Video Playback issues in HTML5 using IE10

Hello All:
We built a project in Captivate 6 and published it to HTML5. The project contains two videos that were converted to MP4.
When running the program in Chrome, all works as expected. However when running in IE10, no video is played. Any solutions?

I am also having a similar problem with slide videos in HTML5 projects.  The video plays as it should when the slide is viewed for the first time.  However, if the slide is revisited later, the video does not appear and no audio is played - there is just an empty space where the video should be.
In addition, when the slide video is finished playing, it will automatically restart, replay the first 1-2 seconds of the video, then stop.  Neither of these issues occur when publishing the same presentation as a SWF, but I am developing for iOS devices and really need the HTML5 output.  These issues also do not occur if I insert the same video file as an event video instead of a slide video; however, I need the users to be able to pause video playback, and it seems slide videos are the only way to provide that control in HTML5.
Here's what I'm using:
Captivate 6.0.1.240
All videos are .mp4
HTML5 output tested in latest versions of Safari and Google Chrome with the same result.
Any ideas or help would be greatly appreciated!  Thanks.

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    Just wanted to circule back and close the loop.  My issue have been resolved.  It was the driver for the audio.  After updating all of the driver (via Intel and HP) nothing appeared to work and I virtually went through all of the devices and check the driver.  It was then that I noticed that IDT High Definition audio codec was very old, dated back to 2012.  So I did a little research and came upon this post (http://answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_devices/idt-high-definition-audio-codec-not-working-on/570a5038-e48e-43f3-af75-95da61447c87?auth=1) The instruction from 3Juan was very specific and solved by problem.  It's as follow. I had a same problem on HP Envy 23 1080jp All in one desktop PC.I can solved as following.1. Select IDT High Definition Audio CODEC on Device Manager.2. Select Driver tab.3. Click Update Driver... button.4. Select  -> Browse my computer for driver software.5. Select -> Let me pickup a list of device drivers on my computer.6. Select  High Definition Audio Device (Not  IDT High Def...  this is important.) and click Next.    Appears Warning message, but reply Yes.7. ! Windows has successfully update your driver software.Key is step 6.  Cheers!

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