VERIZON OVERCHARGES THEIR CUSTOMERS MONTHLY

I am not a happy verizon customer. every month they add additional charges onto my bill. every month they tell me I did cause the charges or I wouldnt be charged for it... Well I know for a fact that I did not use 411 at 550 am (thats morning people).... Also try getting a HUMAN on the phone takes forever.. I have NEVER NEVER had such horrible cell service before.. I WANT ALLTELL BACK... NOW

I would suggest reviewing your bills and seeing what the additional charges are. There has got to be a reason that your being billed for the additional charges. When you call customer service, Hit 0 & it will ask you to verify your ssn or password and then it will direct you to a rep.
Regarding the insurance, Vzw has no control over what Asurion sends out to you. If they do not have your current make/model in stock, they send the most comparable. Good thing is, If you get the Env Touch You are not required to get a data package since it is a replacement. The deductibles are set by Asurion as well. Vzw also does have Certified Pre Owned Devices that are at a discounted rate. They do not extend your contract, add insurance, and also have a standard 1 year warranty.

Similar Messages

How come Verizon Wireless will not give their customers a corporate number, email, or address to send complaints?

I have been with Verizon Wireless for 7 years and I have went through more problems in customer service in the last year then I have in my whole 7 years. Usually if I have a problem they fix it immediately, I tend to call instead of going into a Verizon store because Verizon stores just do not care about their customers. I am beginning to think the same thing about Verizon Wireless customer service.
Problem number 1: Verizon Wireless making changes to my account, aka payment arrangements, without my knowledge or consent. Making my phone shut off because I was 3 days late. Yes THREE DAYS... not months. Then after they turned my phone on because of their error I paid my bill. About a couple weeks later I decide that I want to purchase a new phone and want it billed to my account. They then tell me that no I could not have it billed to my account because my phone was shut off for non-payment. I then explained that it was an error, they then told me that they could not over-ride the system and I would have to wait 6 months to bill to my account. I asked if that meant I could bill to my account even if Iam late a couple days or what. They told me as long as my phone had not shut off because of non-payment I would be able to bill to my account, also that they would write a formal complaint on the person who made a payment arrangement on my account without my consent and they would get back to me. That was in Mar of 2013. I am still waiting for a reply from my complaint.
Problem number 2: In March of 2013 Verizon had an email option on their website where you could email corporate and they will email you back. Since then they have taken it off and will not give their customers email, number, or address where they can reach corporate at.
Problem number 3: Sept of 2013, it has been 6 months. I I then call Verizon to bill to my account a new phone, because I wanted to start a new contract. Well they tell me that because I do not pay on the same day of every month I will not be able to bill to my account and they can not over ride the system. I then tell them that this was not what was told to me in March of this year. The rep tells me that she cant do anything for me except investigate it and get back to me within 4 hours. I say okay and leave my number I wanted to be reached at, I asked if she was sure that she was going to call me back because I have been told in the past by verizon wireless reps that I would receive calls from them and they never bothered to return my call, because basically I was un-important. She stated that she would and she appreciated the business I gave Verizon for the past 7 years. (she was a supervisor by the name of Jeniffer in customer service on the east coast). 5 hours later I still had not received a call so I call back and ask to speak to a supervisor they then tell me that my claim was denied for "unknown" reasons about the call 6 months ago and they were not going to let me bill to my account and they couldnt help me further. I asked for a a corporate number, email, or address and they told me repeatedly that they did not know them and could not give them out if they did know them. That if I had a complaint he could notate it and make sure it was handled. Psssh just like it was handled 6 months ago. I daid thank you but no thanks and ended my call soon thereafter.
It just galls me that Verizon treats their customers who make them money by using their services and phones every year. They do not have any care for the complaints and actions of their workers as well as their customers.
I just want to know it anyone knows they corporate number, email or address??
Or maybe a verizon rep out there (which I pretty much doubt will respond to my question)
If I dont receive an answer soon I believe... no i KNOW I will be taking my $127.33 else where and maybe just maybe I can get better customer service, even if its just a tiny inch better than Verizons.
AT&T here I come.

yesterday i went to verizon with a 8 day old broken phone after 40 mins in line to be helped the sales staff at glenway av in cincinnati turned me around and sent me out the door without solving my problem or returning my less than 14 day old phone. i called corporate at >>removed<< they called the store and made an appointment with the manager to resolve my issue. when i returned to the store i was told i had to wait in line again so i decided to get loud enough for every customer in the store to hear what kind of customer service i was recieving. so then the employee at the door not the manager called the police on me and threw me out of the store so today i am returning my phones and am seeking other service providers but anyhow the corporate number i provided is a good one and the people you reach will solve your problem corporate level is does do a grat job but the customer service level and store level employees i have found to be very unproffessional and extreemly mismanaged.
>> Edited to comply with the Verizon Wireless Terms of Service <<
Message was edited by: Verizon Moderator

Verizon doesn't care about their customers any longer.

Dear Verizon,
I need to tell you about two recent experiences I had with Verizon Wireless over the past week.
First of all, I placed an order for in-store pick up at the Maple Grove, MN location on October 30. I went into the store a few times to try to pick it up. I waited for 40 minutes each time, and left because the store was so busy. I couldn’t get help.
When I finally picked it up yesterday afternoon, you were very close to losing me as a customer. Jeremy, the sales guy who helped me, was knowledgeable about the phones. I was upgrading at full retail price due to needing a new phone. Where things went wrong was when he continued to try to tell me about your leasing/Verizon Edge program… I told him I was NOT interested, and he kept pushing and pushing. This is my money, how I choose to spend it, and he was pushing the program very aggressively. When I threatened to leave, he said he didn’t make any money on the deal, and that it was a better business model for Verizon because you don’t have enough money to invest in your network (?) Really? Is that something you want to advertise to your customers?
So Jeremy backed off, but then the Store Manager started in again with me at the front counter about the program, and I again told him I would gladly walk away from my order and leave. He would not stop either. Jeremy finally got him to stop, and had I not needed the phone and had a friend with me, I probably would have left. My friend, who is also a Verizon Customer, was just as disgusted as I was with the Sales approach. I think the Maple Grove store is poorly managed, and this was apparent in my sales experiences there this past week, the sales associates’ behavior, and the behavior of the manager himself.
I stopped shopping at Circuit City years ago because the sales reps were pushing their extended warranty with the same aggressive attitude your employees displayed. They are now out of business. I stopped shopping at Best Buy as well. I would gladly stop shopping at Verizon and switch to AT&T or another competitor if you are having such severe problems investing in your network and need to badger your customers. I really hope that this is not the way you want to treat your customers?
Also note, that I went to into the Delano Shock City Cellular Verizon Dealer on 11/1 and they would not honor the $699 price on the Samsung Note III listed on my order confirmation or the Verizon Website. They were charging $801 and $160 for 32 GB Memory Cards. Pretty Crazy. Again, do you want stores like this representing your business and your brand?
Seriously thinking about canceling all three lines when our contracts are up…You have also removed the contact us feature on your website, so I had to contact you this way... Customer service is evidently a thing of Verizon's past.
Thanks for listening.

It's not a hidden fee if it is out in the open, the current way means there is no such thing as a free phone. The G2 may be on sale for $0 with a coupon, but it is actually $30+tax when you checkout.
All of my points are completely valid, you are like the typical large corporation these days telling their customers they are wrong.
1. Verizon works with LG, Samsung, etc., not Google. Verizon chose not to support the new Nexus 5 phone because it gets updates directly from Google. Sprint, AT&T, and T-Mobile all support the phone.
2. Verizon advertised quick updates for the Galaxy Nexus when it came out, at one point it took Verizon 6 months to release a new version of Android. Hardly quick to me.
3. The HTC One came out MONTHS after it was available for all other carriers in the US. Then, they charged a full $199 for it even after other carriers had already discounted it, this is a typical Verizon practice.
4. Verizon is the highest priced carrier, this is a fact.
5. When LTE was first released I was getting 10-20 mbps down, now I consistently get 1-3 mbps down. Verizon's LTE, in many areas, is slower than AT&T's HSPA+ 3g service.

Verizon is using the Elipsis tablets to steal data from their customers. The only way to stop data from registering as cellular data is to pull the SIM card. This occurs with wifi enabled and cellular,dara disabled. If,you take your tablet to a Verizon

Verizon is using the Elipsis tablets to steal data from their customers. The only way to stop data from registering as cellular data is to pull the SIM card. This occurs with wifi enabled and cellular,dara disabled. If,you take your tablet to a Verizonstore they will upgrade your data plan to cover the overage and credit the upgrade. You will then have to remember to downgrade your plan or continue to pay for more data. Verizon, how would you feel if I walked into one of your stores and started filling my pockets with merchandise? If cought can I just give the product back and say "oops, sorry"

Today, my FCC complaint hit the same person working on the BBB complaint. Jimmie has been very nice and seems willing to work with this problem. We have been able to come to an agreement. I paid the purchase price for the phone and he returned my upgrade and unlimited data plan. This is what would have occurred if Verizon had given me correct information to begin with. I am happy with this result. He also brought quite a few instances concerning the handling of my transfer and upgrade that did not follow proper procedure. I am also confident that I would not have resolved this without complaining to BBB and or FCC. Verizon had no interest in solving the problem nor did they show any propensity to keeping a 20 year client. Even though this last CSR was very polite and helpful, his sole job is to respond to formal Federal and State complaints. He is required by law to address every complaint and report the reporting agency the agreed upon results - good or bad. Again, I suggest - If you are not getting the proper customer service, complain to someone outside of Verizon. Jimmie had not received any complaints registered with Verizon directly and I still have not had any contact with any other management representative that I was told would call.

Is there someone at Verizon that still cares about their customers and will help make this right??

I have spent hours on two phone calls and a chat session regarding a billing discrepancy that is THE FAULT OF VERIZON and still no final resolution. My bill is due in 3 days and I want this resolved now because I don't want to not pay a bill on time because it won't be corrected in time and then my credit rating will fall due to THE FAULT OF VERIZON. I have been working on this problem for OVER TWO WEEKS and TWICE have been told that it was all set and that billing was being told to credit my account, yet STILL NO CREDIT HAS HAPPENED. One rep gave me his email address so that I could follow up with him in case something went wrong with the credit. I have emailed him and GUESS WHAT? NO RESPONSE. I have been a loyal Verizon customer for over 15 years with all bills always PAID ON TIME and THIS IS HOW I GET TREATED?? NOT FAIR. This is so unlike me to write something like this in a forum, but I have had it after receiving THE WORST CUSTOMER SERVICE EVER. WHAT AM I SUPPOSED TO DO NOW TO GET HELP? Is no one at Verizon support HELD ACCOUNTABLE FOR VERIZON MISTAKES?? A VERIZON representative listened to what I needed for business travel and they gave me the added feature that they assured me would be what I needed, and apparently it wasn't right. Is it my fault that a Verizon representative does not know the right answers to how their features work and now I am expected to pay OVER $300 EXTRA BECAUSE OF THEIR MISTAKE? When I take the advice of a Verizon rep I expect they know what they are talking about and that the advice is accurate. APPARENTLY THIS ISN'T TRUE.
Is there someone at Verizon that still cares about their customers and will help make this right??

After ANOTHER call I may be on track to resolving this. But WHY did it have to take several calls and chats over a two week period? WHY did I have to become a mean person to the representative on the phone to finally get this (partially) straightened out? Why does it need to come to that? I really don't want to have to get mean and get myself worked up just to get a billing problem straightened out that is VERIZON'S fault.
Verizon, please consider looking into your lack of proper customer support and make corrections. Even though this may be resolved, After 15 years of being a Verizon customer I will be considering another carrier when my contract runs out and all due to this horrible customer service experience.

I am done with Verizon for their inability to update Android in a timely manner. When my contract is up, after 10 years, I am gone.

Verizon,
Nobody.. and I mean NOBODY is buying your crap. You don't update to the latest software in a timely manner. The entire planet has the KitKat update for Android and you don't under the guise of better experience. That is crap, everyone else can do it but you, you are inept.
Additionally, you are the most expensive by far and the guise of biggest network. I really don't care about the biggest network, I use a very small percentage of it so this is no excuse. AND if you are the biggest how come EVERY carrier can beat you on price and get updates out faster?
Your new tiered plans "Family Share" crap.
I do how you still charge me for data, voice, and text.. even though at the end of the day these are all just data packets across your network. I love being charged three times for the same service though.
You want to really be the best, then change your ways.. but I am done waiting around for you.. this contract ends and I am gone.

After 20 yes TWENTY YEARS being with Verizon I to am done with their cell phone business. I have had nothing but problems with my "new" Droid, which I was "steered" to by a tech who told me what I should have not what I chose, my weakness was to still trust the employee had the best interest of their customer at heart. Brewhahaha! Boy what a error that was on MY part. I got a phone that has been defective from the moment I turned it ON.
I first had home service with Verizon for many years...then wifi....then the bundle. Great, all I can say is as this company has grown, they have fallen apart on their customer service and their policies. Their nothing more than yet another CORPORATE mentality company whose bottom line is PROFIT.
My droid arrived, it would not hold a charge...it would not always take a preference I chose...it would change things on preferences on it's own (wondering if my phone is like that car in the movie "CHRISTINE") and was encouraged to keep using it, I just either didn't understand the "smart phone" ...or my age was allowing them to think I could no longer learn to use anything other than a rotary phone. One tech actually told me to take the battery out and reset the phone, hmmm...sure right and ruin the phone? RIGHT...who trains these people???
Verizon is no longer any resemblance of the once good company it just to be.
Today my day was horrible. (your just lucky I told blab on about the last three months dealing with them!)
Having just spent the majority of my day being transffered from one department to the next (seems they now have to transfer you if there is something as simple as adding an e mail to the order that was cancelled in error by the way to replace the lousy dysfunctional Droid I got) no one person can do what ever your account needs. Half way through my completely messed up day, I got so tired of this syrupy fake responses telling me to have a wonderful day and enjoy the rest of my day..and it was a pleasure to serve me.... after way to many transfers to other departments...they started sounding like they were recorded bots...or flight attendants. I just had to ask them if they served peanuts and cold drinks. HARD LIQUOR?
So now I am waiting for my "reburbished" droid. (again)..checked on why I had not gotten it...it was cancelled flagged by "fraud". WHATTT? Fourth time I have ordered something and this has happened, and no e mail asking me to contact them. I live in a senior gated community and they are trying to tell me "someone in your gated community attempted to commit fraud" so MY order gets flagged. (half the seniors in this gated community are half dead the others are either in Palm Springs or traveling...and the one who are slightly mobile...might not remember how to even get to the mail room .and back to their house..granted UPS requires I SIGN for the phone...but impossible since they flagged and did not send the phone out. So, here I sit, wondering after three months of dealing with these (not so funny) clowns and gain absolutely NO satisfaction, except to say....adios...when my contract ends. AT&T hopefully is better, but who knows..this phone situation may be the death of me yet..and in the end VERIZON will not longer have to waste their time or mine transferring me to try to get a 1. working phone 2. my order actually processed correctly 3. have to re-educate their techs.
I no longer TRUST Verizon, I no longer believe they have the interest of their customers at heart. (what heart?) and about the only thing I don't understand is they sell me a phone, then a package to buy time...but also $30.00 a month fee to connect to their lines? Shouldn't that rather come with the package deal??
Signed..done with Verizon squeezing me two ways to Sunday. I just hope some other company comes in with a plan to beat the socks off these top providers of cell services in the states...and I'd like to just sit back and watch the huge exodus of people leaving. The pickens are ripe to do just that.

Frustrated with Verizon and their inconsistent Customer Service

I am so frustrated with Verizon and their Customer Care/Service. I have never been told so many different things. It seems that there is no consistency with what they tell customers. I called and explained to them that I have been with them for over 20 years that we were looking to save on our monthly bill. They said that with my employee discount, and they checked to see if I qualified for other discounts, I didn't and they lady could have cared less to help. My Verizon/employee discount is changing (decreasing in percentage saved), Sprint and AT&T offer a higher discount with my employer. I spoke to Sprint and AT&T and they offer not only better discount, they are cheaper (and AT&T coverage is better here where I live, versus very broken up where I live when it comes to Verizon). Anyway, I called back and spoke to a Rep. named Kayla who was more than happy to keep us at Verizon. I questioned the Edge plan, and that none of our 5 lines where up to where I could get it. I asked her if she could speak to someone and make an exception. She did and said that was not a problem that since we had been loyal customers for over 20 years, I could do the Early Edge on all 5 lines, that she could go ahead and place an order for 5 new phones of what we wanted - and that when I received them, then I would have to send Verizon back the 5 phones that we currently have. I thought great. I'd be saving atleast some money going this route. I told her that I wasn't sure which phones we wanted that I would find out and call back. I did the online chat later because I had a question, and that Rep told me - No, that wasn't going be happening at all that I was misinformed. This is not the first time that this has happened with Verizon. A rep in a store told me if I bought this Verizon tablet ($99 with a $99 mail in rebate - Free, I liked that - then he said if I did that, he could save us $20 per month on what we were currently paying per month). Well, low and behold - I got an extra line - a tablet that I had no use for (he got me at the whole "I'll lower your bill $20 per month". I fell for it, and it didn't save me one penny. In the meantime, I put Sprint and AT&T to the test - I spoke with each of them about 3 different times each and got the same answer each time from both of the providers. Customer Care/Service and consistency and not misleading customers is what is selling me. I will gladly spend my $3,400/year elsewhere - and save money in the process. Anyone else have similar experiences???

Early Edge works by having you turn in the phone on the line that is early edge upgraded. You then start paying for the full cost of that phone over 24 months, sooner once you get to 75% paid off on that phone, where you can trade it in and start again on another phone, but you will have lost the money already paid up to 75%. When you trade in the phone for Early Edge and then trade in the new phone for edging up, the phones must be in perfect working order with no damage of any kind.
The money "saved" comes from being on Edge where, if the phone is on a plan with 6GB or more data, you save $25 per month on each Edge phone, $15 if on a plan with less than 6GB. However, you turn around and put that $25 back onto the phone payment each month, so you DO save $25/$15 but you basically break about even on a 6GB and greater plan after the phone cost.
BUT, in the end, if you get a better, more reliable signal from ATT, and you have an awful signal with VZW, you might consider a switch, but you'd have a large sum of ETFs at this point to cancel all 5 lines. There are also special stipulations as to who and when one can Edge up or start Early Edge, such as 6 months straight on-time payments.
Verizon Edge FAQs | Verizon Wireless
Early Edge is basically just starting the Edge plan early, so the above page should answer a lot of the questions regarding eligibility. Be warned however, that there are a lot of people with issues who decided to take advantage of this program, namely the trade-in process of sending old phones back and then finding charges on their bill for phones that were "not" received at the warehouse.
It is my opinion that you should not go this route, because if you have less than stellar service now, you are setting yourself up for possible frustration and another 2 years of disappointment.

Why does Verizon overcharge the hell out of you?

So, I find out today that I have been charged $207 for this last month. I called in to ask about it and customer service was fairly nice. Although they did charge me for an "early termination fee" for the line that I had terminated a month ago ($65). I had looked up the date and I had planned that it would be disconnected after the 2 yr contract was over. However they still went ahead and charged me with this **** Fortunately the customer service agreed with me that I had terminated the line after the 2 yr contract and gave me a credit for this fee for next month. I will see if they will credit me on the next bill and I sincerely hope so because if not I am going to complain at the consumer affairs about Verizon Wireless.
Now, I also had changed my plan when I terminated that other line, so I would be getting the minimum 450 min. with unlimited text and 2G data usage as I have an iphone 4. I asked the lady on the phone and she said my bill should not be going over maximum of $110.
When I was sharing a line with that other phone I was getting charged about $145 / month and even with the $65 charge, my bill should not have been over $110 with the plan changes I have made.
I wanted to ask everyone for your opinions. Is this verizon overcharging the hell out of me? or Am I just mistaken?
I feel like this happens a lot to the customers at verizon and I've read multiple threads of them overcharging the customers. Honestly, I feel like this is total B.S as my friends with AT&T can get a better service with only $80. I am seriously considering changing my wireless provider as verizon had done this to me several times now.

Lunytoon wrote:
I also was overcharged when I changed plans with 4 days left on the billing cycle. When I got the bill, I saw they refunded the my money for the month in advance that had already been paid and then charged me a full month at the much higher rate for our new plan. How is that legal? You get billed an entire month for 4 days of service. It all depends on how you dated the change and what the circumstances were. For example, say you were on a 700 minute plan and had noticed you used 1200 minutes in the first 26 of 30 day cycle so you upgraded to a 1400 minute plan. You could have had the change take place that day and have an allowance of 607 minutes for the 1st 26 days resulting in an overage of 593 minutes for those 1st 26 days. You would then have an allowance of 187 minutes for the last 4 days of the month. This scenario would have given you a refund of 4/30 of the 700 minute plan and a charge of 4/30 of the 1400 minute plan on your next bill in addition to that 593 minute overage of $267(593 x 0.45) . ON THE OTHER HAND, you could also have back dated the change to the beginning of the cycle causing the scenario you describe of having your current plan charge refunded and the entire month at the higer plan rate, however you would not have had any overage of $267. Which would you prefer? The entire month's charge with no overage, or a partial month's charge with a $267 overage fee? I know which I would prefer!!!!!
Why don't the service reps let you know you are so close to the end of the billing cycle when you are in the store working with them on your order? I would have waited the few days to start a new cycle. I just got an email saying I got a $25 credit, but can't find any explanation anywhere what it is for. They owe me more than $25.

Does Verizon train their customer service reps? I say NO!

Been trying to but an equipment protection plan for my new phone. Called customer service and was told about their $8 a month plan and decided to buy it. 4 days later i get my first e-bill and it says I bought a completely different service (tech coach)for a different amount of money ($7 a month). I never heard of Tech Coach and I don't want Tech Coach! So i called back again. I was told there is no $8. plan only a $5.87 plan or a ten dollar plan (hmmmm). I asked the CSR to show me the plans in writing. The CSR could not! I asked to speak to their supervisor and they said they could only put me back into the que ( I already waited close to 15 minutes for this rep. I called again and a young man named Trevor said he could help me. He said there is NO $8 plan..... but he contradicted himself so many times that I finally called the Insurance company directly and was sold the original $8 monthly plan I wanted in the first place ( I hope)! so I have determined that Verizon's customer service department you get sad sack CSR's who lock you into a 2 year contract but lie and deceive their customers by giving false or misleading information. DEMAND TO SEE EVERYTHING IN WRITING!!!! Then you will have them by the short hairs instead of the other way around. Glad I have a few more days to cancel if i want.

Just some fyi, there are only a few different asurion plans. The $5 one is for basic coverage (with the deductible, of course), there is the $8 for basic coverage and the the 1 year extended warranty, and THEN there's the $10 which is the same as the $8, plus Tech Coach.
The $10 is ok for iPhones, being iPhone is $9.99 for what is normally an $8 plan with any other type of device. They're already paying high dollar for coverage, so may as well give them tech coach for a penny.
VZW doesn't train their reps nearly as well as they should, and it isn't the reps' faults. They're literally trying to do all they can with almost no help. They aren't lying or giving misleading information, they're just relaying what they have..
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Verizon to charge customers a $2 fee when paying bill online or over the phone starting January 15th

Doesn't Verizon make enough money from our bills every month? The only way to avoid this new charge is to enroll in auto bill pay, pay by VZW gift card, pay in store, or to pay by check. My question is, are they going to start paying us for the problems with the phones and with the service that we supposedly buy from them?
http://www.droid-life.com/2011/12/28/verizon-to-charge-customers-2-fee-when-paying-bills-online-starting-january-15/#more-57330
I am going to start sending them a check every month, back to the non-green movement. I'm thinking of also opting out of the paperless statements, and make them send me a bill every month...
We need to display our disappointment with Verizon with this new fee. This was put in place to make it convenient for customers to pay their bill online, and now they want to charge you for that.....

Verizon is discriminating on the bill pay online.If Verizon charges for one they should charge all.I plan on taking my buisness and everyone in my plan as well as in my family group to a different phone carrier.I will not sign up for auto bill pay for I do not get paid on the same days every month and I will not be charged for funds not avialable on the due date.I will not give control of my money to any buisness I do buisness with other than the bank.When we make our move, I'll be taking roughly $1500.00 a month in buisness to another carrierthat does not penalize it's valued customers on their pay methods.All Verizon cares about is themselves not their customers that keep them in buisness.

Why is Verizon blocking its customers from using OpenDNS service?

I have always used my devices through my home WiFi until recently my phone and tablet are not using my preferred DNS server. I'm considering changing wireless companies if this issue is permanent.

Verizon does block certain ports for safety and security reasons. That is true. They have a responsibility to protect their customers and their network.
You state in the past your tablet and phone was able to connect to your home WiFi network using Open DNS.
The part I am trying to get across is the tablet and phone have no idea what DNS you are using.
A properly set up network either using your broadband or DSL providers network versus you using the open DNS service is not going to stop the tablet or the phone from making a connection to your mode/router.
In example I receive my connection through RR. I then have my own modem connected to it, my modem grabs its DNS from RR. This modem also has WiFi built in. So the address is 292.168.1.100 but I can change it.
My router now is accessed via 192.168.1.1 but in the routers settings I can use open DNS or any other proxy server I have rights to.
I use different id names for both WiFi devices. So I set my tablets to use a dedicated address, in fact every device is set to use 192.168.1.25, or 24, 23, or 13 and so on. This forces all connected devices to acquire the same address each time.
However it makes no difference what DNS server I am using. As long as my modem/router has a solid connection to the net my devices will always work and do.
Good Luck

My iphone was stolen, I was told by an apple employee in canada that sometimes their customers discounts on the next purchase is this true?

My iphone was stolen, I was told by an apple employee in canada that sometimes their customers get discounts on the next purchase is this true?

Not from Apple, but if your carrier subsidizes the cost of the iPhone and you are eligible for an upgrade price with a new phone.

BT is sending all* of their customers through a sp...

Hello,
BT is sending all* of their customers through a specific proxy for specific domain(s).
When they go to a specific website of mine, they are proxied to it via the IP 194.72.9.24, which is located in London, regardless of where they are located in the UK (even if they are up North). The issue is specific to only one of my domains; if they connect to another website of mine, their genuine IP shows like normal, and their are no issues. It honestly is quite baffling.
This is specifically problematic for me because I run a ranking website for websites who want promotion, and they are ranked based on how many votes they receive. I rely on IP addresses to validate if a user has voted or not. These websites send their users to my website to vote if it appears that their IP has not voted that day, and then they are sent back to their website after they have voted and their IP is logged.
Generally this works all fine and dandy, and there are no issues because people can generally be associated with their (genuine) IP for a day, and there are no worries. But when the website asking if a user has voted is sending their genuine IP to check if they voted, and it comes up as no and they are sent to my website and I check their IP has voted it shows up as a different IP, you can see why this is extremely problematic.
I'm not really sure what to do, as this is a major issue, and I can't imagine how this could ever be considered a good idea in the first place. You're literally giving every single user connecting via BT the same identity, which could be extremely problematic even if a specific user were to do something bad, as there's no way to truly know who did it, and everyone with that address would be deemed as harmful subsequently.
In case you are inquiring as to what domain of mine is being affected, it is "retroslist.com"; it shows the same IP (194.72.9.24) for any BT customer connected, as mentioned above. All of other websites that I run do not have this issue.
* While I can't confirm that it's every single BT customer, every one that I have spoken to is proxied through this IP in London when connecting to my specific website.

Your actual IP address will be whatever POP site you are connected to, it can be anywhere in the UK, and has been known to even come from the USA, as BT are global.
That is assuming your website runs on the BT network?
I would not rely on BT updating the Ripe database as to the IP usage. If you want to check if you are on CG-NAT, the bit at the start of this page will give you a clue.Port forwarding problems - just as an indication.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Hi I Have A Prepaid SmartPhone Right Now With Verizon For About 7-Months So Far. I Have Always Paid On Time No Missed Payments Good Standing Account, I Tried To Switch Over To A 2-Year Contract With Verizon And They Wanted A $400 Deposit For Only 1-Line.

Hi I Have A Prepaid Smart Phone Right Now With Verizon For About 7-Months So Far. I Have Always Paid On Time No Missed Payments Good Standing Account, I Tried To Switch Over To A 2-Year Contract With Verizon And They Wanted A $400 Deposit For Only 1-Line. Is There Anyway I Can Use My Excellent Payment History With There Prepaid Department To Switch To A 2-Year Contract And Not Have To Pay The $400 Deposit. And This Is Due To The Fact I Have No Credit History Whatsoever

Since you have no credit history, my guess is you would need at least a year of on time payments, and I'm not sure a pre-paid account would qualify as you can stop at any time.
You didn't specify your age, but getting started int he credit world is not easy - you may try applying for a gas card, or a credit card, and USE them, pay them off each month - and expect to take a year or more to establish a record.

To access their payslips / monthly statement online

Hi Experts,
Pls provide me the inputs for the following
1) Should allow annuitants (retirees who get annuity payment) to access their payslips / monthly statement online
2) Should also allow them to update their bank and address information
3) Should provide a feature for them to download the annuity control declaration form
what are the trasactions to configure the above said things.....
Higher point will reward for each answers
Thanks in advance
Jasmine

That all sound like ESS (Employee Self Service) to me.
I think you can use a Business package
look at:
https://www.sdn.sap.com/irj/sdn/developerareas/contentportfolio
Business Package for Employee Self-Service 4.6C - 4.7
As far as i remember all the documentation for this BP's is at SAP Marketplace.
Hope this help!
Juan Reyes

VERIZON OVERCHARGES THEIR CUSTOMERS MONTHLY

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