Volume key on HP Pavilion dv7 stops responding from now and then, also issue with finger scanner?

First problem I've been having would have to be the finger scanner. I've only been using this to sign into Windows, but after a day or so of use it would occasionally stop responding (forcing me to sign in manually or reset to fix it).
For the Volume keys, I've been having trouble getting them to adjust the sound from time to time. Sometimes it works, others it wont (even though the icon screen appears showing they're being pressed, there's no change in volume). I'd end up having to bump the vol up or down manually in the bottom right corner to get it working again). But after awhile the issue ends up reoccuring again.
I can live with the finger scanning problem but this volume thing is starting to get to me.

Hello Laurie,
What is your product number and operating system?  I'll send you a link to the steps to help get everything back, once I get this info from you.
Thanks!
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