Hello, sent me the email canceling my account creative cloud, and I did not cancel the account, I do not understand the reason for the cancellation was because term option than 1 year and not yet completed.
Hello, sent me the email canceling my account creative cloud, and I did not cancel the account, I do not understand the reason for the cancellation was because term option than 1 year and not yet completed.
There is payment related issue, I have send you a personal message, please respond as requested.
I shall raise a request to the digital river store from where it was purchased.
I am from the Customer care Team.
Regards
Rajshree
Similar Messages
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Okay, I loaded the trial of Photoshop, have Creative Cloud loaded, downloaded Photoshop, trying to open Photoshop, but cannot, do I open it from the Creative Cloud App Screen?
It's not launched from the CC app.
If you have Windows, look under Program Files\Adobe\Photoshop CC
If you have a Mac, look in the Application Folder > Photoshop CC -
Can I please cancel my individual creative cloud membership?
Hello,
I would like to cancel my individual creative cloud membership without penalty - can you please tell me how?
ThanksHi msalmon85,
Please refer the knowledge base article: http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html.
Regards,
Romit Sinha -
Hi, I want to purchase the complete creative cloud at S$60 , however, in my account, at the payment page, it's appear RM currency and the selection of country does not include singapore. How am I suppose to purchase?
Hi there,
The country selected while creating the Adobe account was selected as Malaysia, so you get to see the price in RM.
^Ani -
I would like to inform you that my account suspended and I can not update applications have been refused my credit card and when my review of a bank to get the reason for the refusal card, the bank employee as explained by you please do me a proper soluti
We are all itunes users just like you. Informing us is of little use.
Contact itunes support -
How do I delete a credit card from my iTunes account without adding another one? My friend bought an app with her credit card and I no longer have the info but every time I try to download a free app (ex: Instagram, Twitter, vine etc.) it ask for the credit cards security code. I can not find a way to delete that cards info without adding another cards info.
http://support.apple.com/kb/ht1918
http://support.apple.com/kb/ts5366 -
please help creative cloud keeps telling me i have my account on 2 computers but i do not, why is it saying this and how do i change it
Hi LeeW,
It would give you the option to Deactivate on both the machines. Please do so and then activate it back.
~ Arpit -
Attachments dont download from Gmail in Safari, They disappear,I even tried re-downloading Safari and that download disappeared, it is not in my downloads folder, I actually searched in finder for the file and it is nowhere on my computer. Please help!
Oh my gosh I had the EXACT same problem, and for ages I couldn't figure out how to fix it until today. Here's what I did:
First I went onto my computer, opened itunes, and un-installed tumblr, vine and kik. These were the apps I was having problems with (it said I had them on my phone but, like you, they didn't show).
Then I went to the itunes store, searched for each one, and it said I could update them so I did (just FYI: for tumblr a window popped up saying "please click ok to confirm you are 17 years or older", so I did that also)
When I went back to my phone and tried installing them again (still on my computer), it worked!
I hope this helps, because it was incredibly frustrating. Good luck! -
Hello , can you with a single account creative cloud , install on two computers ? (The one from home and one at work)
This will avoid me lugging around my mac, sorry for my english.
Margaux, photographerYes, this has been allowed with Adobe applications going back many years. A program such as Photoshop can legally be installed and activated on two computers at a time for the use of the single licensed user. You can't install legally on your own and a friend's computer for use by the two different people. Prior to Creative Cloud, there was an unwritten limit on how many times a given application could be activated, but there is no longer such a limit under CC. That means you could theoretically install on three or four computers, activating only two at a time, and then deactivating one or both before activating on another computer.
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I have a hard drive for CD storage that needs to connect to the Ethernet router. sInce my router is not in this room, and in another room, I want to use my Mac as a router for the drive, and share the wifi. Ho do I do this? I gace tried the System Preferences -> Sharing, shared internet to Ethernet, but can't se ethe device on Finder
Djembe wrote:
UEFI (unified extensible firmware interface) boot requires Global unique identifier Partition Table (GPT) as opposed to the older Master Boot Record (MBR). If your existing drive is formatted in MBR, you will need to adjust BIOS settings to enable legacy boot in order for it to work properly.
Is there a performance difference between GPT and MBR? If GPT is better, I do not mind formatting the drive with it.
5. No special drivers are needed.
Thanks. What about the thunderbolt port?
7. I think Lenovo estimates 6 hours.
Lenovo says 6 hours with the 6-cell battery on its website.
BrendaEM wrote:
Hi,
There was a serious BIOS/UEFI problem with that SSD . Perhaps this thread will save you some headaches. Someone is recomending shutting off Rapid Boot in the setup, which would probable mean little with a SSD, anyway.
I read through this, and it looks like the problem was fixed in a BIOS update, which I plan to do. However, it also seems like Intel Rapid Start is not even worth it in the first place, as sleep consumes almost no power at all.
W540: i7-4700mq, K2100m, 8 GB DDR3L, 512 GB SSD
T510: i7-620m, NVS 3100m, 8 GB DDR3, 512 GB SSD -
I just upgraded my iPhone 3GS to 4.3.5 and my universal doc stopped working with it? It has worked flawlessly for the last year and suddenly I get the message: "this iphone is not optimized for this device." I dismiss the message, but the remote no longer works with it and the music is too quite to the speakers. The remote works fine with my Macbook Pro. I tried a restore on the iPhone and started from scrach, but the same problem exists.
Any help with this?
Thanks,
JTyep... my iphone 4 also having problem like astoker.. u see on dock pin using torch light.. i found 2 pin touch each other.. i solve my problem ready.. thanks wjosten.
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I have Photoshop Elements 9. I downloaded the plug in 6.0 and it works on the RAW files from Canon EOS 60D, but not with Canon EOS 70D. I cannot download higher versions of plug in, because I have Windows Vista and it is not supported.
You could try using the DNG converter 8.7 on Windows vista:
<Adobe - Adobe Camera Raw and DNG Converter : For Windows : Adobe DNG Converter 8.7>
<Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 8.7>
You then need to watch this video to get hang of it:
<Camera Raw: How to use Adobe DNG Converter - YouTube>
Hope this helps. -
Good evening would it be possible to get back a free license for one month for adobe photoshop cc because I went on vacation and I have not had the opportunity to test it?
Hi tay-fun@livefr,
We apologize however it's not possible to reset the trial however you can try and use it on a different machine with a different Adobe ID (if possible).
-Ankit -
I hope I get the solution now after trying days and days I am a member of CC and I pay every month. So why there is not a good helpdesk to communicate with.
Thans alle. I will try this Tomorrowland
Verstuurd vanaf mijn iPhone
Op 10 mei 2014 om 19:10 heeft Simon G E Garrett <[email protected]> het volgende geschreven:
Why cannot get the LR app in Adobe creative cloud? Now LR is a trial on my laptop and I am paying every month for CC. I am desperate, becaus I didn't get the solution. Also LR mobile I cannot intall it anymore.
created by Simon G E Garrett in Photoshop Lightroom - View the full discussion
Try this:
Go to http://prodesigntools.com/adobe-cc-direct-download-links.html and download and install LR5.4 from there.
You MUST follow the instruction under the heading "Note: Very Important Instructions".
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6371505#6371505
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I do not get access to my mail. I am asked for the passwort to my iCloud and mail account, and when I respond with the password I get the message that it is wrong. But I am sure that it is correct.
Having same problem..changed password but that did not help...must be a problem in the cloud!!!
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