Video problem on 1.42 ghz--covered under repair extension?

I have a 1.42 ghz eMac that started showing scrambled video about six weeks ago. After a bit of research, I came across the eMac repair extension program. Apparently it covers only 1.0 and 1.25 ghz machines. But, my serial number falls in the range covered.
Also, I hadn't turned it on since the problem came up; last night I did, and there were no video problems. For about two hours, then it was right back to the scrambled video. Did the same thing happen for those of you with the 1.0 and 1.25 machines?
Any thoughts or info to share? Anyone else with the problem on a 1.42 ghz machine?

cosmic hobo,
I picked up that tip about taking photos of intermittent screen glitches back in the nVidia graphics eMacs days, when raster shift affected a number of eMacs (including mine). I'm afraid I no longer recall who gets credit for the original idea.
You raise a good question about why the leaking capacitor issue only seems to be a serious problem with first-generation G5 iMacs and with eMacs from the 2004 time frame. Certainly other Macs, with and without integrated displays, were being sold in large numbers throughout the period. It might be worth the time to try to look up what factories where building which Mac models at that time, figuring the bad capacitors may've ome through the vendor to a single factory. That's almost certainly considered properitary information, through.
(Off-topic: let me offer thanks to you and Don Morgan, among others, who helped get the eMac capacitor issue recognized. It certainly took more patience than I have to wade through all the rants and whines in that 675+ post monster to work out the parameters of what was affected.)
(I reserve the right to laugh my head off at the poster who demanded action against Apple for the crime of using capacitors in a computer in the first place; I trust that poster wasn't an EE major in college!)

Similar Messages

  • Is an electrical problem covered under the 1 yr. warranty?  I heard a "fizzy" noise when I plugged in my charger. Now my screen is blank/black.

    Is an electrical problem covered under the 1 yr. warranty for the iPhone 4?  I heard an electrical "fizzy" noise when I plugged in my charger.  Now my phone screen is black/black. 

    Like any warranty on any product, it covers manufacturer defects.
    Make an appointment at the genius bar

  • My iPhone 4S shut off with a 62% battery life and hasn't came back on yet. I've charged it and all it just won't come back on at all. Is this a common problem? Is this covered under my 1 year warranty?

    My iPhone 4S shut off with a 62% battery life and hasn't came back on yet. I've charged it and all it just won't come back on at all. Is this a common problem? Is this covered under my 1 year warranty?

    No it is not common.
    Most have no issues.
    Have you tried basics from the manual?  Restart, reset, restore?
    The warranty covers defects.  If the iphone is defective, then they would replace it.

  • Problem with the speakers on iPhone 4s; is it covered under warranty

    The speaker on my iPhone stopped working. How to fix or is it covered under warranty?

    If the phone wasn't abused or water damaged, all parts are covered by the warranty.  It's up to Apple to determine whether the phone was subjected to physical abuse - no one here can tell you.
    Before taking it to Apple, try the basic troubleshooting steps described in the User Guide, Appendix B:  Restart, Reset, Restore using a backup, Restore as new, without using a backup.

  • Dead/brigh​t pixels - not covered under warranty??​???

    I contacted hp about my brand new beats audio special edition laptop having a couple of dead pixels and was told they do not cover the lcd touchscreen under the warranty - what is that???? it is hardware and if it has a couple dead and bright pixels in the first week then what will happen over the next year? I dont have $600 to throw out every couple months for a new laptop and am very angry at this response ......

    Thanks for the help , though it may be too late( not your fault at all , but the tech support) . I was contacted through pm and responded with the requested info . The problem is my return window ends Monday and I am hesitant to wait any longer after my experience yesterday. I am finding it hard to trust in hp after being told the LCD panel is not covered under warranty and then getting a email from chat support that said my issue was a bright screen and they fixed it by updating the video driver(neither one true) . To top it off I could not even respond to the email because it was sent from a unmonitored address and it said if I had any "other" issues I should go back on chat again . This is the worst customer service I have ever received.

  • T60 Keyboard not covered under warranty?

    Here is a bit of an annoying Lenovo update. Keyboards are no longer covered under warranty. I have a 3-year warranty, but can’t claim my key-board… What is that about? The letter K shifted and came off – one of the lease used keys. Apparently they just changed this last week, but be a common problem as they had none in stock and it just gets better the good news is that it cost between $150 – 180… the guy could not nail down a price for me… Apple is looking better all the time!

    I have already contacted the local Service Center and they are adamant on saying that I need to pay for the replacement of the front glass.
    My question;
    1. I have repeatedly told that my handset has an INTERNAL crack, which has appeared without any fall or impact. I believe that it is a design fault for which I SHOULD NOT be penalized.
    To support my words, I find that similar issues have been reported for the same model across the globe;
    http://conversation.which.co.uk/technology/sony-xperia-z-cracking-phone-screen-replacement-repair-wa...
    Mine is not the only case wherein such cracks have developed. In UK, Sony has already confirmed this issue and agreed to replace the faulty units free of cost. Please read the link below and watch the video as well.
    http://www.xperiablog.net/2014/05/30/bbcs-watchdog-investigates-xperia-z1-cracking-screen-issue-sony...
    If in UK, this issue has been owned up by Sony company, should the same not be done in India, as ultimately it is Sony and region should not be a bar for taking such decisions especially in case of design flaws.

  • 3rd party RAM covered under Apple Care?

    hey all,
    i just got a new MacBook and am planning on upping the RAM to 2 Gigs. I know that if you buy the RAM from Apple and you have the Apple Care Protection Plan on your computer, the Apple RAM you install is also covered for the duration of the plan. I have Apple Care for my new MacBook and i'm wondering if 3rd party RAM would be covered under AppleCare of it it HAS to be Apple RAM. Is it worth the extra roughly $400 to have 2 Gigs from Apple and have it covered under Apple Care? If not, what are some recommendations for reliable 3rd party RAM? is there a certain brand that is hands down the best? thanx very much!
    David

    David,
    AppleCare only covers hardware that you purchase from Apple. If you have problems with your RAM later on, that's between you and the company you bought it from.
    Thus, if you buy third-party RAM, it's important to buy a good product from a reputable company (and to keep the RAM that came with your machine, in case you ever have to return the machine to the state it was in when you bought it from Apple, to return it to Apple for service should they request that.)
    Only you can decide for yourself whether it's worth it to you.
    I decided that it was not worth the extra money to buy RAM from Apple, and bought and installed 2GB of RAM on my own. It was easy, as long as you follow the directions from Apple's MacBook support site (there are PDF downloads explaining how to do maintenance on your MacBook, and RAM is considered a user-replaceable part.)
    I have had a very good experience buying and installing third-party MacBook RAM from Small Dog Electronics; others on this forum have recommended OtherWorld Computing (OWC.)
    Patriot and Crucial also seem to be well thought-of memory vendors.
    MacBook 1.83 Ghz/2GB RAM   Mac OS X (10.4.7)   Parallels Desktop (Mac OS X / WinXP) user; XP & Ubuntu Linux on other PCs

  • Power brick covered under AppleCare?

    I'm having some odd issues that seem to be the fault of my power brick (but who knows?). If I leave my PowerBook G4 1.67 Ghz machine plugged in for 10+ hours or so, the computer will stop recognizing that it has power. The light goes out from the ring where the cord plugs into my powerbook, and the battery slowly drains if the machine isn't asleep.
    Unplugging and plugging back in the power cord doesn't work. The only thing that works is unplugging the power cord from my surge protector and plugging that back in. Or, removing the brick extension cord and reattaching it to the brick.
    Has anyone had similar problems and/or know if the brick is covered under AppleCare?

    the power unit is covered by the same warranty/applecare cover that applies to the device it came with
    from your description imho it is more likely that the power unit is faulty than that a fault with the pb is causing it to shut down

  • Lockup and Video Problems

    I have an iMac that's been acting up, and searching the forums hasn't solved my problems yet. Any ideas would be appreciated.
    I have a 24 inch Intel iMac w/ 2.16 GHZ Core 2 Duo running 10.5.2 with all the latest updates. A couple weeks ago it started acting strange. Sometimes I get horizontal lines in my display. They seem to paint themselves into a specific window, and I can capture them with a screen shot. This led me to believe this was a software issue.
    Later I got a second symptom (not sure if its the same root problem). My machine would lock up. I would get the beach ball cursor and have to shut down. On startup, I would get a blue screen -- sometimes with a usable cursor, but nothing else. After a little reading (from my MacBook), I found a work around: reseting my PRAM. In the last few weeks, I've been through this cycle at least a dozen times:
    - beach ball lockup
    - power down
    - power up to the blue screen
    - power down
    - reset the PRAM
    - back up and running
    Almost as if it were unrelated, I sometimes get the horizontal lines in my display.
    I've tried everything I can think of, short of taking it to Apple:
    I've re-installed OSX (using the Archive and Install option)
    I've replaced the ram (swapped with another iMac I own)
    I've tested the PRAM clock batteries by disconnecting the power for a minute and booting back up without an internet connection and checking the clock.
    I've verified the disk with Disk Utility (grasping at straws at this point)
    Does anyone have any other ideas?

    From what I have seen on this forum, this is likely to be a hardware issue (search for vertical lines and also horizontal lines). Off to Apple with it. I hope it is still covered under warranty.

  • Why does a Safe Boot fix my video problem?

    After visiting my local Genius Bar twice (and getting two different answers), I erased and reinstalled Snow Leopard 10.6 on my late-2006 "white plastic" iMac.
    I reinstalled the version of SL that came with the iMac, then upgraded it twice to OS 10.6.8. Software Updater says all of my OS components are up-to-date.
    My video-corruption problems ("ghosting", "tearing", pixelation of icon, then the kernel CRASHES within 20 minutes) appear when I boot normally. But they permanently disappear when I reboot into the Safe Mode! 
    I've search Apple.com and every other site I can find without a clear answer to this:
    What extensions, StartUp items, software daemons or gremlins DO NOT load in Safe Mode? Shouldn't one of them be the cause of my problem? Or does Safe Boot work on a hardware-level, too?
    This happens on ALL accounts, both Admin and regular users. No external devices are connected except the wired mouse and wired keyboard.
    I've zapped the PRAM three times, and I've unplugged it for hours. Disk Utility shows everything is good, too. There's about 50 gigs left on the internal 750 GB hard drive.
    The so-called "Geniuses" both ran their Triage OS off an external drive and my iMac hardware passed ALL of their tests. One said it just needed a reinstall (a free fix!!), and the other said my video card is bad ($800, and I have to use an outside repair shop).
    Can someone give me an idea how to proceed? I've been working in Safe Mode for days, but that prevents me from using: Sound, my home network, fonts, Preview, editing in iPhoto, etc.
    Thanks.
    Specs:
      Model Name: iMac
      Model Identifier: iMac6,1
      Processor Name: Intel Core 2 Duo
      Processor Speed: 2.33 GHz
      Number Of Processors: 1
      Total Number Of Cores: 2
      L2 Cache: 4 MB
      Memory: 3 GB
      Purchase Date: March 2007

    Hi, Mike,
    Thanks for the quick reply.
    I read the linked post about QE, but I don't see how it could help me troubleshoot my problem. Could you clarify: is QE a piece of "software" (that is, a file -- like an extension)?
    If QE IS a piece of software that is disabled in a Safe Boot, I should be able to move it to my Desktop and restart. If my video problem is eliminated, the QE software is the problem, right?
    But then, if my problem is caused by a file/extension, why would the problem occur (and be eliminated in a Safe Boot) right after I re-installed the OS? Shouldn't all the System software be pristine right after re-installation? But since it's NOT fixed by the re-installation, it seems like a hardware problem -- like the expensive video card. That's what's confusing me.
    So, I'm proceeding as if the problem is caused by a file being loaded into memory and I'm trying to disable the items that don't load in Safe Boot Mode one-at-a-time. I just need a specific list of what those items are (and their locations on my hard drive).
    In OS/9, I used Conflict Catcher to do this automatically, but I haven't found an OSX app to do the same. So I'm trying to do it manually.
    Please excuse my layman's terms. Any help is appreciated.

  • Power Mac G4 having video problems -green dots and pixelated lines

    Yesterday my Power Mac G4 running OS X (10.5.1) started having unusual video problems. I started to notice green dots on the screen where the mouse pointer had been or where application windows had recently been. The severity of the video symptoms seem to vary - from a cluster of green pixels to slight amount of fuzz in text.
    I'm thinking that this is a symptom of a problem with the video card starting to fail but I haven't ruled out the Apple Studio Display either. While the Mac was still under Apple Care support, I did have the video card replaced a few years ago due to symptoms that were much more severe than this.
    Should I get a new video card? Could it be the display at fault? How expensive would it be to take it in to the local Apple store for diagnosis/repair?
    ATI Radeon 9700 Pro:
    Chipset Model: ATY,R300
    Type: Display
    Bus: AGP
    Slot: SLOT-1
    VRAM (Total): 128 MB
    Vendor: ATI (0x1002)
    Device ID: 0x4e44
    Revision ID: 0x0000
    ROM Revision: 113-A06500-124
    Displays:
    Apple Studio Display:
    Display Type: LCD
    Resolution: 1280 x 1024
    Depth: 32-bit Color
    Core Image: Hardware Accelerated
    Main Display: Yes
    Mirror: Off
    Online: Yes
    Quartz Extreme: Supported
    Rotation: Supported
    Display Connector:
    Status: No display connected

    Installed a new video card (ATI Radeon 9600) along with the "Apple DVI to ADC Display Adapter" - seems to be fixed now! Thanks for the advice!
    ATI Radeon 9600:
    Chipset Model: ATY,RV351
    Type: Display
    Bus: AGP
    Slot: SLOT-1
    VRAM (Total): 256 MB
    Vendor: ATI (0x1002)
    Device ID: 0x4150
    Revision ID: 0x0000
    ROM Revision: 113-A73503-202
    Displays:
    Apple Studio Display:
    Display Type: LCD
    Resolution: 1280 x 1024
    Depth: 32-bit Color
    Core Image: Hardware Accelerated
    Main Display: Yes
    Mirror: Off
    Online: Yes
    Quartz Extreme: Supported
    Display Connector:
    Status: No display connected

  • Diagnosing video problem

    Hi all,
    I've got a PowerMac G5 2.0 GHz from May, 2004. It has the original ATI Radeon 9800 Pro graphics card. I recently had to replace the logic board (with a working used one). That worked fine for months, but now I'm getting video problems. I'll get flashing vertical stripes of short horizontal bars. Sometimes it seems that if I jiggle the display connector at the computer, the screen settles down for a while, but it is not completely certain that this is cause and effect. I hooked up a TV to the DVI port (using Apple's DVI-Video adaptor) and got the same issues, so it's not the display or the cable. I'm hoping that it's a graphics card problem, and not the "new" logic board. Is there a troubleshooting procedure, short of buying and trying a new graphics card, that would let me narrow down the problem?
    Thanks for any help.
    -Aron

    What you describe sounds like a failing graphics card.  My particular troubleshooting process is to swap in another one to see if it works.  It's handy to have a few extra parts.  Short of that, you might try downloading ATIccelerator and using it to downclock the card.  Downclock both the GPU and memory by 5 to 10%.  If it helps, that would give a more clear indication.
    http://thomas.perrier.name/
    Also, if downclocking helps, it might still be possible to salvage the card.  As with virtually everything else, Japamac has a nice tutorial on the subject of card maintenance:
    First read his overview:
    http://www.jcsenterprises.com/Japamacs_Page/Blog/16196A0F-952B-47ED-A9F9-91F7B0E CA431.html
    Then read the teardown instructions for your specific card:
    http://www.jcsenterprises.com/Japamacs_Page/Blog/C874D84E-96DD-4DFF-9566-7C66BE0 65BB5.html
    Applying fresh thermal compound is not an optional step.  Maybe wait to see what others have to say about this suggestion before purchasing the compound.  The fact that it isn't doing it all of the time leads me to believe that it might not be too late, but I don't know how common it is to bring them back once they start showing problems. 
    Before anything, I might try reseating the card and not just wiggling it from the outside.  Take it out, blow out the dust with some compressed air, and verify that the fan moves freely.  Clean the contacts on the card with a pencil eraser.  Also verify that the fan is actually working when you put it back in.
    There might be something else obvious to try that totally eludes me at the moment.  Hopefully, you'll get some better feedback than this.  Good luck.

  • Is laptop's outer body covered under warranty

    hi
    afternoon
     i have a pavillion p15 077tx it is six months old and have cooling fan replaced after three months now problem start arising , the base is cracking under graphic card area  .   but i m cleaning vent every weak and no signs of overheating
    now the question is will it be covered under normal warranty or adp pls reply soon  

    Case by case. The warranty covers defects in materials and workmanship and if the plastic is failing in normal use without external trauma it might be covered although it would be unusual. 

  • I just cracked my ipad screen.  is that covered under warranty

    I just cracked up ipad screen.  Is that covered under the warranty?

    Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
    The warranty will apply to the country of purchase. And if there is a problem needing repair you have to return it to the country of purchase.
    Out-of-Warranty Service
         If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)   
    iPad model
    Out-of-Warranty Service Fee
    iPad mini
    $219
    iPad 3rd, 4th, Air
    $299
    iPad 2, iPad
    $249
    A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
    Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/
    You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
    iCracked - Broken iPhone, iPod or iPad
    http://www.icracked.com/
    iReVamp Electronics Screen Repair ($99)
    http://www.irevampelectronics.com/ipad-2-broken-glass-screen-repair.html
    iPad Repair & Screen Replacement Services
    http://www.ifixyouri.com/16-ipad-repairs
    RepairZoom iPad Repair
    http://www.repairzoom.com/ipad-repair.html
    Mission Repair
    http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
    iGadgetResQ
    http://www.igadgetresq.com/ipad-repair/
    Do It Yourself iPad Repair
    http://www.ifixit.com/Device/iPad
     Cheers, Tom

  • Video Problems with 7.0.1

    Just as with iTunes 7 I am having video problems galore. I can play all the music videos and TV shows that I currently have in my iTunes library via QuickTime. However, if I attempt to go and browse either music videos or TV shows, iTunes comes to a dead halt and I cannot even close the iTunes program without utilizing ALT, CTRL, DEL. My computer is "authorized" as I have no problem browsing in music, but if I do get as far as the TV Show home page, I get a message saying that I "CANNOT BROWSE ALBUM COVERS ON THIS COMPUTER." I am really at a loss as to what else to try and would apprecaite any assistance offered. Thanks all.

    b noir, here are all the symptoms that I am currently experiencing with 7.0.1:
    1. iTunes takes 3-5 minutes to boot-up and will ONLY start if an iPod is attached. Manual opening will not work.
    2. Any time that I click on the "TV Shows, Music Video, or Movie" areas of iTunes Music Store the entire iTunes program freezes. I can only exit iTunes at that point by "ALT, CTRL, DEL."
    3. When I do attempt to enter the TV Show area, I do eventually get a gray and white sign where the TV Show icons should be and the message says "Unauthorized to browse album covers on this computer." At this point the program is frozen. I should mention that the computer is authorized and I have NO problem browsing, playing, or purchasing music in the iTunes Music Store.
    4. I have no problem whatsoever playing the music videos and TV Shows that are already a part of my iTunes Library. No issues with QuickTime's playback whatsoever.
    5. There is absolutely no problem with the purchasing, playing, or control of my music portion of iTunes. I have no distortions at all and did not have them with 7.0.
    6. Many times after updatingmy iPod with new music, changes, or playlists, the window of the iTunes player will say that the update is complete but does not mention anything about the iPod being OK to disconnect. Several times I tried to manually disengage by clicking the release next to the iPod in the source column, only to get a message telling me that iPods files are currently in use. Eventually I can make the disconnect.
    7. In general the amount of time that it takes to sync my iPod to iTunes is at least triple what it was with iTunes version 6.
    Whew. That's everything. What say ye?

Maybe you are looking for