User have authorization in Quality but not in PROD
Dear All,
We have a problem with a transaction code PSV1 used for attendence maintanance and it is used by HR people of our org.
Suddenly one day all the users were unable to change the attendence details of the users in the Production system, but they are succefully able to do in Quality. I have already checked the following to find whats the problem.
1. I have already checked if the user ids have same authorization in both Quality and Prod in terms of roles , parameters.
2.I already made sure that there is no SCUL error or IDOC flow from CUA to production.
3. I checked, the roles which gives access to maintain this are same in both QUALITY and PROD sys.
4. I looked for any change docs for the users for any changes as it stopped giving access suddenly one day that too only in PROD sys.
5.I took trace in ST01 for the user in QUA and PROD and found that its checking for same authorization in both sys and both have same auth.
6.Finally I approached ABAP team to Debug the program , but they came with no solution ( no prob with program).
So can you please let me know if did I miss any thing else to check or how to resolve this issue.Users are able to do it succesfully in Q but in not in Prod :(...
Thank you
Jaags
Can you explain exactly what the symptoms are and what error messages they get
e.g. list the technical error message & the error number & describe what users can't do - like fields are greyed out etc
Yes Actually I forgot to mention this in my Question. The Authorization error is unuusually showing in a Pop up window.
Its Saying " You do not have authorization to do this" .Generally it should be in the bottom of screen right but it is showing in a popup window.
And what HR associate is trying to Do is , they are going to PSV1 transaction and trying to create any new event and also maintain attendence for the event. they are not getting the change mode to update any detail.
And regrading the Error number , there is no error number displayed ,, so I have no idea.
Edited by: Julius Bussche on Dec 23, 2009 2:24 PM
code tags --> quote tags, otherwise the formatting is distorted.
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