Validation Required before purchase
Both my ATV's, version 1 and 2, will suddenly not allow me to rent or buy content. When i try....it tells me "Validation Required before Purchase". I am sure that my apple ID and PW are input correctly. How do I force "validation"????
Any ideas???
thanks!
Ron
Got to your Account in the iTunes Store using iTunes. Make sure your CC is up to date as well as the 3 digit security code on the back of the card. I had the same issue once as well. This solved it for me.
Similar Messages
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A valid address is required to purchase
I just setup an iTunes account and now when I try to download a song or app iget a popup stating "a valid address is required to purchase. Click on Billing Info to got to the address page and correct your address." The address is correct. It is my billing address. I followed some advice and tried to change and save irroneous address info and then change it back with no luck. Any ideas?
Hello,
Please check if the billing address you are using is a valid one or not at the following web link:
http://zip4.usps.com/zip4/welcome.jsp
However before you try to update the billing information, please make sure that you have also reset the password for your account.
This being said, if the issue still persists you might need to report this to the iTunes Store customer support through email as there has been an ongoing issue similar to this and they might have an answer for this as well.
Peace.... -
Whenever I updated or downloaded a new app from the App Store, a message appears saying:
"Account Not In This Store
Your account is not valid for use in the U.S. store. You must switch to the Swedish. store before purchasing."
I made some research online and asked a few of my friends with the same problem. All they did was sign out of iTunes from settings>iTunes & App Stores or from the App Store itself and signed back in. It worked for many of them but not with my iPhone 4s. It really does get on my nerves to always sign out and back in to the App Store as it sometimes works and allows me to update and download or most of the time it doesnt.
When viewing my Apple ID account on my iPhone (after entering the password) it either views my account or says:
"This Apple ID is only valid for purchases in the U.S. iTunes Store. You will be switched to that Store. Try your purchase again."
So I press on OK then either switches me to the App Store app of its choice, or says "Cannot connect to iTunes Store".
I tried restoring iOS6 hoping it was a bad installation, but i still have the same problem.
Can anyone help me please?
ArianAre you sure your AppleID is NOT tied to the US store? If you are trying to buy an app from the Swedish store you will be unable to do that. Some apps are only available on certain stores. That is why you get the "Cannot connect to the iTunes store" message when trying to buy that app. Your updates are being done from the US store ; thats why you can update sometimes and sometimes not.
If you keep encountering problems contact iTunes support. They will help you sort it out. -
When I try to buy either an app or a song via iTunes, I have just started getting the following message and I am unable to change the store location. "Account Not In This Store. Your account is not valid for use in the U.S. store. You must switch to the New Zealand store before purchasing."
This problem has only just started happening. I am on an iPhone5 iOS 7.0.4.
Very frustrating. Can someone please tell me why & where the change has occured and how to fix it? In the past I have purchased many apps and songs on itunes and never had this problem.
Thanks a mill :-)Click here and follow the instructions to change the iTunes Store country.
(97125) -
I am trying to update my apps but keep getting a popup that says "Your Account is not valid for use in the US store. you must switch to the Canadian Store before purchasing." I can not find where to do this! Please help! Thank you!
[Apologies to pdesteele for this slight OT bit, but it's all relevant to your question, I think ]
We do have a place in the UK which we could use as an address, but for various reasons it gets a bit complex even though we still have a UK bank account. We moved to France when there were no iDevices and apps around, just bought the occasional music, so it wasn't a problem. Funny thing is I can't even download the free UK bank app because it's not available in the French store .
I'll live with the problem for now as we plan to move back to the UK in a year or so - we miss the weather . -
I can´t rent movies on Apple TV I keep getting this message: Verification Required Before you can make purchases, you must go to the ITunes Store on your Computer and verify your payment information ? Done and still aren´t able to rent.
Hi.
You will need an iTunes acount !! then just log in to it and confirm your card payment details.
I've don the same think!! good luck! it works for me. -
When I try and download app updates via wi-fi to my Ipad I get an error message "Your account is not valid for use in the Australian store. Your must switch t the US store before purchasing. I am currently in the US on wi-fi. How do I switch
Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3. Tap on your Apple ID
4.Tap "View Apple ID"
5. Enter your user name and password.
6. Tap "Country/Region."
7. Tap "Change Country/Region"
8. Select the country/region where you are located.
9. Tap "Done".
Note: If the change doesn't take effect, sign out of account and sign in again. -
Ysterday I updated to the new IOS6 on my Iphone 4. The phone service is provided by the Softbank carrier in Japan but I am an American and my Itunes account is U.S. After the update I get this warning when trying to install app updates "Your account is not valid for use in the Japanese store. You must switch to the U.S. store before purchase." This is something that must have occured during the the IOS6 install so my question is how do I get my Iphone 4 to recognize the U.S. store again?
Open the App Store and tap "featured", go down untill you see your Apple ID... enter there and tap "View Apple ID"... it should automatically ask you if you want to switch the store. Switch and thats all.
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My app store and itunes store are stuck in Japanese store. I already moved to the Philippines for about a year ago and my stores still won't change its location.
I already changed the region/country in my apple id. I tried to sign out and sign in back to my account. Tried it in app store, in itunes store, in settings app, in itunes in my laptop, in the apple website. It shows that my apple id is already set to Philippines, no matter where I sign in my account.
The problem is when I open my app store (or itunes store) in my iphone, it appears that it is in the Philippines store; however, when I sign in my account (and I tried to sign in everywhere), I cannot download any app from the Philippine store. When I try to download an app, it always says "Account not in this store. Your account is not valid for use in the Japanese store. You must switch to the Philippines store before purchasing." I have read everywhere and most of the answers say that it should automatically direct me to the correct store. It doesn't happen to me, apparently.
I have the same problem in both my iPhones. Both are iPhone 3GS and in version 5.1.1. I don't want to upgrade to iOS6 so please don't tell me to do so. Thanks!try logging out of of store and then log in again
and check this out
http://support.apple.com/kb/HT1311 -
when i attempt to download a 'free' app from the app store error message comes up: "Account Not in this store- your account is not valid for use in the US store. You must switch to the Guyanese store before purchasing."
Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3.Tap "View Apple ID"
4. Enter your user name and password.
5. Tap "Country/Region."
6. Tap "Change Country/Region"
7. Select the region where you will be located.
8. Tap "Done". -
I keep getting the message: Your account is not valid for use in the US Store. You must switch to the Canadian Store before purchasing. I have selected the Canadian store, but still keep getting the same message. Any suggestions?
Hi hi-liter,
Are you certain that you are signed onto iTunes & Apps in the Canadian store?
Settings>iTunes & App Stores, click on your AppleID, and then click on View AppleID. Type in your password, then click on Country/Region. Once there, follow the prompts and then select the Canadian Flag.
Hope that helps!
Cheers,
GB -
" your account is not valid for use in the US store. You must switch to the Canadian store before purchasing" this is the message I get every time I try to install an app. I am already in Canada, how do I get rid of this?
Welcome to the Apple Support Communities
See "Change your iTunes Store country" > http://support.apple.com/kb/HT1311?viewlocale=en_US&locale=en_US -
hi...when i want install the apps, it will appears : "Account not in This Store" Your account is not valid for use in Chinese store. You must switch to the Singapore store before purchasing", what should I do?
Do as advised...
See > Change your iTunes Store country
Here > http://support.apple.com/kb/HT1311 -
Account not in this store your is not valid for use in the U.S. store, you must switch to the Chinese Store before purchasing: Bing, Picasa PHO, Evernote, TED, Facebook, Weather Channel.
Looks like iOS6 caused it. Here's solution which works.
http://www.survivalguide4idiots.com/ios-6-bug-your-account-is-not-valid-for-use- in-the-xxx-store-you-must-switch-to-yyy-store-before-purchasing.html -
iPhone 5 Appstore Update Issue: Message Account not in this store.Your account is not valid for use in the US Store. You must switch to Australian store before purchasing.
Checked Apple ID and country is set to Australia....never been to US....Help1111Alright, let's check with iTS to see if they can confirm the nationality, and perhaps anything else that may be problematic with that account.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
I am also curious on what you mean by this:
My Id has made purchases and is synced with her phone..
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