VDI in a box cannot connect DSfW

Dear All ,
I try VDI in a box user database to connect DSfW Domain ,
but they will show error " Could not connect to the user database",
have any one Has been set user database connect DSfW Domain?
Please tell me how config it .Thanks.

Hi,
I got same problem also.
We using VDI-in-a-Box 5.2 and DSfW of OES11 SP1.
When I configure VDI-in-a-Box 5.2 initial set up on web console.
I got error message "Could not connect to the user database at xxx.xxx.xxx.xxx with user administrator in domain xxxxx.com."
Vovo.
Originally Posted by rkamalesh
Hi John,
Please share with us the setup details
1. OES release version with patch level
2. Citrix VDI version
3. If any other details that will help.
Please confirm if you are entering the IP address of your Domain Controller/DNS Server, the domain name, and the corresponding administrative login credentials in the user database option. The domain administrator must be the Database administrator too.
If you are not able to figure out the reason for failure, request you to raise an SR with NTS. Our support will be able to resolve it.
-Kamalesh

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