Virus, Malware, Opera in my Mac OS folder. is this normal?

I find this odd. I have found Opera in my OS file.
1 i have never knowingly download opera
2 nor have i knowingly installed it
3 why would it not be in the apps folder?
any ideas?

Do you have Adobe Dreamweaver? It contains Opera for its own use, so it won't show up in your apps list.

Similar Messages

TS1713 my power adapter gets very hot on my mac book pro is this normal

my power adapter gets very hot to toutch on my mac book pro is this normal

Hot is normal for the charger but very hot is not. If it were mine It could be that your MBP is drawing too much current. I would take it to the Apple Store and have it checked out.
Allan

How do I find and remove viruses, malware, etc. from my Macs?

I have been plagued with pop-ups suggesting that I have a virus and need to call a certain number immediately. Won't do that but need to know how to clean my Mac PowerBook and MacAir and am having trouble making a Genius Bar appointment. Can anyone help?

There is no need to download anything to solve this problem. You may have installed a variant of the "VSearch" ad-injection malware. Follow Apple Support's instructions to remove it.
If you have trouble following those instructions, see below.
Malware is always changing to get around the defenses against it. This procedure works as of now, as far as I know. It may not work in the future. Anyone finding this comment a few days or more after it was posted should look for a more recent discussion, or start a new one.
The VSearch malware tries to hide itself by varying the names of the files it installs. To remove it, you must first identify the naming pattern.
Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
/Library/LaunchDaemons
In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "LaunchDaemons" may open. Look inside it for two files with names of the form
          com.something.daemon.plist
and
           com.something.helper.plist
Here something is a variable string of characters, which can be different in each case. So far it has always been a string of letters without punctuation, such as "cloud," "dot," "highway," "submarine," or "trusteddownloads." Sometimes it's a meaningless string such as "e8dec5ae7fc75c28" rather than a word. Sometimes the string is "apple," and then you must be especially careful not to delete the wrong files, because many built-in OS X files have similar names.
If you find these files, leave the LaunchDaemons folder open, and open the following folder in the same way:
/Library/LaunchAgents
In this folder, there may be a file named
          com.something.agent.plist
where the string something is the same as before.
If you feel confident that you've identified the above files, back up all data, then drag just those three files—nothing else—to the Trash. You may be prompted for your administrator login password. Close the Finder windows and restart the computer.
Don't delete the "LaunchAgents" or "LaunchDaemons" folder or anything else inside either one.
The malware is now permanently inactivated, as long as you never reinstall it. You can stop here if you like, or you can remove two remaining components for the sake of completeness.
Open this folder:
/Library/Application Support
If it has a subfolder named just
           something
where something is the same string you saw before, drag that subfolder to the Trash and close the window.
Don't delete the "Application Support" folder or anything else inside it.
Finally, in this folder:
/System/Library/Frameworks
there may an item named exactly
            v.framework
It's actually a folder, though it has a different icon than usual. This item always has the above name; it doesn't vary. Drag it to the Trash and close the window.
Don't delete the "Frameworks" folder or anything else inside it.
If you didn't find the files or you're not sure about the identification, post what you found.
If in doubt, or if you have no backups, change nothing at all.
The trouble may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Then, still in System Preferences, open the App Store or Software Update pane and check the box marked
          Install system data files and security updates (OS X 10.10 or later)
or
          Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.

I am currently using Lightroom 5.6 and operating on a Mac with OSX Ver 10.9.5. I am receiving an error problem when doing the following - I am exporting selected photos from a particular Catalogue saved on Drive 1 to a folder created on another Drive whe

Hi, I am having a little trouble with exporting images to another drive and Catalogue and need some help if anyone can give me some advice
I am currently using Lightroom 5.6 and operating on a Mac with OSX Ver 10.9.5.
I am receiving an error problem when doing the following -
I am exporting selected photos from a particular Catalogue saved on Drive 1 to a folder created on another Drive where a Lightroom Catalogue has been created. In this Catalogue I have arranged for the images once exported to be moved to a different folder - I used the Auto Import process under the File dialogue box.
When processing the Export I receive an error message for each of the images being exported indicating the following -
Heading Import Results
Some import operations were not performed
Could not move a file to requested location. (1)
then a description of the image with file name
Box Save As Box OK
If I click the OK button to each image I can then go to the other Catalogue and all images are then transferred to the file as required.
To click the OK button each time is time consuming, possibly I have missed an action or maybe you can advise an alternative method to save the time in actioning this process.
Thanks if you can can help out.

Thank You, but this is a gong show. Why is something that is so important to us all so very, very difficult to do?

My Wifi keeps going in and out a lot lately on my Snow Leopard 10.6.8 Macbook. Mac virus or malware or not possible? Macs based on BSD isn't it? Whats the chances it's Virus/Malware related?

Do you recommend a certain Anti-virus or Anti-spyware for Mac, or you don't believe that my Wireless going out frequently has anything to do with that? Something else possibly like a software issue?

Your wireless issues don't have anything to do with malware. There's no known Mac malware that behaves that way. See my Mac Malware Guide for more info about that topic.
Are you having problems will all wireless networks, or just one? (If you haven't tried it on more than your home network, try taking it to a local coffee shop or library that offers free wifi and test it there.) When it "goes out," what exactly happens?

How to remove virus, malware from mac?

please help i used an website that later that had phishing activity and virus , today my friends said they received emails with files on it
HOW DO I REMOVE THIS VIRUSES FROM MY COMPUTER ????
PLEASE HELP

Helpful Links Regarding Malware Problems
If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide, remove adware that displays pop-up ads and graphics on your Mac, and AdwareMedic. If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.) You might consider adding this Safari extensions: Adblock Plus 1.8.9.
Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.
The following comes from user stevejobsfan0123. I have made minor changes to adapt to this presentation.
Fix Some Browser Pop-ups That Take Over Safari.
Common pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. This "hijack" is limited to your web browser. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. This article will outline the solution to dismiss the pop-up.
Quit Safari
Usually, these pop-ups will not go away by either clicking "OK" or "Cancel." Furthermore, several menus in the menu bar may become disabled and show in gray, including the option to quit Safari. You will likely have to force quit Safari. To do this, press Command + option + esc, select Safari, and press Force Quit.
Relaunch Safari
If you relaunch Safari, the page will reopen. To prevent this from happening, hold down the 'Shift' key while opening Safari. This will prevent windows from the last time Safari was running from reopening.
This will not work in all cases. The shift key must be held at the right time, and in some cases, even if done correctly, the window reappears. In these circumstances, after force quitting Safari, turn off Wi-Fi or disconnect Ethernet, depending on how you connect to the Internet. Then relaunch Safari normally. It will try to reload the malicious webpage, but without a connection, it won't be able to. Navigate away from that page by entering a different URL, i.e. www.apple.com, and trying to load it. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one.

Are the Gameover Zeus and Cryptolocker malware a threat to Mac/Apple computers? If so, what should be done to protect the computer and personal information?

Are the Gameover Zeus and Cryptolocker malware a threat to Mac/Apple computers? if so, what should be done to protect the computer and personal information?

These are Windows viruses and will not effect your Mac.
GameOver Zeus P2P Malware: http://www.us-cert.gov/ncas/alerts/TA14-150A
Systems Affected
• Microsoft Windows 95, 98, Me, 2000, XP, Vista, 7, and 8
• Microsoft Server 2003, Server 2008, Server 2008 R2, and Server 2012
CryptoLocker Ransomware Infections: http://www.us-cert.gov/ncas/alerts/TA13-309A
Systems Affected
• Microsoft Windows systems running Windows 8, Windows 7, Vista, and XP operating systems

Help iMac w/Lion. Virus/malware Safari can't shutdown. Got pop up saying I won a prize. Did not select OK. Have to force shutdown. On restart of Safari get same pop up. Locks up Safari. Any help would be greatly appreciated.

PiCked up a virus/malware please help me get rid of it. While browsing with Safari got pop up saying I won a prize. Click OK to find out what I won. Did not click Ok, but cannot close Safari without using forced shutdown. Powering down computer and restarting then selecting Safari brings up same prize window. Just installed Trend Microsoftware for Mac. It's scanning now. Don't think it will work.
If I open another on same iMac everything seems ok.
Any help would be greatly appreciated.
Thanks

I am also running Lion and had the same problem: a persistent popup on top of a half-opened Safari window saying that I had won a prize and should click OK to claim it. If I forced Safari to quit, the same pages and popup menu would appear when I then reopened Safari. From what I can tell, the problem results simply from the fact that Safari in Lion defaults to auto-reopening web pages that were open when Safari last quit, including those suspicious pages that may have prompted the user to force-quit Safari in the first place. I solved the problem this way:
(1) After force-quitting Safari, I went to my user Library folder and found the Saved Application State folder within. I then found the folder for Safari (com.apple.Safari.savedState), opened it and deleted its contents. Now the next time I open Safari, there will be no pages to auto-reopen.
(2) Since this problem could happen again, I decided to disable the auto-reopen feature in Safari. I did this by highlighting the "com.apple.Safari.savedState" file and choosing the File-->Get Info command, and then in the Get Info box, I turned on the Locked checkbox. This prevents Safari from adding any files to this folder.
This solution has worked well for me, and it has the advantage of not requiring the user to reset Safari. It also preserves Lion's auto-reopen feature for all other applications.
I need to give credit to David Pogue for the information I used to solve this problem. He describes this procedure on page 169 of his book, Mac OSX Lion, the missing manual.
Steve

Browser Virus Malware Adware etc. HELP!

I have been trying for 3 days to kick this absurd problem off of my Macbook Pro. It feels like I have a virus/malware/adware situation that is making me feel like I'm back on a PC (UGHHHHH).
BEFORE THE PROBLEM:
I kept getting "scratchdisk" or "startup disk" is full notices so I could not download the new OS
I started searching the web for solutions
I started removing all unneeded files
I used Clean My Mac to remove unwanted/unneeded files
I downloaded OS X 10.9.5
THE PROBLEM:
The following things occur when I attempt to use any of the 3 browsers: Google Chrome, Safari, Firefox:
pop up windows appear ALL over the place
Pop up windows block my ability to use the intended web page
tabs automatically open for Wix, Mackeeper, Credit Check websites etc. (It's infuriating!)
Sites I am attempting to use fail to respond
ACTIONS TAKEN:
run Clean My Mac (nada)
delete all cookies (nada)
trash or uninstall any/all unknown apps/programs
uninstall Google Chrome
uninstall Firefox
reset Safari
some terminal exercise from an Apple forum (did...nada)
RESOLVE:
NOTHING seems to be working...I'm about to launch my computer out the window... HELP!?

There is no need to download anything to solve this problem.
A.
You may have installed the "VSearch" trojan. Remove it as follows.
Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Step 1
From the Safari menu bar, select
          Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot," "Trovi," or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Reset the home page and default search engine in all the browsers, if it was changed.
Step 2
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
          Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "com.vsearch.agent.plist" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
/Library/LaunchDaemons/Jack.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/Library/PrivilegedHelperTools/Jack
/System/Library/Frameworks/VSearch.framework
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
The problem may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the Internet criminal behind VSearch has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
B.
Remove "MacKeeper" as follows. First, back up all data.
"MacKeeper" is a scam with only one useful feature: it deletes itself.
Note: These instructions apply to the version of the product that I downloaded and tested in early 2012. I can't be sure that they apply to other versions.
If you have incompletely removed MacKeeper—for example, by dragging the application to the Trash and immediately emptying—then you'll have to reinstall it and start over.
IMPORTANT: "MacKeeper" has what the developer calls an “encryption” feature. In my tests, I didn't try to verify what this feature really does. If you used it to “encrypt” any of your files, “decrypt” them before you uninstall, or (preferably) restore the files from backups made before they were “encrypted.” As the developer is not trustworthy, you should assume that the "decrypted" files are corrupt unless proven otherwise.
In the Finder, select
          Go ▹ Applications
from the menu bar, or press the key combination shift-command-A. The "MacKeeper" application is in the folder that opens. Quit it if it's running, then drag it to the Trash. You'll be prompted for your login password. Click the Uninstall MacKeeper button in the dialog that appears. All the other functional components of the software will be deleted. Restart the computer and empty the Trash.
☞ Quit MacKeeper before dragging it to the Trash.
☞ Let MacKeeper delete its other components before you empty the Trash.
☞ Don't try to drag the MacKeeper Dock icon to the Trash.

Do I have a virus/malware problem? Idiot needs help

Hello, Received an email from 'Royal Mail Global' saying that they had failed in delivering a package and to open the attached '.zip' file. Without thinking, I opened the file- it didn't launch anything. I realise this is incredibly stupid and I am mortified. However, I am now concerned that I have a virus, malware, etc. As I am a computer idiot: how do I check if a virus is on the system or a malware programme is stealing all my details? People say "you'll be ok, Mac's don't get virsus" but how do you know? I have encountered no issues, as yet.... I run OS X and have a mac mini. Please help- will be eternally grateful. Thank you in advance

MacHagan wrote:
Hello, Received an email from 'Royal Mail Global' saying that they had failed in delivering a package and to open the attached '.zip' file. Without thinking, I opened the file- it didn't launch anything.
First of all, your Lion OS would have notified you if that was anything currently known to be dangerous. If it was malware it was almost certainly designed for Windows and of no consequence to OS X. If you are certain that the email is spam/junk/hoax then use the delete button in your e-mail client to get rid of it. Check the trash folder and delete it from there, if necessary. If this is a Gmail account, let me know as there may be one more step.
When you say you opended the file, I assume you used an open button or double-clicked the attachment symbol? And then it didn't launch anything, but it should have launch the Archive Utility to unzip the attachment. Did that not happen? Did you see anything after you "opened it"?
Even if it was unzipped, sitting in an attachment folder somewhere and is malware, it won't do anything at all until you attempt to open it. And as I said previously, it's almost certainly for Windows users, anyway.
If you followed the suggestion to use ClamXav (or any other A-V software), there are some special considerations regarding e-mail. Here are my standard cautions:
Never use ClamXav (or any other A-V software) to move (quarantine) or delete e-mail. It will corrupt the mailbox index which could cause loss of other e-mail and other issues with functions such as searching. It may also leave the original e-mail on your ISP's e-mail server and will be re-downloaded to your hard drive the next time you check for new mail.
So, if you choose to "Scan e-mail content for malware and phishing" in the General Preferences, make sure you do not elect to either Quarantine or Delete infected files.
When possibly infected e-mail files are found:
Right-click/Control-click on either the infection or file name in the ClamXav window.
Select "Reveal In Finder" from the pop-up menu.
When the window opens, double-click on the file to open the message in your e-mail client application.
Read the message and if you agree that it is junk/spam/phishing then use the e-mail client's delete button to delete it (this is especially important when the word "Heuristics" appears in the infection name).
If you disagree and choose to retain the message, return to ClamXav and choose "Exclude From Future Scans" from the pop-up menu.
If this is a g-mail account and those messages continue to show up after you have deleted them in the above manner, you may need to log in to webmail using your browser, go to the "All Mail" folder, find the message(s) and use the delete button there to permanently delete them from the server.
For instructions on how to handle any infections that do not involved e-mail, use the Help menu or go directly to this link Dealing with Infected Files.

Virus Malware Malicious content protection software?

Is it true that I will not need to have active virus/malware /malicious content protection on my Mac? Should I, or dont bother?

1. This comment applies to malicious software ("malware") that's installed unwittingly by the victim of a network attack. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the victim's computer. That threat is in a different category, and there's no easy way to defend against it. If you have reason to suspect that you're the target of such an attack, you need expert help.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user, but internally Apple calls it "XProtect." The malware recognition database is automatically updated once a day; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets (see below.)
It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
3. Starting with OS X 10.7.5, there has been another layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't actually been tested by Apple (unless it comes from the Mac App Store), but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. For most practical purposes, applications recognized by Gatekeeper as signed can be considered safe.
Gatekeeper has, however, the same limitations as XProtect, and in addition the following:
It can easily be disabled or overridden by the user.
A malware attacker could get control of a code-signing certificate under false pretenses, or could find some other way to evade Apple's controls.
For more information about Gatekeeper, see this Apple Support article.
4. Beyond XProtect and Gatekeeper, there’s no benefit, in most cases, from any other automated protection against malware. The first and best line of defense is always your own intelligence. All known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and the malware attacker. If you're smarter than he thinks you are, you'll win.
That means, in practice, that you never use software that comes from an untrustworthy source. How do you know whether a source is trustworthy?
Any website that prompts you to install a “codec,” “plug-in,” "player," "archive extractor," or “certificate” that comes from that same site, or an unknown one, is untrustworthy.
A web operator who tells you that you have a “virus,” or that anything else is wrong with your computer, or that you have won a prize in a contest you never entered, is trying to commit a crime with you as the victim. (Some reputable websites did legitimately warn users who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
Pirated copies or "cracks" of commercial software, no matter where they come from, are unsafe.
Software of any kind downloaded from a BitTorrent or from a Usenet binary newsgroup is unsafe.
Software with a corporate brand, such as Adobe Flash Player, must be downloaded directly from the developer’s website. If it comes from any other source, it's unsafe.
5. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was never a good idea, and Java's developers have had a lot of trouble implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style "virus" affecting OS X. Merely loading a page with malicious Java content could be harmful. Fortunately, Java on the Web is mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice.
Java is not included in OS X 10.7 and later. A separate Java installer is distributed by Apple, and another one by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it — not JavaScript — in your browsers. In Safari, this is done by unchecking the box marked Enable Java in the Security tab of the preferences dialog.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a specific task, enable Java only when needed for the task and disable it immediately when done. Close all other browser windows and tabs, and don't visit any other sites while Java is active. Never enable any version of Java on a public web page that carries third-party advertising. Use it, if at all, only on well-known, password-protected, secure business or government websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.
Follow these guidelines, and you’ll be as safe from malware as you can reasonably be.
6. Never install any commercial "anti-virus" or "Internet security" products for the Mac, as they all do more harm than good, if they do any good at all. If you need to be able to detect Windows malware in your files, use the free software ClamXav — nothing else.
Why shouldn't you use commercial "anti-virus" products?
Their design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere.
In order to meet that nonexistent threat, the software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
By modifying the operating system, the software itself may create weaknesses that could be exploited by malware attackers.
7. ClamXav doesn't have these drawbacks. That doesn't mean it's entirely safe. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
ClamXav is not needed, and should not be relied upon, for protection against OS X malware. It's useful only for detecting Windows malware. Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else.
A Windows malware attachment in email is usually easy to recognize. The file name will often be targeted at people who aren't very bright; for example:
♥♥♥♥♥♥♥♥♥♥♥♥♥♥!!!!!!!H0TBABEZ4U!!!!!!!.AVI♥♥♥♥♥♥♥♥♥♥♥♥♥♥.exe
ClamXav may be able to tell you which particular virus or trojan it is, but do you care? In practice, there's seldom a reason to use ClamXav unless a network administrator requires you to run an anti-virus application.
8. The greatest harm done by anti-virus software, in my opinion, is in its effect on human behavior. It does little or nothing to protect people from emerging threats, but they get a false sense of security from it, and then they may behave in ways that expose them to higher risk. Nothing can lessen the need for safe computing practices.
9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.

Firefox 4 crashes after windows recovery virus /malware infection

Hello My computer was infected by the "windows recovery " virus/malware when running Firefox 4 with administrator right user . I could get rid of the virus/malware using antivirus and antimalware sw ( superantispyware, antimalwarebytes, spybot and avast ) . Currently , no viruses or malwares are reporetd on my system . Still, when starting firefox.exe , the error message " firefox has encountered a problem and needs to close " is triggered and , although firefox starts and runs OK; it will close whenever a send/don't send option is taken on the error message . If I rename the Firefox.ex exe program into another name, Firefox runs OK and the error message is not triggered .
I have had superantispyware support run an analysis tool on my system and their feedback was that the infection, if any, can only be viral . I had AVAST run in F8 safe mode and no viruses are reported any longer after desinfection of the system where a couple of exes created by the malware were found/deleted . I tried uninstall/reinstall Firefox 4 and 3, but the problem remains . Also, I have looked for a crash report in the documents and settings folder but finds none . Last, I also tried to start firefox.exe in safe mode but it will not start ( it will well start if I rename firefox.exe into another name )
Thanks beforehand if you can suggest something to solve this .
Best regards Pierre W

Does it help if you create a new profile or uninstall and reinstall Firefox?
If you reinstall Firefox then be sure to remove the Firefox program folder to remove possibly left over files in it.
You can try to create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
See also:
*http://kb.mozillazine.org/Firefox_crashes
*https://support.mozilla.org/kb/Firefox+crashes

In trying to update to Firefox 3.6.11 on an intel mac g5, I get this message: the operation cannot be completed because you do not have sufficient privileges for some of the items -- any suggestions? thanks!

In trying to update to Firefox 3.6.11 on an intel mac g5, I get this message: the operation cannot be completed because you do not have sufficient privileges for some of the items -- any suggestions? thanks!

You can try to repair the permissions for the Firefox application files and folders.
You can also do this:
* Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
* Trash the current Firefox application to do a clean (re)install.
* Install the new version that you have downloaded.
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

Can't get rid of virus/malware/infection

I have a virus/malware/infection that Office Max hasn't been able to get rid of and I purchased McAfee 2012 Antivirus Plus and even contacted McAfee for help. they want more money and I have already spent $173 and can't spend anymore.
I have all the programs needed for reloading the harddrive. I purchased all the programs a few years ago.
I have an HP Pavillion V5000 laptop. I need to know how to reformat the harddrive and will this get rid of the infections??
thank you,
Gregory

Hi,
These files would appear to relate to a Malware infection - the reason the specific DLLs cannot be loaded may well be because your existing security software has already removed them.
Try the following.
On another PC, follow the procedure on the link below to create a bootable CD which you can use to scan your computer and hopefully remove the Malware.
http://connect.microsoft.com/systemsweeper
When this has completed, boot into Windows, then download and install the free versions of MBAM and SUPERAntiSpyware on the links below.
MBAM
SUPERAntiSpyware
When installed, run full scans with both these utilities - if any malware is detected, remove/quarantine it and run the scan again until both applications come back clean.
If the above doesn't help, post back with the following.
1. The full Model No. and Product No. of the notebook ( from the service tag underneath your notebook ) - see Here for a further explanation.
2. The full version of the operating system you are using ( ie Windows 7 32bit ).
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Text srv malware from downloads for mac

Hello,
I have a Mac, ibook G4.
Since this is pre-intel, i have to use Adoble Flash version 10.1
I've downloaded 2 different files from Adobe for Flaxh 10.1, included one called "debugger versions".
Both of these files have contained the text srv malware.
Do you have a file i can download that isn't corrupted?
Thank you,
Kai

fruhulda
Apple staff are "trained" by Apple. Maybe Apple can't afford to train them adequately?
Seems it can't get its billions back from the Cayman Islands and the Netherlands tax havens. It obviously doesn't have the time or resources, being preoccupied with concocting schemes whereby it charges Australian users a premium for all their content, including Australian GST but then tells the Australian Tax Office that the transaction actually happened in Singapore and should be taxed there.
I suspect that addition to the User Guide is a belated entry, no doubt due to the savaging they got in this forum amongst other places. The original User Guide glossed over any problems, not even mentioning that any existed.
What people are told to their face and in all promotional material carries more weight than the fine print in a User Guide that is not even installed with the software, let alone visible till you have purchased the product.
The same thing with Apple's claims that iCloud syncing just "automatically appear" in Lion which was obviously not true:
"You can create amazing documents and presentations on your Mac, iPhone, iPad, and iPod touch. And with iCloud, you can keep that work up to date across your Mac and all your iOS devices. You don’t have to manage your documents in a complicated file system or remember to save them to a special folder. Your documents — with all the latest edits — are stored in your apps, so they automatically appear everywhere. "
That was on their website right until Mountain Lion was released and finally fixed it.
Peter

Virus, Malware, Opera in my Mac OS folder. is this normal?

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