Want to download a file without using adobe

I opened a file that I guess shouldnt have been opened when downloading and now every time I try to download it automatically saves as adobe and when I called the company they said not to. So how can I stop it from being opened or saved as adobe?

What is your operating system?  Download from where: a website?  Using what browser?
Then: what kind of file?  What means "saved as adobe"?
Have you tried to just download the file normally, without opening it "in adobe" (whatever that means) ?

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