I just cracked my ipad screen. is that covered under warranty

I just cracked up ipad screen. Is that covered under the warranty?

Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
The warranty will apply to the country of purchase. And if there is a problem needing repair you have to return it to the country of purchase.
Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)
iPad model
Out-of-Warranty Service Fee
iPad mini
$219
iPad 3rd, 4th, Air
$299
iPad 2, iPad
$249
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iCracked - Broken iPhone, iPod or iPad
http://www.icracked.com/
iReVamp Electronics Screen Repair ($99)
http://www.irevampelectronics.com/ipad-2-broken-glass-screen-repair.html
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
Do It Yourself iPad Repair
http://www.ifixit.com/Device/iPad
 Cheers, Tom

Similar Messages

I have a iPad 2 and I have cracked my screen is it covered by warranty?

I have a iPad 2 and I have cracked my screen is it covered by warranty?

No. If you bought AppleCare+ for it, accidental damage is covered.
(94207)

Hi my iPad 3 screen cracked very easily I was surprised. Is this covered under warranty? How can I fix it?

Hi my iPad 3 screen cracked very easily I was surprised. Is this covered under warranty? How can I fix it?

Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
Apple will provide a replacement iPad for:
iPad model
Out-of-Warranty Service Fee
New iPad
$299
iPad 2, iPad
$249
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You can get the glass replaced at 3rd party repair sources for less $, however, the Apple warranty will be voided.
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
 Cheers, Tom

I was turning the screen on my IPAD and it spidered is that covered by warranty?

I was turning the screen on my IPAD and it spidered is that covered by warranty? It wasn't dropped spidered around button

Take it to an Apple Store for evaluation.
Look at the info on this page http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
 Cheers, Tom

I droped my I-touch and cracked the screen, is this covered under the warranty ?

I droped my I-touch and cracked the screen, is this covered under the warranty

No
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself
iPod Touch Repair – iFixit

Genius told me that my power adapter was NOT covered under warranty. ?????

Not too happy with my Apple store as of late. First I bring in my defective iPhone power adapter for a replacement and was told I had to schedule an appointment with a "Genius". I guess it takes a genius to plug in a power adapter and see that it doesn't work. Of course the next available appointment was 2 days away. So....I leave, make an appointment, come back 2 days later and the Genius tells me that the power adapter is not covered under warranty. Is this correct???? This is crazy. He actually told me that I could just buy another one there for $29 or find one on Ebay.
I don't even really have much use for the power adapter, but I find it very hard to believe that it is not covered under the same 1 year warranty as the phone.
Is this true?
Thanks.

I have had to deal with the "genius bar" for 4 weekends straight now, with one more weekend to go. All to simply get my Apple iPhone bluetooth replaced. They gave me a refurbished one which was still broken, and they didnt know how to even use their own software to do the rma. So far my worst experience with a store in a very long time and I have no plans of doing business with Apple through one of their "genius bars" ever again. Heck, I had to show the so called iPhone genius how to pair the headset with the phone. Quite pathetic.

I need to replace my ipod cord that is under warranty, What link do i go to?

I need to replace my ipod cord that is under warranty, What link do i go to?

http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod

I cracked my ipad screen

Does anyone know the cost to replace the cracked screen of an iPad? Is this even possible to do without having to purchase an entirely new iPad?
Spirit70

Spirit70-
If you show it to an Apple Store Genius, you will probably be quoted a price for an exchange iPad. On rare occasion, they have been replaced under Warranty, but it may be up to the store manager's discretion.
I do not recall the price, but understand an Apple Authorized Repair Center will repair yours for less than the exchange price. <Apple Authorized Repair Centers>
It may void your warranty if you go to an independent repair center, but the repair price may be lower.
Fred

IPhone screen cracked? how much for repair if under warranty?

how much will it cost to get the iPhone's cracked screen fixed or will they send out another one since i'm still under warranty?

Apple will exchange it for $250.00. Just take it to an Apple Store.
Dave M.
MacOSG Founder/Ambassador  An Apple User Group 
Creator of Mac611 - Mobile Mac Support (designed exclusively for an iPhone/iPod touch)

Mobile not covered under warranty for hairline INTERNAL crack appearing without fall or any impact

Job No. W115041604910
I own a Sony Xperia Z1 compact mobile, which I purchased on 29th July, 2014, and around 11th April, 2015, I started to face touch screen problem in the middle region of my mobile. I was playing games on my phone when this issue cropped up.
The issue was very strange as at times the phone would start typing on its own on security pin screen. This lead to all my data being erased!
Later, I noticed that the lower part of the front screen of my mobile had a hairline crack - this was strange as my phone did not have any fall or any impact that would result in an INTERNAL hairline crack with no impact on the exterior of the screen.
I took my mobile to the authorized Sony service center in Koramanagala (Vigneshwar Services) on 16th April, 2015 and on 23th April, 2015 I was provided an estimated bill of Rs. 6000/-.
When I escalated the case by writing to "[email protected]", after multiple call and email exchanges, I was provided the "management" response on the Sony letter head stating that "the display was broken and needs to be replaced for satisfactory working of the set and the service estimate for the faulty part is Rs. 6007/-."
I declined to approve the amount for my repair, as my phone is within the warranty period.
Please go through the spec of Sony Xperia Z1 Compact on the below website, where it clearly says that the display is shatterproof;
http://www.gsmarena.com/sony_xperia_z1_compact-5753.php
Firstly, since the Spec claims that the glass is shatterproof, the crack on my mobile does not void the warranty.
Secondly, since the hairline crack on my mobile has appeared under "mysterious" circumstances and not a result of any fall or human error on my part, I decline paying any repair cost for my mobile. Also, this is an INTERNAL crack only, which will not appear due to a fall.
Thirdly, I should not be penalized for the faulty design issue for this model of Sony mobile.
At one point I would patronize with brand Sony, but sorry to say that is no longer true due to the trauma in dealing with Sony Service Center and Bangalore Regional Office.

I have already contacted the local Service Center and they are adamant on saying that I need to pay for the replacement of the front glass.
My question;
1. I have repeatedly told that my handset has an INTERNAL crack, which has appeared without any fall or impact. I believe that it is a design fault for which I SHOULD NOT be penalized.
To support my words, I find that similar issues have been reported for the same model across the globe;
http://conversation.which.co.uk/technology/sony-xperia-z-cracking-phone-screen-replacement-repair-wa...
Mine is not the only case wherein such cracks have developed. In UK, Sony has already confirmed this issue and agreed to replace the faulty units free of cost. Please read the link below and watch the video as well.
http://www.xperiablog.net/2014/05/30/bbcs-watchdog-investigates-xperia-z1-cracking-screen-issue-sony...
If in UK, this issue has been owned up by Sony company, should the same not be done in India, as ultimately it is Sony and region should not be a bar for taking such decisions especially in case of design flaws.

Is a broken home button covered under warranty on iPad 1?

When I push the button on the bottom of the screen nothing happens. Not sure why, sometimes it will work after I mash on it but other than that the majority of the time it won't work. Is this covered under the warranty?

Your iPad came with a one year warranty, so if you are within the warranty period, you are covered. If you are near an Apple Store, make an appointment with the Genius Bar.

Customer Service won't fix my charger that is under warranty?

So guys I have a dilemma with customer service.
Sometime last year, my iPhone 4's battery started to drain fast and I went to the Apple Store Square One. The first time I went, they ordered another battery for me. Then when I went, they said they already gave it out and to come back another time. When I came back a third time, they said there was nothing wrong with my phone! So I went to Apple Store Yorkdale and they replaced the battery for me, no hassle.
Well now, I bought a Macbook Air 13" back in August (the new model). I took care of this MacBook religiously. But the cord of the charger near the MagSafe became frayed for some reason, and it completely broke so it won't charge my laptop anymore. I read reports online of chargers getting frayed (even the new ones) and customers got it replaced with no hassle. Well, Apple Store Square One said there was no way that they can replace this and then they blamed it on ME. I remember I put my iPhone 4's USB connecter into a dock on my desk and connected it to my computer and just left it there for months without touching the wire and even that became frayed (there were yellow and brown marks around the fraying on the cord).
What can I do to get my charger fixed?

The "no-hassle" replacement of chargers you speak of, is due to a recognized manufacturing/design problem with the old straight-cord version of the Magsafe charger. This "special" program is only for the old charger.
New style chargers are evaluated on a case by case basis for a determination of defect or user induced failure.
If determined to be "user induced", it was outside of, and not covered by warranty.
Your only other option would be to take the charger to another Apple Authorized Service Center, for what would be a "second opinion".
But as Kappy said, you may just have to go ahead and buy a new one, or escalate the issue.

So I have an I Pad that will not charge. This is the second time that this situation has occurred the first time it was covered under warranty (But not this time). So they offered me a new old one for $250.00 and 90 day warranty. Seems like the life if th

Any thoughts about my second go around with an I pad that will not charge. This is second go around and I'm wondering if I should repalce or opt out and go different route ???? Can not imagin that Apple could give the type of support I'm recieving and continue?? The first one was under warranty not so lucky this time.

Go to the Apple Store and try a different charger & cable.
The quickest way (and really the only way) to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
Tips About Charging for New iPad 3
http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
iPhone, iPod, Using the iPad Charger
http://support.apple.com/kb/HT4327
Install and use Battery Doctor HD
http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
 Cheers, Tom

If i break my screen on my ipod touch is it covered under warranty

if i break my screen on my ipod touch is it covered under warranty

take it to an apple store or call 1-800-APL-CARE and they will let you know the screen repair options they have. It might cost a bit if the screen break was your fault (aka you dropped it).

My just bought new ipad screen stuck one a game. Can't turn off, can't get into log in screen. I connect ipad to my imac, but message say need to unlock ipad. But my ipad screened dead. Please help!

My just bought ipad with retinal display 32G, screen frozen at one of game my son play. Now I can't turn off ipad, I can log in ipad. I connect ipad to my apple computer, message say I need to unlock the ipad, the problem is I can't even get to ipad home screen to unlock or enter the password. Basically, my ipad is dead. I can't even know what my series number etc. Please help!
Thanks!

Try a reset:
Hold the Sleep and Home button down until you see the Apple logo.

I just cracked my ipad screen. is that covered under warranty

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