Values for email tokens

Question

Dear Experts,
maybe it is a simple question however i am having difficulties finding the answer.
when i use tokens in emails, as for example %TECH_SUPPORT_EMAIL%, where is the value for these coming from? If I want to maintain it where do I look?
Thanks in advance.
venelin

Answer 1

Hi Venelin,
If you want to use the tokens in email then you have to set it in the script.
You can refer  to below example.
For a mail message like "User %RECIPIENT_FIRST_NAME%" have accessed the %DOCUMENT_ID% with the Supplier %VENDOR_NAME%"
To set the above token like RECIPIENT_FIRST_NAME, DOCUMENT_ID, VENDOR_NAME  use below script.
Properties props= new Properties();
recepientname= doc.getDocumentOwnerUserReference().getDisplayName();
documentId= doc.getDocumentId();
supplierName= doc.getVendorRef().getDisplayName();
documentDescription=doc.getDocumentDescription();
props.put(new String("TOKEN1"), "Currency changed to ADP");
props.put(new String("RECIPIENT_FIRST_NAME"), recepientname);
props.put(new String("DOCUMENT_ID"), documentId);
props.put(new String("VENDOR_NAME"), supplierName);
Let me know if this helps.
Thanks,
Raj.