Vista Issue

Everytime I connect my iPod iTouch to my laptop..I get this error message "Apple Mobile Device Helper has stopped working" And it doesn't sync and iTunes doesn't respond! What can be the problem,anyone with any Info.?

ok, i figured out (sort of) what was going on with my problem.
my Device Manager did not list my iTouch but DID list an Apple Mobile Support Device. No idea why it stopped being an iTouch and started being an AMSD, but I followed bebeluv14's instructions that I found in this thread
http://discussions.apple.com/thread.jspa?messageID=5537172#5537172
SOLUTION FOR: Itouch being recognized as anything BUT an actual USB DEVICE
this worked for me and i hope it will for all of you. this was from an apple specialized tech
1. go to ADD/REMOVE (Control Panel)
2. uninstall ITUNES.
3. uniinstall APPLE MOBILE DEVICE SUPPORT
4. restart WINDOWS
5. install ITUNES
This worked to solve my problem, although I hope that Apple fixes the actual bug so that we don't all have to apply this band-aid every day or two.
Many thanks to bebeluv14 and I hope this helps others.

Similar Messages

I can't eject ("files in use by another application") Windows/Vista Issue?

OK... so in the grand scheme of things, this really is NOT the end of the world... but it sure is super-annoying!! This is my first every Apple product (took a while to get on the bandwagon) and I was hoping for more stability and ease of use... I've called AppleCare several times and they can't help me figure this out... according to them it's a Windows/Vista issue (which DOES seem likely). I'm running Windows Vista Home Premium on a Dell Dimension E521.
Here's how it goes... I plug my iPod in, which opens up iTunes and it syncs fine. I wait until the top of iTunes says "sync complete" and the face of the iPod simply says "Connected". Then I click on the "eject" button next to the iPod listing in iTunes. It pauses for a moment, then I look down and the iPod suddenly has those syncing, circular arrows, moving again and it says "Synchronizing- do not disconnect". And then a few moments later, iTunes gives me a pop-up that says " XXXX ipod cannot be ejected because it contains files that are in use by another application"
So obviously, something else is connecting to the iPod and preventing me from ejecting it using iTunes, but I have not been able to figure out what it is!
Since it's something on my machine, I have tried the following:
- shut down AntiVirus (TrendMicro Internet Security 2008)
- turned off Windows Firewall
- went through all the programs running in the task bar and turned them off
- opened up Task Manager and turned EVERYTHING else I could see off
None of the above have made any difference. The workaround that Apple gave me was to go into Computer and then right click on the listed drive and select "Safely Remove" which usually works (the times it doesn't work, it gives a similar message saying the device was being used by another application and can't be removed, try again later). But 90% of the time it works.
I use that or the Eject option when I right click on that drive (not sure the difference, they seem to do the same thing). The workaround works, but I'd sure LOVE to get iTunes to be able to eject my iPod!!
Here's what I've done regarding this iPod and iTunes:
- reset the iPod
- restored the iPod
- uninstalled and re-installed iTunes
- selected and unselected the various things I'm syncing (currently: Music, TV Shows, Podcasts, Photos) to see if it was one of them causing the issue
NONE of the above has made any difference (and I've done each about 2-3 times, ZERO exaggeration).
I've called into AppleCare about half a dozen times now, hoping to get that one brilliant tech that knows more than the others... but no luck yet... so I thought I'd try this forum to see if one of the brilliant posters here can help me sort this out.
PLEASE- ANY help you can provide (or even just point me in the "right" direction of how to determine this) would be GREATLY appreciated!!
Thanks so much in advance,
SC

I am using windows Vista and having this problem also (not exactly, but iTunes gives pop-up that "files are in use"). Acting a suggestion from another answer in this thread, I clicked on Computer and selected eject...windows did warn me that the device was in use, but also gave me a CONTINUE button, which I clicked and it was ejected...had to go back to iTunes and eject the iPod there also, but it did eject

Connect to Mac from Windows Vista issue

Hi I want to view some files that are on my Mac from my PC (Windows Vista). Here's what I did so far: On my Mac I enabled file sharing, I selected the folders that I want to share.
Now here's the part that confuses me, it asks me to add the users to share the folder with. but do I enter the username and password for my mac or is it the username and password for my PC? What I did was add all the accounts that are on my mac.
I then went on my PC, clicked on network, I can see the mac computer, I can also see my username and folder, I click on it, I then see the drop box but when I click on it I get a network error message that says "Windows cannot access Users public folder drop box".
I don't know what setting I need to enable since I'm very new to this. I can access the files that are on my PC from my Mac just fine. but I can't access the files that are on my Mac from my PC. Do I need to create a new mac account?
I also noticed that when I click on the mac computer from my PC in Network, it doesn't ask me to enter a username and password, could that be the reason I can't connect? Please help.
Message was edited by: Stuart Lawrence

The user names and passwords are the same on both systems. That is not the issue.
The issue is that each user can only connect to the mac from their windows system when they physically log on as user at the mac.
Otherwise it will not even show up in their network neighborhood.
If I boot up the mac and log in as the user, I can connect to the mac from my windows system but the other two users can't.
Likewise if one of them logs in as the user on the mac, I cannot connect to it from my windows system.

Windows vista issues on Satellite A100-036

Hi. I have a Toshiba satellite A100-036 laptop with windows vista home basic 32 bit and I have the following problems.
1.They replace me the hard disk at a store. I only have the Toshiba recovery dvd that I used to format the windows. They told me that I can't use it any more because the restore partition of the disk is lost. If I want to do a format again what do I have to do?
2. Every time I turn on the laptop the touchpad scrolling doesn't work. I go to control panel > mouse and it shows me this message: "Unable to connect to synaptics pointing device driver. If you have installed another PS/2 pointing device driver please unistall the synaptics driver by clicking on the yes button. You then need to reinstall your pointing device driver for your external device again. Do you want to unistall the synaptics driver now?" I click No and after that it works again and the synaptics pointing device icon appear again in the task bar. If I restart the laptop it doesn't work again and I have to do the same things.
3. Every time I turn on the laptop the bluetooth doesn't work and the bluetooth icon doesn't appear in the task bar. I have to go to device manager, unistall the driver, go to control panel > bluetooth local com and it works again. Every time I turn on the laptop I have to do this.
4. Every time I turn on the laptop the security center is turned off and I have to turn it on or the automatic updates are off and I have to turn them on.
5. Some times it doesn't install the automatic updates and it shows me the error code 8000FFFF.
Could anybody help me? Thanks.

> 1.They replaced me the hard disk at a store. I only have the Toshiba recovery dvd that I used to format the windows. They told me that I can't use it anymore because the restore partition of the disk is lost. If I want to do a format again what do I have to do?
If you have created the Toshiba Recovery Disk in the past, you can use it in connection with new HDD. The Toshiba Recovery Disk would set the notebook back to factory settings which mean that you will get installed Windows system, Toshiba drivers and additional software.
>2. Every time I turn on the laptop the touchpad scrolling doesn't work. I go to control panel > mouse and it shows me this message: "Unable to connect to synaptics pointing device driver. If you have installed another PS/2 pointing device driver please unistall the synaptics driver by clicking on the yes button. You then need to reinstall your pointing device driver for your external device again. Do you want to unistall the synaptics driver now?"
>I click No and after that it works again and the synaptics pointing device icon appear again in the task bar. If I restart the laptop it doesn't work again and I have to do the same things.
Go to Toshiba EU driver page and download the Synaptics touchpad driver. Install the touchpad driver and reboot the notebook. Usually this should fix your issue.
> 3. Every time I turn on the laptop the bluetooth doesn't work and the bluetooth icon doesn't appear in the task bar. I have to go to device manager, unistall the driver, go to control panel > bluetooth local com and it works again. Every time I turn on the laptop I have to do this.
This is strange. Usually the BT should work if BT stack was installed properly. Please note that you have to enable the BT using FN key (FN+F8). This combination enables and disables the WLan too. So ensure you did it correctly.
> 4. Every time I turn on the laptop the security center is turned off and I have to turn it on or the automatic updates are off and I have to turn them on.
Please check this: [Turn automatic updating on or off|http://windows.microsoft.com/en-us/windows/turn-automatic-updating-on-off#turn-automatic-updating-on-off=windows-vista]
> 5. Some times it doesn't install the automatic updates and it shows me the error code 8000FFFF.
[Error code 0x80000FFFF when you download updates on a Windows Vista-based computer|http://support.microsoft.com/kb/946414/]

Xserver and Vista Issues

I'm running a mac server with half mac half pc. I got a new pc that is running Vista Business. I need to join it with our domain, but for the life of me it won't. I can see the other pc's when I go to network & sharing and I can access public drive, but when I try and join the pc to the domain I get an error message. It tells me the specified domain either does not exist or could not
be contacted. Please someone tell me what might be causing this/

You could look to re-load the Windows Vista system with Windows XP software (or replace the PC with a Mac and with Mac OS X and Bootcamp as and when needed), and operate in a more familiar environment.
(There's a good chance this approach will work.)
Or try this: set Windows Vista to the "LM and NTLM – use NTLMV2 session security if negotiated", and away from the apparent default "NTLMV2 responses only" setting. To get to this particular Windows knob, "run secpol.msc" to get to the settings, look under local policies, then security settings.
(Let us know if this works.)
Finding and loading Samba 3.0.22 or later also apparently fixes this issue, too. (Up until Windows Vista arrived, not much actually used NTLMv2...)
Some related reading material on NTLM is here, if you're interested:
https://www.microsoft.com/technet/technetmag/issues/2006/08/SecurityWatch/?topic s=y

Windows Vista - issues with a large sync

I’m having an issue getting my iPod 80GB classic to sync with my PC. I have been trying to figure this out for a few weeks with no luck. Any input or ideas for a resolution would be great!
Issue: I am unable to do a large sync (5000+ songs) to my iPod
Overview: I currently have a playlist containing about 5000 songs that I am trying to sync to my iPod. I start iTunes, plug in my iPod, and start the sync process. The stats at the top shows the sync is processing normally. At about 800ish songs, the sync moves to a crawl, where it takes almost a full minute for the song counter to move up 1. This goes on for about 15 minutes, and then the sync just stop and I am not able to restart the sync. When I disconnect the iPod, its empty.
When I plug the iPod back into the PC, Win Vista stats an error with the device and ask if it should try to correct the problem. After clearing the error, I try to have iTunes resync, but it also errors out. I have to factory reset the iPod before I can try to sync again. New sync fails and the cycle starts all over again.
I have tried creating small play lists, and they sync without a problem, however multiple play lists totaling a large number of files will error out. I have tried a sync on my old XP box, and large syncs run without any issue. I am running the latest version of iTunes, have uninstalled/reinstalled, the iPod is running the latest software, and I am out of ideas.
PC Info:
Win Vista Business, 64bit
Raid 0
Intel Core 2 duo.
8 Gig of memory running 1066 Mhz
Thanks for the help,

Hey there Max,
If you can’t find the printer in the network browser, it may be easier to add the printer manually using the URL field, as shown in the article below.
Mac OS X: How to manually add a Windows shared printer - Apple Support
Ciao,
-Jason

Windows vista - issues w/ linksys WRT54GC?

i have a new laptop running windows vista basic and i've tried two wireless routers so far - dlink DI-524 and now the Linksys WRT54GC.
With the dlink, I was able to connect, but unable to create a WEP password. Also, I named the network Home123, but it kept showing up as 'default' in My Networks. my wife was using her MacBook and it kept showing up as 'default' also.
So I purchased the new Linksys WRT54GC because the Dlink was over 2 years old and thought that may have been an issue. Well, tonight, I was able to connect to the Internet again, but the cdrom setup never recognized my router and it never asked me for creating a password.
Does anyone know is Vista has issues with wireless routers? Am I doing something wrong??
thanks!

corleone, thanks, tried this.
but still no dice. on my vista network manager, my pc is connected to the router correctly, but the router is not connected to the internet at all. there is a red X. i asked vista to diagnose it and it said there may be a DNS issue...
can anyone help?
last resort is to get an airport exreme from apple for my wife's mac. but i heard windows have issues with airports..
thanks.
Corleone wrote:
Well..try setting up the router manually....
connect the laptop to one of the LAN ports of the router and connect the modem to the internet port ....
access the router ui using http://192.168.1.1 . Keep the username blank and password is "admin"....once on the router ui, click on "mac address clone" subtab....enable it and click "clone my pc's mac"..save the settings and do a power cycle....
click on the "wireless" tab and change the ssid, channel - 1 or 11, under wireless security , select wpa and enter the password ( min 8 characters)..

The answer to iTunes and Vista issues...

After waiting for weeks for Apple to listen to all the posts about Vista and iTunes issues, I decided I could not wait any longer. I went out and bought Anapod Explorer which syncs music, video and photos effortlessly with Vista. This proves onc and for all that the iTunes issues with Vista are indeed iTunes issues, and Apple should feel ashamed that they are not supporting the vast majority of iPod owners out there who use Windows not Mac.
In the end, it's Apple's loss as now I do not use iTunes at all so will never be able to use the iTunes store. All Windows users should vote with their feet and stop using iTunes until Apple respects them a little more and works quickly to fix issues with Vista support.
If a small company like Red Chair Software can develop a product that works so well with Vista, how come Apple can't? I recommend Anapod 200% and at $30 it is a bargain.

Yay! This works and thanks for the suggestion to use the backed-up .itl library.
The only glitch I got after it finally launched is that iTunes said my computer was not authorized to play tunes. I had to use my last 5 of 5 authorizations. I only have 3 computers, but I've had this glitch before. Hope I never get it again.
Thanks to the forum, and uh... no thanks to Apple!
G4 laptop; G3 desktop; Dell Mac OS X (10.4.7) Windows XP at work

Drag local files to repository: bug or Vista-issue?

I'm not very familiar with the Workbench yet; I only used LC Designer so far. Now I'm trying to add (standalone) forms to the repository of a project in the Workbench.
As I understand from WB's Help, it should be possible to drag files from local file system to a folder in the repository. But when trying this it doesn't work (cursor changes into a 'not allowed to drop' sign). Is this some kind of bug in Workbench or is this (again) one of the annoying security-issues of Windows Vista? (Although I'm running on Vista Business as local admin, started WB with admin-rights and have full rights on the repository)
Does anyone has an idea? Is there an alternative way to get this done?

This is an OS permission problem. Make sure you have ownership of the HD. Do a web search on how to check. External HD can be a problem for permission.

Boot Camp/Vista issues

I installed Windows Vista on my macbook via bootcamp. The install went well or so i thought. Now that windows is installed, the computer does not see any wireless networks or when plugged into the router the internet. I also do not see how I switch back to the MAC OS. If I rmember correctly there should be an option in the windows shutdown menu.Seems now I have a useless Windows machine with a glowing apple on the back..
any suggestions for the hardware issues and how to boot back to MAC OS.
Thanks

Vista is not supported in Lion.
To get back to OSx press and hold the option key when powering up the computer. When the boot options appear select OSx.

Vista issues w. Treo 755p

My Vista-running laptop just downloaded the Service Pack 1 update for Vista, and now my Palm desktop, to which I sync, has gone nuts, either showing NO info for calendar or contacts, or showing it with the error message "An invaliud argument was encountered." At least my Treo data is good, but cannot now sync my Treo w. Palm Desktop and get good data on the other (laptop) side. Any thoughts?
Otherwise, am planning to go Outlook 2007, down the road, since Vista and Office XP Pro 2002's Outlook don't play well together either...
Wondsteve
Post relates to: Treo 755p (Sprint)

Thx Alan.
Let me preface all this by saying that I never had any sync problems btw my Treo 755p and either Outlook or Palm Desktop, until I had to do a full system recovery, using new-issue Vista Recovery Disks, after a full back-up to an external hard drive. After the Recovery, Outlook (Office XP 2002's version, which I had been syncing to) stopped working entirely, so I have ordered Outlook 2007, and switched syncing to the Palm Desktop, which itself was working fine until the Vista SP1 upgrade. My machine's (Sony Vaio SZ650N laptop) help line told me they thought that since M'soft had stopped supporting all Office 2002 apps, that there must have been some later Vista upgrade that interfered with my "old" Outlook, and to get the newer version, which has not yet arrived.
I uninstalled the Vista SP1 (using "Uninstall") upgrade, and Restored my machine to the last date of "good" operation before the SP1 download. I've uninstalled/reinstalled Palm 6.2.2 several times, both using "Uninstall" utility, plus cleaning out all the left-behind Palm files, per the suggestions of another poster (which also agreed w. the Palm support rep, who I called). Now the Palm Desktop works fine, outwardly, but the Datebook and Address book data have disappeared, and I cannot locate their "old" file locations.
Now -- after all that -- when I sync to Palm desktop, the sync "hangs" on the Datebook step (2 of 12), and I'm "syncing" using the HH-overwrites-PC conduit setting. The only way I can "unhang" the Treo is to "cancel" and unplug the USB cable, which then gives me a "connection broken/sync aborted" message...the only way the desktop sync can be unhung is to shut it down using Task Manager function...the desktop "cancel" is useless.
My Treo Calendar and Contacts remain unsullied, so far, so I'm using my handheld exclusively.
Am going balder by the day...anyone have any thoughts?
WondSteve
Post relates to: Treo 755p (Sprint)

PSE8 and Vista Issues

Considering purchasing PSE8 but have heard ealier versions had large issues w/ Vista. Especially the organizer applications. Is this problem been fixed? From the discussions it looks like this product is not as user friendly when troubleshooting problems. Thanks!!!

PSE versions 6, 7, and 8 are problematic on all versions of Windows. There is nothing about Vista in particular that causes problems for PSE 8 (as compared to XP or Windows 7).

X58 Platinum board vista issue??

SPECS.
MSI Platinum X58 mobo
Intel I7 920
Patriot Viper 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600
Sapphire Radeon 4850
There are a fre different errors, all 'seem' related. I cant determine if its Hardware or Software.
Win Vista 64 Ult. Reboots during install and I need to start over as it doesnt complete.
WHEN it does complete windows will randomly reboot and go to thw "windows didnt shutdown correctly" screen. OR Windows will just lock up and I need to hard reboot.
Win 7 Beta did the same reboot during install so i didnt bother multiple attempts.
For the hell of it I tried a win XP pro install (x86) and I got a nice blue sceen o' death.
was a pci.sys errror - address f748e0bf base at f7487000, datestamp 3b7d855c THEN stop:0x0000007e (0xc0000005, oxf748e0bf, oxf78da208, 0xf78d9f08)
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I am only speculating you are having a RAM issue. However given that Intel says its Core I7s are only DDR3 800/1067 compatible and you are using 1333 RAM is probably your issue. Usually unstable systems that just randomly reboot and or hang up with no BSOD are caused by RAM issues.
Take a close look at your manual, use the exact serial numbers, and choose some RAM that it lists as compatible and is DDR3 800/1067. It will probably solve your issues. I always recommend using the Manual listed on the MoBo website because it is often more up to date than the printed one you get with the box.
From my personal experience so far I have built 3 X58 systems for clients using 1333 RAM and all three I could not stabilize. As soon as I switched to the MoBo recommend 1067 RAM all three stabilized and have run just fine.
That link I posted is a PDF that shows the memory that is recommended by MSI for use with the MoBo. It has listings for DDR3 800 and 1067 RAM. Personally I use crucial.
I hope this solves your issue.

CS3 install on Vista issues. Not installing all apps, just MM stuff...

I'm having CS3 install errors/issues too with Vista.... I've uninstalled CS2 Creative Suite on my laptop to be able to update it to the standard I have in my shop (4 computers running their own license of ProdSuite:CS3 = $3996 of Adobe product) and my understanding is we can also install on second computer, which I want to do on my new laptop (Windows unfortunately Vista).
I uninstalled CS2, I've run the Adobe CScleanup app. And then go to install CS3 suite and it acts like it fully install until the end. I then get the 'Failed components' which happen to be all the Adobe stuff: InDesign, Illustrator, PScs3ext., Bridge. All the Macromedia stuff installed: Dreamweaver, Flash.
So, what's it take. When I call Tech support of course they want $40 to solve this. Which ticks me off because I've spent a fortune with this company and all I want to do is use it on my laptop so I can work with the files while out of the office.
Anyone know the trick to install (yes, I'm installing as Administrator and it's the only login) on Vista?

Yeah, I've done that search 'CS3 Vista install' and I've followed all of what I've found and yet still have issues.
I may just spend a weekend, format the laptop and reinstall Vista and all of my apps all over again. So far I'm not getting anywhere with the uninstall of CS2 and install of CS3. Getting too many errors and wasting too much time.
If I go from a fresh box I'll not install anything first until CS3 is fully installed. Then install all my other needed apps.
Any thoughts prior to me doing this (which is a ton of time)?

Serious CS3 Vista issues

Hello, I am in need of some help.
I have the Adobe Creative Suite 3 Design Premium software. I have had it for a few years. Just recently on my Vista laptop, I had the issue of a pop up message saying something regarding my license and it would shut down. I have had this problem before and fixed it so i looked around and found the link that describes what to do.
http://kb2.adobe.com/cps/401/kb401528.html
I went through every step and i cannot get it to work. When i try to download something such as the clean program, I get an error that says python23.dll cannot be found so it doesn't load up.
I thought that maybe if i system restored my computer back a few months when it worked it might work. It made it worse.
I now get a message when I start the programs saying i have a catastrophic error with the licensing or something.
I have previously uninstalled and reinstalled and i had no results. At this point i dont know what to do, what to try again or what needs to be done in general.
Any help would be greatly appreciated.
Thanks,
Andrew

If you have a missing or corrupt system DLL there is something you can do on Windows. It will require the original Windows disc.
Open the command prompt and type the following command:
sfc /scannow
That will scan your entire system and inventory all of your DLLs and then it will attempt to repair them first and if it cannot repair the file it will use your Windows disc to restore the DLL to its original state. This process could take an hour or more to complete and could require a reboot at the end.
At that point, try launching your CS3 software, de-activate the software and erase the serial number from your system (make sure you have the serial and your disk). Then run the uninstall and the CS3 Clean tool. At that point, re-install the software.
If you run into more DLL missing issues this would not be an Adobe issue and you might need to consider a complete repair of Vista.

Nano and Vista issue

I've had my 1st gen nano for a while and it works great with Vista, including syncing with iTunes.
There is one minor issue that I haven't been able to resolve.
From within iTunes I am able to disconnect the iPod fine.
But frequently I use the 'Remove Mass Storage Device' utility in Vista (same as it was in XP) in the notification area of the task bar - see image here: http://img216.imageshack.us/img216/2213/nanoju9.jpg.
When I do that, Vista tells me that it's safe to disconnect the iPod but the nano still displays the "Do Not Disconnect" message on the screen. My only option is to just disconnect anyway but I'm afraid I'll one day do damage to the nano disconnecting this way and lost data.
Has anyone experienced this? I've been able to reproduce this on Vista beta, RC1, RC2 and now with the full retail version. I never had this issue with XP.
PC Other OS Vista 32bit

I would suggest that you first see this article, which gives some suggestions for Vista users with iTunes/iPod:
iTunes and Windows Vista
If you're still having issues with compatibility, you might want to download the iTunes Repair Tool for Vista 1.0, which helps Vista and iTunes be compatible with one another.
There currently isn't an official iTunes update which will fully make this new OS compatible with iTunes, though. The article linked above says that "Apple recommends, however, that customers wait to upgrade Windows until after the next release of iTunes which will be available in the next few weeks."
-Kylene

Vista Issue

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