Users no longer have Send As permissions

All of sudden our users can no longer do Send As. The only change we made recently was change the primary smtp address across the board. THe funny thing is that it works in OWA just fine. Running Exchange 2010 SP3. I have done the following:
Reviewed server logs
removed user and added again (waited for refresh)
Able to confirm it works in OWA
Confirmed that issue is not tied to specific mailbox server
I can't see why changing the primary smtp address would cause this. The old one is still there, just not primary. I also wonder if cached mode may have something to do with it. Have a feeling it might be an AD issue but don't know. I'd like to know though
how is the process different from accessing mbx via OWA vs Outlook in terms of permissions. That will help figure this out.

Send as rights are conferred on the user object, not on the mailbox, so it's pretty much an AD setting.  I can't speak to why this might have happened since I've never heard of such a thing, sorry.
Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

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