VMS and Equipment Master creation for Warranty
Hi, Can anyone tell me what is the recommended method for assigning warranties for vechicles when using VMS. Is the Equipment master or General Object number and what is the difference between the two ?
Hi
I have one question according warranty in VMS:
what is the difference between warranty assigned to vehicle and the one assigned to Equipment?
I am comparing solution and see some missing parts in both cases
My summary is like that:
Solution 1 - Warranty is assigned to Vehicle WITHOUT equipment
+ WTY recognizes VIN as valid warranty object
+ there is an action in VMS to assign warranty master (vendor and customer one)
+ in VELO you can see claim history (in tab Warranty)
problems
-there is no template for measurements points (as in equipment)
Solution 2 Warranty assigned to Equipment - equ created in VELO linked to vehicle
+ standard actions in VELO to create equipment,
+ standard solution to define template for equipment with measurement points
+warranty assignment is also as one action in velo
Problems
-tab with warranty history in VELO does not get claims related to EQU
-in WTY equipment must be entered u2013 better would be with VIN
-measurement points and warranty in velo are not visible (button in vehicle details)
I will be glad for your feedback
BR
Mimo
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