Using a PC; converting a Word 2010 document to PDF; upon completion the PDF document has a dark and/or patterned background; I have tried "removing" the background but that has not worked.

Can someone help me remove what appears to be a 'background' that is created when converting a Word 2010 doc to a PDF format.  I am using the 'save as' method and selecting PDF as the file type.  I have used this method for over a year and have just had this "background" problem today.  It is not happening on all documents; so far it's just happened on 2 resumes but not on the accompanying cover letters which I think is very odd.
Thanks for any help you can provide!

Sara –
I’ve attached the converted documents so you can see what I mean.  The Word document was not shaded in these ways; it was just a white background…or no background at all.
I don’t know if these were created from scanned documents.
Thanks!
Sue Carline
Operations Assistant
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