Verizon Rewards Partners???

Does Verizon have any idea that some of their partners in the Verizon Rewards program are complete scams? I won an auction in the Verizon Rewards for a $25 Restaurant.com gift card. As I have come to learn, this is a complete scam. I can't use this card for $25 at any of the local restaurants listed, but rather can only use $5 at any one restaurant, in any one visit within any one month! What a crock of horse dung. Then to top it off, I find out that some of the local restaurants won't even accept the paltry $5 certificate as they say that Restaurant.com doesn't reimburse them so they no longer accept the certificates. Come on Verizon.....display some ethical business sense here and drop these jokers from your rewards program. The rewards program is scam enough without making it a multi-company conspiracy by working with the Restaurant.com pirates!

No, please re-read. I read as much of the terms and conditions as I could at the time, and with the belief that I was bidding on a $25 dining gift card. Now even you would have to admit that you would believe that a $25 gift card meant that the card had a retrievable value of $25 towards a dining experience at any of the restaurants listed (and I did check to see what was available in my small rural area). The fallacy of the transaction is that sure, its $25 but $5 at a time and redeemable at the rate of $5 per visit, per month, per party. Compound that disappointment by the fact that it may not even be redeemable at the locations listed, due to difficulties between the provider and the restaurants. I'm voicing my complaint here with Verizon for participating in such a shady practice. Sure, everything may be within the letter of the law, but it doesn't mean that its ethical or right. Verizon wants to use the rewards program to try and generate business and/or brand loyalty. I'm voicing my displeasure with the result of the transaction. Do I want my points back? No, not really since the rewards auction process is such a calamity to begin with. However, maybe my rant can prevent someone else from falling into the same trap. The advice here is that if you plan to bid on an auction, I would highly, highly, highly recommend skipping over any of the aforementioned dining gift cards.

Similar Messages

Can't use the Verizon reward card

I am not able to pay anything with my Verizon reward card, not even my own Verizon bill.
Try to talk to somebody calling the number in the back of my card (Visa) but there is no option to talk to somebody.
Is that only happening to me? Tried to search around but couldn't find much besides people complaining about not received cards.
Any help/direction will be appreciated.

What is the reason given for not being able to use the card? For assistance, please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

Where do I download Verizon Rewards app for my phone?

I just signed up for Verizon Rewards. The info talked about a mobile app for Rewards. Where can I donwload it?

MNJJ, glad to hear that you are getting started with Verizon Smart Rewards and I hope you find some great deals! While there is no dedicated application for the program, you would be able to redeem and view your points with your My Verizon Mobile application. That application can be found in the Google Play Store as well as Apple's App Store if not already on the device. Hope this helps!
AdamG_VZW
Follow us on Twitter @VZWSupport

Verizon Rewards Card

Verizon/rewards site states that my card was shipped on 10/16 and I still have not received it. What can I do? Any and all help is appreciated. Due to Hurricane Sandy I can not make outgoing calls on my cell phone and am without power at my house. If need be I will call when it comes back on. Thank you for your help.

You can try to make inquiries via live chat or email, but a phone call later might be best.
http://www.verizon.com/contactus
Choose “Live Chat.”
If a chat agent is available to assist you, the chat link will become live after the page is fully loaded.

Verizon Rewards Auctions bids all went to ZERO last week. Can I get confirmation from other players?. September 8th 2014?

I just need confirmation from other members. If they experienced all the auctions stopping at zero as if they won the auction. Than waiting about 15-20 seconds and than they would start back over. This was in extended play. I'm not talking about the 10 second start over. They literally went to zero for awhile than started over. Also people still bidding on auctions that were at a zero time limit for over a 1 to 2 hour period.. All of which all of them had points above up in the 100,000 levels? on small items. This happened around 9-10Am in the morning on Semptember 8th, 2014. IT WAS NOT A BROWSER ISSUE.

I certainly want you to enjoy the program thenicker2015! I apologize for the time you have spent in effort to resolve this. I'm confident our Verizon Wireless Smart Rewards Center can provide a resolution. Please teach out at 866-962-3713. Thank you.
TominqueBo_VZW
Follow us on Twitter @VZWSupport

Scammed the amount of Verizon rewards card

I signed up in November 2014 with Verizon being told I would get a $400 rewards prepaid card. I was told that I have to pay two billing cycles consecutively and I will receive it the third month. The triple play package I signed up for (which was the highest package)I was told it would include channels like all cable channels, I would get premium channels as well. After service was installed I noticed I didn't have channels like ESPN So I called to ask and they corrected it without informing me Anything else. So I got an activation code in the mail and email and phone call letting me know my card should be here soon. So far I still never received it yet and after tracking it down its only $250 I'm going to receive and not $400. They said it's because I added ESPN when I told the rep i was informed I was supposed to have it and they corrected it. it was a mistake on their end. And now because of I won't get what I was entitled to. I'm switching back to time warner. Don't switch to Verizon. There full of it with the rewards card offer. R

I am having a problem with the same reward card. I received the card and PIN number. I am trying to activate the card and it is giving me errors. I have now been on hold for half an hour after talking to a rep for 5 minutes and him telling me 3 different lies, so I asked for a manager. The absolute worst experience and customer service I have ever had. I will look into all recourse to canceling my package

Verizon Rewards program Joke or just flat Scam?

Most Rewards programs let you redeem your points for gift cards and other items. Verison Wireless rewards progam gives you a 10 percent discount with amount of points so in reality you have agreed for Big Brother to have access to your personal information for nothing. As if Verison Wireless does not have enough money!!! SO is this really a Verizon Joke or just plain Scam?

Oh wow MascotRay! Dragnfly18 was right - that does sound fishy. I'm glad you got suspicious because that call certainly didn't come from anyone authorized by Verizon Wireless. We've been made aware of these types of phishing scams, but usually phishing http://bit.ly/HnsTP8 is in an email form. Protecting customer privacy is a top priority at Verizon Wireless and we definitely appreciate you for being proactive in sharing what happened with you.
Keep your information safe. If you're ever in doubt, reach out to us before you give out your information to someone fishy.
Thank you
JenniferH_VZW
Please follow us on Twitter @vzwsupport

Why does Verizon try to force me to agree to Verizon Selects in order to sign up for Verizon Rewards?

When I try to claim my points, it won't move forward until I agree to Verizon Selects, to which I will never, ever agree. How do you get your points without giving up any semblance of privacy?

Because that's how it works. No such thing as a free lunch. If you don't agree you don't get your points.

Can I opt out of Verizon Selects and still earn Rewards?

Verizon Rewards sounds like a great idea, but I don't want to be sharing my information about everything that I do with any company, let alone a marketing company that will target me with ads, etc. I just want to be rewarded for being with Verizon for more than a decade... sometimes it feels like no company has any respect for customer loyalty.
So, can I join Verizon Rewards and opt out of Verizon Selects to protect my privacy?
Thanks,
Dave

According to their website and the page about signing up for Verizon Rewards:
"Participation in Smart Rewards may require enrollment in Verizon Selects, which personalizes marketing customers may receive from Verizon and other companies by using information about customers' use of Verizon products and services including location, web browsing and app usage data."
It says "may require enrollment", but I don't know whether or not that means that it will, or that I will opt out. There's another discussion on here somewhere that asks this same question, and the Verizon rep's response was "We'll send you a private message", which bothers me... why can't they discuss it on that post?

Verizon Smart Rewards Daily Deal Frustration!!

I feel ready to give up on smart rewards. This program has been nothing much frustration and really a slap in the face to loyal customers. I gave up on auctions a long time ago. Impossible to win. So the only thing I've been able to use is the Daily Deal. Most of the time is crap that I could buy cheaper on Amazon.
However, like today, Verizon will offer up a good gift card. I was logged into the service right at the second today's card went live. Click add to cart. And then the website locks up. Finally the screen tells me that sorry we are sold out. So basically daily deals are now like the auctions, it's a race to see who clicks the mouse the fastest? Cmon Verizon, no other company operates that way. Everyone who has points should be given the opportunity to purchase your daily deal instead of having to fight the mouse clicks.

I can't get the Daily Deal at all any more at this point. I made a video (I call it "Verizon Daily Deal Scam" haha) that I am going to upload to YouTube, which shows how the deal is available, but when you click 'Add To Cart', the page just reloads and nothing is actually added to the cart. I had time to click 'Add' at least 10 times, go to the empty cart to show it on the video, and then go back and click some more, all while the item was still available. The video makes it totally obvious that it would be impossible to actually get the offer, since it won't ever go into the cart, so the customer could never actually buy it.
I also had a conversation via email about this with the Verizon Rewards Customer Service (I may be playing it a bit fast and loose with the word Service here). They promised to send "as a courtesy" the card that was offered the day I was complaining about this issue. They never sent the card. I called and spoke with Customer Service for the rewards program. They tell me someone will call me; no one ever does.
This whole program is a huge waste of time. I would also like to comment that I am totally insulted by the actual NAME of the program, or part of it anyway. Did anyone notice that Verizon basically forces you to ALSO sign up for something called Verizon Selects when you sign up to use your points in the rewards program? They tried to write the description in such a way that implies that you are getting something from the program, specifically more targeted marketing. Really it means that you are agreeing to let Verizon track and then sell ALL of your internet browsing, search terms you type, basically everything you do on the internet. Here's the thing, as bad as that is, did anyone but me notice that they actually put the word "Selects" in the name of the program? It's a marketing term. A "Select" is a criterion that you literally select to include or exclude from a list that you buy of people's information in order to market to them. Like for example, I would pay ValPak to put my ad in their envelope, but not ALL of the envelopes they send out. Instead I would "Select" to only be included in envelopes of coupons being mailed to women, ages 25-35, who have children, etc... These criteria are called selects. Naming the program that they sneakily sign you up for "Verizon Selects" is just so super insulting it makes me want to call AT&T.

What exactly is the Verizon CD for

We received a CD when we signed up for DSL. I am just wondering exactly what the purpose of this disk is?

I got a CD when I first signed up for DSL.
It's software that walks you through the process of setting up your DSL link.
First, it walks you through putting supplied filters in line with all your regular telephone equipment. This section uses video to make the whole process crystal clear even to a complete neophyte. Verizon seems to have put in quite a bit of effort to try to get most new customers through this stage without having to call tech support.
The second stage involves plugging the DSL router into the rhe PC via an ethernet cable, into the phone line via a phone patchcord, and into AC power. These cables are supplied. This stage also uses video.
The next stage is a line test. The video is very limited during this stage. The test extends to the modem that's built into the DSL router, the phone line itself, the modem at Verizon's end, and the internet gateway also at Verizon's end. It logs into the gateway using some kind of all purpose account, with a username like "newDSLUser" (I forget the exact username).
The final stage involves setting up the user parameters like the accountname and password assigned to this user for internet access, and access to a home page supplied by one of Verizon's partners. My CD often flamed out in the middle of this stage, but no matter. It got far enough so I could use the service.
The video is OK in this stage, but it's a little less simplified that than the first stage. Perhaps setting up an account is just more abstract than plugging in a filter. Or perhaps they have ot keep changing it over time to stay in sync with their service.
Overall, it's a good intro to DSL, and most users should be able to get up and running with it without calling a tech.
You may have a different version of the CD. Your mileage may vary.

How to automatically forward emails sent to my old Comcast to my new Verizon email?

This MUST be posted somewhere but for the life of me, I can't find it. How do I have emails that are sent to my Comcast email automatically forward to my Verizon email? Also I believe the sender would then be notified that the address has changed?... Thanks: Ed

I believe you can set this up through Trueswitch. Verizon has partnered with them to offer this service for free to their customers.
***Important Note: The forwarding will only work as long as your Comcast email address is still active. - Once Comcast closes your email account, Trueswitch can no longer forward the mail.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
"All knowledge is worth having."

Haven't Received FiOS Prepaid Visa Reward

We signed up for Verizon FiOS back in June and part of the offer for locking into a two-year contract was a $200 prepaid Visa card. A few weeks later we decided to upgrade our bundle to get more TV channels and that deal promised a $400 prepaid Visa. I assumed that the original $200 Visa reward offer would be cancelled and replaced by the $400 Visa reward.
On September 21 I received an email with subject line "Important information regarding the status of your Verizon Reward" that included a user name and password and instructions to log in at http://www.verizon.com/rewards, however all attempts to log into the site resulted in a "Invalid Username/Password" message.
As of today we still haven't recieved a prepaid Visa, either $200 or $400. I tried calling the 800 number last week and spent about an hour on the phone being bounced around to four different people/departments and none of them could provide me with any status information.
If anyone from Verizon is monitoring these forums could you please let me know how I can get a status update on the prepaid Visa?
Thank you.

Hi kingofoldschool,
It can generally take up to 20 days for points to officially post to a member's My Best Buy™ account. I used the email address you registered with the forum to review your account, and it does appear that the 500 bonus points for your Middle-earth: Shadow of Mordor pre-order are currently pending. If you do not see those bonus points post by the end of the day on 10/20/2014, then please feel free to send me a private message and I will see what I can do to help. You can send a private message by clicking on the blue button in my signature.
My Best Buy™ - "Get $10" Gaming Pre-Order Offer
Game on!
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

Not told of all charges, lack of Netflix promo code and major run around trying to sort it out...

I recently signed up for Fios almost a month ago, installed myself and just received my first bill. My apartment's "rep" told me if I installed it myself I wouldn't be charged an install fee. He failed to tell me there was an activation fee of $69.99! Just saw that on my first bill. He did mention that for my tv box equipment there would be rental fees. He didn't tell me it was $19.99 a month for 2 tv boxes that don't even have DVR capabilities (that's another $12.99 for each box!).
I was supposed to get free Netflix for a year. Was told I'd get a promo code in an email. It's been 20 days since I activated my service so I called Verizon to find out where my code is and to cancel my tv boxes (rediculous to pay $20 rental fee and they're not even capable of DVRing!). Customer service said I could return the boxes at a drop off location. Shipping them in was also an option and would be free. Dropping them off would mean the rental fees would be taken off my bill immediately. Customer service rep said it looked like the promo code was mailed on Dec 11th so was going to ask the other dept that handles the netflix promo codes. Waited. Then was transferred to that dept. The new guy I was dealing with said it was mailed but to expect 6-8 weeks before receiving it. 6-8 weeks?! I was told it was in processing and couldn't be modified and whomever set up my account for the promo set up the code to be snail mailed. What?! I'm sorry, why is eveything else sent by email, including my confirmation for sign up, my bill notification, my tracking number for my shipped equipment, etc. But my promo code for free Netflix was snail mailed and would take 6-8 weeks?! Why?! No one could tell me. No one could adjust it so it could be emailed to me. He couldn't even give me a tracking number. So he sent me back to customer service dept. Then, of course it's the automated system at the beginning of the menu (not customer service). Had to go through the main menu again. Finally get to another customer service rep and tell him how frustrated I am that my apartment's verizon rep didn't tell me about the activation fee, didn't tell me my Netflix promo code would be snail mailed and would take 6-8 weeks, and that the previous guy I was just talking to couldn't do anything about getting the promo code by email or expediting it in any way. He apologizes and says he would talk to someone in that department and see if there was anything he could and at least get me a tracking number. I waited. He comes back and says I have to track the package on a separate website which is www.rewardshq.com (so not the standard UPS or anything even though I was told it was being sent UPS by Verizon rewards rep).
Then I ask if I have to set up returning my tv boxes (because the first guy transferred me before that was concluded). Yes. He then tells me he'll send a shipping label and box. I told him I'd just drop it off. He informs me dropping it off incurs a $10 fee. Seriously?! First customer service rep never told me that (only that it would come off my bill immediately) so either way they get their money out of you for returning the equipment, whether you have to hang on to it for a couple days or you pay to drop it off.
He then says it shouldn't take 6-8 weeks for the Netflix promo code but that's what they have to tell someone. I say thank you and hang up. I then go to the website I was given to track this letter with the elusive netflix promo code. The website requires a log in and password. I was never told or received that! I got the "tracking" number but what good is it if I have to log into this weird site to track it.
So, in conclusion:
RUNAROUND, RUNAROUND, RUNAROUND
SHADY TACTICS by not giving full disclosure of all fees from the first rep who I contacted through my apt, then with first customer service rep, then the weird/rude promo reward verizon rep, then the final customer service rep who gave me a useless website since I can't log in.
I am not a happy camper. I will probably not use Verizon ever again after my contract due to this and I haven't even been a customer for a month.

Thank you so much for reaching out and allowing me to help you with this issue. This is indicative of the type of experience we don't want ANY of our customers to have...a negative one. I'd like to address your concerns and give you the opportunity to reach us directly if you have any other questions.
First, I'd like to address the issue with box return. We will happily send you return boxes and labels that include free shipping at no cost but for future reference, and what doesn't appear to have been made clear, you can drop equipment off at any UPS corporate facility and they will ship equipment back to us at no cost to you. If, however, the equipment is taken to a Verizon store, that is where the restocking fee is assessed. I apologize that this was not made clear during the calls in to our center.
As for the issue with the Netflix promo code, those are typically sent after our worry free guarantee ends (14 days) to the email address we have on file for you. In the event that you opted out of receiving emails or did not provide an address, we send it to your home address via snail mail within 30 days of FiOS installation.
I am more than happy to look into this for you and find you a definitive answer as to when you should expect to receive your Netflix promo but in order to do so, I will need to access your account privately. If you would like to go ahead with that, please check your private message box for a chat link to get started.
Thank you and happy holidays,
~Eva

NO SERVICE BEING PROVIDED IN REEDS, MO

Thanks for your reply John. However, you are in error in many areas.. since you have obviously checked my usage of my phone lets review shall we?? As you can see, my calls (made) have drastically gone down since moving to Missouri. "It is your right not to answer calls, but it is not accurate to say that you cannot be reached by phone; the record of incoming calls received suggests otherwise... Verizon Wireless does not have FCC licensing for service in Reeds MO; it would be breaking the law to install our own cell towers and switching stations in the area. Even so, we have agreements with a local provider, which you are evidently using. It is possible that you have poor coverage at your home. If this is the case, it is unfortunate..." Local provider??? US Cellular???? First, your false statements in saying that I am not accurate to say that I cannot be reached by phone are one, subjective (your opinion) and two, inappropriate. I AM NOT MAKING FALSE CLAIMS. THESE STATEMENTS ARE VALID AND TRUE WITH WITNESSES ON MY BEHALF. YOUR VERIZON WIRELESS STORE ASSOCIATE IN CARTHAGE ALSO SAW MY PROBLEM AND SHE CONFIRMED TO ME THAT VARIOUS INDIVIDUALS IN REEDS DID NOT GET SERVICE. I cannot be reached in Reeds, Mo. I have to travel 15 miles into the city (Carthage) to use my cell phone which is absolutely ridiculous. The phone bill is expensive enough that I should be able to make calls whenever and where ever I want. I will not be limited by your expensive, faulty service which claims to be providing me service when in fact they are not. I will be switching providers and I will not be paying the termination fee. YOU ARE IN BREACH OF CONTRACT IF YOU ARE NOT PROVIDING ME SERVICE, PLAIN AND SIMPLE. You claim to have the most coverage in the US, apparently, YOU DO NOT. I was never called by anyone named "Tara" and if I was, in the case that I did receive a voicemail (which I receive days later and when I go to check them they are broken messages barely understood), I've stated to verizon personnel many many times that I am NOT ABLE TO RECEIVE CALLS where I currently am. I don't receive text messages the same day either. Whoever Verizon is partnering with in this area clearly is not providing your customers any service. I am really really upset at Verizon for treating me, and my domestic partner this way (he to has verizon and cannot make calls here either). We are both going to switch because apparently there is nothing you can do for us. I will be forwarding this message to as many verizon personnel as I can to let them know THAT THERE IS NO SERVICE BEING PROVIDED IN REEDS, MO. Also, so that your customer service department gets their facts straight and does their job correctly. I changed my plan in September because I was advised to do so by your personnel and the credit I was told I was going to get was never applied.. great job verizon, not only for making a huge error on my statement but by also not providing me (nor my partner) service. I should not have to purchase expensive, external devices (as told by your verizon wireless store manager in Carthage) to acquire service where I am living. RIDICULOUS. I will YELP and post this message on blogs all over the internet to make sure people are aware of this ludicrous and false claim of verizons "largest" coverage area in which they are putting their customers on "extended" networks which do NOT provide service to their customers.

These forums are dedicated to Residential products and services offered by Verizon.
For help on Verizon Wireless issues, please post your topic on the Verizon Wireless community.
Thank you
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

Verizon Rewards Partners???

Similar Messages

Maybe you are looking for