User getting error while opening the report

Admin can run the report, but users cannot.
This is XI3.1 Cluster version on Linux. User's cannot run the webi document, getting the error below
An error occured when trying to set preferences. Please contact your Business Objects administrator. (Error: INF)
Also when the users try to set the preferences they get this error
An error has occurred: Sorry, you do not have the right to 'Edit objects' (ID: 6) for 'linwe' (ID: 18496663). Please contact your administrator if you require this right.
It looks like it might be issue with the rights, but can't figure out where.
These users are in the developer access level where they have almost all the rights.
Please help

inorder for the users to change their preferences, following right must be enabled
Access Levels --> select the ACL and go to included rights
Application --> Infoview -->Change user's preferences
Can you check whether it is enabled or not?

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    <b>   500 Internal Server Error</b>                                                                               
    BEx Web Application
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    <b>Error Summary</b>
    While processing the current request, an exception occured which could not be handled by the application or the framework.
    If the information contained on this page doesn't help you to find and correct the cause of the problem, please contact your system administrator.
    To facilitate analysis of the problem, keep a copy of this error page. Hint: Most browsers allow to select all content, copy it and then paste it into an empty document (e.g. email or simple text file).
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    The initial exception that caused the request to fail, was:
    Termination message sent
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      MSGV1: SAPMSSY1
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    BI Java Release: 7 - Patch level: 0000000009 - Description: BI Web Applications Java - Additional info:  - Production mode: true
    BI ABAP Release: 700 - Patch level: 0009 - Description: SAP NetWeaver BI 7.0 (BIPCLNT300) - Additional info:  - Production mode: true
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    BEx Runtime Version 1
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    Regards,
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