VPN Client on Windows 7 64 Bit Enterprise and T410 Very Slow to Load

Hello,
I have the 64 bit Client 5.0.0.7.0290 loaded on Thinkpad T410s running Windows 7 64 Bit Enterprise and it takes over an hour for the client to execute. Each step of the client load takes 10-15 minutes to load and although the interface eventually loads; it does not allow me to connect.
It happens on all the T410s which are all running Windows 7 64 Bit. Our other Windows 7 64-Bit Laptops and Desktops run this client just fine. I have tried to load the client as the first app after the Windows 7 has completed its install from the Microsoft DVD and I get the same response.
Any suggestions on how I can debug this issue? I have tried process explorer and it does not show any hung processes.
Many thanks,
Kevin

Hi all,
thanks for your suggestions.
Unfortunately both errors still remain.
1) Web Intelligence Rich Client
I have installed BOE client tools using XI3.1 SP3 Client tools package in C:\Business Objects. The report's import runs well, but when i try to open one of the imported reports, i receive the error: WIJ 2002.
The details are:
Version:null Analisi dello stack: java.lang.RuntimeException: java.lang.RuntimeException: XML parser problem: XMLJaxpParser.parse(): Element type "ABOUT_Patentnumbers" must be followed by either attribute specifications, ">" or "/>". at com.businessobjects.wp.xml.jaxp.XMLJaxpParser.parse(Unknown Source) at com.businessobjects.webi.richclient.XMLviaOccaRC.getServerConfiguration(Unknown Source) at com.businessobjects.wp.xml.XMLServerConfiguration.load(Unknown Source) at com.businessobjects.wp.xml.XMLServerConfiguration.load(Unknown Source) at com.businessobjects.wp.tc.TCMain.initClient(Unknown Source) at com.businessobjects.wp.tc.thread.InitAppletRunner.run(Unknown Source) at java.lang.Thread.run(Unknown Source) at com.businessobjects.webi.richclient.XMLviaOccaRC.getServerConfiguration(Unknown Source) at com.businessobjects.wp.xml.XMLServerConfiguration.load(Unknown Source) at com.businessobjects.wp.xml.XMLServerConfiguration.load(Unknown Source) at com.businessobjects.wp.tc.TCMain.initClient(Unknown Source) at com.businessobjects.wp.tc.thread.InitAppletRunner.run(Unknown Source) at java.lang.Thread.run(Unknown Source)
2) Infoview
We have installed java 1.6.0_02 (we previously have Update 29).
We try to use Explorer 9.0.3 or Firefox 8.0
Any other suggestion???
Thanks

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