User Profile Pictures not deleting / replacing

Hello,
I have been struggling with this issue for a couple of weeks and think I may need some help.  I have a user profile sync application which works fine, it syncs several attributes from AD into SharePoint, it also exports user profile pictures back to
AD for Exchange and Lync to use, this all works fine.
I was asked to replace a picture for a user, which I did using the 'Manage User Profiles' page in Central Admin.  I didn't realise there was an issue until I was asked again a week later, it seems the update had not worked.  I tried again, and
lo and behold the picture managed to revert back to the old one again.
After a lot of messing around deleting the picture, syncing, adding the new picture, syncing again etc I could not get the new picture to stay, the old one kept coming back. I do not think the issue is related to the sync, but more with SharePoint itself,
here is a symptom I believe is related:-
I delete a user's picture from 'Manage User Profiles', the picture is gone and the user's mysite page shows the placeholder pic.
Looking in the mysites site collection in User%20Photos/Forms/AllItems.aspx the 3 pictures for the user have disappeared.  However if I browse to the url of the picture - User%20Photos/Profile%20Pictures/*username*_SThumb.jpg (or mthumb or lthumb) the
picture appears in my browser.
Next if I add a new picture for the same user through central admin, I then see the new picture in their mysite, I can also see 3 thumbnails of the user's photo under the mysites site collection in User%20Photos/Forms/AllItems.aspx
So far so good, however, if I browse to the url of the picture (including the filename as above) then I am shown the old picture :S
So it appears that the pictures in User%20Photos/Profile%20Pictures/_w and User%20Photos/Profile%20Pictures/_t are updating with the new picture, but the pictures in User%20Photos/Profile%20Pictures/ do not get updated, or even deleted properly when they
are removed.
Hope somebody can shed some light on this as it's really annoying me now! Thanks :)

Hi,
According to your post, my understanding is that the replacing picture not work properly in MySite.
I tried to reproduce the issue in my environment(SharePoint server 2013+SP1), it works without any issue.
Did the issue occur for all the users?
To narrow down whether the issue is related to the User Profile service, you can use other accounts to check whether it works.
If that is the case, you can recreate the user profile service application to check whether it works.
If your environment does not install any updates, you can install SP1 or latest update to check whether it works.
You can also check the event log and ULS log to see if anything unexpected occurred.
To check event log, click the Start button and type “Event Viewer” in the Search box.
For SharePoint 2013, by default, ULS log is at
C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\LOGS
Thanks,
Jason
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Jason Guo
TechNet Community Support

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