & suggest me the solution for this issue.
    Best Regards,
    Deepa Kulkarni

    Please check below link
    <Removed by moderator. Please do not attempt to post blocked content!>
    Thanks
    Sanjay
    Edited by: Mike Pokraka on Feb 22, 2010 12:07 PM

  • Problem in User Decision Step

    Hi,
    I am facing a strange problem where one of the User when he is trying to process a work item (User Decision) he gets a blank screen.
    This work item is a User Decision Step. Only this user is facing the problem. At least the button Cancel and keep Work item
    In Inbox button is also not visible.
    He was earlier able to see the other buttons. Is it any authorization problem? Has anyone faced a similar kind of Issue.
    I tried executing the Txn SWIA to execute the work item and see the problem .But I don’t see the execute button to execute it as an administrator.
    Do I need additional authorizations to be able to execute it? If so what are they? I am able to see the execute button in my QA sys.

    This is an example of a question where you <u>definitely</u> should specify your release, and in your case also the GUI version.
    I remember having some problems with the user decisions some years ago, and as far as I can recall it was in release 4.6C. Anyway, the problems only occured with the HTML version of the decision task, and it was caused by incompatible versions of an OCX file (Windows binary file containing reusable GUI controls as far as I know). SAP GUI had installed one version, and another application had installed a more recent version, which of course should not cause problems - but did.
    So my advice would be to first try and turn off HTML in the decision task (it is an option (checkbox) in the personal workflow settings) and see if that helps. If it does, get a hold of the GUI install checker tool and see if there is a problem with a dynamically loadable module (DLL, OCX, ?).

  • URL in user decision step

    Dear Experts,
    I am using ecc4.7 version system. I have a user decision step. I want to display an url in objects and attachments section of user decision step. Ofcourse I found many similar threads from SDN. But they are not helping me with the solution. Please tell me how to achieve the same.
    KR,
    Bharath
    Edited by: bharath padmanabhan on Dec 21, 2009 9:08 PM

    Hi Bharath,
    Have you displayed the URL in Attachmnt & Object of UD step?. If not try this,
    If we need to display something, say URL in Attachmnet & object of UD step, we need to have a BO (instantiated) and the default method of the BO (mentioned in Basic data of SWO1) will be executed, if we click the URL in Attachment & Object.
    I am not sure, whether you have any ZBO or not, if not create a ZBO and create a key field, this key field needs to hold the URL link. Then create a method, inside the method, call the FM- "CALL_BROWSER" by passing the Exporting para of FM (URL) as object-key-<key field>. Also in the basic data tab of the SWO1, give this Zmethod name in default section tab.
    Now copy the std task of UD step and create a task container as same type of ZBO and create a WKF container as same as ZBO and instantiate this ZBO. And do the binding in the UD step,
    <WKF container of ZBO> -> <Task container of ZBO>
    Make sure before this binding, the WKF container of ZBO needs to be instantiated with the corresponding URL as key field. Now execute the WKF, you will find the Link in Attachmnet & Object and after clicking the link, it will direct to you the corresponding place. Let me know for any issues.
    Regards,
    Vinoth

  • Workflows : Objects & Attachments @ User Decision Step ?

    Hi pple,
    As Ramki said,I was able to create a link in the OBJECTS and ATTACHMENTS part for a normal Activity step.
    But now my requirement is to create a Link at Objects and Attachments part in USER DECISION Step. Can I do so?
    I tried copying the DECISION BO to ZDECISION and copied the the standard Decision task TS00008267 to my task say..TS97900168 with my BO ZDECISION, Now when I tried to include this task in the WF User Decision step, I am getting an error that I cannot include any other object other than DECISION BO.
    I thought of creating a ZDECISION Business Object and change the Default method of this BO. But I am not able to include a Z Business Object in the USER DECISION Step itself.
    Is there any way of instantiating the Objects and Attachments part with our own Attachment of the USER DECISION Step.
    Please let us know.
    Regards,
    Raja Sekhar.

    <i>But now my requirement is to create a Link at Objects and Attachments part in USER DECISION Step. Can I do so?
    </i>
    I am not sure I understand your requirement correctly. But an agent can attach objects or documents at a decision step by clicking on the Create button in the Decision step display.
    <i>Is there any way of instantiating the Objects and Attachments part with our own Attachment of the USER DECISION Step.</i>
    You can copy the standard decision task and define container elements for the BO references already available in the WF container. Bind them from WF to the step. These objects will then show up under Objects and attachments in the decision step.
    You can use the 'Create object reference' wizard to create an object reference if it is not already available.
    Cheers,
    Ramki Maley.

  • Can we display custom error message in user decision step screen.

    Hi,
    My requirement is to display error message when approver selects reject button in user decision step.
    based on some condition i need to display error message in user decision screen when approver tries to
    reject .
    Please help
    Thanks,
    Phani

    Hi ibrahim,
    Thanks for your Replay.
    steps
    1. cretae global class with interface  IF_SWF_IFS_WORKITEM_EXIT.
    2. cretae Event with importing parameter.
    where i need to call EVENT_RAISED method ,do inned to call that method in
    IF_SWF_IFS_WORKITEM_EXIT ?
    how  SWRCO_EVENT_AFTER_EXECUTION value is passed to method EVENT_RAISED ?
    Thanks,
    phani

  • Container variables in User decision Step in BPM

    Hello,
    I am using User decision Step in BPM.
    When i use only text in "Title for Display" the BPM is activated successfully and Status in SXI_CACHE also shows 0.
    If I use container variables in "Title for Display" the BPM is activated successfully but status in SXI_CACHE shows 99.
    It shows the below error
    "Problem updating an integration process with object ID 073AF2C620F43E839B2903344DEE29BB. Symbol 'CE/KO' expected at position 1 in expression ''
    Please suggest.
    Thanks,
    Shabari

    Hi Shabari, did you follow the steps for declaration of variables as in [SAP help for user decisions|http://help.sap.com/saphelp_nwpi71/helpdata/en/42/c2a19fb4511d65e10000000a1553f6/content.htm]? How did you define your variable?
    Maybe discussion [in this thread|BPM activation Error in SXI_cache; can help, it is unanswered though.
    Regards, Martin

  • Link in User Decision step not showing correctly in UWL

    Hi SAP Experts,
    I have a requirement to add a link in a user decision step, this link triggers a custom webdynpro for additional input. When I access the workitem from Business Workplace, the link is showing fine. But when I execute the workitem in UWL, the link is not displayed, instead the code is shown (<a>...</a>). Please advise on what I should do to have the link working. Thanks in advance.

    Hi,
    This same thing was just recently discussed. I just cannot find the thread anymore (well, in that thread there was not really any solution). Basically the hyperlinks in work item do not seem to work in UWL as they should. I don't know if there are any way to make them work. My suggestion is to not use the hyperlink at all and replace that with an action (=button) to the task in the UWL. This can be achieve quite easily by simple XML configuration in portal. If you have worked with UWL this should be quite straightforward for you, or if there is a consultant at the site, who is familiar with UWL, this should be simple for him/her.
    Regards,
    Karri

  • SOFM in user decision step - provide reason in UWL

    Hello Everyone,
    I'm working with a customer who wants to use a user decision step and add a reason for the rejection only.  This step will be executed in UWL - since UWL doesn't support syncrhonous dialog chains, it can't be implemented by adding another step with SOFM.  I have seen the 'template with attachment' in the user decision step, and have tried binding SOFM to the Reference in the container, but the user doesn't have the option.
    Perhaps this could be implemented with a secondard amodal method - which checks the user decision code and only implements if the decision was rejected.  I'd like to be able to put a condition on the secondary methods.
    If you've done something like this, please let me know!
    Regards
    Ginger

    Hi Ginger,
    Unfortunately it is not only synchronous dialog chains, but also secondary methods that are not supported in the UWL, so you're stuck both ways.
    Though, I have been told that the latest SP does support some kind of advance with dialog functionality (SP15 I think?).
    At one customer we used a custom ABAP-based decision step which executed in a wingui session - thus synchronous dialog chains worked as long as every subsequent step was wingui based (which SOFM.CREATE obviously is) - worked quite well.
    Let me know if you need more info.
    Cheers,
    Mike

  • Looping a single branch in User Decision Step

    Hi All,
    Can anyone tell me is looping possible for a single branch in user decision step in a workflow?
    If yes, How?
    I want like to loop the step cancel and keep workitem inbox.
    Whenever the user clicks cancel and keep workitem in inbox in a user decision and again executes the WI i would like the workflow to start execution from the step just above the user decision step, i.e; Display PR.
    This is my requirement. Tell me how can i implement it?
    Thanks,
    Raj

    Hi,
    instead of doing so, you could try to enter that method as "secondary method" or "before method" within the tab-strip "Methods".
    If you used your own coding for a decision, you could enable the exception 8015 of the method's result, which is the cancel-button. If you did so, you can enable that outcome in the workflow-activity's definition.
    Best wishes,
    Florin

  • User Decision Step in BPM - PI 7.1

    Hi All,
    I have posted a wiki for User Decision step in BPM in PI 7.1, Please go through it and post your queries, suggestions and comments here.
    The link for same is under:
    Part1 - https://www.sdn.sap.com/irj/scn/wiki?path=/display/xi/userDecisionstepinSAPPI7.1-Part+I
    Part2 - https://www.sdn.sap.com/irj/scn/wiki?path=/display/xi/userDecisionstepinSAPPI7.1-Part+II
    Regards,
    Sachin

    Hi Sachin,
    Nice job,
    During my practice on this scenario. I have got an error please kindly guide me on this, may this error also clear for the others
    *I got an error on SXI_MONITOR as:*
    <?xml version="1.0" encoding="UTF-8" standalone="yes" ?>
    - <!--  Call Adapter
      -->
    - <SAP:Error xmlns:SAP="http://sap.com/xi/XI/Message/30" xmlns:SOAP="http://schemas.xmlsoap.org/soap/envelope/" SOAP:mustUnderstand="">
      <SAP:Category>XIAdapter</SAP:Category>
      <SAP:Code area="BPE_ADAPTER">UNKNOWN_MESSAGE</SAP:Code>
      <SAP:P1 />
      <SAP:P2 />
      <SAP:P3 />
      <SAP:P4 />
      <SAP:AdditionalText />
      <SAP:Stack>No object type found for the message. Check that the corresponding process is activated</SAP:Stack>
      <SAP:Retry>M</SAP:Retry>
      </SAP:Error>
    The trace of the error as:
    <Trace level="1" type="B" name="CL_XMS_PLSRV_CALL_BPE-ENTER_PLSRV">
      <Trace level="1" type="T">could not create BPE proxy for message, no XML object definition found for message 72485F6BFC78416A29EEE3EE10D09BCE</Trace>
      </Trace>
      </Trace>
      <Trace level="1" type="System_Error">Error exception return from pipeline processing!</Trace>
      <Trace level="1" type="B" name="CL_XMS_MAIN-WRITE_MESSAGE_TO_PERSIST" />
    Please kindly guide me on this, Is the message has to validate at sender agreement? if not where is the error I am doing?

  • User Decision step- Upon reject, auto-popup text for reason

    In a user decision step, when the user clicks the reject button, open text for rejection reason within the workitem.
    i have done the following
    1) Create a new step
    2) Create a task based on SOFM.CREATE
    3) Binded  WIOBJECT_ID => (append table) ADHOCOBJECTS
    It works fine, when the user clicks the reject button a new work item with the reason for rejection lands in the user inbox, which when clicked brings up the doc.
    I want to make it seamless for the user where as soon as the reject button is clicked, the document <b>should open right away</b> without a new work item in the inbox
    Any help will be greatly appreciated

    Hi
    If you are using the portal/UWL then search the blogs for a solution otherwise give this a try, in your step definition for the 2 steps, go to the Details tab and tick 'Advance with dialog', this will work if you execute from the business workplace.
    Good Luck!
    Ravi

Maybe you are looking for

  • "HFS VOLUME NEEDS TO BE REPAIRED"

    Since yesterday, my computer has turned off unexpectedly 5 times... when running the Utility disx app... it says the "HFS VOLUME NEEDS TO BE REPAIRED"... I've used the repair button to do it, and eventhough it repaired something, it didn't really rep

  • Business Scenario

    Hi all, Please consider the following scenario in a clinical laboratory: A customer walks in and demands a routine check up package. These packages consists of more than 1 kinds of services offered over a period of time. For ex: 5 Cholestrol checkups

  • Oracle WebLogic Portal 10.3.6: Creating a Java Page Flow Portlet in WorkShop

    Hello, We are not able to create a Java Page Flow Portlet in WorkShop. While adding the Beehive NetUI Facet(1.0.2) getting the following error in the workshop. error installing beehive netui facet File template generation failed: Unable to configure

  • Illustrator CC 2014.  Seems that when I choose CYAN the color picker shows C100 M90 Y0 K0

    Illustrator CC 2014.  Seems that when I choose CYAN the color picker shows C100 M90 Y0 K0

  • Tax Formula

    i am creating tax formula. in base amount i want to use UDF amt is it possible to use UDF amount as base amount in TAX formula . pls help me on that.......