WAAS Error

  WCCP router 10.10.177.133 unusable for service id: 61 reason: Assignment method mismatch with router  
WCCP router 10.10.177.133 unusable for service id: 62 reason: Assignment method mismatch with router  
10.10.177.133 is the loopback of the router which is in the wccp router-list. This popped up after our upgrade to 4.4.3
I re-checked the config and all is the same as other WAE's in our environment.
Please help.       

Hi Douglas,
ASR platform will only support MASK assignment.  You can use the documentation below for your reference:
http://www.cisco.com/en/US/prod/collateral/routers/ps9343/white_paper_c11_502351.html
The redirection/return and assignment method are done in the WAE side.  So make sure to explicity include the Mask value there as showed in the example below:
wccp router-list 1 10.10.10.1  10.10.10.2
wccp tcp-promiscuous mask src-ip-mask 0xc00 dst-ip-mask 0x0
wccp tcp-promiscuous router-list-num 1  mask-assign
wccp version 2
Regards
Rubens

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destination port 990 class-map type waas match-any Veritas-NetBackup match  tcp destination port 13720 match  tcp destination port 13721 match  tcp destination port 13782 match  tcp destination port 13785 class-map type waas match-any Basic-TCP-services match  tcp destination port 1 19 class-map type waas match-any Connected-DataProtector match  tcp destination port 16384 class-map type waas match-any MS-Terminal-Services match  tcp destination port 3389 class-map type waas match-any TFTP match  tcp destination port 69 class-map type waas match-any HTTP match  tcp destination port 80 match  tcp destination port 8080 match  tcp destination port 8000 match  tcp destination port 8001 match  tcp destination port 3128 class-map type waas match-any QMTP match  tcp destination port 209 class-map type waas match-any IBM-NetView match  tcp destination port 729 731 class-map type waas match-any LDAP match  tcp destination port 389 match  tcp destination port 8404 class-map type waas match-any 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class-map type waas match-any Simple-FTP match  tcp destination port 115 class-map type waas match-any AOL match  tcp destination port 5190 5193 class-map type waas match-any SAP match  tcp destination port 3200 3219 match  tcp destination port 3390 3399 match  tcp destination port 3284 3305 match  tcp destination port 3226 3267 match  tcp destination port 3662 3699 match  tcp destination port 3221 3224 match  tcp destination port 3270 3282 match  tcp destination port 3307 3388 match  tcp destination port 3600 3659 class-map type waas match-any waas-default match  tcp any class-map type waas match-any Laplink-PCSync match  tcp destination port 8444 class-map type waas match-any TFTPS match  tcp destination port 3713 class-map type waas match-any WinMX match  tcp destination port 6699 class-map type waas match-any CVS match  tcp destination port 2401 class-map type waas match-any ezMeeting match  tcp destination port 10101 10103 match  tcp destination port 26260 26261 class-map type waas match-any NetIQ match  tcp destination port 2220 match  tcp destination port 2735 match  tcp destination port 10113 10116 class-map type waas match-any Grouper match  tcp destination port 8038 class-map type waas match-any Netopia-Timbuktu match  tcp destination port 407 match  tcp destination port 1417 1420 class-map type waas match-any Novell-Groupwise match  tcp destination port 1677 match  tcp destination port 1099 match  tcp destination port 9850 match  tcp destination port 7205 match  tcp destination port 3800 match  tcp destination port 7100 match  tcp destination port 7180 match  tcp destination port 7101 match  tcp destination port 7181 match  tcp destination port 2800 class-map type waas match-any SSH match  tcp destination port 22 class-map type waas match-any IPP match  tcp destination port 631 class-map type waas match-any IBM-Tivoli match  tcp destination port 94 match  tcp destination port 627 match  tcp destination port 1965 match  tcp destination port 1580 match  tcp destination port 1581 class-map type waas match-any NTP match  tcp destination port 123 class-map type waas match-any VoIP-Control match  tcp destination port 1300 match  tcp destination port 2428 match  tcp destination port 2000 2002 match  tcp destination port 1718 1720 match  tcp destination port 5060 match  tcp destination port 11000 11999 class-map type waas match-any HTTPS match  tcp destination port 443 class-map type waas match-any SUN-Xprint match  tcp destination port 8100 class-map type waas match-any Clearcase match  tcp destination port 371 class-map type waas match-any Service-Location match  tcp destination port 427 class-map type waas match-any MS-NetShow match  tcp destination port 1755 class-map type waas match-any Napster match  tcp destination port 8875 match  tcp destination port 7777 match  tcp destination port 6700 match  tcp destination port 6666 match  tcp destination port 6677 match  tcp destination port 6688 class-map type waas match-any Kazaa match  tcp destination port 1214 class-map type waas match-any Laplink-Host match  tcp destination port 1547 class-map type waas match-any Telnets match  tcp destination port 992 class-map type waas match-any AFS match  tcp destination port 7000 7009 class-map type waas match-any Scalable-SQL match  tcp destination port 3352 class-map type waas match-any WASTE match  tcp destination port 1337 class-map type waas match-any BGP match  tcp destination port 179 class-map type waas match-any BMC-Patrol match  tcp destination port 6161 match  tcp destination port 6162 match  tcp destination port 8160 match  tcp destination port 8161 match  tcp destination port 6767 match  tcp destination port 6768 match  tcp destination port 10128 class-map type waas match-any Rsync match  tcp destination port 873 class-map type waas match-any Qnext match  tcp destination port 44 match  tcp destination port 5555 class-map type waas match-any Intel-Proshare match  tcp destination port 5713 5717 class-map type waas match-any Liquid-Audio match  tcp destination port 18888 class-map type waas match-any WAAS-FlowMonitor match  tcp destination port 7878 class-map type waas match-any eDonkey match  tcp destination port 4661 4662 class-map type waas match-any IRC match  tcp destination port 531 match  tcp destination port 6660 6669 class-map type waas match-any DNS match  tcp destination port 53 class-map type waas match-any Filenet match  tcp destination port 32768 32774 class-map type waas match-any ControlIT match  tcp destination port 799 class-map type waas match-any Citrix-ICA match  tcp destination port 1494 match  tcp destination port 2598 class-map type waas match-any NFS match  tcp destination port 2049 class-map type waas match-any Netopia-netOctopus match  tcp destination port 1917 match  tcp destination port 1921 class-map type waas match-any VNC match  tcp destination port 5801 5809 match  tcp destination port 6900 6909 class-map type waas match-any Vmware-VMConsole match  tcp destination port 902 class-map type waas match-any Sybase-SQL match  tcp destination port 1498 match  tcp destination port 2638 match  tcp destination port 2439 match  tcp destination port 3968 class-map type waas match-any Unix-Remote-Execution match  tcp destination port 514 match  tcp destination port 512 class-map type waas match-any ProjectWise-FileTransfer match  tcp destination port 5800 class-map type waas match-any Other-Secure match  tcp destination port 261 match  tcp destination port 448 match  tcp destination port 684 match  tcp destination port 695 match  tcp destination port 994 match  tcp destination port 2252 match  tcp destination port 2478 match  tcp destination port 2479 match  tcp destination port 2482 match  tcp destination port 2484 match  tcp destination port 2679 match  tcp destination port 2762 match  tcp destination port 2998 match  tcp destination port 3077 match  tcp destination port 3078 match  tcp destination port 3183 match  tcp destination port 3191 match  tcp destination port 3220 match  tcp destination port 3410 match  tcp destination port 3424 match  tcp destination port 3471 match  tcp destination port 3496 match  tcp destination port 3509 match  tcp destination port 3529 match  tcp destination port 3539 match  tcp destination port 3660 match  tcp destination port 3661 match  tcp destination port 3747 match  tcp destination port 3864 match  tcp destination port 3885 match  tcp destination port 3896 match  tcp destination port 3897 match  tcp destination port 3995 match  tcp destination port 4031 match  tcp destination port 5007 match  tcp destination port 5989 match  tcp destination port 5990 match  tcp destination port 7674 match  tcp destination port 9802 match  tcp destination port 12109 class-map type waas match-any FTP-Data match  tcp source port 20 class-map type waas match-any IBM-DB2 match  tcp destination port 523 class-map type waas match-any LDAP-Global-Catalog match  tcp destination port 3268 class-map type waas match-any Legato-RepliStor match  tcp destination port 7144 match  tcp destination port 7145 class-map type waas match-any MDaemon match  tcp destination port 3000 match  tcp destination port 3001 class-map type waas match-any Novell-NetWare match  tcp destination port 524 class-map type waas match-any Altiris-CarbonCopy match  tcp destination port 1680 class-map type waas match-any iSCSI match  tcp destination port 3260 class-map type waas match-any AppSocket match  tcp destination port 9100 class-map type waas match-any HP-Radia match  tcp destination port 3460 match  tcp destination port 3461 match  tcp destination port 3464 match  tcp destination port 3466 class-map type waas match-any VDOLive match  tcp destination port 7000 class-map type waas match-any X400 match  tcp destination port 102 class-map type waas match-any Apple-NetAssistant match  tcp destination port 3283 class-map type waas match-any Symantec-AntiVirus match  tcp destination port 2847 match  tcp destination port 2848 match  tcp destination port 2967 match  tcp destination port 2968 match  tcp destination port 38037 match  tcp destination port 38292 class-map type waas match-any Legato-NetWorker match  tcp destination port 7937 match  tcp destination port 7938 match  tcp destination port 7939 class-map type waas match-any SIP-secure match  tcp destination port 5061 class-map type waas match-any InterSystems-Cache match  tcp destination port 1972 class-map type waas match-any BackupExpress match  tcp destination port 6123 class-map type waas match-any CommVault match  tcp destination port 8400 8403 class-map type waas match-any Veritas-BackupExec match  tcp destination port 6101 match  tcp destination port 6102 match  tcp destination port 6106 match  tcp destination port 3527 match  tcp destination port 1125 class-map type waas match-any L2TP match  tcp destination port 1701 class-map type waas match-any LANDesk match  tcp destination port 9535 match  tcp destination port 9593 9595 class-map type waas match-any MySQL match  tcp destination port 3306 class-map type waas match-any FTPS-Control match  tcp source port 989 class-map type waas match-any LDAP-Global-Catalog-Secure match  tcp destination port 3269 class-map type waas match-any MS-Content-Replication-Service match  tcp destination port 560 match  tcp destination port 507 class-map type waas match-any OpenVPN match  tcp destination port 1194 class-map type waas match-any HotLine match  tcp destination port 5500 5503 class-map type waas match-any MS-SQL match  tcp destination port 1433 class-map type waas match-any Laplink-PCSync-secure match  tcp destination port 8443 !!policy-map type waas waas_global class AFS  optimize tfo dre lz application File-System class AOL  passthrough application Instant-Messaging class Altiris-CarbonCopy  passthrough application Remote-Desktop class Amanda  optimize tfo application Backup class AppSocket  optimize tfo dre lz application Printing class Apple-AFP  optimize tfo dre lz application File-System class Apple-NetAssistant  passthrough application Remote-Desktop class Apple-iChat  passthrough application Instant-Messaging class BFTP  optimize tfo dre lz application File-Transfer class BGP  optimize tfo dre lz application Other class BMC-Patrol  passthrough application Systems-Management class BackupExpress  optimize tfo application Backup class Basic-TCP-services  passthrough application Other class BitTorrent  passthrough application P2P class Borland-Interbase  optimize tfo dre lz application SQL class CIFS  optimize tfo dre lz application WAFS class CU-SeeMe  passthrough application Conferencing class CVS  optimize tfo dre lz application Version-Management class Cisco-CallManager  passthrough application Call-Management class Citrix-ICA  optimize tfo dre lz application Remote-Desktop class Clearcase  optimize tfo dre lz application Version-Management class CommVault  optimize tfo application Backup class Connected-DataProtector  optimize tfo application Backup class ControlIT  optimize tfo application Remote-Desktop class DNS  passthrough application Name-Services class Danware-NetOp  optimize tfo application Remote-Desktop class Documentum  optimize tfo dre lz application Content-Management class Double-Take  optimize tfo dre lz application Replication class EMC-Celerra-Replicator  optimize tfo dre lz application Replication class EMC-SRDFA-IP  optimize tfo dre lz application Storage class FCIP  optimize tfo dre lz application Storage class FTP-Control  passthrough application File-Transfer class FTP-Data  optimize tfo dre lz application File-Transfer class FTPS  optimize tfo application File-Transfer class FTPS-Control  passthrough application File-Transfer class Filenet  optimize tfo dre lz application Content-Management class Gnutella  passthrough application P2P class Grouper  passthrough application P2P class HP-OpenMail  optimize tfo dre lz application Email-and-Messaging class HP-OpenView  passthrough application Systems-Management class HP-Radia  optimize tfo dre lz application Systems-Management class HTTP  optimize tfo dre lz application Web class HTTPS  optimize tfo application SSL class HotLine  passthrough application P2P class IBM-DB2  optimize tfo dre lz application SQL class IBM-NetView  passthrough application Systems-Management class IBM-TSM  optimize tfo dre lz application Backup class IBM-Tivoli  optimize tfo dre lz application Systems-Management class IPP  optimize tfo dre lz application Printing class Intel-Proshare  passthrough application Conferencing class InterSystems-Cache  optimize tfo dre lz application SQL class Internet-Mail  optimize tfo dre lz application Email-and-Messaging class Internet-Mail-secure  optimize tfo application Email-and-Messaging class Jabber  passthrough application Instant-Messaging class Kazaa  passthrough application P2P class Kerberos  passthrough application Authentication class L2TP  optimize tfo application VPN class LANDesk  optimize tfo dre lz application Systems-Management class LDAP  optimize tfo dre lz application Directory-Services class LDAP-Global-Catalog  optimize tfo dre lz application Directory-Services class LDAP-Global-Catalog-Secure  passthrough application Directory-Services class LDAP-secure  passthrough application Directory-Services class Laplink-Host  optimize tfo application Remote-Desktop class Laplink-PCSync  optimize tfo application Remote-Desktop class Laplink-PCSync-secure  optimize tfo application Remote-Desktop class Laplink-ShareDirect  passthrough application P2P class Legato-NetWorker  optimize tfo application Backup class Legato-RepliStor  optimize tfo application Backup class Liquid-Audio  optimize tfo dre lz application Streaming class Lotus-Notes  optimize tfo dre lz application Email-and-Messaging class Lotus-Sametime-Connect  passthrough application Instant-Messaging class MDaemon  optimize tfo dre lz application Email-and-Messaging class MS-Chat  passthrough application Instant-Messaging class MS-Content-Replication-Service  optimize tfo application Replication class MS-EndPointMapper  optimize tfo application Other class MS-Message-Queuing  optimize tfo dre lz application Other class MS-NetMeeting  passthrough application Conferencing class MS-NetShow  optimize tfo dre lz application Streaming class MS-SQL  optimize tfo dre lz application SQL class MS-Terminal-Services  optimize tfo application Remote-Desktop class MSN-Messenger  passthrough application Instant-Messaging class MySQL  optimize tfo dre lz application SQL class NFS  optimize tfo dre lz application File-System class NNTP  optimize tfo dre lz application Email-and-Messaging class NNTP-secure  optimize tfo application Email-and-Messaging class NTP  passthrough application Other class Napster  passthrough application P2P class NetApp-SnapMirror  optimize tfo dre lz application Replication class NetIQ  passthrough application Systems-Management class Netopia-Timbuktu  optimize tfo application Remote-Desktop class Netopia-netOctopus  passthrough application Systems-Management class Novell-Groupwise  optimize tfo dre lz application Email-and-Messaging class Novell-NetWare  optimize tfo dre lz application File-System class Novell-ZenWorks  optimize tfo dre lz application Systems-Management class OpenVPN  optimize tfo application VPN class Oracle  optimize tfo dre lz application SQL class Other-Secure  passthrough application Other class PCAnywhere  optimize tfo application Remote-Desktop class PCMail-Server  optimize tfo dre lz application Email-and-Messaging class PDMWorks  optimize tfo dre lz application CAD class PPTP  optimize tfo application VPN class Pervasive-SQL  optimize tfo dre lz application SQL class PostgreSQL  optimize tfo dre lz application SQL class ProjectWise-FileTransfer  optimize tfo dre lz application Content-Management class QMTP  optimize tfo dre lz application Email-and-Messaging class Qnext  passthrough application P2P class RAdmin  optimize tfo application Remote-Desktop class RTSP  optimize tfo dre lz application Streaming class Remote-Anything  optimize tfo application Remote-Desktop class Remote-Replication-Agent  optimize tfo application Replication class Rsync  optimize tfo dre lz application Replication class SASL  passthrough application Authentication class SIP-secure  passthrough application Call-Management class SOAP  optimize tfo dre lz application Other class SQL-Service  optimize tfo dre lz application SQL class SSH  optimize tfo application SSH class SSL-Shell  passthrough application Console class SUN-Xprint  optimize tfo dre lz application Printing class Scalable-SQL  optimize tfo dre lz application SQL class Service-Location  passthrough application Name-Services class Siebel  optimize tfo dre lz application Enterprise-Applications class Simple-FTP  optimize tfo dre lz application File-Transfer class SoulSeek  passthrough application P2P class Sun-RPC  passthrough application File-System class Sybase-SQL  optimize tfo dre lz application SQL class Symantec-AntiVirus  optimize tfo dre lz application Other class TACACS  passthrough application Authentication class TFTP  optimize tfo dre lz application File-Transfer class TFTPS  optimize tfo application File-Transfer class Telnet  passthrough application Console class Telnets  passthrough application Console class UniSQL  optimize tfo dre lz application SQL class Unix-Printing  optimize tfo dre lz application Printing class Unix-Remote-Execution  passthrough application Console class VDOLive  optimize tfo dre lz application Streaming class Veritas-BackupExec  optimize tfo application Backup class Veritas-NetBackup  optimize tfo application Backup class Vmware-VMConsole  optimize tfo application Remote-Desktop class VoIP-Control  passthrough application Call-Management class VocalTec  passthrough application Conferencing class WAAS-FlowMonitor  optimize tfo lz application Systems-Management class WASTE  passthrough application P2P class WBEM  passthrough application Systems-Management class WINS  passthrough application Name-Services class WinMX  passthrough application P2P class X400  optimize tfo dre lz application Email-and-Messaging class XWindows  optimize tfo application Remote-Desktop class Yahoo-Messenger  passthrough application Instant-Messaging class eDonkey  passthrough application P2P class ezMeeting  passthrough application Conferencing class iFCP  optimize tfo dre lz application Storage class iSCSI  optimize tfo dre lz application Storage class iSNS  passthrough application Name-Services class IRC  passthrough application Instant-Messaging class SAP  optimize tfo dre lz application Enterprise-Applications class VNC  optimize tfo application Remote-Desktop class waas-default  optimize tfo dre lz application waas-default
    I hope this helps
    Daniel

  • WAAS-CIFSAO Error replying to client

    I observe these WAAS CIFS errors on wae devices in my network. Can you please throw some light on when these errors occur and their effect.
    Jun 14 11:52:53 waas-hou1.hou.shaw.net 2011 Jun 14 11: java: %WAAS-CIFSAO-3-131207: (965197) Error replying to client 149.77.232.204
    Thanks

    Hi,
    Thanks for sharing the information.
    To be frank, it is tough to narrow down and pin point the problem. The best way to nail down this problem would be to open a TAC case. I suspect few defects mentioned below but not sure if you are really hiting any one of this because we need supporting logs to confirm that.
    1. http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?caller=pluginredirector&method=fetchBugDetails&bugId=CSCSz31354
    2. http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?caller=pluginredirector&method=fetchBugDetails&bugId=CSCsz78754
    Few options if you want to try that might help you.
    Option 1: 4.1.5f is getting older now. You may want to upgrade to 4.3.1. The big reason behind upgrade suggestion is - there are lot of CIFS related fixes that have gone after 4.1.5f code.
    Option 2: reload WAE. This might help temporarily but issue might come back anytime.
    Option 3: Apply "disk delete-data-partitions" and "reload" on WAE from CLI. This will clear all the cache that is built up and may address the issue temporarilty but again, the issue migth come back anytime.
    Hope this helps.
    PS: Please mark this Answered, if this answers your question.

  • Syslog error - WAAS-SYS-3-900000: e1000bp: eth5: e1000bp_clean_tx_irq: Detected Tx Unit Hang

    I am receiving this error in my syslog, every couple weeks or so.  It causes a flap between our two inline WAEs. Have an idea what can be causing this?  syslog is below, start from the bottom up.
    2011-03-10 10:30:08 Kernel Error 10.0.100.26 2011 Mar 10 15: kernel: %WAAS-SYS-3-900000: e1000bp: eth4: e1000bp_watchdog: NIC Link is Up 1000 Mbps Full Duplex
    2011-03-10 10:30:06 Kernel Error 10.0.100.26 2011 Mar 10 15: kernel: %WAAS-SYS-3-900000: e1000bp: eth5: e1000bp_watchdog: NIC Link is Up 1000 Mbps Full Duplex
    2011-03-10 10:30:02 Kernel Warning 10.0.100.26 2011 Mar 10 15: kernel: %WAAS-SYS-4-900000: next_to_watch.status <0>
    2011-03-10 10:30:02 Kernel Warning 10.0.100.26 2011 Mar 10 15: kernel: %WAAS-SYS-4-900000: jiffies <2b900a9e1>
    2011-03-10 10:30:02 Kernel Warning 10.0.100.26 2011 Mar 10 15: kernel: %WAAS-SYS-4-900000: next_to_watch <91>
    2011-03-10 10:30:02 Kernel Warning 10.0.100.26 2011 Mar 10 15: kernel: %WAAS-SYS-4-900000: time_stamp <2b9008c71>
    2011-03-10 10:30:02 Kernel Warning 10.0.100.26 2011 Mar 10 15: kernel: %WAAS-SYS-4-900000: buffer_info[next_to_clean]
    2011-03-10 10:30:02 Kernel Warning 10.0.100.26 2011 Mar 10 15: kernel: %WAAS-SYS-4-900000: next_to_clean <91>
    2011-03-10 10:30:02 Kernel Warning 10.0.100.26 2011 Mar 10 15: kernel: %WAAS-SYS-4-900000: next_to_use <7e>
    2011-03-10 10:30:02 Kernel Warning 10.0.100.26 2011 Mar 10 15: kernel: %WAAS-SYS-4-900000: TDT <7e>
    2011-03-10 10:30:02 Kernel Warning 10.0.100.26 2011 Mar 10 15: kernel: %WAAS-SYS-4-900000: TDH <91>
    2011-03-10 10:30:02 Kernel Warning 10.0.100.26 2011 Mar 10 15: kernel: %WAAS-SYS-4-900000: Tx Queue <0>
    2011-03-10 10:30:02 Kernel Error 10.0.100.26 2011 Mar 10 15: kernel: %WAAS-SYS-3-900000: e1000bp: eth5: e1000bp_clean_tx_irq: Detected Tx Unit Hang

    Here is the output from the show alarms hist, also there are no visual LED problem with the device.
         Op Sev Alarm ID             Module/Submodule     Instance
       1 C  Mi  servicedead          nodemgr              cms_ce             
         Mar  7 15:00:41.435 EST, Processing Error Alarm, #000008, 2000:330004
         nodemgr: The cms_ce service died.
       2 R  Mi  servicedead          nodemgr              cms_ce             
         Mar  7 15:00:31.233 EST, Processing Error Alarm, #000008, 2000:330004
         nodemgr: The cms_ce service died.
       3 C  Mi  servicedead          nodemgr              device_mgr         
         Feb  2 11:31:45.484 EST, Processing Error Alarm, #000007, 2000:330004
         nodemgr: The device_mgr service died.
       4 R  Mi  servicedead          nodemgr              device_mgr         
         Feb  2 11:31:35.282 EST, Processing Error Alarm, #000007, 2000:330004
         nodemgr: The device_mgr service died.
       5 C  Mi  servicedead          nodemgr              device_mgr         
         Jan 22 20:39:47.480 EST, Processing Error Alarm, #000006, 2000:330004
         nodemgr: The device_mgr service died.
       6 R  Mi  servicedead          nodemgr              device_mgr         
         Jan 22 20:39:37.276 EST, Processing Error Alarm, #000006, 2000:330004
         nodemgr: The device_mgr service died.

  • WAAS + Copying Windows files = Error

    Hello all,
    I am trying to setup an optimized Datacenter/Branch WAAS solution.  In my datacenter, I have my CM connected to the user VLAN.  I have my core-wae (512) connected to my WAN router (2811) on a dedicated ethernet interface.  At my branch, I have my edge-wae (also a 512) connected to a dedicated ethernet interface on the branch WAN router (1841).  For both routers, I have WCCPv2 enabled with "IP WCCP 61 redirect in" configured on the LAN facing interface and "IP WCCP 62 redirect in" on the WAN facing interface.  From a computer at the branch office, I can browse windows based shares.  When I try to copy a file from a server (at the datacenter) to the computer, It hangs and eventually crashes.  If I attempt to copy from a command windows, copying the same file, after a bit of time, I get the error "The network service is no longer available" (or something like that) error message and nothing gets copied.  If I disable WCCP on the routers, I can copy the files without error.
    Any ideas would be greatly appreciated.
    Eric

    Zach,
    Here is a series of traceroutes orginating from the workstation.  I don't have access the 216.149.x.x routers as they are located in the MPLS cloud.
    C:\>tracert 10.1.3.55
    Tracing route to acct-old.lbbslaw.com [10.1.3.55]
    over a maximum of 30 hops:
      1    <1 ms    <1 ms    <1 ms  10.6.1.1
      2    <1 ms    <1 ms     1 ms  10.6.128.254
      3    13 ms    28 ms    25 ms  216.149.52.109.ptr.us.xo.net [216.149.52.109]
      4    16 ms    27 ms    32 ms  216.149.96.201.ptr.us.xo.net [216.149.96.201]
      5    20 ms    15 ms    32 ms  216.149.33.102.ptr.us.xo.net [216.149.33.102]
      6    16 ms    17 ms    24 ms  acct-old.lbbslaw.com [10.1.3.55]
    Trace complete.
    LDBB3825-SF#traceroute ip 10.1.3.55 source 10.6.1.1
    Type escape sequence to abort.
    Tracing the route to 10.1.3.55
      1 10.6.128.254 0 msec 0 msec 0 msec
      2 216.149.52.109.ptr.us.xo.net (216.149.52.109) 4 msec 4 msec 4 msec
      3 216.149.96.201.ptr.us.xo.net (216.149.96.201) 16 msec 16 msec 16 msec
      4 216.149.33.102.ptr.us.xo.net (216.149.33.102) 16 msec 16 msec 20 msec
      5 10.1.3.55 32 msec 16 msec 16 msec
    LDBB3825-SF#
    lbbs_SanFranCa_ipvpn#traceroute ip 10.1.3.55 source 10.6.128.254
    Type escape sequence to abort.
    Tracing the route to 10.1.3.55
      1 216.149.52.109 8 msec 4 msec 4 msec
      2 216.149.96.201 16 msec 16 msec 16 msec
      3 216.149.33.102 16 msec 16 msec 20 msec
      4 10.1.3.55 16 msec 16 msec 16 msec
    lbbs_SanFranCa_ipvpn#

  • WAAS 4.4.7a ERROR LOG

    2014 Nov  6 11:40:04 WAE7371 java: %WAAS-CMS-4-700002: Thread(pool-1-thread-3): java.net.SocketException: Connection reset: java.net.SocketException: Connection reset at java.net.SocketInputStream.read(SocketInputStream.java:113) at unicorn.RpcTcpTransport.readBytes(RpcTcpTransport.java:136) at unicorn.RpcTcpTransport.readNext(RpcTcpTransport.java:153) at unicorn.RpcTcpClient.processNext(RpcTcpClient.java:40) at com.actona.management.gateway.snmp.SnmpRpcServer$1.run(SnmpRpcServer.java:113) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908) at java.lang.Thread.run(Thread.java:662)

    Hi,
    Where are you seeing this error? Can you send me the output of show alarms?
    Regards,
    Kanwal
    Note: Please mark answers if they are helpful.

  • WAAS WCCP Errors

    Any one know what "Spoofed packets dropped" and the "Packet pullups needed" are? Is the WAAS dropping packets it thinks it's being spoofed? Also, how can I get rid of the pullups? The WCCP setup is as follows; l2 forward/return to a 3750E stack switch, interfaces are setup as standby and the model is a 7371. I'm not using any WCCP redirect list.
    Transparent GRE packets received: 0
    Transparent non-GRE packets received: 1940435323
    Transparent non-GRE non-WCCP packets received: 0
    Total packets accepted: 461319375
    Invalid packets received: 731
    Packets received with invalid service: 0
    Packets received on a disabled service: 0
    Packets received too small: 0
    Packets dropped due to zero TTL: 0
    Packets dropped due to bad buckets: 617
    Packets dropped due to no redirect address: 0
    Packets dropped due to loopback redirect: 227
    Pass-through pkts dropped on assignment update:61
    Connections bypassed due to load: 0
    Packets sent back to router: 1829
    GRE packets sent to router (not bypass): 0
    Packets sent to another WAE: 63037
    GRE fragments redirected: 1116193
    GRE encapsulated fragments received: 0
    Packets failed encapsulated reassembly: 0
    Packets failed GRE encapsulation: 0
    Packets dropped due to invalid fwd method: 0
    Packets dropped due to insufficient memory: 0
    Packets bypassed, no conn at all: 0
    Packets bypassed, no pending connection: 0
    Packets due to clean wccp shutdown: 0
    Packets bypassed due to bypass-list lookup: 166
    Packets received with client IP addresses: 460833489
    Spoofed packets dropped: 57416
    Conditionally Accepted connections: 0
    Conditionally Bypassed connections: 0
    L2 Bypass packets destined for loopback: 0
    Packets w/WCCP GRE received too small: 0
    Packets dropped due to received on loopback: 219
    Packets dropped due to IP access-list deny: 0
    Packets fragmented for bypass: 0
    Packets fragmented for egress: 0
    Packet pullups needed: 5484
    Packets dropped due to no route found: 0

    Any one know what "Spoofed packets dropped" and the "Packet pullups needed" are? Is the WAAS dropping packets it thinks it's being spoofed? Also, how can I get rid of the pullups? The WCCP setup is as follows; l2 forward/return to a 3750E stack switch, interfaces are setup as standby and the model is a 7371. I'm not using any WCCP redirect list.
    Transparent GRE packets received: 0
    Transparent non-GRE packets received: 1940435323
    Transparent non-GRE non-WCCP packets received: 0
    Total packets accepted: 461319375
    Invalid packets received: 731
    Packets received with invalid service: 0
    Packets received on a disabled service: 0
    Packets received too small: 0
    Packets dropped due to zero TTL: 0
    Packets dropped due to bad buckets: 617
    Packets dropped due to no redirect address: 0
    Packets dropped due to loopback redirect: 227
    Pass-through pkts dropped on assignment update:61
    Connections bypassed due to load: 0
    Packets sent back to router: 1829
    GRE packets sent to router (not bypass): 0
    Packets sent to another WAE: 63037
    GRE fragments redirected: 1116193
    GRE encapsulated fragments received: 0
    Packets failed encapsulated reassembly: 0
    Packets failed GRE encapsulation: 0
    Packets dropped due to invalid fwd method: 0
    Packets dropped due to insufficient memory: 0
    Packets bypassed, no conn at all: 0
    Packets bypassed, no pending connection: 0
    Packets due to clean wccp shutdown: 0
    Packets bypassed due to bypass-list lookup: 166
    Packets received with client IP addresses: 460833489
    Spoofed packets dropped: 57416
    Conditionally Accepted connections: 0
    Conditionally Bypassed connections: 0
    L2 Bypass packets destined for loopback: 0
    Packets w/WCCP GRE received too small: 0
    Packets dropped due to received on loopback: 219
    Packets dropped due to IP access-list deny: 0
    Packets fragmented for bypass: 0
    Packets fragmented for egress: 0
    Packet pullups needed: 5484
    Packets dropped due to no route found: 0

  • Error update ios waas

    i have a problem, this is the log.
    log:
    image: Input/output error
    Image was NOT written to flash. (err=0)
    installer[1]: segfault at b6418004 eip b7f18d10 esp bfb3e0d0 error 4
    installer[1]: segfault at b6418004 eip b7f18d10 esp bfb3e0d0 error 4

    Hi Juan,
    It looks like the flash is bad. You may want to open a TAC case to RMA the WAE.
    Regards.

  • WAAS syslog error: nscd: %WAAS-UNKNOWN-5-899999: 5317: Handled cache clean up for SIGHUP

    Hi All,
    Can anyone tell me what this syslog message relates to?  I'm seeing it on a whole lot of WAEs.  Is it something I need to worry about or not?
    nscd: %WAAS-UNKNOWN-5-899999: 5317: Handled cache clean up for SIGHUP
    Thanks
    Claire

    Hi Claire,
    Getting this message can be normal.
    Since it is generated by the nscd process that takes care of the dns caching (and that is it generated when the cache is flushed), I would maybe verify the DNS config on those devices and if it is properly configured, I wouldn't worry about it.
    If you want, the test self-diagnostic basic should test your DNS settings for you.
    Regards,
    Nicolas

  • Getting 413 errors on a 5505 firewall.

         I am very new to Cisco 5505 firewalls and have been trying to troubleshoot a VPN connectivity issue over the past few days. Recently the AT&T router was tested and nothing is being blocked from it. Since I do not know much about the firewall, I am unsure if there is an issue with the config or if the problem lies elsewhere. When I initially log in into the firewall I noticed that the DMZ interface shows Line down, Link down. The other interfaces, inside and outside, both show up, up. I am not sure if the DMZ should show down, down or not. I was not the tech that set this firewall up so checking the config really does not tell me much as I am unfamiliar with what I am looking at. The config has been posted below. Any help would be greatly appreciated!!
    : Saved
    ASA Version 8.2(5)
    hostname xxxfw01
    domain-name xxxxxx.lcl
    enable password zgDyB1JJR5jIt22C encrypted
    passwd 5nswNE6Ndj.ogXD4 encrypted
    names
    name 192.168.1.30 ideacom-adtran-router
    name 12.179.58.67 outside-voip
    name 10.0.4.0 inside-secondary
    name 10.0.0.0 inside-primary
    name 12.179.58.68 outside-secondary1
    name 12.179.58.69 outside-secondary2
    name 12.179.58.70 outside-secondary3
    name 192.9.200.0 inside-old
    name 12.179.58.71 outside-secondary4
    name 12.179.58.72 outside-secondary5
    name 12.179.58.73 outside-secondary6
    name 12.179.58.74 outside-secondary7
    name 12.179.58.75 outside-secondary8
    name 12.179.58.126 outside-web-server
    name 12.179.58.76 ouside-secondary9
    name 12.179.58.77 outside-secondary10
    name 12.179.58.78 outside-secondary11
    name 12.179.58.79 outside-secondary12
    interface Ethernet0/0
    switchport access vlan 2
    interface Ethernet0/1
    switchport access vlan 2
    interface Ethernet0/2
    interface Ethernet0/3
    interface Ethernet0/4
    interface Ethernet0/5
    switchport access vlan 2
    interface Ethernet0/6
    switchport access vlan 2
    interface Ethernet0/7
    switchport access vlan 3
    interface Vlan1
    nameif inside
    security-level 100
    ip address 10.0.1.11 255.255.255.0
    ospf cost 10
    interface Vlan2
    nameif outside
    security-level 0
    ip address 12.179.58.66 255.255.255.192
    ospf cost 10
    interface Vlan3
    no forward interface Vlan1
    nameif dmz
    security-level 50
    ip address 192.168.1.10 255.255.255.0
    ospf cost 10
    pim accept-register list PIM_ACCPTREG_ACL
    banner motd ATTENTION:
    banner motd You are about to log into a private network. Unauthorized access is strictly prohibited.
    banner motd Any attempts to do so will result in prosecution to the fullest extent of the law.
    banner asdm ATTENTION:
    banner asdm You are about to log into a private network. Unauthorized access is strictly prohibited.
    banner asdm Any attempts to do so will result in prosecution to the fullest extent of the law.
    boot system disk0:/asa825-k8.bin
    ftp mode passive
    clock timezone CST -6
    clock summer-time CDT recurring
    dns domain-lookup inside
    dns server-group DefaultDNS
    name-server 10.0.2.106
    name-server 10.0.2.57
    domain-name xxxxxxx.lcl
    same-security-traffic permit inter-interface
    same-security-traffic permit intra-interface
    object-group network outside-ideacom-voip
    network-object host 204.14.39.36
    network-object host 204.16.49.4
    network-object host 204.16.53.4
    network-object host 204.16.57.4
    object-group service ideacom-tcp-voip tcp
    port-object range h323 1728
    port-object range sip 5061
    object-group service ideacom-udp-voip udp
    port-object range 1024 65535
    object-group network outside-secondary-range
    network-object host outside-secondary1
    network-object host outside-secondary2
    network-object host outside-secondary3
    network-object host outside-secondary4
    object-group icmp-type DM_INLINE_ICMP_1
    icmp-object echo
    icmp-object echo-reply
    access-list PIM_ACCPTREG_ACL extended permit ip 12.179.58.64 255.255.255.192 10.0.1.0 255.255.255.0 inactive
    access-list inside_nat_outbound extended permit ip inside-secondary 255.255.255.0 any
    access-list outside_access_in extended permit tcp object-group outside-ideacom-voip host ideacom-adtran-router object-group ideacom-tcp-voip inactive
    access-list outside_access_in extended permit udp object-group outside-ideacom-voip host ideacom-adtran-router object-group ideacom-udp-voip inactive
    access-list outside_access_in extended permit icmp any any object-group DM_INLINE_ICMP_1
    access-list xxxxxxx-VPN_splitTunnelAcl standard permit inside-primary 255.255.0.0
    access-list inside_nat0_outbound extended permit ip inside-primary 255.255.0.0 10.1.1.0 255.255.255.0
    access-list DefaultRAGroup_splitTunnelAcl standard permit inside-primary 255.255.0.0
    pager lines 24
    logging enable
    logging asdm informational
    mtu inside 1500
    mtu outside 1500
    mtu dmz 1500
    ip local pool VPN-Pool 10.1.1.1-10.1.1.253 mask 255.255.255.0
    ip verify reverse-path interface outside
    icmp unreachable rate-limit 1 burst-size 1
    asdm image disk0:/asdm-631.bin
    no asdm history enable
    arp timeout 14400
    global (outside) 2 outside-secondary1-outside-secondary12 netmask 255.0.0.0
    global (outside) 1 interface
    nat (inside) 0 access-list inside_nat0_outbound
    nat (inside) 2 access-list inside_nat_outbound norandomseq
    nat (inside) 1 inside-primary 255.255.0.0
    static (dmz,outside) outside-voip ideacom-adtran-router netmask 255.255.255.255 norandomseq
    access-group outside_access_in in interface outside
    route outside 0.0.0.0 0.0.0.0 12.179.58.65 1
    route inside inside-primary 255.255.0.0 10.0.1.10 1
    timeout xlate 0:20:00
    timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
    timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00
    timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00
    timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute
    timeout tcp-proxy-reassembly 0:01:00
    timeout floating-conn 0:00:00
    dynamic-access-policy-record DfltAccessPolicy
    aaa-server RADIUS protocol radius
    aaa-server RADIUS (inside) host 10.0.2.106
    key *****
    aaa authentication telnet console LOCAL
    aaa authentication ssh console LOCAL
    http server enable
    http inside-primary 255.255.0.0 inside
    no snmp-server location
    no snmp-server contact
    snmp-server enable traps snmp authentication linkup linkdown coldstart
    snmp-server enable traps entity config-change
    crypto ipsec transform-set ESP-AES-192-SHA esp-aes-192 esp-sha-hmac
    crypto ipsec transform-set ESP-3DES-SHA esp-3des esp-sha-hmac
    crypto ipsec transform-set ESP-AES-128-SHA esp-aes esp-sha-hmac
    crypto ipsec transform-set TRANS_ESP_3DES_SHA esp-3des esp-sha-hmac
    crypto ipsec transform-set TRANS_ESP_3DES_SHA mode transport
    crypto ipsec transform-set ESP-AES-256-MD5 esp-aes-256 esp-md5-hmac
    crypto ipsec transform-set ESP-DES-SHA esp-des esp-sha-hmac
    crypto ipsec transform-set ESP-DES-MD5 esp-des esp-md5-hmac
    crypto ipsec transform-set ESP-AES-192-MD5 esp-aes-192 esp-md5-hmac
    crypto ipsec transform-set ESP-3DES-MD5 esp-3des esp-md5-hmac
    crypto ipsec transform-set ESP-AES-256-SHA esp-aes-256 esp-sha-hmac
    crypto ipsec transform-set ESP-AES-128-MD5 esp-aes esp-md5-hmac
    crypto ipsec security-association lifetime seconds 28800
    crypto ipsec security-association lifetime kilobytes 4608000
    crypto dynamic-map outside_dyn_map 20 set pfs
    crypto dynamic-map outside_dyn_map 20 set transform-set ESP-AES-128-SHA ESP-3DES-SHA
    crypto dynamic-map outside_dyn_map 20 set reverse-route
    crypto dynamic-map outside_dyn_map 40 set pfs group1
    crypto dynamic-map outside_dyn_map 40 set transform-set TRANS_ESP_3DES_SHA
    crypto dynamic-map SYSTEM_DEFAULT_CRYPTO_MAP 65535 set transform-set ESP-AES-128-SHA ESP-AES-128-MD5 ESP-AES-192-SHA ESP-AES-192-MD5 ESP-AES-256-SHA ESP-AES-256-MD5 ESP-3DES-SHA ESP-3DES-MD5 ESP-DES-SHA ESP-DES-MD5
    crypto map outside_map 65535 ipsec-isakmp dynamic outside_dyn_map
    crypto map outside_map interface outside
    crypto map dmz_map 65535 ipsec-isakmp dynamic SYSTEM_DEFAULT_CRYPTO_MAP
    crypto map dmz_map interface dmz
    crypto ca server
    shutdown
    crypto isakmp enable outside
    crypto isakmp enable dmz
    crypto isakmp policy 10
    authentication pre-share
    encryption aes
    hash sha
    group 2
    lifetime 86400
    crypto isakmp policy 20
    authentication pre-share
    encryption 3des
    hash sha
    group 2
    lifetime 86400
    telnet timeout 5
    ssh inside-primary 255.255.0.0 inside
    ssh timeout 5
    ssh version 2
    console timeout 10
    dhcpd auto_config outside
    threat-detection basic-threat
    threat-detection statistics host
    threat-detection statistics access-list
    threat-detection statistics tcp-intercept rate-interval 30 burst-rate 400 average-rate 200
    ntp server 76.169.237.141 source outside
    ntp server 69.31.13.15 source outside
    ntp server 66.187.224.4 source outside
    ntp server 10.0.2.106 source inside prefer
    ntp server 75.13.24.211 source outside
    ntp server 216.70.13.134 source outside
    ntp server 66.102.105.230 source outside
    ntp server 207.5.137.134 source outside
    ntp server 66.93.39.87 source outside
    ntp server 63.111.165.21 source outside
    ntp server 67.52.51.34 source outside
    ntp server 72.25.103.52 source outside
    ntp server 72.3.133.147 source outside
    ntp server 72.1.138.113 source outside
    ntp server 68.227.90.101 source outside
    webvpn
    group-policy DefaultRAGroup internal
    group-policy DefaultRAGroup attributes
    dns-server value 10.0.2.106 10.0.2.56
    vpn-tunnel-protocol l2tp-ipsec
    split-tunnel-policy tunnelall
    split-tunnel-network-list none
    default-domain value xxxxxxx.lcl
    group-policy DfltGrpPolicy attributes
    group-lock value DefaultWEBVPNGroup
    group-policy xxxxxxx-VPN internal
    group-policy xxxxxxx-VPN attributes
    dns-server value 10.0.2.106 10.0.2.56
    vpn-tunnel-protocol IPSec
    split-tunnel-policy tunnelspecified
    split-tunnel-network-list value xxxxxxx-VPN_splitTunnelAcl
    default-domain value hlgroup.lcl
    username hlgvpn password GAfBJJMk5EnKUdM+KyBXfQ== nt-encrypted
    username hlgvpn attributes
    vpn-group-policy DefaultRAGroup
    username admin password tU0js1787OyO3ldQ encrypted privilege 15
    tunnel-group DefaultRAGroup general-attributes
    address-pool VPN-Pool
    default-group-policy DefaultRAGroup
    tunnel-group DefaultRAGroup ipsec-attributes
    pre-shared-key *****
    tunnel-group DefaultRAGroup ppp-attributes
    authentication pap
    authentication ms-chap-v2
    tunnel-group xxxxxxx-VPN type remote-access
    tunnel-group xxxxxxx-VPN general-attributes
    address-pool VPN-Pool
    authentication-server-group RADIUS
    default-group-policy xxxxxxx-VPN
    password-management
    tunnel-group xxxxxxx-VPN ipsec-attributes
    pre-shared-key *****
    tunnel-group xxxxxxx-VPN ppp-attributes
    no authentication chap
    no authentication ms-chap-v1
    class-map inspection_default
    match default-inspection-traffic
    policy-map global_policy
    class inspection_default
    inspect ftp
    inspect h323 h225
    inspect h323 ras
    inspect rsh
    inspect rtsp
    inspect esmtp
    inspect sqlnet
    inspect skinny
    inspect sunrpc
    inspect xdmcp
    inspect netbios
    inspect tftp
    inspect icmp
    inspect icmp error
    inspect ctiqbe
    inspect dcerpc
    inspect dns
    inspect ils
    inspect ipsec-pass-thru
    inspect mgcp
    inspect pptp
    inspect snmp
    inspect waas
    inspect sip
    inspect ip-options
    service-policy global_policy global
    prompt hostname context
    call-home
    profile CiscoTAC-1
    no active
    destination address http https://tools.cisco.com/its/service/oddce/services/DDCEService
    destination address email [email protected]
    destination transport-method http
    subscribe-to-alert-group diagnostic
    subscribe-to-alert-group environment
    subscribe-to-alert-group inventory periodic monthly
    subscribe-to-alert-group configuration periodic monthly
    subscribe-to-alert-group telemetry periodic daily
    Cryptochecksum:ca21fc44d2f9d0485564fb474bceeb51
    : end
    asdm image disk0:/asdm-631.bin
    asdm location ideacom-adtran-router 255.255.255.255 inside
    asdm location outside-voip 255.255.255.255 inside
    asdm location outside-secondary1 255.255.255.255 inside
    asdm location inside-secondary 255.255.255.0 inside
    asdm location inside-primary 255.255.0.0 inside
    asdm location outside-secondary2 255.255.255.255 inside
    asdm location outside-secondary3 255.255.255.255 inside
    asdm location outside-secondary4 255.255.255.255 inside
    asdm location outside-secondary5 255.255.255.255 inside
    asdm location outside-secondary6 255.255.255.255 inside
    asdm location outside-secondary7 255.255.255.255 inside
    asdm location outside-secondary8 255.255.255.255 inside
    asdm location outside-web-server 255.255.255.255 inside
    asdm location ouside-secondary9 255.255.255.255 inside
    asdm location outside-secondary10 255.255.255.255 inside
    asdm location outside-secondary11 255.255.255.255 inside
    asdm location outside-secondary12 255.255.255.255 inside
    no asdm history enable

    Has this VPN setup ever worked prior to you taking over?  If so, do you know of any changes that have been don't to the firewall configuration that could possibly have caused the issue?
    Another thing to check out is why the DMZ interface is enabled for VPN.
    I suggest making the following change and then test to see if the VPN comes up
    no crypto map outside_map 65535 ipsec-isakmp dynamic outside_dyn_map
    crypto map outside_map 65535 ipsec-isakmp dynamic SYSTEM_DEFAULT_CRYPTO_MAP
    If that solves the problem, next I would check your company's security policy to see if they require a Diffie Hellman group to be used during phase 2 of the VPN setup.
    Please remember to select a correct answer and rate helpful posts

  • Error: Selected disk does not exist (21) Module-SRE-700

    Already tried everything that the recovery cisco commands, anyone have idea how to solve the problem of the print shown in print?
    Initializing memory #2. Please wait...
    This may take a minute....
    Serial ATA Port 0 : Hitachi HTE545050B9A300                
    DDR Memory 4096 MB detected
    Intel(R) Core(TM)2 Solo CPU    L3400  @ 1.86GHz
    BIOS SM 3.52.8,  BIOS Build date: 02/08/2011
    System now booting...
    Please wait... 
    Please press P to select Primary Boot Loader ...  
              or S to select Secondary Boot Loader ...  
              or wait to boot from default configuration ...  
    Now booting from primary boot loader....  
    Authenticating boot loader....  
    Primary Boot Loader Authenticated - booting....  
    ServicesEngine boot-loader> install_key waas-accelerator-4.4.5c.4-k9.bin     
    Keyfile Size 202814577 over limit 32768 will not burn into flash
    ServicesEngine boot-loader> verify                                            
    Loading disk:/bzImage ... Unable to load image
    Error: Selected disk does not exist (21)
    Unable to boot image
    Unrecognized command
    ServicesEngine boot-loader>                                                   
    #service-module sm 1/0 session
    Trying 172.20.245.1, 2067 ... Open
    Please wait... 
    Please press P to select Primary Boot Loader ...  
              or S to select Secondary Boot Loader ...  
              or wait to boot from default configuration ...  
    Now booting from primary boot loader....  
    Authenticating boot loader....  
    Primary Boot Loader Authenticated - booting....  
    Please enter '***' to change boot configuration:
    Trying to reset Service Module SM1/0.
    May  7 11:27:33.055: %SRE_SM-6-STATE_CHANGE: SM1/0 changing state from SERVICE_MODULE_STATE_ERRQ to SERVICE_MODULE_STATE_SHDN
    Initializing memory #1. Please wait...
    Initializing memory #2. Please wait...
    This may take a minute....
    Serial ATA Port 0 : Hitachi HTE545050B9A300                
    DDR Memory 4096 MB detected
    Intel(R) Core(TM)2 Solo CPU    L3400  @ 1.86GHz
    BIOS SM 3.52.8,  BIOS Build date: 02/08/2011
    System now booting...
    Please wait... 
    Please press P to select Primary Boot Loader ...  
              or S to select Secondary Boot Loader ...  
              or wait to boot from default configuration ...  
    Now booting from primary boot loader....  
    Authenticating boot loader....  
    Primary Boot Loader Authenticated - booting....  
    Please enter '***' to change boot configuration:
    Detect and Initialize network device
    Backup current platform configurations....
    SRE step 1 - SM registration...
    Finding (hd1,3)/296e03bc-3236-4a68-a178-688e56400a1e, failed
    Local install not supported
    Response - no installation needed (len: 422)
    SRE Installation Not Needed
    Restoring orignial configuration...
    Updating flash with bootloader configuration.
    Please wait ................... done.
    May  7 11:29:03.331: %SM_INSTALL-6-INST_RBIP: SM1/0 received msg: RBIP Registration RequestLoading disk:/bzImage ... Unable to load image
    Error: Selected disk does not exist (21)
    Unable to boot image
    þ
    Initializing memory #1. Please wait...
    Initializing memory #2. Please wait...
    This may take a minute....
    Serial ATA Port 0 : Hitachi HTE545050B9A300                
    DDR Memory 4096 MB detected
    Intel(R) Core(TM)2 Solo CPU    L3400  @ 1.86GHz
    BIOS SM 3.52.8,  BIOS Build date: 02/08/2011
    System now booting...
    Please wait... 
    Please press P to select Primary Boot Loader ...  
              or S to select Secondary Boot Loader ...  
              or wait to boot from default configuration ...  
    Now booting from primary boot loader....  
    Authenticating boot loader....  
    Primary Boot Loader Authenticated - booting....  
    Please enter '***' to change boot configuration:
    Detect and Initialize network device
    Backup current platform configurations....
    SRE step 1 - SM registration...
    Finding (hd1,3)/296e03bc-3236-4a68-a178-688e56400a1e, failed
    Local install not supported
    Response - no installation needed (len: 422)
    SRE Installation Not Needed
    Restoring orignial configuration...
    Updating flash with bootloader configuration.
    Please wait ................... done.
    May  7 11:30:31.339: %SM_INSTALL-6-INST_RBIP: SM1/0 received msg: RBIP Registration RequestLoading disk:/bzImage ... Unable to load image
    Error: Selected disk does not exist (21)
    Unable to boot image
    ú
    Initializing memory #1. Please wait...
    Initializing memory #2. Please wait...
    This may take a minute....
    Serial ATA Port 0 : Hitachi HTE545050B9A300                
    DDR Memory 4096 MB detected
    Intel(R) Core(TM)2 Solo CPU    L3400  @ 1.86GHz
    BIOS SM 3.52.8,  BIOS Build date: 02/08/2011
    System now booting...
    Please wait... 
    Please press P to select Primary Boot Loader ...  
              or S to select Secondary Boot Loader ...  
              or wait to boot from default configuration ...  

    Hi,
    Opened a tac and managed to get the resolution of the problem. For those with the same problem reported by me above just follow the procedure below:
    1. uninstall existing SRE-V software
    http://www.cisco.com/en/US/docs/interfaces_modules/services_modules/sre_v/1.5/user/guide/software.html#wp1055364
    2. run sm-hw-util to set sata mode to IDE
    http://www.cisco.com/en/US/docs/interfaces_modules/services_modules/sre_v/1.5/user/guide/software.html#wp1091438
    3. configure a static, 32bit route to point the service module IP address to the SM slot/0 interface
    ip route 255.255.255.255 SM slot/0
    4. install WAAS:
    http://www.cisco.com/en/US/docs/app_ntwk_services/waas/waas/v421/module/installation/guide/wssmcfg.html#wp47040
    http://www.cisco.com/en/US/docs/interfaces_modules/services_modules/sre_v/1.5/user/guide/software.html#wp1091438

  • Upgrade Failed in WAE's from 4.1.5f to ver 4.2.3c with SSL Error.

    Hi all,
    I am in the process upgarding the OS from 4.1.5f to 4.2.3c . There was no issue upgarding the central manger.
    While upgarding the other WAE's from the CM and also from the CLI there is an Alarm as below.
            Alarm ID                 Module/Submodule               Instance
       1 mstore_key_retrieval      cms                          ssl_mstore_key
       2 mstore_key_failure        sslao                        mstore_key_failure
    Also the central manager shows that devices offline.
    Thanks for your help
    Dhana

    Hi Dhana,
    Please apply following commands from CLI on the WAEs that are hsowing up this error:
    1. cms disable on WAE. commnd: CM deregister OR CMS deregister force
    2. delete the device from CM
    4.Apply following commands to WAE:
    WAE-674-1(config)#no accelerator ssl  enable
    Disabled ssl accelerator.
    WAE-674-1(config)#end
    WAE-674-1#crypto pki managed-store initialize
    All certificate/private keys in SSL managed store will be deleted and optimized SSL traffic will be interrupted. Are you sure you want to continue(yes/no)? [no]:yes
    SSL managed store token file not present. Continuing with deletion of certificates in SSL managed store
    Restarting SSL accelerator. Done.
    WAE-674-1#conf t
    WAE-674-1(config)# accelerator ssl  enable
    Enabled ssl accelerator
    WAE-674-1(config)#cms enable
    Hope this helps.
    Regards.
    PS: Please mark this Answered, if it resolves the issue.

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