User ID question

We use "firstname lastname" for the login/userid. It seems everytime a new major release of some of the UC products (especially CUPS/CUPC) there is an issue that i have to get addressed because of the "space" in the user ID.
Are we the only shop in the world that uses the "firstname lastname" for the login/user id?
Thanks,
Doug

Probably one of few... it's one of those things that you just now as soon as you look at it that you are going to run into issues every time a developer somewhere doesn't properly take into account every possible format. Spaces are nice easy delims for a lot of things.
I guess you get similar problems with other vendors?
Aaron

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    Few questions that i have are:
    1. how do i get the OAM/OIM system to behave consistently, (give an incorrect username or password message until the first 9 attempts with a login screen back to the end user and give them an error message at the end that the accoutn is locked". I am okay with out of the box message text
    2. How will our operations team understand that the user is really locked becuase they have nowhere to go find this information
    3. what are all the places where i will look for this information in the above scneario when the user account is locked by himself. (OVD/OID, USR table in OIM_DEV schema etc)
    4. Are there any other best practices that i should follow in setting up the system.
    Thanks in advance for reviewing this.
    Prasad.

    It appears to be all happening in OAM. After researching some more, I found this piece at http://download.oracle.com/docs/cd/E17904_01/doc.1111/e15740/idmint.htm#CACBBIDI.
    But never the less it doesn't explain how to unlock the user other than the workaround that i found. Did anyone else had to deal with this.
    x---------------------------------------------------------------x
    2.8.4.4 Account Lock and Unlock
    Oracle Access Manager keeps track of the login attempts and locks the account when the count exceeds the established limit.
    When an account is locked, Oracle Access Manager displays the Help Desk contact information.
    When contacted by the end user, the Help Desk unlocks the account using the Oracle Identity Manager administrative console. Oracle Identity Manager notifies Oracle Access Manager about the changes.
    Account Lock and Unlock Flow
    When the number of unsuccessful user login attempts exceeds the value specified in the password policy, the user account is locked. Any login attempt after the user account has been locked displays a page that provides information about the account unlocking process, which will need to be customized to reflect the process (Help Desk information or similar) that is followed by your organization.
    Note:
    Oracle Identity Manager does not support automatic locking of a user account after a specific period has elapsed.
    The following describes the account locking/unlocking flow:
    Using a browser, a user tries to access an application URL that is protected by Oracle Access Manager.
    Oracle Access Manager Webgate (SSO Agent) intercepts the request and redirects the user to the Oracle Access Manager login page.
    The user submits credentials that fail Oracle Access Manager validation. Oracle Access Manager renders the login page and asks the user to resubmit credentials.
    The user's unsuccessful login attempts exceed the limit specified by the policy. Oracle Access Manager locks the user account and redirects the user to the Oracle Access Manager Account Lockout URL, which displays Help Desk contact information.
    The user contacts the Help Desk over the telephone and asks an administrator to unlock the account.
    Oracle Identity Manager notifies Oracle Access Manager of the account unlock event.
    The user attempts to access an application URL and this event triggers the normal Oracle Access Manager single sign-on flow.

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