Vista locks up in iTunes store
I tried installing the up to date video driver (ATI Radeon 2400 Pro). Updated to the newest version of itunes. But still when in i-tunes store the monitor goes blank or gray and I have to do a hard book to get out of it.
Any advise?
Perhaps the app was purchased through a different iTunes Store account? If so, and you're not signed into that account, the app will give you a notification of an avaialble update, but will say that no updates are available, (which is technically true since it refers to that account only but is rather confusing).
Hope this helps.
Similar Messages
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I was using safari, was looking at a site, a message came up in the middle of the screen telling me "someone in my city wants to be my f...kbuddy". I tried to exit... locked on the site. Turned off the iPad.... turned it back on - site still locked in. Eventually I pressed OK..... then later went to update some Apps. The Apps store then told me I cant as "my account is not valid in the US store". I went into my account..... it was showing UK store (I am in Australia). I changed that ... but I still get the same message when i go into Apps. Can anyone help... I am about to leave Australia for US in a days time and need my iPad to be working.
Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3.Tap "View Apple ID"
4. Enter your user name and password.
5. Tap "Country/Region."
6. Tap "Change Country/Region"
7. Select the region where you are located.
8. Tap "Done". -
Frequent lock-up of iTunes Store feed
We got our ATV a couple of weeks ago. Everything was fine at first. Watched a couple of movies on our Netflix Instant View without a hitch. But a week ago I was watching a flick and the picture froze as though I'd paused it. I messed around with the hand control--which didn't seem to do anything--and it finally restarted in a minute or two. Then it happened again. And again. But this really started happeneing since we've been renting TV shows from iTunes. It would freeze, the timeline indicator would appear with the little endlessly spinning wheel indicating it was waiting for signal to download or something. I messed again with the hand control and a dialog would appear saying stuff like "Loading..." or "Ready to Play in 18 minutes (or 25 minutes, or 1 hour and 15 minutes)" and we'd have to sit there and wait for it to decide to say "Your TV show is available. Press Play to begin." If we hit fast forward before it was ready (trying to goose the thing) it would lock up and start the process all over again.It was getting to the point where an 42-minute program would take an hour's time to watch.
I tried changing cables and went back to a rented show where it had happened and it worked fine. I then changed back to the original cable and it too worked fine. However it was earlier in the day and it got me to wondering if it's a server streaming issue. Could this be it? I'm at a loss. It's making me question the worth of this paradigm.I think that it might be caused by some problems in your feed. You have a lot of HTML in your podcast description and subtitle areas that could possibly be causing iTunes to have problems reading it properly.
I ran the feed through feedvalidator.org and it popped up several problems. One of your <itunes:subtitle> tags is too long. The <itunes:subtitle> should just be a short one line description of the podcast episode. Feedvalidator is saying that one of these is over 255 characters in length.
Erik -
ITunes Store interface locks up iTunes...
I am having a really annoying bug in iTunes 11.0.1
The interface in the store with lock up and none of the navigation buttins across the top will function. I can't get back to my library. I can't quit itunes from the menu bar. I can pick it but it just doesn't do anything. The status says "Accessing iTunes Store..." and the little x next to it is also unresonsive. I can use comand-L to get back to whatever I am playing. Even after that the Store is still trying to load something and it never seems to time out. Anything store related stops working as if the whole pipe is jammed up. I can't click to update my deveices. Cloud data such as Movies and TV shows will not download. The iCloud cloud gets a little lightning bolt meaning it is ofline. But I can still play music in my library so I know things aren't frozen.
The whole while music will still play and the rest of the system is fine. I have to force quit itune to get things working again. I am going to let is go now and see if it ever times out. If it doesn'tm then this is really poorly written software. Nothing should tie it up like that. The software should be smart enought to know somehting is wrong and quit the process. And if you put and "x" next to a progress bar then the user should be able cancel whatever process that it no mater what and get the system back.
Bad QC Apple. As usual lately...."We could not complete your iTunes Store request. You do not have permission to access the requested resource.
There was an error in the iTunes Store. Please try again later."
Same problem here. I've done the following things and had these (interesting) results:
Things that have not gotten access to the store----------
-Disabled firewall
-Bypassed router and plugged PC right into DSL modem
-Reinstalled iTunes
-updated everything through my manufacturer's update program, windows update, and apple update
-removing, then adding iTunes to firewall exception list
-rebooting PC
-launching store via a weblink
Things that have gotten access to store-----------
-used laptop over my home WiFi (same connection as desktop)
-made a new Vista user and opened iTunes store with that user
I cannot find anything useful on Apple's support portal. What really gets me is that my podcasts have stopped downloading! -
ITunes Store Interface does not load.
Is anyone else seeing this in the iTunes Store? It is like all of the HTML in the interface has bad or broken links.
See pictures here
http://img5.imageshack.us/img5/5568/itunesme5.jpg
and here
http://img118.imageshack.us/img118/2424/itunes2nx4.jpg
Am I crazy???"We could not complete your iTunes Store request. You do not have permission to access the requested resource.
There was an error in the iTunes Store. Please try again later."
Same problem here. I've done the following things and had these (interesting) results:
Things that have not gotten access to the store----------
-Disabled firewall
-Bypassed router and plugged PC right into DSL modem
-Reinstalled iTunes
-updated everything through my manufacturer's update program, windows update, and apple update
-removing, then adding iTunes to firewall exception list
-rebooting PC
-launching store via a weblink
Things that have gotten access to store-----------
-used laptop over my home WiFi (same connection as desktop)
-made a new Vista user and opened iTunes store with that user
I cannot find anything useful on Apple's support portal. What really gets me is that my podcasts have stopped downloading! -
After purchasing songs at the itunes store, my ipod touch will no longer synch with the itunes library at all. It won't send the purchases to the device and it won't synch any other music to the device. Also a lock symbol is now displayed at the top of the ipod touch. How do I fix this.
This was the first purchase I made.Are you following these instructions?
iTunes: Syncing media content to iOS devices and iPod
Where is the lock icon on the screen? -
The search function in the itunes store does not work. It will accept a request and suggest searches but then it locks up and will not search. Clicking on the magnifying glass or a suggested search does nothing. Re-installing itunes has not helped.
everything you stated here is exactly what i have done and have got nowhere. i have windows 7 64 bit on a hp 8 g of ram desktop. im also looking for help
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Vista..Can't connect to the iTunes store... Could before, but not now...
I recently had a problem with not being able to connect to the iTunes store on Vista. I was able to connect, and then all of a sudden one day it wouldn't connect. When I tried to go to the iTunes store it would give me the box that is the same as the one you see in a web browser when you click on a link to iTunes that says "One moment Please, Connecting to the iTunes store...". Only it was in iTunes and wouldn't go to the store. It just sat there saying "Loading...".
After going to the powers that be at Apple/Support to no avail, I googled it and found this.
1. Close iTunes.
2. Delete the iTunesPrefs.xml file from C:\Users\+user name+\AppData\Roaming\Apple Computer\iTunes.
3. Delete the iTunesPrefs.xml file from C:\Users\+user name+\AppData\Local\Apple Computer\iTunes.
4. Launch iTunes & follow the setup prompts
This will make it like it's the first time you have used iTunes and may import duplicates you have in WMP, so unchceck this option when you come to it. You will not lose any of the music in your iTunes library, just the annoying connection problem. I hope this helps someone!!Couple of things to try:
Allow itunes and itunes helper in your AV/Security software firewall (not just in the windows firewall)
You diagnostics show that you are using a proxy, can you change this? -
Windows Vista, Itunes 11, and Itunes Store
Running Windows Vista, and upgraded to Itunes 11. I am trying to access the Itunes Store, but I am getting an error message (-50) when trying to get into the store. Going through Windows updates, but still getting the same error message. Any suggestions?
Just in case, even though you're running a newer version of iTunes, let's try giving the following document a try:
iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store -
I have a 16bit vista laptop which is unreliable and I do not wish to use it to transfer songs to my new iPod Nano. Can I sync downloads from my Apple iPad instead?
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
Whichever method you use, you probably won't get a response until the 26th. If you absolutely must make a purchase before then, create a new Apple ID; you won't be able to transfer previous purchases or iTunes Store credit to it.
(95471) -
I have a Windows Vista computer. When I am in iTunes store and try to purchase music I get the error 42408
Although you're getting a different error message, I'd try the following document with that one:
iTunes: Missing folder or incorrect permissions may prevent authorization -
Vista - Can't connect to iTunes store
Hi
Since upgrading to Vista I can no longer connect to the iTunes store, log into my account or update artwork. I get an error message asking me to check my settings and occasionally an "error-3150".
I have no problems connecting to the internet with firefox. I'm using Kaspersky's firewall and I'm not using a proxy.
Any suggestions?
Cheers
Sony Vaio VGN-FE31Z Other OS Vista Premium Home..anyone...!?
This is what iTunes diagnostics says..
Microsoft Windows Vista Home Edition (Build 6000)
Sony Corporation VGN-FE31Z
iTunes 7.1.1.5
Current user is an administrator.
Network Adapter Information
Adapter Name: {B6510E64-5AD2-445F-97E2-4DA39E0503BB}
Description: Bluetooth Personal Area Network
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name: {EAD60951-B589-47E5-AA70-D512F3DF6AA8}
Description: Intel(R) PRO/Wireless 3945ABG Network Connection
IP Address: 192.168.1.159
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sun May 20 10:12:33 2007
Lease Expires: Mon May 21 10:12:33 2007
DNS Servers: 192.168.1.1
Adapter Name: {2201E138-6E4A-4ECD-8B43-A2520BADE31C}
Description: Intel(R) PRO/100 VE Network Connection
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Network Connection Information
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: Yes
HTTP Proxy: proxy.chesterfield.ac.uk:8080
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was unsuccessful.
The network connection could not be made.
Connection attempt to iTunes Store was unsuccessful.
The network connection could not be made.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection could not be made.
Thanks -
Problem after updating to iTunes 10.5 on Windows Vista.. I can no longer access the iTunes store..
Hi
After updating to iTunes 10.5 on Windows Vista I have found that I can no longer access the iTunes store... I am left with a blank iTunes screen with the loading bar stuck at halfway..
All other features seem to work... only opening the iTunes store is failing..
I have ran the diagnostics feature and this says everything is ok, so I'm a bit stuck
Please helpPurple-Gecko...all that I can say is, "Boom!!!" You are THE man/woman, whichever the case may be.
The "netsh winsock reset" command worked like a charm for my machine (running Windows XP SP3). I have had two weeks of frustration with this issue and finally found your post which got me back online with the iTunes store. My problem accessing the iTunes store began once I downloaded and installed iTunes 10.5 in preparation to upgrade to OS5. Once 10.5 was installed, I could open iTunes and access everything except the store (which prevented any of my devices from being able to sync). I followed all of the suggestions that I could find in Apple Support and the suggestions that I was emailed from Apple's support techs. I unistalled all Apple software and reinstalled iTunes multiple times, and still could not access the store.
Your suggestion is the only "cure" that I have found.
I thank you, my iPod thanks you, and my iPhone 4 thanks you for taking the time to post this fix. -
I have a problem with the iTunes Store, I have an ipod and an iphone 2. I have a PC with Windows Vista Home Premium 2007, entering into iTunes Store on the main screen I get only AppStore, Podcast and iTunes U. In my screen I get only ipad2 Podcast, iTunes U Downloads. My problem is I can not access any application to download music, videos, books, etc..
ITunes will be installed wrong or what should I do to activate these options?Go to the front page of the Store, and click Change Country. Make sure it is set to the country where you actually are.
Then you will be able to see everything that is for sale in your country, which, depending where you live, might or might not include music. -
Cannot connect to itunes store-with Windows Vista
I downloaded itunes 7 and thats when my problem started. From itunes store I click on account to create a new account because my aol account is expired. When the connection is attempted an apple itunes error screen comes on that says "Your request could not be completed". "Make sure your computer's date is set correctly and that it accepts cookies from the itunes music store. For detailed solutions to solve the issue, click "more info". When I do that I get instructions to make sure cookies can be accepted. I have already checked my Internet Explorer settings and added the itunes music store to my "always trusted" websites. The second instructions have me hung up. It says to go into control panel, date and time, and click on "internet time". Then to synchronize with an internet time server. When I try to do that with each server listed, I get errors. "An error occured while attempting to synchronize with the server" time.windows.com or any of the others as well. I have tried a thousand times over and I cannot get synchronization. Is this what is really stopping me from connecting to the itunes music store? When I went to Windows Vista help, Microsoft says that Vista Home Premium Edition does not have sync capabilites. PLEASE HELP! I hope someone has encountered and solved this problem. Thanks.
Same Problem
When Vista Parental control is On - It is not possible on my daughter's account to access Itunes Store.
No problem to launch itunes .... but no access to itunes store.
I have no restriction in the parental control about application. I authorised in the web list what I found on some forums ... I authorised in internet settings also these sites .... Still impossible to access ...
If I turn off parental control ... No problem it works but I don't want to disable this functiun ...
Please Help
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