Vdi 3.1 troubles with sunray server

hi
i'm not able to restart (warm or cold) sunray services from the webui (logged in as root) and the sunray server itself react not as expected (the sunray client stands on 26 D)
i found access denied messages in the log but i dont know why they occur i've not changed access rights or something like that
Feb 4 09:38:57 vdi inetd[645]: [ID 317013 daemon.notice] utrcmd[2981] from 172.27.35.16 33120
Feb 4 09:38:57 vdi in.utrcmdd[2981]: [ID 808958 daemon.warning] refused connect from vdi (access denied)
Feb 4 09:39:02 vdi inetd[645]: [ID 317013 daemon.notice] utrcmd[2990] from 172.27.35.16 33126
Feb 4 09:39:02 vdi in.utrcmdd[2990]: [ID 808958 daemon.warning] refused connect from vdi (access denied)
Feb 4 09:39:02 vdi inetd[645]: [ID 317013 daemon.notice] utrcmd[2992] from 172.27.35.16 33134
Feb 4 09:39:02 vdi in.utrcmdd[2992]: [ID 808958 daemon.warning] refused connect from vdi (access denied)
Feb 4 09:39:05 vdi java[2037]: [ID 521130 user.info] utadt:: username={root} hostname={vdi} service={Admin} cmd={} message={Services restart using warm restart failed for host(s) vdi} status={0} return_val={0}
Feb 4 09:39:05 vdi inetd[645]: [ID 317013 daemon.notice] utrcmd[3001] from 172.27.35.16 33139
Feb 4 09:39:05 vdi in.utrcmdd[3001]: [ID 808958 daemon.warning] refused connect from vdi (access denied)
could you help me to solve this issue?
thank you
br
Andre

Would probably need to see your VDI instance cacao log file to see why this is failing, but you might need to add the following to [libdefaults] section of your krb5.conf file, for 2008R2 AD server:
default_tkt_enctypes = rc4-hmac
default_tgs_enctypes = rc4-hmac
And then restart VDI services (/opt/SUNWvda/sbin/vda-service restart)
Note that VDI will actually try to query individual AD servers as defines as part of your AD Global Catalog when it tries to lookup AD domain data. This means you need to verify that your global calalog referenced servers are valid and having matching forward and reverse DNS information:
For example:
$ *nslookup -querytype=any gc.tcp.vdi.com.*
Server:          win2008.vdi.com
Address:     192.168.1.100#53
gc.tcp.vdi.com     service = 0 100 3268 win2008.vdi.com*.
$ nslookup win2008.vdi.com.
Server:          win2008.vdi.com
Address:     192.168.1.100#53
Name:     win2008.vdi.com
Address: _192.168.1.100_
r$ nslookup 192.168.1.100
Server:          win2008.vdi.com
Address:     192.168.1.100#53
100.1.168.192.in-addr.arpa     name = win2008.vdi.com.*
You'd want to verify that every record returned by the *nslookup -querytype=any gc.tcp.yourdoamin.com* command refers to a server that can be reached and has matching forward and reverse DNS. Otherwise, this may trigger VDI to have failures or delays in performing directory queries.
Beyond that, you need to look in the cacao.log file for errors that you can find and post.
Edited by: DoesNotCompute on Oct 13, 2012 11:48 AM

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