UserEventAgent(Not Responding) Process ID 369 ?

What is this?
I have been getting it since I bought the computer.
In the activity monitor it is showing as 3 threads/3.71 Real Memory/856.23MB Virtual memory
I was told it would be fixed in a upgrade.
Anyone else see it in Activity Monitor?
Is it slowing performance?
whenever I check Activity Monitor- there it is and I force quit it. It just comes back after a few minutes.
It bugs me.

OK, I'm just guessing based on my prior experience with this problem. I'm thinking it's caused by the audio software you have installed - Motion, DigiDesign, etc. I think these are part of Pro Tools, right? It's possible that the version involved is not fully compatible, and that's what is causing the problem with UserEventAgent.
You can test this assumption by quitting all those applications and then uninstalling them and any daemons, etc. that they may install including any system extensions they may install. If uninstallers are available use them. If not see:
Uninstalling Software: The Basics
Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Most applications create preference files which are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can located them in the above location and delete them, too.
Some applications may install an uninstaller program that can be used to remove the application. In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
Some applications may install components in the /Home/Library/Applications Support/ folder. You can also check there to see if the application has created a folder. You can also delete the folder that's in the Applications Support folder. Again, they don't do anything but take up disk space once the application is trashed.
Some applications may install a startupitem or a Log In item. Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder. Log In Items are set in the Accounts preferences. Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab. Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.
If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term.
There are also several shareware utilities that can uninstall applications:
AppZapper
CleanApp
Yank
SuperPop
Uninstaller
Spring Cleaning
Look for them at VersionTracker or MacUpdate.
For more information visit The XLab FAQs and read the FAQ on removing software.
Also, disconnect any peripherals associated with the software. Then restart the computer and monitor UserEventAgent. If it doesn't display in red as non-responsive then you know generally what caused the problem. Otherwise, rescan the same information so we can see what's running when all the audio/video stuff is not.
I'm going to hazard a guess it may be the DigiDesign software because they tend to lag a bit behind OS X upgrades. Worse comes to worse you may need to downgrade OS X to the last version known to be compatible. You should also report the issue to the developer.

Similar Messages

Uncaught exception application net_rim_bb_phone_app (46) not responding process terminated

My Curve 8330 has been getting a little bit funky lately. I get the hourglass for long periods of time, especially when I have more than one application open. Today I got the hourglass for quite a while until I finally got the following error message:
Uncaught exception application net_rim_bb_phone_app (46) not responding process terminated
When I enter it into the search on the Blackberry support web site, I get less than no help. Does anyone know what this error message refers too or can point me to some documentation that might help?
Thanks!

Let's ignore the error message for now (I even get a similar message on mine when rebooting, nothing I can do).
To prevent freezing or lagging/slow response on any BlackBerry, the most important practice you can adopt is to be sure to CLOSE applications when you are finished using them.
If you just hit the red "end call" key to go back to the home screen the application actually stays open and running in the background. If you do this repeatedly you will have lots of apps open and consequently your memory will get used up. Lack of memory is the biggest reason your BlackBerry slows to a crawl or locks up. If you get into the habit of actually using the menu key to close the applications this will at least slow down this memory-clogging process. You still may have to do a battery pull or use the "Quickpull" app once in a while when things get slow.
To check what applications are running on your device in the background, press the Menu key then choose Switch Applications. You will see the icons of each application there.
So now, check your applications running in the background. There are commonly four or five applications that will always be running (Messages, Call Logs/Phone, BlackBerry Messenger, Homescreen, and the Browser; there are other third party applications such as BeeJive, and BlackBerry Alerts which will also run in the background which you cannot close if you want them to operate). Make certain that the browser is NOT on an active webpage (open the browser and choose Menu > Close). Close any other applications that do not need to be running (the camera or a game you were playing or Google Maps).
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App Error 602 & "Uncaught exception: Application net_rim_bb_messaging_app(144) is not responding; process terminated"

Hi,
I have spent a whole and very frustrating day trying to solve the following problem and in exasperation I resort to a posting here. Note no changes had been made to the phone prior to the start of the problem.
My Blackberry 9800 Torch freezes on power-up. It can only be ‘unfrozen’ by taking out the battery or, if left alone, after many minutes it comes up with the white screen, ‘App Error 602' and ‘Reset’ which is highlighted. Resetting has the same effect as taking out the battery. After each restart, it goes through the usual security and time checks and then freezes again. However, on rare occasions I got the message “Uncaught exception: Application net_rim_bb_messaging_app(144) is not responding; process terminated”.
Soon after the restart, after the Security Software Verification and on confirming the time/date, there is a very small window of opportunity (literally a couple of seconds) to access the phone. After much trial and error, I discovered that (in Manage Connections) by disabling the Mobile Network and WiFi - effectively putting it into ‘aeroplane mode’ - the device would work, without any problem and indefinitely. Except, of course, I couldn’t access the phone network nor the internet, which isn’t helpful(!).
I have taken this opportunity to do a full back-up on to my PC, through BlackBerry Desktop Software (though I’m not sure this backs up downloaded Apps??). Separately, I've also copied all the subdirectories from the phone’s memory and media card on to the PC, retaining their correct structures (but presumably also copying the corruption causing the problem?).
Any ideas???
- thanks in advance!

The method you are attempting is the automatic method...sometimes it just doesn't work, and you must take control. The simplest way is to, on a PC (you cannot do this on MAC):
1) Make sure you have a current and complete backup of your BB...you can find complete instructions via the link in my auto-sig below.
2) Uninstall, from your PC, any BB OS packages
3) Make sure you have the BB Desktop Software already installed
http://us.blackberry.com/software/desktop.html
4) Download and install, to your PC, the BB OS package you desire:
http://us.blackberry.com/support/downloads/download_sites.jsp
It is sorted first by carrier -- so if all you want are the OS levels your carrier supports, your search will be quick. However, some carriers are much slower than others to release updates. To truly seek out the most up-to-date OS package for your BB, you must dig through and find all carriers that support your specific model BB, and then compare the OS levels that they support.
5) Delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
6a) For changing your installed BB OS level (upgrade or downgrade), you can launch the Desktop Software and connect your BB...the software should offer you the OS package you installed to your PC.
6b) Or, for reloading your currently installed BB OS level as well as for changing it, bypass the Desktop Software and use LOADER.EXE directly, by proceeding to step 2 in this process:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC.
If, during the processes of 6a or 6b, your BB presents a "507" error, simply unplug the USB cord from the BB and re-insert it...don't do anything else...this should allow the install to continue.
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Error message multiple times a day: application net_rim_bb_vvm(180 is not responding; process terminated

I have a Style 9670 running OS6 on the Sprint network.
I upgraded to this phone about a month ago. approximately 2 weeks ago this error:
application net_rim_bb_vvm(180 is not responding; process terminated.
at first it was every 2-3 days. its now happening 2-3 times a day. Sometimes I can hit the ok button highlight and can continue using my phone, but as of lately more often than not, I must pull the battery as the phone locks up.
BB support was unable to help. Sprint my carrier has been unable to help and wants me to drive another 30 miles to a "tech store". Any help would be appreciated.
Thanks in advanve.
FEAR is an ILLUSION

Hello ScottZski and welcome to the BlackBerry Support Community Forums.
This message is indicating an error with your device software. An application is not able to function properly and it's causing your device to error out.
That being said, it's fixable
I am going to assume you have the Desktop Software installed, seeing as you said you did an update recently. Back up your device data before we begin.
After your data is backed up, follow the steps in KB11320 to reinstall your software. Once the reload is completed, do a test to ensure the error is fixed by doing a reboot of your BlackBerry by removing and reinserting the battery.
When you go to restore your device data, it is recommended to do an essential data restore (such as your Contacts, BBM, Email, SMS). To do this advanced restore, follow the steps in KB23680.
You will need to also need to resend your email service books to resume email delivery. KB15402 will show you how to resend your service books.
Let me know how you make out.
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Uncaught exception: Application net_rim_bb_phone_app (59) is not responding; process terminated

Hello:
So, this is the error message that won't go away:
Uncaught exception: Application net_rim_bb_phone_app (59) is not responding; process terminated
In the 18 months that I've been attempting to use my BlackBerry Storm 1, it appears every few days.
Between that and the status icon that spins for minutes on end, I find that the smartphone that I should love is the device that I utterly dread trying to use.
From January 2009 to December 2009, I was calling Verizon for support two to three times a month. From calling *228 to updating the software, nothing has made my Storm something I can count on. After the December calls to support, I pretty much gave up.
The entire time I've been typing this very post, the status icon has been spinning (after pressing OK to the uncaught exception error message).
Any thoughts on what might resolve the error message and/or minimize the status icon spinning are greatly appreciated. Removing the battery seems to be the only "solution". But, if that's a solution, i wish I'd known what i was in for before investing in this device.
I hope your experience is better!
-Warren

Hello !
Try the following:
Simply delete all the Messenger apps (Yahoo, MSN or Live) which you might have upgraded recently / delete apps which were recently installed before the error which actually started occuring .
After that unplug the battery while the phone is still "on" and restart the phone.
In fact I had deleted a whole bunch of apps to facilitate my OS upgrade as I did not have enough memory on my Device.
This not only helped solve my above mentioned problem but also made my phone restart in less than 3 minutes (the earlier reboot was done in not less than 15 minutes !!).
Therefore my conclusion as from the above incidents is to keep your apps in the bare minimum so that your phone performs to the best.
Hope this resolves your Problem!
If your problem has been resolved then would request you to Click on "Like" and accept as "Solution" so that other Advisors doesnt invest their time on this Message anymore.
Thanks.

Application net_rim_bb_file_explorer (206) is not responding: process terminated

When I attempt to post an image to facebook, the device-Curve 8530 'locks-up' ... and I eventually receive this error...any insights?
Application net_rim_bb_file_explorer (206) is not responding: process terminated.
thank you.

I solved this problem by changing the theme to Precision Zen.
However, my inbox appeared twice. I had to hide one of them.
That's it.
I think it's not an OS bug, but a theme bug.
A bug, nonetheless.
Lucas Martins Moreira
I have a
Blackberry 8520 Curve
VIVO - Brazil
PIN 21EE8C7E

Uncaught exception: Application net_rim_bb_messaging_app(113) is not responding;process terminated

Hi,
I have a bb8900 and this msg came up earlier:uncaught exception: Application net_rim_bb_messaging_app(113) is not responding;process terminated
I don't have emails any more/my carrier is clueless in helping me.
I tried to sync my phone so I don't lose any new contacts but the desktop manager says my phone isn't connected although I can see the bb icon on my desktop...and I can see the media files etc.
Any idea what I can do?

Hi there!
There's pretty much no diagnosing those -- they are the equivalent of the random errors in Windows for which tracing the root cause is fruitless. Basically, these are the last out in the programming code -- some event occurred for which there is no handler in the code. The fix is a code update that handles the event...but, again, knowing what the event is is pretty much impossible. So, there are a few things to try:
Sometimes, the code simply becomes corrupt and needs to be refreshed -- just like a reboot:
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
There might be an updated code set from the carrier -- check them via this portal:
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
The toughest possible cause is a badly behaving app. To find it, there are a couple of options. One is to see if you can read the log file:
Go to the home screen. Hold down the key and type 'lglg'. (You will not see anything while you type).This will bring up the log file. Scroll down (probably many pages) untill you see a line that says 'uncaught execption'. Click on this line. The name of the app will be in the info.
The other method is to remove apps one at a time, waiting a while in between (I usually recommend a week), until the problem ceases...thereby discovering the offending app.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Uncaught exception: application net_rim_bb_calendar_app(216) is not responding; process terminated

can anyone help me what this means?
this happens whenever i open my calendar then it freezes then when i reboot my phone, this message appears on my home screen uncaught exception: application net_rim_bb_calendar_app(216) is not responding; process terminated..
help anyone!!

Hi shalala,
Welcome to BlackBerry Support Community Forums.
Try backing up your device via the BlackBerry Desktop Software and performing a clean reload of your device software. http://bbry.lv/bpv7DT
Make sure to test for the error message before restoring any data from your backup file.
You may want to restore essential data only. http://bbry.lv/bhaArf If you synchronize your organizer data, you may want to sync your data back onto the BlackBerry rather than restoring from a backup file.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Uncaught exception: application net_rim_bb_phone_app(49) is not responding; process terminated

When I try to add a new contact to my address book nothing happens and i get a message saying uncaught exception: application net_rim_bb_phone_app(49) is not responding; process terminated can some one please help me
Solved!
Go to Solution.

Hello !
Try the following:
Simply delete all the Messenger apps (Yahoo, MSN or Live) which you might have upgraded recently / delete apps which were recently installed before the error which actually started occuring .
After that unplug the battery while the phone is still "on" and restart the phone.
In fact I had deleted a whole bunch of apps to facilitate my OS upgrade as I did not have enough memory on my Device.
This not only helped solve my above mentioned problem but also made my phone restart in less than 3 minutes (the earlier reboot was done in not less than 15 minutes !!).
Therefore my conclusion as from the above incidents is to keep your apps in the bare minimum so that your phone performs to the best.
Hope this resolves your Problem!
If your problem has been resolved then would request you to Click on "Like" and accept as "Solution" so that other Advisors doesnt invest their time on this Message anymore.
Thanks.

Uncaught exception: Application net_rim_bb_addressbook_app(596) is not responding; process terminated

please help me, my sms is not recieved by my reciepient.
Uncaught exception: Application net_rim_bb_addressbook_app(596) is not responding; process terminated
thanks

First try a battery pull. With your phone powered on, remove your battery then replace it. If that doesn't work, reloading your OS probably will. Let us know if you need help with that.
I hope I've been helpful to you.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

Uncaught exception: Application net_rim_bb_messaging_app(444) is not responding; process terminated

Why does this happen and how can I fix it??
Uncaught exception: Application net_rim_bb_messaging_app(444) is not responding; process terminated

Hi there!
There's pretty much no diagnosing those -- they are the equivalent of the random errors in Windows for which tracing the root cause is fruitless. Basically, these are the last out in the programming code -- some event occurred for which there is no handler in the code. The fix is a code update that handles the event...but, again, knowing what the event is is pretty much impossible. So, there are a few things to try:
Sometimes, the code simply becomes corrupt and needs to be refreshed -- just like a reboot:
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
There might be an updated code set from the carrier -- check them via this portal:
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
The toughest possible cause is a badly behaving app. To find it, one must remove apps one at a time, waiting a while in between (I usually recommend a week), until the problem ceases...thereby discovering the offending app.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Uncaught exception :application net_rim_bb_addressbook_app(250) is not responding; process terminated

hi,
I found this error in my BB8520 "uncaught exception :application net_rim_bb_addressbook_app(250) is not responding; process terminated" and I can not save or edit contacts in the phonebook. nothing hasserved to reinstall the system to an earlier date. Can you help me please?
Solved!
Go to Solution.

This will work! After doing research you have to delete programs like yahoo messenger and Windows live OFF your phone. They interfere with the address book (Uncaught Exceptions is a program term that comes up when problems arrive). Anything else you don't use or that's not supported by your version needs to go to e.g. Font applications etc. After un-installing these reboot your phone and their you have, no more exceptions. Especially delete yahoo messenger and windows live or else this will not work. I am confident this works bc I just did this, so your welcome in advance. Have a good one

Uncaught exception: application net_rim_bb_qm_peer(310) is not responding; process terminated

Hi!!!
Error message "uncaught exception: application net_rim_bb_qm_peer(310) is not responding; process terminated" is been generating after every restart my phone.
And above error is been initated after upgrade of blackberry messanger. Also post upgradation, bbm get slow and sometimes hanged up.
Pls suggest!!

Hi and Welcome to the Community!!
There's pretty much no diagnosing those -- they are the equivalent of the random errors in Windows for which tracing the root cause is fruitless. Basically, these are the last out in the programming code -- some event occurred for which there is no handler in the code. The fix is a code update that handles the event...but, again, knowing what the event is is pretty much impossible. So, there are a few things to try:
Sometimes, the code simply becomes corrupt and needs to be refreshed -- just like a reboot:
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
If it won't boot up cleanly, then you may need to try Safe Mode:
KB17877 How to start a BlackBerry smartphone in safe mode
There might be an updated code set from the carrier -- check them via this portal:
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
The toughest possible cause is a badly behaving app. To find it, there are a couple of options. One is to see if you can read the log file:
Go to the home screen. Hold down the "alt" key and type 'lglg'. (You will not see anything while you type).This will bring up the log file. Scroll down (probably many pages) untill you see a line that says 'uncaught execption'. Click on this line. The name of the app will be in the info. Alternative methods for bringing up the logs are in this KB:
KB05349How to enable, access, and extract the event logs on a BlackBerry smartphone
The other method is to remove apps one at a time, waiting a while in between (I usually recommend a week), until the problem ceases...thereby discovering the offending app. Still another method is to reload the BB OS cleanly, leaving some time between adding other apps onto the BB so as to be able to determine exactly which one is the cause.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Uncaught exception: Application net_rim_bb_ addressbok_app (432) is not responding; process terminated

Uncaught exception: Application net_rim_bb_ addressbok_app (432) is not responding; process terminated.
Can not use the contacts on the Black Berry. How do I fix this problem?

Removed the battery and tried again. Seems to have soved the problem.

Uncaught exception application net_rim_bb_qm_peer (304) is not responding process terminated

uncaught exception application net_rim_bb_qm_peer (304) is not responding process terminated

Hi and Welcome to the Community!!
There's pretty much no diagnosing those -- they are the equivalent of the random errors in Windows for which tracing the root cause is fruitless. Basically, these are the last out in the programming code -- some event occurred for which there is no handler in the code. The fix is a code update that handles the event...but, again, knowing what the event is is pretty much impossible. So, there are a few things to try:
Sometimes, the code simply becomes corrupt and needs to be refreshed -- just like a reboot:
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
If it won't boot up cleanly, then you may need to try Safe Mode:
KB17877 How to start a BlackBerry smartphone in safe mode
There might be an updated code set from the carrier -- check them via this portal:
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
The toughest possible cause is a badly behaving app. To find it, there are a couple of options. One is to see if you can read the log file:
Go to the home screen. Hold down the "alt" key and type 'lglg'. (You will not see anything while you type).This will bring up the log file. Scroll down (probably many pages) untill you see a line that says 'uncaught execption'. Click on this line. The name of the app will be in the info. Alternative methods for bringing up the logs are in this KB:
KB05349How to enable, access, and extract the event logs on a BlackBerry smartphone
The other method is to remove apps one at a time, waiting a while in between (I usually recommend a week), until the problem ceases...thereby discovering the offending app. Still another method is to reload the BB OS cleanly, leaving some time between adding other apps onto the BB so as to be able to determine exactly which one is the cause.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

UserEventAgent(Not Responding) Process ID 369 ?

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