Using a MAC to fill out PC Created PDF forms creating problems

We have created a number of forms using LiveCycle to be filled out by clients. They include submit buttons that send the form back as a PDF (rather than a data file). The forms were then opened in Acrobat 8 Professional and usage rights enabled to allow the clients to save a copy of the completed form.
They work great...unless the client is using a MAC. We have encountered the following problems with MAC filled forms:
1) client entered data is present but only visible when the field is clicked on
2) the Print and Submit by E-mail buttons do not work for MAC users
3) the tabbing order is inconsistent
Any ideas of ways we can make our forms more compatible for MAC users??
Many Thanks!

Hi Rod,
Sorry I replied a few days ago, but for some reason it didn't seem to get added to the thread. So, here we go again ...
The "fix field" script worked great for me. So, we have been using that solution when needed. Unfortunately, I am not enough of an expert on these things to provide an intelligent answer as to why it may not be working for you.
But, it also became evident from dialogue and testing that the issue only occurs when recipients use MAC Preview to complete the forms. So, on some forms I have just added a note saying - MAC Users: Please complete the form using Adobe Reader. As this is, of course, free software, which most people already have installed on their computer, this seems to prevent the problem from occurring as well.
Hope that is at least a little bit helpful.

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