Visio 2010 - Shape Data Fields Are Not Saving

I am having a problem with a number of shape data fields which are not saving data that has been entered into it, whether by entering it through the "shape data" or "define shape data" dialog boxes, or by editing the "shape
sheet".
All data fields appear to save normally while file is open, it remains as entered. However, when file is closed and later reopened select data fields do not retaining data correctly. Some retain nothing (null), or revert back to a "default"
value, see below for a couple examples:
Rack Units: Want to enter data as 1U, 2U, etc. ... in some cases it will save it as entered while in other cases it reverts to "1 RU", "2U", etc.
Room: Enter the data as I want it stored, most of the time it appears to come back empty, there are some shapes which will retain as entered.
Comments: Fails to retain any data
I have looked at a number of reasons to explain why, whether the problems occur with stencils is supplied by Microsoft, a vendor, or were custom created. Looked into whether it might have to do with a particular vendor's stencils/drawings
but I have a number of Cisco drawings where some save those fields as entered while others do not. I believe it could be a setting within the stencil preventing it from saving the data as entered, enabled in some cases and not in others.
I have checked "Protection" under the "Developer" tab, but nothing appears to be set to prevent editing/storing data entered.
Is there some setting(s) or field(s) somewhere that I can look at to allow this data to be saved as entered?
Is there a GLOBAL setting that can be set once within a file?
Thank you in advance for your time to assist me in fixing these problems. Have a great day!
MJ_NWE
MJ

>Can I build logic so that they can't fill in a field unless the previous field has been filled in?
It's theoretically possible to do this (e.g. each field has an action
of removing read-only on the next). It's considered extremely bad form
design, because people don't always fill in fields in the order
specified. If you watch people with a form they fill in their name,
address, other easy stuff; then they go back for the harder stuff.
They may want to save a form because one piece of information needs
research.
What you might like to consider is a large splash "FORM INCOMPLETE" in
Red or whatever, which vanishes when all the fields are completed.
Aandi Inston

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