Volume reporting, categorising and archiving of completed email items

Hi gurus
Ssome times we get email  to the generic complaints email inbox . can incoming emails be able to be captured in a CRM team inbox, which allows volume reporting, categorising and archiving of completed email items???is it SAP standard functionality  or it needs an  enhancement .
Thanks
Raj

Ok, so I have done some additional reading and I've found out that Livecycle forms can be submitted via reader without reader extensions so long as the submit is via HTTP Post or as XML data only.
This effectively means you can collect the data from the submitted forms for processing, but you can not re-render the form from the form template and the XML without the presumably expensive server component, Reader Extensions, which for all I know, requires other components to run.
This all seems awfully expensive for a solution to host a dozen or so forms and archive the submissions in one place where they can be re-opened and added to.
I don't undestand why it's so prohibitively expensive to submit dynamic PDF forms as PDF vs submitting static PDF forms as PDF, which can be done with Acrobat Pro all by itself at ~$500.

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  • Exporting a crystal report as PDF and Attaching to an email via code - Filename Issuses?

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    Post Author: Knight
    CA Forum: .NET
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Step 2 builds an email list from a SQl query and sends it.STEP ONE:Private Sub Button2_Click(ByVal sender As System.Object, ByVal e As System.EventArgs) Handles Button2.Click        'Declare the some variables        Dim row1 As DataRow        Dim brokerID As String        Dim brokername As String        Dim brokerEmail As String        Dim shipdate As String        Dim crParameterFieldDefinitions As ParameterFieldDefinitions        Dim crParameterFieldDefinition As ParameterFieldDefinition        Dim crParameterValues As New ParameterValues()        Dim crParameterDiscreteValue As New ParameterDiscreteValue()        Dim crParameterFieldDefinitions1 As ParameterFieldDefinitions        Dim crParameterFieldDefinition1 As ParameterFieldDefinition        Dim crParameterValues1 As New ParameterValues()        Dim crParameterDiscreteValue1 As New ParameterDiscreteValue()        Dim CrReport As New CrystalReport1() ' Report Name         Dim report As ReportDocument = 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