VERY FRUSTRATED!!! Downloaded latest itunes on my PC, connected ipad 2, registered device. It says follow onscreen instructions. What instructions. When I turn on my ipad I get an itunes icon with an arrow and a connector cord. Can anyone help me???
VERY FRUSTRATED!!! Downloaded latest itunes on my PC, connected ipad 2, registered device. It says follow onscreen instructions. What instructions. When I turn on my ipad I get an itunes icon with an arrow and a connector cord. Can anyone help me???
hi Yojoeyo,
i have the same problem. did you figure it out? it looks like no one replied to your questions.
Derek
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As a suggestion, you might go to an Apple store (genius bar appointment) for help. As far as I know, there should be no charge.
Barry -
Hi,
I'm having problems with my itunes syncing with my devices. I tried it with my old iphone 4 and now my iphone 5S.
When I plug the phone in, the computer recognises it as it starts to charge, but it doesn't get picked up by itunes.
I've tried repairing my itunes account, and deleting and reinstalling it.
Can anyone help?
Thanks,
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Please refer to following KB and check if can help you.
You cannot synchronize an Exchange mailbox after you update
an Apple iOS device to iOS 7.0
If this issue still exist, please check if find some relevant clues in log files on the Exchange Server computer.
Please also refer to following article and check if help you.
Exchange
ActiveSync Mailbox Logging
If any update, please feel free to let us know.
Hope this helps.
Best regards,
Justin Gu
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected] -
I was trying to back up my phone and got an error message and cannot use my phone at all... There is a picture of an itunes icon and a cord. I cannot get to my phone or any settings or icons.... HELP. I'm not sure of my operating system or which iphone 4 it is....
Open current iTunes on your computer. Connect iPhone to the computer with USB Cable. Follow directions or click the Restore button of iTunes.
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HT4623 i have s frozen screen on my ipad showing itunes icon with a arrow and power cord showing
help
i was trying to download my ipad pics (2400) onto my pc via itunes and now my ipad is frozen with itunes icon and a cordYOUR IPAD IS IN RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY. -
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Perhaps let's first try updating your Apple Software Update.
Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time? -
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TV Shows are not available in certain countries.
Check here:
http://support.apple.com/kb/ts3599 -
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It sounds like you are trying to update some of your apps and when you tap the update button, the update does not happen. I recommend starting by closing the running apps on the phone:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that, sign out of your iTunes account in Settings > iTunes and App Stores, and restart the phone and try to update them again:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
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Tap App Store.
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Tap Updates.
Tap Purchased on the resulting screen.
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Reinstall the affected app
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Tap the "x" in the corner of the app you want to delete.
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Press the Home button.
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From: iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/ts1702
Thank you for using Apple Support Communities.
Take care,
Sterling -
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