Verizon support worst than Home Fusion...

I'm going to keep this a summery...
Purchased Home Fusion 3/20/13 asked if there were any known issues was told no issues.
May of 2013 , locked in contract service starts to act strange, getting outages in 5-15 minute blocks
Ticket turned in per Verizon for coverage, returned marginal coverage, no offer of help
Contacted Verizon for help, rep suggested replacing router, new router sent, now working
August 2013, service out again , contacted Verizon was told there would be a 150.00 fee because I did not take extended service.
I Explained it has not worked properly the whole time I owned it, no matter need to pay fee.
Dealing with poor service until December of 2013 service totally fails.
Check the router and cantenna appears to be working. I plug in a router through the other router, service working again.
Systems fails totally in March of 2014, start complaining on Facebook,they ask why I never used my warranty?
I ask, why did Verizon try to charge me and not offer me my warranty?
Verizon now wants to help me out, and it helps keep a log, they send me new cantenna
I install new cantenna, does not work call Verizon, get yelled at for installing my own equipment, not sure what else to do with it.
3/24/2014 Verizon sends out field rep, cannot get good service, verizon contacted, informed of marginal service area, I accept offer of contract termination.
No more contact from Verizon, I contact them, they say no record of this conversation or offer.
I upgrade phones hones to smart phones to back up home fusion, extra fee's for me,Verizon is ok with this
I Again inquire about status, software update in progress, no date of fix
I inquire about termination offer, again no records so they won't do anything
I Ask them to contact the field rep that was out the day of 3/24/2014 and they are telling me there is no way possible to identify who was at my house.
Verizon runs analysis on my account showing 13.79 gig used 2.2 on my cell phones. They state this is good service, I need to wait.
I state this shows service not working for roughly 5 days a month, but they say its good.
Waiting for a promised phone call from a manager to resolve this. Still have very unstable connection, constantly dropping, loosing down loads.
System needs to be constantly rebooted to keep it running.
Can not be used for school type testing because of dropped data.
Paying for extra data just to make up for all the multiple down loads needed when the systems acts up.
Contacted BBB hoping for some help.
Agents do not read log on Facebook, just go straight to the reboot. I have to ask every one of them to read the entire log before responding before we start or we need to start from square one.

EXACTLYYYYYYYYYYYYYYYYYY! Starting March of this year, My bill has ESCALATED to the $1,000 mark and I'm FED up with their STEALING MY DATA. I have had the box TURNED OFF THIS BILLING CYCLE JUST TO SEE. June 16 was the first day. We had to go out of state so I made sure that Home Fusion box was OFF.. We returned the following night around 1130 pm and NINE GB of data was used on the 16th and we were NOT home AND THE BOX WAS TURNED OFF. THEY CANNOT EXPLAIN, WILL NOT REFUND, ETC.................. BeckyInEastLeroy

Similar Messages

Verizon please release a Home Fusion Data Usage Tracking Tool for customers

Just switched to Home Fusion. It works quickly but data usage has gone up dramatically. Why?
In the past, with my MiFi hotspot, I could use Verizon website tools to view usage per session to see when data was being used.
Verizon has no tools for customers to view usage during data sessions on their Home Fusion.
The only tool available is a worthless display of the "packets" used during the current session and the number of hours connected.
We cannot view past data sessions or a measure of mb or gb used for even the current session, let alone past sessions.
Verizon, please release an application that gives customers the ability to see when data is being used by their Home Fusion wireless connections!!!!
You will continue to receive complaints from customers on your forum and by phone if you don't give us the tools we need to see when data is being used at the very least.
My data usage has jumped up dramatically. The only help you'll give is for me to call Tier 2 support and have them list off my past data sessions and the amount of data used. Perhaps I'll call more regularly so they'll get annoyed and get an app for customers to see their data for themselves.
Your refusal to put detailed data usage in the hands of your customers makes me think forum complaints of your Home Fusion using data when all computers are off might be valid and suspect you may be trying to hide a problem with your data usage billing.
How can I dispute my data usage if you won't allow access to more than the total usage YOU claim I've used?
Make this customer tool a TOP PRIORITY. If I'd known data usage would jump and there'd be nothing to document the reason, I'd have cancelled within the 14 days. Wish I was quicker to investigate.

EXACTLYYYYYYYYYYYYYYYYYY! Starting March of this year, My bill has ESCALATED to the $1,000 mark and I'm FED up with their STEALING MY DATA. I have had the box TURNED OFF THIS BILLING CYCLE JUST TO SEE. June 16 was the first day. We had to go out of state so I made sure that Home Fusion box was OFF.. We returned the following night around 1130 pm and NINE GB of data was used on the 16th and we were NOT home AND THE BOX WAS TURNED OFF. THEY CANNOT EXPLAIN, WILL NOT REFUND, ETC.................. BeckyInEastLeroy

Beware of Verizon Home Fusion Service - DO NOT BUY

Warning! Warning! Warning!
Do not do business with Verizon
They will do everything possible to steal from you.
They are worse than the government. They are worse than the big banks. They are worse than the airlines.
Hidden fees? Check. Lies from store associates? Check. False advertising? Check.
The degree to which Verizon is able to rob its customers without government intervention or a class-action lawsuit is unbelievable.
If you make the mistake of signing up for a Home Fusion account, here is the agony you will suffer:
1) Unlike any other form of home internet, you will be locked into a 2-year contract. You will not be told about this. You will not be asked to sign any paperwork. You will just be locked into a contract and then threatened with a $350 fee if you try to cancel your service - even if you're dissatisfied with the quality of the internet connection.
2) Every month, you will be charged a hidden "$20 access fee" in addition to the fee you pay for your data. So if you think you're going to be paying $90 a month for internet, get ready for a rude surprise that you'll actually be paying $110 per month.
3) You will also be charged $15 for every GB you go over for your plan. Verizon of course is hoping that you will go over so they can slap you with feesor upgrade you to a more expensive plan.
4) You will be shown one price and then charged another. If you visit the website for Home Fusion or review the prices shown in marketing materials, you will see that 30GB plans are $120 per month. You will sign up for that plan, then receive your bill and discover that Verizon wants to charge you $185 a month instead. They will never tell you about this discrepancy, they will just start charging you whatever you want. Don't like the abuse? You can always cancel and Verizon will charge you a $350 cancellation fee.
You will be ripped off. You will be disrespected. You will be lied to.
For your own sake, please do not sign up for Verizon Home Fusion and if you can... do not sign up for any Verizon services. I am cancelling all of my plans because of the poor treatment I have received.
I've attached to this post the fake pricing that Verizon shows on their site. This is not the pricing they will actually charge you when you sign up. Buyer beware.

I'm sorry you are going through this.   I hope you let Customer service know the cost is almost double what you were told.
This seems to be a common complaint with this type of service. I think it's a shock how much internet service we can consume.   Most customers sign up for just a few GB and keep getting hit with big overage charges.
I use Cable internet and have a 300 GB "allowance", but they don't charge for overage.   You would think that too much and we would never come close. But every month we are just about up to the max.   With cable TV cut to the bone, we use Streaming players a lot and they use a lot of data.
You do have a contract you can view online.   In "My Verizon" under "My Profile", choose Documents/receipts.
This lists your records and view in PDF provides the details.
I'm guessing they add equipment cost "rental" on every month .   And then the crazy high taxes and FCC fees also.
Do they add "repeaters" inside also that they charge for monthly?

Will iOS 5 support more than 11 home screen pages ?? Because folders made my phone slower

Will iOS 5 support more than 11 home screen pages ??
Hope to see that in the new iOS

As we're all users like you, we have no more way of knowing the features than you. All we know is what's been released thus far on Apple's website.

Home Fusion disconnecting dozens of times per day. Is there a fix?

As of a approximately a month ago, my Home Fusion systems disconnects dozens of times per day. I'm not exaggerating! I have logs to prove it. There's a 50-50 chance it will reconnect on it's own after a few minutes. Then again there's also a 50-50 chance it will not reconnect, at which point I have to (pick one):
     a) reboot the cantenna from the router pages;
     b) unplug the cantenna and plug it back in;
     c) unplug the cantenna and the router, wait 30 seconds, plug in the cantenna, wait 30 seconds, plug in the router. (This was recommended by tech support on the phone as the best way to get back the connection);
      d) reset the cantenna to the factory settings;
     e) reset the router to the factory settings.
None of these makes any difference. I have to do one of the above at least 12 times a day. There are many more times when it disconnects, then reconnects on it's own. The system will usually reconnect after 5 minutes, sometimes not. I've had multiple phone calls to tech support, only to hear the same thing, do one of the above. A few times a day the system will reconnect after doing one of the above, only to disconnect again after 3-5 minutes. It is bad all hours of the day, but worst in the late afternoons, evenings, and night.   This is absolutely horrid.
It's not my computers either. The 'diagnostics' for the router and cantenna (which allow you to ping addresses) fail as well when the system isn't working.
My wife and I both work from home, both engineers. I need a stable connection to work. My kids have online homework (worksheets, drills, etc) most nights. How do you deal with a elementary schooler in tears because he can't finish his homework because the connection goes down three times in a half hour while he's trying to get a target math drill score?
One support tech told me a fix would be coming out by the end of February, or early March. That's weeks away! Very stressful. Another told me there was a firmware fix, but it's being rolled out incrementally. Can't Verizon get that to those who are affected most? Can we roll back to an earlier version of the cantenna firmware that was stable? I was told no.

I have the same problem. My Home Fusion set up works great sometimes and then other times, nothing. I can usually reboot the cantenna and router (usually have to do a few times) to get everything working. Usually have to do this 2-3 times a week (sometimes more.)
My Method:
1. Sign into router (192.168.1.1)
2. Go to the Advanced tab
3. Reboot the cantenna (HBA)
4. Wait 1 minute
5. Reboot the router (HBR)
6. Take a walk, fingers crossed
7. Test to see if system working
8. If not working, repeat these steps (may take 3-4 tries!)
Good luck and let me know if this works for you!

I am so dissappointed with the Home Fusion. Does anyone have an email address where I can send a letter to customer service about my issue?

Sales rep in store pulled up the map and told me "Yes you are totally in a 4G service area." I knew I already had great connectivity thru my Jetpack but wanted the Home Fusion for at home. Installation was quick and easy, the installer was polite and courteous but did not tell me I had to purchase the insurance on the device less be responsible for any charges that occur if a tech has to come out and service it. Well, it worked for about 2 weeks and we had some storms roll thru our area and that was the end of my internet. After two painful calls to technical support and 2 trouble tickets submitted with no results I was very frustrated and upset. I felt that I had no other option but to have the tech come out and "fix" or "swap out" the antenna. Now keep in mind that there was no physical damage to the Home Fusion Antenna or Router, so I couldn't understand why the Home Fusion wouldn't work. Turns out the tech that came out to my house told me flat out that it shouldn't have ever been installed. The original tech I recall his name being Eddie, should have told me that the signal for the 4G Home Fusion was very weak and that the area that I am in is not quite a 4G Home Fusion area, it's on the brink and probably will be soon but for now it's shotty at best. However, I had to hear this from the tech that came out to replace the antenna, the antenna that there was nothing wrong with(per Levi). If the original tech Eddie would have leveled with me I would have opted to add the service later when we were completely in the coverage area. I still would have ordered the service, I would have continued to be a happy customer. Levi Bishop is the name of the second tech that came out to the house. He was very honest with me that Verizon was having a lot of issues with techs installing the equipment when they really shouldn't because of this issue, that Eddie is no longer with Verizon because of this.
I am at a loss because I do not feel that I should have been billed for a tech to come out to tell me the 4G isn't up and running quite yet for my area. I feel like I was taken advantage since your technicians are the ones who have this information at the time of install yet they don't share this very important piece of information with us and just do the install because that's what they are paid to do.

Jloe,
As I have posted before, You, and others having issues with Verizon would be much better off if you complained to the FCC and FTC as well as your Senators and Congressmen. We, as individuals, have such small voices - use them where they might do the most good.
Also, don't assume that Verizon doesn't monitor these postings, they actively do & sometimes contact those that post complaints.
Sorry for your problems. GC

Home Fusion Install Review

Hello everyone. I found this forum very helpful when contemplating signing up for home fusion so I wanted to take a second and provide some long but useful information about my experience so far to those who might be thinking about it. Being a first time Verizon customer with home fusion as my only device, my impression so far is a dishonest company with a great product/service.
Upon entering the local VZW store I was happy to see a HF advertisement in the window. When I walked in I was greeted and let the associate know I was interested in HF. I felt that the associate was somewhat disappointed that I was here for HF and not a new cell phone plan, but he cordially invited me to his desk. The associate asked how much I knew about the service, I replied that I had read a lot about it and would be interested in the 20gb/$90 month plan. Lots of typing and exchanging information, the associate then inquired about my cell phone service. Told him I was with ATT and wasn't interested in discussing my cell phone service. He then pulled out an information booklet and VERY briefly showed me the share everything plan I could get if I also had my cell with VZ. Not wanting to say "why the hell would I sign up to pay $20 more a month for half the data plus another $20 access fee", I kindly said no thank you just the $90/month standalone plan. Ok, so after more typing and a very long awkward silence, the associate had to get help from another because it was the first time he had set up HF. The associate was very concerned with entering the device IMEI into some separate system, which I took to be their sales tracking database so the associate would get his commission. I work in sales and would never dream of discussion commission in front of a client, if there was an issue with commission I would save it until the customer left. When we first started talking the associate said they almost always install the cantenna the next day, so I considered it another red flag when the associate asked at the end of the encounter if wednesday a week from now would work. Whatever, I was in no hurry. The associate also made no mention of the 14 day grace period, but I had read about that here so no big deal. A couple of handshakes and I was off.
The installer gave me a call the night before installation to let me know he would be there around 2, a couple hours earlier than the end of the installation window. He also gave me a call when he was on the way to my house the next day, which was very professional. The installer arrived in a small car and asked to come inside to look at the router location. He was very adamant about installing the router in a corner of my house that was piled up with junk and very out of the way. At this point it became obvious that he was looking for the quickest job possible because he proposed the antenna location to be on the roof right on the other side of that wall. No wonder he got there so early. I told him that I prefer to have it in the center of the house inside my entertainment center set up so that I could hook up my Xbox and Satellite box (satellite had not been installed yet) with ethernet. "Well that Xbox has Wifi right, you could just use that". Ok but the satellite box is going to need an ethernet connection. "No no no they have wifi too". A quick internet search and common sense would tell you that this was a lie. We reached a stalemate here, so we went outside to test the antenna strength for the proposed cantenna location. It was good, so we came back to the discussion of the router location. My home is a mobile home with rock around the bottom so there is one square door that lets you go under the house. I apologized for the situation but insisted that I needed to router in the middle of the house for the satellite box ethernet connection. The installer then flat out said "well I can tell you right now I'm not going under the house" and "If I were going to do that I'd have to call and have them charge you extra for a custom installation and come back at a later date" Some awkward silence then I said that when dish network was installed previously (hadn't been used for many years) the installer was more than willing to go under there to get me the proper connection. I then showed the installer the old dish cable running right by where he was installing the cantenna and down under the house to the spot where I wanted the router. The installer informed me that HF uses the same cable so he would just splice into the old one so I could have it where I wanted. Ok, I was more than fine with that, but if that old cable had not been there I would have called verizon and requested they send another installer out to do a proper job. So the cantenna was installed, the installer did a good job hyping up the product, and a speedtest confirmed that I was getting 25mb down and 14 up! That kind of speed quickly made me forget about our awkward interaction.
So from there I tried to sign up for myverizon to monitor data usage very closely during the grace period. Since I didn't have a verizon cell phone, I was not able to sign up until they mailed a password out to me. Strange way to try to sell somebody a cell phone, but whatever, I settled for calling the 1-800 number at the end of the day to get my usage. At this point, the auto system informed me that I had used .000something of my plan after the first day, very happy about that, however, the next message is what infuriated me. The auto system had informed me that I was signed up for the share everything data plan, the plan I specifically told the store associate I wasn't interested in. How the hell can I have a share everything plan with no other devices to share the data with? It was clear the store associate received a greater commission for signing me up for a cell phone data plan instead of the standalone HF plan we agreed on. Reading the forums here it seems that this is a common occurrence. The first telephone rep I got in touch with lied and said that the HF plan was the share everything plan, then acknowledged that the store associate probably did what I suspected, but another lie came when he said he was not able to change the plan and that I would have to go back to the store to change it. No dice, I asked for a supervisor and very angrily explained the situation. She offered to credit any fees for prorated usage I had received so far and change the plan back to the HF standalone plan. Still being withing the 14 day grace period, I said give me something more or cancel the service and explain to me how to return the equipment. I felt like a gigantic tool for keeping the service after all the dishonesty, but alas I live where HF and satellite are the only options. The supervisor offered to give me the first month's service for free and was very apologetic throughout. I was ok with that, so she changed it back, applied to discount, and even gave me a call back a couple hours later to let me know everything was done. Very nice and professional, but it's sad it had to come to that point to get somebody with those attributes. When I received my password by mail, I signed up for my verizon and confirmed the plan was corrected and the credits were applied.
Now to address some issues I've been reading about on here. As far as "ghost data" or stolen data or excess data used by the cantenna, I can honestly say I have not ran into these issues. I have been using the service for almost two weeks and am at just over 3GB. I have never had to turn off the router or unplug the cantenna. Usage devices consist of xbox live, two computers and two iphones. Xbox uses very minimal data, which has been confirmed online many times. Light web browsing on the computers, about an hour a day. My wifes iphone is connected all the time, mine is rarely connected because I have the grandfathered unlimited att data plan but I will connect when cell service is lacking. I check usage once a day and it is right on line with what I expect. I have a feeling that some people who think they are getting metered for double usage might not be aware of how much data video streaming uses. I streamed the iphone press conference in HD and confirmed that it used a little under 1GB. I was a heavy netflix user at my apartment, but I have settled with saving netflix viewing for the end of the month to eat up any extra data. It is also my impression that data usage on my verizon is updated twice a day, in the evening and the early morning hours, so that may be why some people see big data usage at ungodly hours in the morning when nothing is running. Home Fusion is the only internet service I can get (gaming with satellite was a dealbreaker) but I am very happy with it. Tremendous speeds, no maintenance thus far, and data reporting has been accurate for me. It may very well be that the data bugs have been fixed in the newer equipment but whatever the reason I am getting accurate metering. If you are considering the service I would recommend it, however I would also caution to pay very close attention to the dishonest people you will probably deal with. You will probably be signed up for the share everything plan no matter what you tell the store employees, so be sure to call and check what plan you are signed up for, and if that is the case ask for a supervisor and demand a bill credit. Be firm with the installer, they will most likely take the easiest way out and say that it's not possible to install it any other way. Monitor that data and hold off on the HD video, if you are contemplating HF its because you have no other options so no video is better than no internet. Any questions please ask.

Don't know what link you are referring to but you can see its features and specifications here
http://www.shop.bt.com/products/bt-home-hub-4--bt-broadband-customers--8P1M.html

Slow iPhone 4S speeds on Home Fusion Broadband

I've been using Home Fusion for about 4 weeks now and it's been great. However, I'm been experiencing a slow experience connected to the Home Fusion service over it's WIFI to my iPhone 4S. I typically receive about a 200 MS ping and 1-2 Mbps download and a 4 Mbps upload rate when checked on the Speedtest app. The down/up speeds don't bother me as much as the lengthy ping times. Is anyone seeing this issue?
The lengthy pings are causing slower downloads and a slower overall experience on the iPhone.
My other devices such as computers, iPad and Xbox connect fine with blazing speeds. I've also performed that test over a couple weeks with the same result.
Thanks.

Creekman wrote:
From ookla speedtest.net
2.017 Mbps down
0.264 Mbps up
97 ping
Running 3 bars
I usually get this if I have at least 3 bars.
Is that on 3G or wifi? I don't have an iPhone yet but hoping to get the 4S soon, but I understand they can get either wifi or 3G & that wifi would likely be faster. I assume it would have a little icon telling which it is, sort of like I get either 3G or sometimes (including in the local Verizon store) 1X. Of course I guess if its wifi, it would depend on how fast that connection was. My home cable is usually just above 1mbps so I presume if I get wifi at home with the iPhone 4S it wouldn't be any faster & maybe somewhat slower than that.

How to make iTunes support more than just one harddrive

The title of this topic says it all: How do I make iTunes support more than just one harddrive? I cannot afford to buy a really huge drive just because iTunes doesn't support more than one.
There must be a way around this! Anyone?

I sure hope so. I run iTunes on an iBook G4 with limited space. I've got about 15gigs of music on an external harddrive. I only use the harddrive at home so I like to keep a handful of albums with me on the lappy. There should be some way to designate a primary folder on the laptop for imports, and a secondary (external or whatever) for the bulk of the library. Maybe some nifty way to do quick transfers between them within iTunes. Like a relocate function.
Say I want the new death cab for cutie album on the laptop this week, but next week I want to swap it out with something new that comes out. It would be nice to highlight an album and select "transfer to secondary" so that iTunes can move the files for you, keep them organized, and keep track of them.
That doesn't sound so difficult...

This Verizon web settings for home phone is totally screwed up

I attempt to review/update my calling features.
From the main page (http://www22.verizon.com/ForYourHome/MyAccount/Protected/Overview/MyOverview.aspx), I do 'My Services' -> 'Home Phone' -> 'Home Phone Overview'. Then I click on 'Update Calling Features', and it comes up with
===== We are looking up your account information and checking for available services. This will only take a moment. =====
Then it shows some type of {please keep your posts courteous} order review. The web URL is https://www22.verizon.com/FORYOURHOME/GOFLOW/MyVerizonNew/ADDCHANGESERVICES.ASPX.
How screwed up is that? All I want to do is to review my calling features. This is totally screwed!

An update: This morning, I got a call from from Verizon support saying the problem had been fixed. I tried -- it wasn't fixed. So I gave tech support a call, I allowed them to remotely drive my PC so they could see for themselves that I still had the problem. After that, the tech support guy gave me a work-around for the problem; a new URL to bypass the verizon home page and go directly to the calling features settings. So, at least now, I can view/adjust the settings for my home phone. The tech support guy was helpful and at least now, I have a work around.
Merthiolate wrote:
I attempt to review/update my calling features.
From the main page (http://www22.verizon.com/ForYourHome/MyAccount/Protected/Overview/MyOverview.aspx), I do 'My Services' -> 'Home Phone' -> 'Home Phone Overview'. Then I click on 'Update Calling Features', and it comes up with
===== We are looking up your account information and checking for available services. This will only take a moment. =====
Then it shows some type of {please keep your posts courteous} order review. The web URL is https://www22.verizon.com/FORYOURHOME/GOFLOW/MyVerizonNew/ADDCHANGESERVICES.ASPX.
How screwed up is that? All I want to do is to review my calling features. This is totally screwed!

Blacklisted IP and no help from Verizon support

According to http://whatismyipaddress.com/blacklist-check my IP is listed with no less than 4 blacklist entities.
My browser was recently prevented from connecting to one of my own client sites (that website's host actually alerted me to this blacklisting), which has since been working, but I have no way of knowing how many other websites might deny access to my IP--or even if my outgoing emails are being denied.
BUT THIS IS NOT AN EMAIL ISSUE. This is a blacklisting issue.
Verizon support via Twitter has been ineffective and pointless:
"Since you have a dynamic IP, we're unable to whitelist your IP at this time. ^JGG"
And Verizon phone support consists of wading through phone menus, waiting 10 minutes to get someone and then listening to them read their script as they fumble around completely and utterly ignorant of what I'm talking about. And then getting disconnected--at least 3 times.
I don't CARE if my IP is "dynamic"; OBVIOUSLY my computer/connection is being IDENTIFIED by an IP that prevented me from visiting that site (and who knows how many others) and, thus, Verizon should be able to erase that from my connection and assign a new [dynamic] one.
All I've gotten so far are excuses, technobabble and stupidity. Anything, that is, but CUSTOMER SERVICE. I pay nearly $100 a month for this **bleep**.

All of Verizon's Dynamic IP's are blacklisted from Email lists.
Somegirl speaks wisely on this issue and is correct, IP's that are blacklisted from websites, are typically a result of an out of date bogon filter, and those filters are maintained by the site hosts not Verizon. a "work around" is to simply get a new ip address in a range that your website's host is not blocking. a long term fix is engaging the site host (not the webmaster) and have them update their bogon filter lists.
The blacklisted email thing, though, if that's the issue, then you can't get around that.
In fact, that's such a common practice that this is what a Company has to say about blacklisted IP's that are Dynamic (this company is not associated with Verizon FYI, but it shows the industry attitude about dynamic IP's for Email blacklisting)
http://cbl.abuseat.org/dynamic.html
This IP address is dynamicAs we've mentioned earlier, CBL listings that interfere with legitimate email are almost ALWAYS as a result of virus-infected machines.
The difficulty with dynamic IP addresses is that you may not have had this IP address at the time the virus was infected, so there is nothing you can do to prevent a relisting. Furthermore, the next time you connect, you may well get a new IP address that's already listed.
This situation is particularly common with wireless portals.
So, here the best way to proceed is to avoid having the listing affect you, not remove the listing.
If you have a dynamic IP address, or even just a user of a large ISP, your ISP will have provided you with the name and/or IP address of a mail server you should use to send email. You should put this in your mail reader (or server in some cases) "smart host" or "outbound SMTP server" setting.
Once you do this, you shouldn't be bothered by CBL listings again, and there's no need to delist it.
Even if you could get the CBL to delist it (and we usually do when we're contacted the first time), it's not going to help much in the long run - not only will you likely run into a CBL listing again in the future, other DNSBLs (called "DUL"s) are listing _entire_ dynamic ranges, so the CBL is the least of your problems.
As one example, which we get asked many times about, the DirectWay wireless provider tells their users to set their "outbound SMTP server" to be "smtp.direcway.com". As it turns out, they don't seem to be interested in securing their wireless portal, and supply this to give their users a way around the CBL (and MANY other DNSBL) listings.
Note to ISP staff:The CBL's users expect us to list demonstrably compromised machines. Even if they're dynamic. Do NOT ask us to permanently delist dynamic ranges or any other type of generic end-user pools, because we won't: no exceptions.
The only way you can avoid repeated CBL listings of dynamic IP addresses is to treat the network segment as a NAT'd LAN, and configure your routers to block outbound port 25 from all IP addresses in the range. See NAT information.
It's really pointless to permanently delist dynamic ranges, because "Dialup" DNSBLs (aka "DUL"s) list the whole range anyway.
Solution for email blacklisted customers is different. configure your machines properly using Verizon's outbound SMTP smtp.verizon.com (ssl and port 465) you will be subject to their spam policy's with that config, or get a 3rd party SMTP to use.

DSL Email migration to Home Fusion account

I just spent the better part of and hour on the phone trying to figure out why I can not move my DSL email account to the Home Fusion Wireless account????
1. I was told that when I disconnect my DSL account all my Email accounts go away (not a good thing)!!!!!
2. Vz wireless and Vz landlines will not talk to each other...........
3.Tech support for DSL provided me with the most help, The Gentleman I spoke with made several calls to various groups and gave this option. I can pay 19.99 a year and Vz would move the accounts to where I can access them. Is it just me or is this just a little off center.This is still all Vz. Servers.
4. At this time I still believe that this is all Vz. One name one company one bill and so on.
5. So why won't Vz DSL just move my Email accounts to the wireless account this would seem to be the most logical thing to make available instead the headache of reestablishing all those email accounts.

I created a fusion drive using terminal. I think that sata 2 and the Crucial v4 ssd are limiting performance. I would like to see if it works any better as a 2 drive system. I will have OS 10.8 and all apps on the ssd. The hdd will have the home folder. I will un-Fusion my drives install the OS and redirect the home folder before opening migration assistant.
If I have a time machine back up of my current fusion drive can I use migration assistant to transfer that back up into my new 2 drive senario?
I guess I am asking:
".....if Migration Assistant can put some things on one drive and other things on a different drive...."
Keeping in mind that I will have already redirected the home folder to the 5400 rpm hdd.
Thanks for your time.

Will Verizon support wi-fi calling on iOS8?

Will Verizon support wi-fi calling on iOS8?? This would be a valuable feature for me. Several places I frequent - like my home - have poor signal.

No, Verizon Wireless doesn't offer wifi calling at this time.

Very disappointed with home fusion

this product constantly disconnects and I have to constantly reboot it. they have been out twice and replaced canteena my coverage is great and my jetpack works perfect but not this. now they say can't come out for two weeks they should give customers a substitute device till they figure this out. this is crazy tech on the phone told me I should return it while I can didn't give me much confidence that this is going to get fixed

I completely agree with everything you're saying. With Home Fusion, our two laptops and one wireless printer are using up data at probably three times the speed of the MiFi device,maybe more. I was simply dumbfounded when I first looked at the data report and saw 5 GB gobbled up in the first 10 hours after installation on Monday Feb. 25. Our online habits have not changed one bit - just email, reading newspapers, browsing webpages and shopping - no gaming, no Netflix, no streaming, no meaty downloads, etc. In just four days I've eaten up nearly 13 GB - how is this possible when we previously used 15-17 in a whole month? I had been led to believe that I could just leave the router on all the time, but then I saw data usages of .89 GB and .63 GB in the wee morning hours of two nights when everyone was asleep! So I've taken to turning it off overnight and when we're not using it, but there still seem to be phantom usages that appear in the report. And the data usage when the router is on is piling up at an alarming and inexplicable rate. We simply can't account for the high data usage based on what we do. On the plus side, Home Fusion has been fast and connections have been reliable, but my hopes that the faster 4G service would lower my usage and save me money have been dashed. And what's really weird is usage appearing in the report when the router is turned off, or when no one's been home! I don't have close neighbors so I don't see how anyone could be stealing my WIFI. I'll be contacting Verizon Customer Service, but unless these high usage issues can be resolved I'll be returning the router within the 14-day period. Looks like I'll be going back to the MiFi.

Will PC suite support more than one phone?

Nokia PC suite v6.41.6.
Windows XP Home v5.1 Service Pack 2
My wife has a Nokia 6681 and it runs fine on the above settings with PC Suite. We have the official Nokia USB cable.
My new 3220 isn't being recognised, however, and I was wondering if it is possible to support multiple phones from the PC Suite or whether I should just give up. I'm quite happy to upgrade to PC Suite v.7, but only if there's a good chance it'll work.
I've not been able to find a way anywhere of downloading a driver for a single phone or anything like that.
Thanks.

Nokia PC Suite supports more than 100 Nokia phones. I would recommend updating to version 6.70.22, PC Suite 6.41 is already quite old.
The main thing is that Nokia 6681 requires DKU-2(or CA-53) cable BUT Nokia 3220 requires DKU-5 (or CA-42) cable.
They both look the same and you can physically connect both to those phones, but they require different cable.
But PC Suite will work nicely with both once you have the right cable.
I strongly recommend CA-42, Nokia original, Nokia PC Suite includes cable drivers for that cable, so no separate drivers are needed.
There are numerous unofficial CA-42 cables out there, but some of them are just dead.Message Edited by manta on 12-Jan-2006
08:04 PM

Verizon support worst than Home Fusion...

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