Using adobe reader to open PDF files.

I downloaded, and had to delete and try again, adobe reader.  I couldn't open the PDF files I wanted to.  What did I do wrong?  I tried this 3 times.  One sight I needed to download and print allowed me to go to my applications open Adobe Reader and download it then to my computer. However, then I had to securely trash it as it wasn't something I wanted to keep on my computer being a finance page.  Another company I tried to do it that way after it said it coudn't read it, and it didn't work.  I never had this trouble before until I downloaded this new adobe reader.  What did I do wrong?

Thank you for the reply.  Answer to your operating system I have is:  Mac OSX Version 10.7.5
I did download and install  Adobe Reader XI  11.0.0
This is a different version that I first had, and I don't know where the first version went.
This all started when our internet provider had problems that went to all areas.  I might have been working on something when I lost my original...now sure.
When I tried to download a bank statement (and I tried to different banks using Firefox and Safari) I get the message:
"Adobe Reader Cannot Show Documents in this browser.
We are sorry, but Adobe Reader is unable to show documents in this browser configuration. Please use your browser to download this file and open it in Adobe Reader or Adobe Acrobat.  To avoid this message in the future, many browsers provide a way to turn off add-ons, and some are able to show this document, natively.  Please contact your browser vender for more details."
I don't know what they mean by "natively."
Then I get a gray screen that said adobe plug-inn had crashed so I could report it so I did.  Nothing happened with that.
Next, I checked to see that my add-ons were turned off and they were, but then I saw the plug-in section and ran it to see if my plug-in's were up-to-date.  All were except when I came to Adobe Acrobat NPAPI Pug-in, Version 11.0.11.   Under it was a notice:  Notice Adobe recommend Acrobat Reader 9.3.  So I clicked on that and it brought me back to the screen to download Adobe Reader XI 11.0.0.  This seems to have brought me back to the beginning of the circle.
?  I definitely am stumped.  I guess I'm going to try to internet to see if I can get to Acrobat Reader 9.3.
Thank you.  Eilsher

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