Verizon 411 Business Listing: White or Yellow pages?

Hi-
This is first post and I hope I can get some help.
I have started a new emergncey business and I want to get on the Verizon 411 National Database.
Almost all of my calls would be first time customers because it is emergncy calls and people
would be calling and asking for a general listing and not asking for my business by name.
Do I want to be in the "white pages" or the "yellow pages" of the Verizon 411 National Database.
Thanks you for your time!
Donny

I talked to someone in Customer Service and got a run around. I KNOW it
can't be changed in the paper directory but CAN in 2016 Yet....I was told
it would be changed 3 yrs ago. So how can I trust ATT&T to do it? In
fact, I was NOT listed in the white pages directory 3 yrs ago as far as I
recall so I don't know WHO authorized this listing except maybe the
business owner at Catherine Ct. who could be getting MY patients? At least
MY bus. # is listed!
My proposal to Customer Service was to GET THE LISTING OFF ONLINE white
pages and Yellow Pages...NOW!! I see it's still listed under Catherine Ct.
after a week. I will continue to check and check and check. This is
uncalled for after this period of time! My IT lady went thru ALL the
websites, listings, etc. where I was listed. I personally had cancelled
the YP ad and the lady was very understanding and I have not been billed,
thankfully!! I would think with the 'wonderful' world of computers, this
should never have occurred.
Ellie O'Steen, LMT

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