Verizon is releasing another update tommorow: ED05 did not fix the miss call problem

I got  two voice mails today that did not show as missed calls . I call Verizon technical support and ask to speak to a  manager. He told me that several people are still having miss call problems and to expect a new update august 1 which is tommorow. I told him this is the last straw , if this new update doesn't work for me, they are going to have to give me a different phone or release me from my contract. This is so frustrating.

I called Verizon 2nd level tech support and they assured me there is NO ED06 update's said they haven't even finished rolling out ED05 yet. I think they just told you that to get you off the phone. I also have a Fascinate and have had problems and can't get them to replace my phone with a different device. I want the Droid Charge since it is the only other one that has the AMOLED screen that I originally chose the Fascinate for . They had a program that ended on July 28th the day that ED05 rolled out. They offered the Droidx, the Incredible 2, and the Droid Charge to replace the Fascinates that were having trouble. I had called to report my issues during this replacement program but was not told that it was going on and now they won't give me the Droid Charge because it has expired. I think since there are STILL issues-they need to bring this program back and allow us to get a different phone. I have been a customer of Verizon for 10 years and have 7 lines so I am REALLY disappointed that they can't work with me (or other customers ) especially since it is not something we did to the phone. It is a problem with either Verizon or Samsung. I don't know where to go from here but maybe if they hear enough from others that didn't have any success with ED05 they will start to replace them. I will probably go to a higher level to voice my concern. Let me know if anyone has any success getting a new device especially the Droid Charge.

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